MTS operator number - how to call and get through quickly

Numbers for calls to the MTS contact center

24-hour free communication with the contact center is carried out at the following numbers:

1. Suitable for landline and mobile phones of any operators and regions. The answering machine will answer you immediately, then you need to press the commands “4”, then “0” or “1”, then “0”. While you are waiting to connect with the operator, you will be asked to take a survey; this action is not mandatory; you can refuse and continue to wait for an answer.
2. or . You can call them only from an MTS mobile phone in Ukraine, Belarus and Ukraine. Using these numbers you will be given the opportunity to get acquainted with current promotions and offers; you can not waste time on this and skip by pressing the “2” button, then “0”, then “0” again. You will also be asked to rate the company’s work and expect the employee’s vote.
3. free call for corporate clients.
4. (international number required via +7).

At the contact center, individuals can:

• communicate on any issue related to mobile communications of the MTS company (service, connection/disconnection of subscriber numbers, tariffs, promotions balance, debt, detailing, merging/disconnecting personal accounts, location of MTS communication stores and others);
• connect and disable additional services;
• solve problems with lost and blocked phones;
• issuance of PIN and PUK codes;
• phone number changes;
• accepting applications to call a master.

Please note: you can call +7 495 7660166 for free only from an MTS number; for other operators you will be charged at the operator's roaming rate.

How to call the MTS operator from other numbers

MTS Russia has a federal hotline number 88002500890, from which you will have to wait much less for an answer, but you will not be able to call it from an MTS SIM card. You'll have to use Tele 2 or Megafon, for example. To connect to an operator, you need to wait for the menu items to start playing and press 1 and then 0. This number is also used to service corporate clients. Calls to this number can be made free of charge from any part of Russia: Moscow, St. Petersburg and any other city.

How to reach technical support

This can be done by calling the numbers listed above.
If you are faced with a difficult technical situation, the operator will redirect you to the technical support service, where you will receive qualified instructions from a specialist or will offer a qualified worker to visit you.

• How to call an MTS operator - all ways to quickly reach an operator

Feedback

For ease of use, I have developed several communication methods for clients to contact the dispatcher for help.

How to order a call back from an MTS operator

If you don’t want to hang on the phone for hours waiting for a response from the operator, then you can order an incoming call. You need to proceed as follows:

1. After calling a short number, press the appropriate command that the answering machine will offer.
2. As soon as your message is received, you can disconnect and wait for the call.
3. After 10-20 minutes, the mobile operator will call you back from the number.
4. If for some reason you do not answer the call, the operator will call 3 more times every 3 minutes.

Please note: outgoing and incoming calls are free for Russia and roaming.

The second way is to order a call back. It is possible to do this through the call center email: [email protected] Be sure to indicate the number you need to call back and specify a time convenient for you.

How to order feedback by email

This can be done by filling out the following data on the MTS website:

1. Select the topic of communication.
2. Fill in your details (name, email address, phone number).
3. Specify the terms of service.
4. Select the type of request (complaint, gratitude or question).
5. Write a message.
6. Attach files if necessary.
7. Consent to data processing.
8. Confirm shipment.
9. That's all you have to do is wait for the answer that will come to your email. This may take several days. Appeals are considered on weekdays from 9:30 to 17:30.

Other methods of communication:

1. Chat with a specialist on the site.
2. Also, employees are always open to communication in official MTS social network groups: Vkontakte, Facebook, Odnoklassniki.
3. When visiting the MTS office, you need to have your passport with you.

In conclusion, it must be said that many issues are easier to figure out on your own. Using the MTS service for this purpose by dialing the number, “Personal Account” and the “Support” section on the MTS website.

Good communication and good mood!

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Telecom operators strive to reduce their costs as much as possible in all areas - they purchase cheaper equipment, close unnecessary offices and... cut staff. Including technical support and help desk. As a result, a large operator has one call center serving several regions at once. There are a lot of staff there, but the area of ​​responsibility is huge. As a result, to weed out some of the calls using an electronic assistant. Of course, this is somewhat convenient. But sometimes it is necessary to contact a live help desk specialist. So, to do this, you have to listen to advertising messages for 10-15 minutes and wander through a confusing menu. So now I'll tell you

If you contact your operator’s call center, they will most likely send you to call the helpline number yourself. In MTS this is the number 0890.

0890

and wait for the operator's response.

8-800-250-0890

The only condition is that after connecting you will need to switch the phone to tone mode. By the way, you can call this number from phones of other cellular operators - from Beeline, from Megafon or from Tele2.

Attention! Currently, you can communicate with live specialists only during business hours from 8-00 to 20-00.

In the Republic of Belarus everything is the same as in Russia, the information and reference service number is 0890.

Now the advice is from the category “when nothing helps”! There is another way to contact a live human technical support operator. And for many it will be even more convenient and practical. The point is to install the “My MTS” application through the AppStore or Google Play Market.

Next, we launch the application. More button . Click on it:

In the next window, select the Support and see this menu:

• MTS hotline number for contacting an operator < News and trends

Here you need to go to the Chat section and then write a request to technical support. Then all that remains is to wait for an answer. From personal experience I will say that the MTS operator responds quite quickly. But not instantly, of course.

MTS contact center employees are ready to advise on any issues related to mobile communications: how to change the tariff plan, connect and disconnect services, solve problems with losing your phone or blocking it, and so on. Below you will find several proven ways to call the MTS operator for free and directly.

How to call the MTS operator for free from any phone

The call is free from both mobile and landline phones.

1. call the number 8 800 250 0890;
2. wait until the voice menu starts and press button 1;
3. going to the next section of the menu, dial 4, then 0;
4. wait for the “live” operator to respond, this may take some time.

For corporate clients

Corporate customer support phone number - 8 800 250 0990

How to call the MTS operator from a mobile phone for free

To communicate with a contact center employee, subscribers of other cellular companies can use the method described above. MTS clients, including Ukraine and Belarus, can use the following option to contact technical support from anywhere in the Russian Federation:

1. call on 0890;
2. wait until you are connected to the voice menu and press the 0 or 2 key;
3. going to the next subsection of the menu, dial 0;
4. The connection with the consultant will occur after some time.

If you are traveling around Russia and want to contact the operator directly, use the methods listed earlier: call 8 800 250 0890 or 0890.

How to call an MTS operator in roaming

When traveling abroad, you can contact a “live” MTS operator using a toll-free number +7 495 7660166.

How to call an MTS operator in Crimea

If you are in Crimea and bought a SIM card there or in Russia, then to contact the operator, use numbers that are valid in the Russian Federation: 0890 or 8 800 250 0890. The call is free.

Subscribers who are in Crimea with Ukrainian MTS SIM cards can contact free technical support by dialing 0-800-400-000 or 111 .

Alternative method of communication

Use the “Help” section on the mts.ru website. Most likely, there are answers to all your questions;

• How to call the MTS operator: toll-free numbers to contact a “live” specialist

Download the “My MTS” application and go to the “Support” menu tab. In the “Feedback” section, send a letter to technical support describing the problem;

Contact the nearest company service office and get specialist advice.

Useful information for MTS clients:

• How to disable paid services
• Promised payment service
• How to transfer money to MTS
• How to find out the tariff
• Check balance
• MTS subscriber number

Surely each of the subscribers of the MTS network was faced with the question of how to call the MTS operator and ask him urgent questions. But the difficulty is not that the MTS operator number is hidden, it is visible to everyone on the official website.

The problem is that when you dial this number, you get an answer from an auto-informer.

Then you need to listen to a lot of unnecessary information while pressing certain keys, then you will be asked to wait a few minutes, and you do not know whether to hang up or the long-awaited answer is about to come. As a result, it may take 10-20 or even 30 minutes. Losing patience, you begin to search for information on the Internet, asking questions in the search: “MTS operator number” or “MTS Hotline”. We tried to find the most relevant data so that you do not have to wait, and the call to the MTS operator is quick and short.

MTS hotline

The MTS hotline operates around the clock. You can call the toll-free support number even while roaming or from another mobile operator.

Subscribers of the MTS communication service operator can always call the operator if any questions arise. To do this, you just need to dial the hotline number from any phone. Let's look at the best way to contact a telecommunications company consultant, and the specifics of contacting a technical support call center.

What issues can be resolved by calling the MTS hotline

You can contact the operator’s contact call center specialists to resolve the following types of cases:

1. Problems with the quality of the communication signal, Internet or insufficient coverage in the region of location.
2. Questions about spending money, debiting your personal account for unconnected options.
3. Obtaining information about current favorable tariff offers to choose the best option for yourself.
4. Inconsistency with the declared characteristics of an option, tariff plan or service.
5. Sending advertisements and unwanted notifications via SMS.
6. Difficulties logging into the MTS electronic personal account or downloading the “My MTS” program.
7. Various questions about any services provided: Ethernet, mobile communications, home television and other options.

Contact numbers

Owners of cell and landline phones can contact MTS call center employees at any time of the day. The hotline provides the opportunity to receive answers and competent assistance on a range of services to those subscribers who are in Russia or abroad. For this purpose, numbers have been created for quick connection with technical support:

• four-digit for mobile devices: 0890 and 0990;
• eleven-digit numbers for city telephones: 88002500890 and 88002500990.

In this list, the first numbers are created for individuals, the second - for legal entities who have chosen corporate rates. To quickly switch to an operator, you will need to press additional keys in the voice menu after connecting.

For calls from a mobile phone

Users of smartphones and push-button phones with an operator SIM card can dial the four-digit technical support number 08-90 for individuals and 09-90 for legal entities. At the same time, calls through the internal mobile network to these lines are free.

While roaming

Calls for SIM card owners outside the Russian Federation are made to an 11-digit hotline option. They are also free.

When traveling abroad and the roaming service is active on the subscriber’s mobile device, you can get advice by calling MTS by following the sequence:

1. In dialing mode to make a call, press the numbers in international format: +7 495 7660166.
2. Select the green “call” button and wait to be switched to a company employee.

For corporate clients

Legal entities have a privileged status, so the connection to the call center occurs with a short waiting time for a specialist response. Having a corporate tariff allows you to dial a multi-channel number 88002500990.

This line is available exclusively in the Russian Federation; abroad it is better to use the MTS electronic personal account.

For subscribers of other operators

If the communication signal is not received, or the SIM is blocked for other reasons, and the user wants to ask questions and get advice, then for clients of other telecommunications companies there is a toll-free number 8-800-250-08-90.

MTS hotline numbers for home Internet and television

For questions regarding this type of tariffs and services, professional advice is provided by experts from the MTS Dom technical support service. A single free multi-line telephone number for new clients is 8800 250 00 50. It works around the clock and without interruptions.

MTS Bank hotline: communication methods

You can contact company employees through classic or modern feedback channels.

MTS Bank hotline:

1. Users of a traditional landline phone will be able to call MTS Bank by dialing 8(800) 250 0 520.
2. Subscribers of any telecommunications cellular companies in Russia simply need to dial a four-digit number: 0512.
3. Residents of Moscow and Moscow Region can use the toll-free line +74957770001. For telephone calls from other constituent entities of the Russian Federation and from abroad, payments are made according to the parameters of the tariffs used.
4. Legal entities and entrepreneurs can contact bank employees free of charge by dialing 8 (800) 250 0 199.

Other options for free communication with a banking organization include:

1. MTS personal account, which can be opened on any device with Internet access (from a PC, to a smartphone, to a tablet). To register such an account, you can call the operator 88002500520, or open the page https://online.mtsbank.ru/.
2. The official group of the financial institution on social networks VKontakte, Odnoklassniki, Twitter, Facebook, Instagram Telegram. Registered users can ask questions online.
3. The official website of MTS Bank, which contains a built-in online support service. On the page https://www.mtsbank.ru/ there is a “Feedback” line at the bottom. By opening a dialog box on the right side of the screen, you must write your name, mobile number and agree to the processing of personal data. You can then enter a question and submit it for review.
4. The MTS banking application includes an option to communicate with bank employees. To use it, you need to install software from the App Store or Google Play.

MTS 0890 hotline menu structure

By calling a single feedback number with the MTS operator, subscribers hear a voice assistant that speaks out basic menu sections. They contain several points to solve various problems. The number 0 in any section or subsection is the key to connect with a specialist.

The branded line number - 8-800-250-08-90 includes the following menu structure:

Section 1: home Internet and television services for calls related to technical problems. Eg:

1. If there is no Ethernet connection, the user is provided with parameter settings in the assistant voice mode after one, or information via SMS to the cell phone, when specifying the number 7.
2. Also, the user’s difficulty may be that when accessing the Internet, an error with a three-digit number appears.
3. Periodic breaks in the web connection, or low loading speed.

Subsection: home TV problems. It includes subcategories:

1. All channels are not shown. In this case, you will need to clarify the type of equipment used: (1) CAM module for broadcasting, or (2) TV set-top box.
2. If channels are partially disabled, also specify the type of technology used: one marks the CAM module, and two marks the TV set-top boxes.
3. Satellite TV setup is carried out separately. It is carried out through video instructions, which can be accessed via the link.

Section 2. Checking the balance of the subscriber account for TV and home Internet subscribers. The option is available after specifying the individual number of the l/sch, and the # key.

• the ability to check your balance, restore your login and password to access your personal account, obtain information about payment options and new tariffs;
• connection of various services of home options: one for the category home Ethernet or TV, and for satellite option 2:

1. Pay for services with a bank card, activate “Promised payment” or “Options 0”.
2. Monitoring to limit unwanted mass calls and mailings. In this section you can clarify the list of services and paid subscriptions for which debits are made from the account. The section also offers the possibility of blocking advertising mailings, restoring or blocking a SIM.
3. Get information about advantageous offers and change the tariff. Further, in all categories there is a single algorithm: 1 is indicated to confirm the transition, 2 to cancel.
4. Difficulties with mobile Ethernet, associated with reduced speed or the need to receive a notification with parameters for iOS, Android device or Windows Phone OS. It is also possible to send a message with similar parameters for simple smartphones or push-button phones.

Section 3. . The subscriber can request:

• pin code data, balance information and other operations;
• set up auto payment;
• manage bonus options;
• block your bank card.

Response time and specialist competence

The popularity of the hotline makes this channel the busiest with customer calls. The average waiting period for a connection with technical support varies from 1-2 minutes to an unlimited amount of time.

Experts note that the fastest way to get through is during the following intervals:

1. Monday - Friday are the busiest days. During the work week, it is better to use call center contacts from 22:00 to 08:00 am.
2. On weekends such as Saturday and Sunday, it is advisable to contact the call center from 11:00 to 18:00.

Additional tips to speed up receiving a remote consultation with an operator:

1. Dial the appropriate MTS hotline number from a mobile or landline telephone.
2. In the voice menu, select the number that corresponds to the subject of the request.
3. After listening to automatic prompts, a number key will sound to contact the operator, press it.

This method allows you to clarify questions with the most competent specialists who have special skills in certain types of communication services.

Operating mode

All hotline numbers of the mobile operator MTS work around the clock. You can also reach the MTS-Dom customer service team any day.

What issues does MTS support not be able to help with?

Hotline experts have the necessary competencies in various telecommunications, television and banking services. It is better to clarify other issues that do not fall within the scope of activities of MTS with specialists in the relevant profile. These include:

• setting up operating parameters of equipment not related to telecommunications services;
• calling emergency services;
• maintenance of computer and other equipment.

Alternative methods of communication

Users of the services of the telecommunications company and financial institution MTS can also choose several options for contacting specialists:

The MTS electronic personal account can be opened in any browser. To do this, just follow the link lk.mts.ru or login.mts.ru. Then you will need to provide your phone number and account password. After authorization, the user can click on the button to open a dialogue in online chat format.

The “My MTS” application was created for self-configuring tariff parameters and other services. The program also allows you to monitor expenses. The application can be downloaded and installed from the catalog for various OS platforms of smartphones or tablets. Material

• Official website : https://www.mts.ru
• Personal account : https://login.mts.ru
• Hotline phone : +7 495 766-01-66, short number 0890 for MTS subscribers

How to call the MTS operator

To understand how to call an MTS operator and how to reach a real person and not a robot, we have collected for you all the current and current MTS company numbers.

• The official website offers all network subscribers the MTS operator number: +7 You need to call the MTS mobile operator using this number if you are roaming abroad or if you live in other countries.
• Customer support phone number: 0890
• For those calling from home or mobile phones of other operators: 8 800 250 0890 is a single reference number;

The MTS operator number 8 800 250 0890 is multi-channel. It operates throughout the Russian Federation, and you can call here from both landlines and mobile phones. In our experience, calling the MTS operator on this number is really easier than calling the support service - 0890 is a toll-free MTS number.

Instructions on how to call the MTS operator for free

1. Call 8-800-250-0890 if you use the services of mobile operators other than MTS or call from your home phone.
2. Dial the MTS operator number 0890 if you are a subscriber to this network.
3. After that, wait until the voice menu is announced, then press the 1 button, after 0.
4. Now is the stage when the autoinformer will ask you to evaluate the operator’s work. You will need to select and press the 1 or 0 button.
5. Now you will need to wait until a “live” human operator answers your questions. This usually takes a few minutes, but if the lines are congested, the wait may take longer. Lately, subscribers have been responding that they don’t have to wait long.

How to call the MTS operator from a mobile phone

To understand how to call the MTS operator from a mobile phone, you will only need to read our first instructions.

The difficulty lies in the fact that the number for MTS network subscribers is 0890 , which MTS subscribers can call not only from Russia, but also from the countries of the former CIS. This number is the same for everyone. This is why the wait time can exceed 20-30 minutes. But so that you don’t have to wait so long, we conducted an experiment and chose the easiest and fastest way to contact the MTS operator.

• first dial the number 0890.
• wait for the voice menu, which is difficult for many. It is quite difficult to understand which button to press. To make it easier for you, use a proven combination of numbers. Do not wait for the robot to voice all the points, but immediately press button 2 and then .
• Then you will be asked to rate the quality of service. Press or 1 as you wish.
• That’s it, now all you have to do is wait for the operator’s response. It depends on your luck, but at least you will save time listing all the menu items.

Due to the extreme congestion of this line, it is much more convenient to call the MTS operator from a phone number belonging to other companies. But if you have no choice, then you will have to wait.

And the waiting period can really drag on for a long time. This is due to the huge flow of calls that arrive at the Call Center at a rate of several hundred per minute. Now that you know how to call the MTS operator directly, you can write down these phone numbers in case you need urgent help or have questions.

How to call a live operator from an MTS mobile number

The most obvious way is to call the short number 0890, which is known to almost everyone, but the waiting time here can be up to one hour on especially busy days, or 30-40 minutes on all others. Clearly not an option.

MTS also has two more numbers - 08460 and 0605 . The situation with the latter is especially interesting, which is positioned as a number for the company’s VIP clients, but at the moment it works for everyone.

By calling one of these numbers, you will be forced to listen to a voice menu. As a rule, before voicing its points, a recording of the company’s news and offers will be played, which will need to be listened to to the end. But you can skip the voice menu that has started by immediately pressing 2, and when moving to the next section - 0. You may be asked to evaluate the quality of the company’s services, but this is not at all necessary. Next, wait for a connection with a support operator.

If the above combinations of numbers do not work when calling, then MTS has probably changed the menu item numbers, so you will have to search through it completely and find the correct combination yourself. Calls to both numbers are free.

How to call an MTS operator from Crimea?

Now that Crimea has become part of Russia, many subscribers are experiencing difficulties when it comes to calling the MTS operator from Crimea.

There is nothing complicated about this, because if you purchased a package of services on the territory of the Russian Federation, bought a SIM card there, then you can call the MTS operator using the same numbers:

• 0890 – if you call from MTS mobile phones;
• 8 800 250 0890 – if you want to call from a mobile phone of other operators or if you are dialing from the city network of the Crimean Peninsula.

Calls to these numbers will be free, but you will have to spend time to get an operator to answer you, not a robot.

If you purchased a SIM card in Ukraine, then you need to activate the roaming service. In this case, you need to dial the number +38-05-05-08-11-11 . Calls to this number are paid, and you will have to wait quite a long time. Sometimes you can get lucky and get a response quickly.

Ukrainian MTS subscribers can call the short number 111 , but there are two nuances:

1. Only MTS subscribers can call this number.
2. Calls from Crimea are paid.

MTS satellite and cable TV hotline

If you have any questions, the MTS television hotline will definitely help you in any controversial situation. By calling the department operators, you will be asked to provide specific information about yourself - last name, first name, patronymic, personal account number.

• Here they mainly decide not on technical issues, but on the feasibility of connecting additional services.
• If you need to temporarily block the provision of a service, change your tariff plan, or find out about the latest charges, call the toll-free support number.
• To call the hotline, use numbers 0890 if you are calling from MTS, and 88002500890 if you are calling from any other number.

Keep in mind that the autoinformer will answer you immediately. He will tell you in detail what to do and what to expect. After some time, a specialist will answer you with whom you can talk about pressing issues. If necessary, it initiates connection to various services.

How to call an MTS operator in roaming

For those who are in another country, you need to know how to call the MTS operator while roaming.

+7-495-766-01-66 When dialing from an MTS SIM card, the call will be free.

If you have left your home region and want to call the MTS operator from another region of the Russian Federation, then call the same two numbers:

• 0890 or
• 8-800-250-0890

Important: the MTS operator number must be dialed in international format, adding +7 in front.

How to call an MTS operator while roaming

Throughout Russia, the numbers mentioned above are valid, but when you are outside the Russian Federation, you should use the numbers + 74957660166 or + 73832130909 .

Alternative ways to contact MTS:

• MTS public page on the VKontakte social network. You can find it either through a search, or by entering vk.com/mts in the address bar and pressing Enter. To contact a specialist, write to the community in private messages. Of course, as in the case of a call, you first have to communicate with the robot, and then wait for a while until the support agent is free. The main advantage of this method is that you don’t have to sit on the phone for an hour and then try to explain the essence of the problem with your fingers. You just wait for an answer, and then talk about your problem at any convenient time, supplementing (if necessary) with screenshots and (or) photos.
• Online Chat on the main page of the MTS website. It is carried out in the Personal Account on the official website of the company. This method is almost always faster than the previous one, and you will be able to see the approximate response time to the application. Of the minuses: the need to remember exactly the password for your personal account.

If you have a Russian MTS SIM card and you are in Crimea, then the company does not consider this as international roaming (you can use the numbers indicated above), but owners of Ukrainian SIM cards in the same territory will need to use the number +380505081111 (or 111 ) to call the MTS Ukraine operator.

Alternative ways to contact the MTS operator

If you were still unable to call the MTS operator, and you still have questions, you can contact us through the MTS feedback form.

Here https://anketa.ssl.mts.ru/ind/feedback_mob/ you can fill out the feedback form. You will need to tick the box which application you want to leave:

• leave a claim;
• report fraud;
• Ask a Question.

If we are talking about fraud, then you will need to indicate the type of fraud. Then fill out a form indicating your data, full name, passport number, contacts and the form of response convenient for you: by phone, by email, by SMS.

How to contact the MTS office

If all types of communication with the MTS operator do not suit you, you can personally go to the MTS office, meet with the authorities there, and contact a specialist. Be sure to bring your passport or alternative photo ID with you. For example, a driver's license.

Watch a video on how to call the MTS operator by number 0890:

And here is a video about which buttons to press to quickly call an MTS operator by number 8-800-250-08-90

MTS hotline number to contact the operator

It is simply impossible to resolve a number of issues without contacting a technical support representative. A call to the MTS hotline can help with this, where the operator will quickly answer all the user’s questions and provide qualified assistance.

Unfortunately, it is not always possible to contact company representatives using a known phone number, therefore, the company has organized several ways to reach a representative of the mobile operator.

MTS home Internet technical support phone number

If you need technical support for MTS home Internet, it is better to use this algorithm:

1. Dial 88002500890.
2. The autoinformer will answer you immediately.
3. He will offer several interaction options.
4. You should press one to get to the digital TV support service.
5. In this section you will be offered several options for the development of events. If you press 1, you will be taken to a technical specialist, 2 – you will find out your balance or restore access to your personal account, 3 – connect cable TV or the Internet. If you press 0, you can automatically ask any question.

If you are tired of waiting for the operator to respond, request a call back. To do this, listen to the entire voice menu, then press the combination 2-0. Statistics show that a technical support specialist contacts subscribers within half an hour. Keep in mind that such a service is not always provided - it opens only when the line is a certain load. The operator does not provide the opportunity to contact him via a landline phone.

If it is impossible to order a call from an operator, but you are already tired of waiting, contact the nearest mobile phone store. Don't forget to take your identification document with you.

If you want to open additional services, log in on the official website and order what you need. After submitting your application, a manager will contact you within a few hours.

Ways to call a specialist on the hotline

Photo provided by the advertiser

In order for MTS subscribers to receive the necessary assistance in a timely manner, they should use one of the working methods. There are several options to contact a technical center employee:

1. Call the short number “0890” and press the buttons “1” and “0” or “2” and “0”, then wait until the employee answers.
2. Contact a company representative at: 8-800-250-0890. The federal format number can be used when contacting from a landline phone or mobile phone. The call is free. After dialing the number, you will need to press “1” and “0”. Connection with service staff is carried out quickly.
3. In roaming you can dial the number: +7-495-766-0166. If the user is in national roaming, then he can use one of the above numbers.

Using these options, you can easily contact an MTS hotline employee.

Additional ways to contact the MTS operator?

In addition to these methods, there are a number of options that make it possible to enter into a dialogue with an MTS employee.

1. The subscriber can go to the MTS Internet resource and send a request to the consultant using the OFS. In response, you will receive a message explaining the situation that has arisen.
2. You can contact a service employee through your personal account. With this method, you don’t have to look for the operator’s number and don’t have to call a specialist either. All you have to do is contact us via chat.
3. Visit a mobile operator branch and resolve the issue with a consultant in person.

The choice of the optimal option depends on which method is most convenient for the user and where the subscriber is located.