To call the MTS Russia operator in Crimea, you need to know the customer support service number. It is different for subscribers who call from their mobile phone and those who are trying to contact from a landline device. When you are in roaming, a separate telephone line operates.
From a specialist you can find out information on the tariff, connected services, clarify communication costs, activate or disable options. In order for the operator to fulfill the subscriber’s request, he needs to know his passport information for verification with the database. All calls are free of charge. Communication is available not only by telephone, but also on the Internet.
Tariffing of calls in Crimea
You can buy a starter package in Crimea at cellular sales points. These SIM cards belong to the Krasnodar branch of MTS. Crimean subscribers receive numbers with the code +7978, like residents of Krasnodar.
Communication services are provided under the following conditions:
- Every day 20 free minutes are given for outgoing calls to MTS numbers of the local network - Crimea, Sevastopol and Krasnodar.
- The first 15 minutes on MTS Russia – 0.5 rubles/min, then – 0.75 rubles/min.
- Other operators in the home region – 1.3 rubles/min.
- In Russia – 10 rubles/min.
- To MTS numbers in Ukraine – 2.5 rubles/min.
- Other operators in Ukraine – 9 rubles/min.
To save money, subscribers are offered. Every day a package of 100 minutes is given to any numbers in Russia. The price of the service is 1.5 rubles per day. After the package is exhausted, the cost of calls is 3 rubles/min.
It is easy to contact the MTS operator. Calls are free from both mobile phones and landlines. Support chats are available on social networks. If for some reason you are unable to find out information from a specialist, use your personal account on the MTS website. All information about the tariff, services, and expenses that a subscriber may require is collected here. Many issues can be resolved independently, without even resorting to personal contact with consultants.
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Vyacheslav
For several years he worked in mobile phone stores of two large operators. I understand tariffs well and see all the pitfalls. I love gadgets, especially Android ones.
Dialing from a smartphone
Technical support in Crimea is available via a single mobile phone number 8-800-250-0890 or the short version 0890 . In the second case, the subscriber is automatically directed to the tone dialing menu. Here you need:
- Select the region “Crimea”;
- Select dialing menu, default, number 3;
- Choose to call a live specialist.
Calls from mobile devices to both numbers are made free of charge from numbers in the MTS network. When calling 8-800-250-0890 , the subscriber is taken to the voice menu.
This is a mandatory procedure; you will need to listen to the operator’s current advertising offers and familiarize yourself with the terms and conditions of technical support (recording a call, a short wait). Following the voice menu prompts, the subscriber will be taken to a conversation with a technical support specialist.
What tariff should I sign up for my trip?
The following rates are suitable for tourists:
- The most relevant and advantageous offers are the following tariffs: “Tariffishche” (700 minutes and 700 SMS, 50GB of Internet for 680 rubles/month), “My Unlimited” (300 minutes, 300 SMS and 10GB of traffic for 500 rubles/month), “Super MTS", as well as various variations of "SMART".
- Fans of surfing the Internet should take a closer look at “Tariff X”. It gives 200 SMS, 100 minutes and 7 GB of traffic for 405 rubles/month. A distinctive feature of the tariff is that it gives unlimited access to popular social networks and instant messengers.
- Holders of the above tariffs are recommended to activate the “Home package” option. The subscription fee for it is 10.5 rubles/day.
- If you regularly visit or live in Crimea, it is better to activate the “Home Package+”. The fee for it is 104 rubles per month.
- The “Like Home Everywhere Russia” package allows subscribers to make outgoing calls outside their home region for 3.2 rubles/min.
Before your trip, you should download the MTS mobile application to your smartphone. Using it, you can monitor the status of your subscriber account, transfer money and, if necessary, quickly change your tariff plan.
How to call MTS operator from a cell phone
You can contact the Call Center for help for the following reasons:
- Consult on any issue related to mobile communications.
- In case of problems, obtain technical guidance.
- If necessary, restore or block the number.
- Find out about current tariffs, as well as connect or disconnect various services.
To call the MTS operator in Crimea, subscribers need to dial the following number:
0890
As soon as the connection is made, the answering machine will turn on and dictate all possible digital commands. To view tariffs and promotions, you must press “0”. After this, a connection will occur with the operator, who will inform the client about the available tariffs and offers for the Republic of Crimea. As soon as the information is completed, you will be asked to select a team.
To get specialist support, press first “5”, then “0”. After this, the connection with the operator will begin. It may take from 5 to 30 minutes, so you will have to wait.
Hotline number for individuals
If you are calling the support service from abroad, the short numbers 0555 and 0500 will not work. In order to make a call to the company from roaming, you need to dial ±7 926 111 0500. This is an international hotline number. Calling it is also free, regardless of roaming, when calling from Megafon. When calling from other operators, the cost of the call is calculated according to the tariff of these operators for connecting to Russia.
If you are unable to reach the roaming number for quite a long time, then use alternative methods of communication with the company: the Internet, that is, the company’s website and social networks.
Telephone support for individuals located abroad: 7.
At the same time, within the country the operator can additionally use regional customer service centers.
My MTS application
The cellular company has created a convenient and simple application for its customers, with which you can solve many problems: find out the tariff, change it, manage your main and bonus accounts, order packages of minutes, traffic, SMS, get acquainted with useful information, connect and disconnect free and of a paid nature.
The most important thing is that there is a “Support” section that we need, where employees will help solve your problems.
Download this application through the official website https://mymts.ru/ using the QR code or find it yourself in stores for your platforms: AppStore, Google Play, Windows Store. To do this, enter My MTS in the search bar.
Other communication methods
Having figured out how to call the MTS Russian operator in Crimea, you need to know a few more methods of communication with company employees. The list will contain alternative methods, because it is not always possible to reach employees due to an overloaded line or for other reasons. Therefore, for communication we use:
- Feedback form on the MTS operator website. Having entered it, the subscriber will need to select a topic to contact from the list provided, then indicate contact information and enter the essence of the question or proposal. After a certain time, the employee will contact the client independently, according to the data specified in the questionnaire.
- Clients of MTS Russia cannot always call the operator in Crimea, whose number is indicated in the article. We are talking about those issues that you can solve yourself, for example, find out the details of calls, your tariff or connected services. To do this, you must register in your personal account and receive a password for authorization. After this, you will have access to independent management and control over your number and all services. Additionally, subscribers in their personal account will be able to find an online chat, thanks to which they can correspond with a consultant and receive the necessary help.
- The last method, which is used in extreme cases, is a visit to an MTS branded communication salon. In the salon, subscribers will be able to receive any help or advice, but to use this method they will need a passport so that employees can identify their identity.
General conditions for MTS clients (Crimea)
Currently, the red-and-white operator can offer residents of Crimea only one tariff plan with fairly favorable service conditions without a subscription fee. We are talking about the Super MTS Crimea TP. You can purchase it at local communication stores for only fifty rubles, which will then appear in the client’s account and can be used by him to make calls, send messages and, of course, use the Internet.
Upon purchase, the subscriber will be given a standard set of documents, in which, by the way, you can find the telephone number of the MTS-Russia operator in Crimea. As for the pool of numbers, they will look like +7978. Similar numbers are used in the Krasnodar Territory - such numbering was not chosen by chance. The fact is that the closest region to Crimea is the Krasnodar Territory. After purchasing a SIM card, you should activate the tariff by dialing *111*0887#. A few minutes after receiving a notification in response to the above request with information that the SIM card is active, you can start using communications, that is, calling, sending SMS, connecting to the Internet.
“How to call the MTS Russia operator in Crimea?” – one of the most popular questions. It is worth noting that you can contact the operator using the contacts specified in this article only if the SIM card is registered in the territory of Crimea. If it was purchased in Ukraine, you should contact via other contacts, the MTS-Ukraine subscriber support service (the phone number can be checked on the operator’s official resource).
Number for corporate subscribers
Those who do not have the opportunity to use a mobile phone to make calls should not be upset, since there is a toll-free number for calling from a landline. How to call the MTS operator (Russia) in Crimea? The number to dial from a landline phone will look like this: 8. This call is not charged.
How to call the MTS Russian operator in Crimea has become clear, but corporate users will not be able to reach the numbers described. There is a different set for such subscribers. To do this, you need to dial a number on your phone. After this you need to wait for a response. There is still no charge for the call.
You can call the MTS operator (Russia, Crimea) while roaming using a different number. It is used when the subscriber travels outside the country, for example to Ukraine. Often, when traveling to other countries, clients need advice or assistance regarding the provision of mobile services, in which case they need to call the number: 7 49 576 601 66.
You can call Megafon operator from a landline number using a single hotline number.
In Russia, calls will not cost the caller a penny. In Russian regions, additional customer support centers of the company may operate, calls to which are free only for Megafon subscribers in this region.
How to contact an operator directly without an answering machine
After connecting, follow the service commands. The voice menu support system may change from time to time, but in any case it will lead to the goal if done correctly.
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Representatives of corporate clients can call the single federal helpline number: 8 800 550 05 00.
Additionally, there is a hotline for legal entities: 7.
That is, to resolve business issues, it is recommended to immediately contact this line.
The company provides worldwide information support to clients traveling and on business trips. The current hotline number for calls from abroad is 7.
Calls are free for Megafon subscribers around the world.
To conclude an agreement, contact any MegaFon office. Office addresses can be found on the website in the Communication shops section.
Short number for Megafon clients: 0500
free call for Megafon subscribers
call within Russia free call free for Megafon subscribers
Express Assistant service 0567
44 r/min with VAT
Did the number work? NOT REALLY
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Useful commands for disabling services and getting help
- Check balance - *100#.
- Find out about all services connected to the number - *152#.
- Informing about the remaining minutes allocated according to the tariff - *100*1#.
- can be disabled with the command *111*29#, it starts working 7 days after connecting the tariff.
- To disable the Minibit Internet package included in the standard set of services, dial *111*62#.
- If you do not want to receive notifications about missed calls, then use *111*38# to disable this option, although it will be useful in many ways.
Now you know all the ways to communicate with the territory of Crimea.
It is also useful to know:
- Roaming Megafon in Crimea – “Crimea” option
- Home Internet Rostelecom: connection technologies and tariffs
- What is the best tariff for unlimited mobile internet?
- How to enter the settings of a Rostelecom router
- How to connect MTS unlimited mobile internet to your phone
- Internet roaming Beeline - review of tariffs, how to connect
Using the Internet on a tariff
If the question of how to call the MTS Russia operator in Crimea is related to the need to clarify under what conditions the Internet is used, then in this article you can find the information of interest. Subscribers are offered “Smart” options with daily traffic of seventy-five megabytes and one hundred and fifty megabytes. It is convenient to connect options through your personal account: here, before the service is activated, the system will inform the subscriber about the connection conditions (subscription fee and other features).
Contact the operator through the official website
If it is not possible to call the operator’s technical support, you can contact a specialist online, through the operator’s official website. To do this you need:
- Go to the MTS website, log in to your personal account service. A mobile number is used as a login. The password is sent by SMS.
- In the right corner there is a large red button with a picture of a man with a microphone in his face. This button activates a chat with a technical support employee.
- In the chat window you need to enter a request and wait for a specialist’s response.
Online communication with MTS technical support employees is absolutely free. You can contact them at any time. Specialists are constantly on duty at the service, seven days a week, even at night. The approximate waiting time for a specialist response is written at the top of the chat; it increases if technical support is currently under heavy load.
