3 ways to restore a MegaFon SIM card

Find out about recovery options

Restoration may be required if the number is not used for a long time (more than 90 days) or if the subscriber has lost the SIM card.

To find out about the possibility of returning a number, you need to contact the operator. You can do this through:

support service by writing in your personal account;
SMS message to 0500 - in the text you must indicate the phone number that needs to be restored and the full name of its owner;
feedback form on the operator’s website.

When contacting the company to restore your number, you must take into account that there are situations in which the operation cannot be performed. For example, if a combination of numbers previously associated with a SIM card was transferred to another subscriber.

Typically, a company specialist responds within 24 hours from the date of contact. But since the communication line may be overloaded, in some cases (adverse weather conditions, technical problems, holidays, etc.) the response time increases.

How much does it cost to restore?

The cost of a SIM card from Megafon is as follows:

There is no charge for restoring a standard number.
How much it will cost to “reanimate” beautiful numbers and mobile and landline phones must be clarified separately. Here's how you can clarify this:

send a message to 0500;
On your personal account page or in the smartphone application in the support section, ask consultants for the cost of the option. Be sure to include your details and phone number, including rates and numbers.

Please note that there are no other ways - you can only buy a new card.

It is important to know

Here are some points to consider for those who are going to “revive” their SIM card number:

the former tariff will be available if it has not become archived tariffs as outdated;
unfortunately, the card may already have a new owner and for this reason there will be no access to it;
only the card owner has an unhindered opportunity to return all its former benefits.

How long does it take to restore a card? If anyone plans to transfer a number from another operator, then they will have to wait 9 days for re-access.

Important! In the case when someone wants to do all these “resuscitation” procedures for someone else, it is necessary to have a power of attorney from the person to whom the SIM card is registered. The absence of a supporting document will be an insurmountable obstacle to the provision of this service.

On the official MegaFon website

To restore a SIM card through the company’s website, you need to go to the store section and select “Tariffs and numbers” in the user menu section. Next, go to the desired page by clicking “Select and replace SIM card.”

The “Replace/Restore SIM card” operation will be available there. In the form that appears, you must fill out all the required data.

After confirming the operation, the subscriber will receive a response within 24 hours from the moment the application is submitted.

Gaining access

Let's look at how to restore a Megafon SIM card if more than 90 days of inactivity have passed and it has been disabled. You need to do the following:

Choose a convenient operator’s communication salon;
Visit it with a passport for which the card is issued;
Pay off the debt on the balance sheet (if any);
Select a tariff plan and deposit the required amount into your account to connect to the tariff plan.

If you are interested in how to restore a Megafon corporate SIM card, the procedure will be the same; in addition, you will need a power of attorney from the organization. Also, corporate clients can restore a number from their personal account if they have a backup card.

Restoration cost

The operation is free of charge for both blocked and lost numbers. The subscriber will be forced to pay only current debts for operator services, if any. Otherwise there is no charge. If the specialist claims the opposite, you should clarify what needs to be paid.

Payment is charged for restoring numbers of the “beautiful” or “city” group. Its value can be found by dialing 0500 or via the Internet in the feedback form on the operator’s website.

Peculiarities

Finally, let’s look at some of the features of the service:

You can save the previously valid tariff if it has not been archived at the time of your request;
Re-activation will not be available if the card has already been sold to another client;
When transferring a number from another operator, obtaining re-access is possible only within nine days. After the expiration of the period, you must contact the previous operator;
You can only return the phone that was registered to you;

Note! If you represent someone else's interests, do not forget to take with you a power of attorney from the person and your passport. Without these documents, the service will not be provided.

Now you know everything about how to re-get a lost mobile phone from your operator and will be able to use the information if necessary. For example, if the card has not been used for a long time or has been lost.

MegaFon SIM card recovery time

The time for completing the operation depends solely on the situation in which the subscriber finds himself. If your phone and SIM card are stolen, the procedure is completed in record time. If the account was blocked for non-payment, the process may take longer. In any case, the subscriber will receive a response from the operator within 24 hours after contacting via the website or SMS and will be able to clarify the timing.

Restoring a SIM card is not always possible, since the operator may have time to transfer the digital combination to another subscriber. But if you follow certain deadlines and do not forget that the card must be used at least once every 90 days, no problems will arise.

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Reasons for blocking a SIM card

There are a number of reasons why Megafon can block a SIM card.

The most common cases of blocking are due to the number being inactive for three months or the PIN code being entered incorrectly three times. Also, the cellular operator reserves the right to block the SIM card due to a negative balance.

There is a separate case of voluntary blocking of a number. This service is activated free of charge and allows you to disable all services from the SIM card for up to three months, but a subscription fee of 1 ruble per day is charged.

SMS message

The second method is no more difficult than the previous one:

Create a new ;
Please indicate your full name and number in the text;
Send a message to 0500 and wait for a response.

Contacting the company branch

The first and most reliable way to carry out any operations with a mobile account is to contact any branch of the company. It has a lot of positive qualities:

Fast execution of operations. The company's specialists will complete the job in a matter of minutes.
Warranty. When contacting a branch of the company, you can be sure that everything will go well.
Free. Most operations are absolutely free.

To replace your old card, you must come to the branch with an identification document. The staff will ask you to fill out paperwork and then issue you a new SIM card.

An old SIM card is sometimes cut to the size of a nano-card, leaving the chip behind. But this should only be done by a professional. Otherwise, there is a risk of damaging the board.

Unfortunately, it is not possible to replace a SIM card without a passport. If the contract is concluded for another person, it is necessary for him to come.

How to restore a Megafon number in another region

It is possible to restore in another region, but this operation is somewhat more complicated and time-consuming. In this case, the application is also left by phone or through the operator’s website using the methods described above. You can only receive a SIM card by mail or courier.

If any problems arise and the operator’s office refuses to forward it (and such cases are not uncommon), then you can ask one of your relatives or friends to get a SIM card and forward it. But for this you will have to spend time on drawing up a power of attorney.

Prospects for the provision of 5G Internet services by the MegaFon operator

The four largest cellular communication companies, in which MegaFon occupies a leading position, have yet to come to an agreement on the issue of introducing 5G network technology in the Russian Federation.

The main problem is the frequencies required for this technology. These frequencies are now used by Roscosmos and the Federal Protective Service, which are not yet ready to transfer the frequencies to cellular operators, but MegaFon believes that the introduction of 5G technologies is a matter of the near future. Most likely, in 2022-2023, the mobile operator MegaFon will be able to introduce these technologies in Russia.

Services provided to its subscribers by the mobile operator - MegaFon

The company's specialists are constantly improving the quality of services and options for their subscribers. Main services and options provided by the company to its subscribers:

My account. A MegaFon subscriber can find out at any time how much money is in his account.
SMS account. The client will receive notification of the receipt of any payments into his bank account.
Living balance. Ability to track your balance in real time.
Call at the expense of the interlocutor. Allows the subscriber to ask a friend or interlocutor to pay for his call.
SIM card recovery. Makes it possible to ask the MegaFon operator to restore the SIM card.
Call me. You can always use SMS to ask a friend to call you back when you run out of funds to make a call.
Pay when it's convenient for you. The ability to call even if you lack your own funds.
Replace the horn. Makes it possible to replace boring beeps with the selected melody or your favorite joke. Those calling you will hear them.
MegaFon travel. Possibility of booking plane or train tickets, booking hotel rooms.
Parental control. The subscriber has the opportunity to track the location of his child, as well as change the child’s phone settings in order to prohibit access to adult sites.
Antivirus programs. With their help, you can protect your phone from viruses and various scammers.
SMS Filter. Blocks those who send advertising content to the device, as well as spam senders.
Black list. The subscriber has the ability to block incoming calls from unwanted persons.
Who called. This option will let you know about missed calls.
I called. The subscriber of another provider will receive a message that you called him.
They called me. Makes it possible to receive messages if the phone was temporarily turned off or was out of network access.
AND HE. The option allows you to determine the number of an incoming call to all subscribers of the MegaFon provider.
New number. Provides the ability to inform your contacts of a new number.
Mobile subscriptions. The company's clients receive news about their subscriptions via SMS messages.
MegaFon Health. Gives you the opportunity to consult with your doctor online.
Radar. Allows the client of the MegaFon provider to track the location of children or their loved ones at any time.
Prize quizzes. Provides the opportunity to participate in various prize quizzes provided by the provider and win prizes.
MegaFon Music. Allows you to listen to music online.

Duration and cost of the procedure

If the SIM card is replaced at the Megafon office, a duplicate can be issued on the same day. The old SIM card should not be disconnected from the network for more than 6 months and have an outdated tariff. In other cases, production takes up to 3 days. If the subscriber is not able to personally pick up the finished card, courier delivery services are available. The cost of courier work varies. The funds will be debited from the subscriber's account.

Restoration cost: