One of the most popular telecom operators in Russia, Rostelecom ¾ is the most important importer of telecommunications services, constantly updating the list of offers, while taking into account advanced technologies and taking into account the wishes of consumers.
This operator is serious about constantly improving the quality of customer service. Therefore, a special user support center was created, which is intended to immediately resolve emerging issues and problems and provide qualified advice on connecting and operating the issued equipment. All Rostelecom subscribers can contact us 24 hours a day, and there is also a telephone number for special customer service departments.
Phones
Support and sales service: 8-800-100-08-00 Call center for the public services portal: 8-800-100-70-10 Information about phone numbers: Information support: 8-140 Ordering conversations: 8-120 Receiving telegrams : 8-3812-60-00-60
Every day, the provider's employees process thousands of calls and messages received from clients (including potential ones). You should know the telephone number of the Rostelecom hotline in Omsk. Since it will be required in the following cases:
- If you want to connect a new service, find out the conditions for its connection, subscription fee, etc.;
- If you have lost access to a particular service for unclear reasons;
- If technical advice is required related to current/connected offers from Rostelecom;
- If you have, in general, any questions related to home Internet, interactive television, home telephone, mobile communications. These and many other services can be resolved with providers over the phone.
Contact Information
In this part of the article we will tell you about the support phone numbers and addresses of Rostelecom offices in Omsk. There are five sales and service centers in the city with different operating hours:
- Address: Karl Marx Ave., 8. Opening hours: Mon – Sun: 09.00 – 21.00;
- Address: st. Hertsena, 3. Opening hours: Mon – Sun: 09.00 – 20.00;
- Address: st. 70 years of October, 12/1. Opening hours: Mon – Sun: 09.00 – 21.00;
- Address: 4th st. Chelyuskintsev. Opening hours: Mon – Sun: 09.00 – 21.00;
- Address: st. 4-ya Poselkova, 46. Opening hours: Mon – Sat: 09.00 – 19.00;
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Contacting the Rostelecom office in Omsk - when required
In many Russian cities there are official sales centers for equipment branded by Rostelecom. Equipment is required for home telephony, Internet, interactive television and a number of other services.
At sales centers you can purchase the necessary products to connect to a particular service. Experts can also advise you regarding the operation of the equipment.
Often, to solve a particular problem or get advice, it is enough to call the official phone number. If there is a need to visit the office, technical support will notify you about this.
The page contains all addresses and phone numbers of Rostelecom in Omsk. This information was taken from the official website of the provider.
Tariffs in the region
You can find Rostelecom’s basic tariffs in Omsk for Internet and television on the company’s official website. TPs for home telephones and mobile communications are also presented here; we will briefly analyze the main offers.
- Open a world of impressions – 620 rubles/month. Speed 100 Mbit/s 156 channels;
- For impressions – 650 rubles/month. Speed 50 Mbit/s 156 channels;
- For impressions everywhere – 800 rub. monthly. Speed 100 Mbit, 156 channels. Additionally – SIM card for 400 minutes of calls, 10 GB and 50 SMS;
- For a family – 1000 rub. per month. 183 channels, speed 100 Mbit. SIM card: 20 GB, 600 minutes, 50 SMS. Additionally, parental controls and antivirus are provided;
- Game TV – 1050 rub. monthly. 200 Mbit, 156 TV channels and gaming options;
- For everything – 1450 rub. per month. 200 Mbit, 214 channels. SIM card: 600 minutes, 20 GB, 50 SMS, built-in antivirus and Parental Control function.
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Internet only
- Open a world of impressions – 400 rubles/month, 100 Mbit per second;
- For the Internet – 450 rub. monthly, speed – 50 Mbit/sec;
- For Internet everywhere – 600 rubles. monthly. Includes: 100 Mbps, 5 GB SIM card, 50 SMS, 200 minutes 5 GB to Yandex.Disk;
- Gaming – 850 rubles, speed – 200 Mbit per second. Additionally includes video surveillance;
- For peace of mind - 850 rubles, speed - 100 Megabit video surveillance;
- Cloud – 850 RUR, speed – 200 Mbit/sec. Unlimited Yandex.Disk.
Home phone
- Social – 231 rubles, 150 minutes;
- Time-based – 180 rubles/month. The cost of a minute of call is 0.56 rubles;
- Combined – 330 rubles, 350 minutes;
- Unlimited – 440 rub. per month;
- Day off – 0.5 rubles/min. on weekdays, 260 rub. monthly.
Mobile phone
- For unlimited. 350 rub. for 500 minutes, 50 SMS and unlimited traffic;
- Super SIM card M. Subscription fee – 250 rubles. monthly includes 200 minutes 5 GB and 50 SMS;
- SuperSIM L. Subscription fee – 350 rub. includes 500 minutes, 10 GB and 50 SMS;
- SuperSIM XL - 15 GB, 700 minutes and 50 SMS for 500 rubles. per month;
- On all L - 3 SIM cards for 350 rubles. 500 minutes, 10 GB, 50 SMS;
- On all XL - 4 SIM cards for 500 rubles. 700 minutes, 15 GB, 50 SMS.
Payment by bank card using a personal account for Rostelecom services in Omsk is possible remotely - to do this, just log in to your personal account on the website or in the smartphone application.
Rostelecom hotline for legal entities
Most companies consider legal entities to be special clients. They more often than others require prompt assistance from technical service operators. support. Remember: the Rostelecom hotline for legal entities is somewhat separate from the support service used by individuals. This is where everything is designed for people who own small and medium-sized businesses. Businessmen can call the Unified support number: 8 800 200 3 000.
If you need guidance on the Rostelecom hotline for legal entities, follow the link and find the answer to your question: technical support for legal entities RTK
How to call: list of contacts
If you have any questions, you can contact the support line by dialing the following numbers:
8-800-100-08-00 or 8-800-181-18-30
Persons using these phones will be able to resolve general issues and, if necessary, will be redirected to specialized service units.
For questions related to setting up various systems and equipment, functioning and establishing an Internet connection, as well as interactive television and telephone communications, you can dial:
8 — 800 — 707 — 18 — 11
For questions regarding registration of new services, you can contact the sales department by typing:
8 — 800 — 100 — 08 — 00
To obtain information about the services provided to operators, current tariffs, as well as the procedure for concluding contracts and considering claims, you will need to contact the information department:
8
To access information about services and tariffs for services automatically, you need to dial:
8 — 800 — 707 — 33 — 33
Subscribers using CDMA communications to receive support must dial:
8 — 800 — 450 — 01 — 56
To resolve issues related to the Internet, you will need to dial:
8 — 800 — 300 — 18 — 03
Connect with the department staff that handles claims and complaints received by the company.
8 — 800 — 300 — 18 — 17
All of the above numbers can be called 24 hours a day.
How to call from a cell phone
Please note that calls to numbers starting with 8 - 800 are free for both cellular and landline subscribers. At the same time, cellular users have the opportunity not to dial these long numbers, but to use short three-digit ones.
By dialing short contact 111 from your cell phone, you will be connected to customer support. In addition, a number of specialized services also have short numbers. You can get information about the operator’s services automatically by dialing 152. You can contact the service providing technical support by dialing 118 from your cell phone. And subscribers using CDMA communications will need to dial 159.
We would like to emphasize that calling the above three-digit numbers is only possible from a cell phone. The call will be free.
How to call from a landline phone. As noted above, telephone numbers starting with 8 - 800 can be dialed from both a cell phone and a landline phone. If you have general questions, it is best to dial the following numbers:
8 - 800 - 100 - 08 - 00 or 8 - 800 - 181 - 18 -30
Ways to contact the Rostelecom operator using a mobile phone
All calls to Rostelecom operator numbers that begin with the prefix 8800 are completely free for the operator’s clients, and the type of connection does not matter (mobile or landline).
In addition, free calls to Rostelecom technical support can be made by dialing 111 and making a call. You can also use the number of special departments whose work is aimed at solving a narrow range of issues:
- Call the hotline ¾ 150;
- Service alerts ¾ 152;
- Technical support help ¾ 118;
- Servicing CDMA network users¾ 159;
We would also like to remind you that making calls to free short numbers of the Rostelecom operator is only possible using a mobile phone.
How to call support
Rostelecom made sure that in almost every city there was at least one regional branch of the company to support customers. However, not everyone is willing to spend time and effort visiting the office, and not for every issue. Where is it convenient to get advice remotely by simply calling the Rostelecom operator.
You can make a call at any time of the day from Monday to Sunday. We will discuss different dialing methods. You can choose the most convenient one.
How to call from a mobile
If you use a mobile number from Rostelecom, then the short number 611 is specially available for you. Just dial it, press the call button and wait for the operator to respond.
Another short number is easy to remember: 000. Unfortunately, it is not always possible to immediately reach a specialist. Depending on how busy the contact center is, wait times can range from a few seconds to half an hour or more. READ Rostelecom Market Review
For calls from any operator, there is a single support number from Rostelecom. To do this, simply dial 8 800 100 800 or 8 800 100 25 25. You also shouldn’t expect an instant response on these numbers. Most subscribers know and use them. You can call the company at any time of the day. The call is free
How to call from a landline phone
To call from a landline phone, dial the number 8 800 300 18 01. You can call this number absolutely free 24 hours a day!
How to call while roaming
If you are in roaming, then use the number that was created specifically for calls from abroad +7 908 221 00 413.
Hotline telephone number for individuals
Call center employees respond to subscriber requests every day. They usually answer the call within 1-2 minutes.
Operators by phone:
- advise subscribers on all services provided to them by this company;
- tell subscribers about the current tariff plans;
- help the subscriber conclude a service agreement and contact the manager of the desired area.
In addition, customer support staff accept complaints from customers by telephone.
How can a client resolve common issues that arise when interacting with this service provider?
Subscribers can receive a document calculating payment for communication services for the previous month or for the entire time of connection by calling: 8 800 10 008 00. In addition, using this number, the client is told about new services and current tariff plans in force in this company.
READ How to call the Rostelecom hotline: all technical support numbers
Telephones designed to resolve service connection issues
To connect to this operator, the subscriber does not need to come to the branch in person. All he needs to do is get on a single hotline, leave a request, and activate the service. The employee is required to connect the subscriber to the operator responsible for signing the contract. Next, the subscriber will be able to use all the services provided by this operator, change the tariff plan, connect and disconnect new services.
Technical support phone number
The technical support service will help you resolve any problems that arise when working with technical equipment. The subscriber only needs to call the hotline or an additional telephone number to the telecom operator and ask his question.
In addition, a subscriber can call operators if he has:
- no access to the World Wide Web;
- the data transfer speed has sharply decreased;
- There were problems with the subscription fee.
