How to call a Life operator - a fast and effective way

How to contact the Life operator is a question often asked by subscribers who use the communication services of this company. Every day, clients turn to us for support and need to get answers regarding their personal accounts and consult on operator services and tariffs. Of course, now you can easily obtain the data you are interested in without contacting the contact center for help - the organization’s website provides all the necessary information in the public domain. However, there are questions and situations that only a support specialist can help resolve. In this article we will talk about how to contact the Life operator by phone.

For Ukrainian subscribers

There is a separate support line for the company’s clients in Ukraine, which can be contacted by phone. Moreover, the call can be made both from a mobile number and from a landline. How to contact the operator "Life" (Ukraine)?

• Contacting technical support using a SIM card from this operator is free. You need to dial a single number 5433. After dialing, the automatic voice system will turn on and offer to familiarize yourself with the menu items. By the way, through this service you can also obtain the necessary data. Just select the desired menu item, and the voice system will provide information by number. But there is also a downside to this system - you can easily get lost among the proposed menu items. Therefore, immediately after dialing the number, press the number 5, then 3 and finally 0. After this, the subscriber will hear a greeting from the support service specialist. If there are no available consultants at the moment, he will be informed about this and can wait for a response.
• How to contact the Life operator from a SIM card of another mobile service provider or from a landline phone? You should dial the number 0. It should be noted that when calling from a fixed line telephone you will not have to pay for the connection. However, when calling from a SIM card of another operator, the cost of a minute will be determined by the terms of the tariff plan.

Let's sum it up

When there is a problem with mobile communications, questions about services, as well as the need to enable or disable some option, prompt assistance from a consultant is required. The popular mobile operators Belarusian Life and Ukrainian Lifecell have opened call centers to assist subscribers. Within the network, you can communicate with their employees for free by calling a short number. There are also numbers for calls from SIM cards of other operators and landlines.

Calls to technical support from roaming

When traveling outside the country, you should save the following numbers in your smartphone memory:

• +380 635 433 111;
• +380 442 336 363.

It is through them that you can contact the support service from roaming (from other countries). In this case, the call will be paid. The cost of a minute is determined by the outgoing tariffs of the operator in the host country. You can clarify them immediately before departure on the official website of the operator or by contacting the support service, specifying which specific country you plan to travel to. Perhaps a support representative can tell you how you can save money on calls outside your home region.

Operator service commands

Calling an operator is a tedious task. It will take about 10-20 minutes to dial. Plus, it takes time to explain your problem and solve it. Before contacting consultants, make sure that none of the service teams will help you. The list of the most popular commands is presented in the table below:

Team	Action
*111#	Balance check
*112#	Information about activated services and their validity periods
*121#	Balance of activated services
*123#	Activation of additional paid services
*133#	Change the language of autobot messages
*161#	Data plan and phone number information

For subscribers of Belarus

How to contact the Life operator in Belarus? Customers can call technical support from the SIM card of the operator we are considering in this article by calling 909 or 920. The call, of course, will be free if you are in the country. For calls from SIM cards of other mobile operators or from fixed-line phones, the following numbers can be used:

• +375 (25) 909 09 09;
• +375 (17) 295 99 99.

Please note that you can use the same numbers for calls from roaming to technical support. The call will be paid. The cost per minute will be determined by the characteristics of the tariff plan and the country of residence. It is recommended to clarify in advance what the cost of services will be if you are outside the country.

Features of Lifecell

This company provides cellular communication services in Ukraine, while it is wholly owned by Euroasia Telecommunications Holdings BV. It, in turn, was purchased by the Turkish operator Turkcell.

There are about eighty centers in Ukraine where subscribers can turn for help. A little less than two hundred exclusive stores are located in one hundred cities across the country. In addition, there are about 150 points of sale and a huge number of non-exclusive points.

The subscriber numbers of this operator have a code 63, 73 or 93. In the case of international calls, they look like +38063(73, 93). As of 2015, the number of users of this brand exceeded ten million, and the average income is 35.5 hryvnia per person. The GSM network is available to almost the entire population of a given country.

In addition to Ukraine, the question of how to call the Life operator may also arise among people living in Belarus.

Other ways to get support

How can I contact the Life operator in another way? If it is not possible to call by phone, then Belarusian subscribers also have the option of using other communication channels. Among them:

• Email. By sending a request to the address, you can get an answer to your question. If necessary, you can attach screenshots or attach documents to the request. It should be noted that the waiting time can range from several hours to several days.
• Fax machine. You can also send a request via fax to +375 (17) 328 58 86. In this way, you can send not only questions for specialists, but also send the necessary documents upon request.

Alternative channels of communication with the operator

If you don’t have the desire or time to try to get through to the operator, or if for some reason it’s inconvenient to talk on the phone, you can resolve your issues without calling the call center. In addition to the free telephone line, Life (Lifecell) provides additional opportunities for communication with the operator.

Ukrainian Lifecell

• Online support service. On the company's website - lifecell.ua, scroll to the end of the page. On the right there will be a list of online services, from which you need to select the “Online Chat” item. A window will open with a form for writing a message to the operator.
• Social media. Lifecell representatives communicate with their clients on Facebook, Instagram, Twitter and other resources.
• Mobile application "My Lifecell". Download it to your mobile phone from the App Store or Google Play, manage your account and communicate with the operator.
• A virtual assistant is a service for independently searching for information and communicating with contact center employees. Unlike the mobile app, you don't need to install anything to use the virtual assistant. Just call the toll-free number 543322, and within 5 minutes you will receive a message containing a link to the service. Let's go through it and solve our problem.
• BiP messenger. We install the free application on a smartphone with the Android or iOS operating system and communicate not only with the operator, but also with family and friends for free. To write to a consultant, you need to select the “Lifecell Support” item in the “Review” menu section. In addition to text messages, you can send screenshots, which is especially convenient when you need to explain the essence of the problem.
• Email – you can describe your question in a letter and send it to

Belarusian Life

• Online consultant. To use this service, go to the company’s website - life.com.by, on the right side of the page we find the inscription “Consultant” and click on it. A window for correspondence with the operator opens.
• Personal Area. Personal service is also available on the website. A password is used to access it.
• Mobile application "Smart life". Through it you can contact the support service and call center.
• Social media. Life pages through which communication with subscribers occurs are on VKontakte, Twitter, Instagram and Facebook.
• Email -

Even more useful information:

• how to call an ambulance from a mobile phone;
• what Internet speed is considered normal.

For corporate clients

For subscribers who are served on a corporate basis, the following methods of obtaining support are possible:

1. Call technical support. In this case, the same numbers are used as for individuals (they are given above). When connecting, it should be explained that the question concerns corporate communications - the specialist may have to transfer the call to the employee responsible for consulting corporate clients.
2. Contacting a communication salon. On the operator’s website, you should select the office that is optimal in terms of availability to serve corporate clients. You should go there with a passport, a power of attorney certified by a notary, if an authorized representative of the organization is applying.

Preliminary measures

It is so difficult to reach a live operator, as a rule, due to the fact that there are so many calls. Moreover, the vast majority of them can be easily solved using automated systems, which Life provides in sufficient quantities.

Waiting for an answer can take a very long time, so before you perceive your problem as extremely complex and unique, it is best to double-check that the answer to your question is within walking distance.

First of all, it’s worth visiting your personal account, which is now open for subscribers of almost any operator. It will provide an opportunity to learn a huge amount of various information, and with its help you can use various functions. Often, viewing your account helps you find a solution to a large number of problems, such as “Why aren’t calls going through?” (no funds in the account) or “Where did the money go?” (there are statements and a list of connected options for this).

Secondly, subscribers can use the internal self-service service, to enable which they need to dial *111# and press the call button. Automatic informers and voice menus allow you to solve a huge number of problems without spending hours waiting for an employee to answer.

Finally, answers to questions can be found on the Internet, especially on specialized forums, where you can ask them in person.

Current status of the subscriber being called

If an attempt to reach a specific Skype subscriber fails, the first thing you should do is check the status of the person to whom you are calling. This is quite easy to do - after opening the general list of contacts, pay attention to the avatar that represents the user you are interested in. It displays a small icon in the lower left corner, by which you can determine the current status of the subscriber. And if you point the cursor arrow at the subscriber you are interested in, you will be able to read his current status in a more familiar text form.

If you see the “Offline” status of the subscriber you are interested in, then, most likely, he simply has Skype turned off, or he personally set this status for himself so as not to be distracted by calls at the moment. Naturally, while this status is displayed for the subscriber, you will not be able to reach him by phone, at least until the status changes.

All Beeline hotline numbers

Beeline's support service consists of several departments - from the cellular customer assistance center to the technical assistance service for home Internet and television. Each department has its own toll-free hotline. All phones are available 24 hours a day. We tell you in which case which number to call. Bookmark this page so you don't lose it.

Beeline hotline numbers for individuals:

• – short number for Beeline helpline on mobile communications issues. Calls can only be made from mobile phones. The call is free only for Beeline subscribers.
• – 24-hour Beeline hotline for mobile communications issues. Calls from any mobile and landline phones are free.
• – telephone number for communication with an operator in international roaming. From Beeline mobile – free.
• – call this technical support number if you have problems with the operation of the USB modem. For questions regarding the operation of the mobile Internet, please contact the numbers listed above.
• – technical support service for home Internet and television.
• – Beeline home Internet and TV hotline – for questions of payment, changing tariffs and connecting services.
• – this number accepts applications for connecting home Internet and TV.
• – phone number of the home telephony technical support center.

Beeline support phone numbers for legal entities:

• — telephone number of Beeline Business technical support for mobile communications issues.
• — Beeline hotline for corporate clients regarding fixed-line communications.

Alternative methods of communication

You can ask your questions to Life employees not only by phone. Use one of the following methods:

• Online chat. The Ukrainian site allows in text format to the operator via chat. Scroll to the very bottom, and then click on the item of the same name. Next, you need to fill out a form indicating your name and number, write a question and confirm your choice.

• Social media. Life has official accounts on Facebook, Twitter and Google. You can also leave your question there.
• Come in person to one of the branded communication salons. They are found in almost every city. Don't forget to take your passport with you for the SIM card.

Remember that this site is relevant for Belarusian subscribers.

Right

Will get through - is a future tense verb answering the question “what will he do?” The verb suffix is ​​written without a soft sign because there is no soft sign in the question. The guy won’t calm down until he gets through. The one who gets through to the operator first will be very lucky. This clerk will definitely get through to the bank client. Before the end of the working day, the journalist will call the editorial office and hand over the necessary material.

Get through - the initial form of the verb, answering the question “what to do?” The word is written with a soft sign in the suffix because there is a soft sign in the question. My neighbor couldn't get through to me. Valentina can’t get through to her friend on the phone. It is very difficult to reach the rector, especially during the admission campaign. You can reach any corner of the world if you use mobile communications.

What problems will the operator help solve?

In most cases, the operator is able to find a solution to any problem. Life employs qualified specialists who are well versed in current tariff plans and additional services. They will help solve the following problems:

• difficulties in changing tariffs or connecting services;
• obtaining detailed information about waste;
• activation or deactivation of the card;
• PIN recovery or obtaining information about the PUK code;
• difficulties logging in or using your personal account;
• Internet consultation.

If you don’t know any combination for the transition or just want to clarify the details of the option, then feel free to call the consultants.

How to call Rostelecom about the Internet

If you have questions about digital television or Internet connection, you should call the service. This environment has its own technical support. Specialists can be reached at the following numbers:

• 8-800-707-80-00 – connection to the Internet connection and interactive television. The operator will fill out the application and provide all the necessary background information.
• 8-800-707-12-12 – consideration of all possible problems with digital television or Internet services. This number is absolutely free. Consultants will not only answer user questions, but also provide step-by-step guidance if the need arises.

For clients living outside of Moscow and the region, a different number is provided - the same for all regions: 8-800-100-08-00.

Sources

1. Nadezhda, Nikolaevna Tarusina Gender equality in the family and work: notes from lawyers. Monograph / Nadezhda Nikolaevna Tarusina. - M.: Prospekt, 2002. - 109 p.
2. Criminal law of Russia. Special part; Justitsinform - M., 2010. - 625 p.
3. Valerian, Alekseevich Lebedev Legislative and executive powers of the constituent entities of the Russian Federation in the theory and practice of state building. Monograph / Valerian Alekseevich Lebedev. - M.: Prospekt, 2000. - 326 p.
4. Current problems in the theory and practice of applying criminal law / Team of authors. - Moscow: IL, 2005. - 185 p.
5. Baranov, V. M. Essays on lawmaking techniques. Selected works / V.M. Baranov. - M.: KnoRus, 2021. - 399 p.