How to call a Tele2 operator from another operator: all methods

If you have any questions related to the Tele2 operator, and you are unable to solve them yourself, you can always contact the subscriber service. The help desk operates 24 hours a day. Operators will always tell you about tariffs and services and answer any questions you may have.

Depending on life situations, Tele2 subscribers often ask questions:

• How to call the Tele2 operator from a mobile phone?
• Is it possible to call the Tele2 operator from a landline number or from a mobile MTS, Beeline and Megafon?
• How to contact the Tele2 operator in roaming?
• Is there online support for subscribers?

How to call the Tele2 operator from a mobile phone

In order to contact the help desk, Tele2 subscribers need to dial a short number on their phone:

611

While the operators are busy, you will be greeted by an answering machine that will offer to listen to information about tariffs and services. If after this you still have questions, you can wait for the operator to answer or press the number “0”.

For quality service, you will need to inform the operator: full name, identification document number and, in some cases, PUK code.

Tele2 operator number for different regions of Russia

Tele2 provides its services throughout Russia, however, the customer support number differs for different regions of Russia. To view the number of the contact center operating in your region, you need to open the official website of the company www.tele2.ru and indicate your region. After which the information on the site will be updated, and you will see all the phone numbers, tariffs and services available for your region.

Below are telephone numbers for calls from landline devices for a number of regions:

Tele2 subscriber support online

The mobile operator Tele2 is always ready to help the subscriber, so it has implemented the ability to answer questions in the Viber messenger, in the My Tele2 application, as well as on the official website using a feedback form or in a 24-hour online chat.

Contact an operator on Viber

In order to get support in the Viber messenger, you need to open a Tele2 Russia public account and ask a question.

Support service in the My Tele2 application

By installing the My Tele2 application on your phone, you have the opportunity not only to control your balance and services, but also to ask questions to the support service. To do this, you need to go to the application, click the “Help” button and select a method of communicating with the operator. Afterwards, ask your question in the dialog box.

Feedback on the official website

1. To receive feedback or 24/7 online chat, you need to go to the official website and select the “Support” menu item.

2. A page will open asking you how to contact support.

3. In the form that opens, you must fill out all the fields and ask a question.

After which the operators will immediately try to help you.

Alternative options

If you cannot quickly reach the operator on the Tele2 support number, then you can use alternative communication channels, including your personal account. In it you can not only manage your number yourself, but also get answers to questions via chat. By the way, a similar opportunity is available on the operator’s website, or when using the Viber and WhatsApp messengers. To do this, find “Tele2 Russia” in Viber public accounts, and select the “Message” field.

On WhatsApp, everything is even easier - just add the number +79779009000 to your contacts to always quickly contact support. You can use both the application and the web version for your computer.

If none of these options suits you, then you can use the feedback form on the operator’s portal. You can receive a response via email or SMS to your phone.

Also, an alternative option for contacting support is the company’s official stores. A specialist in the office can not only advise on the number you use, but also, if necessary, accept applications that are only available in person.

Using alternative options has its advantages over using a hotline, the main one of which is a faster connection with a specialist. Also, using the chat or feedback form, you can not only get an answer to your question, but also save the correspondence history.

For corporate clients

pays great attention to its business partners, organizations and other legal organizations that interact on the basis of contractual relations (contract).

All business clients have a privileged status and are always served by a premium call center with maximum responsiveness and minimal wait for a response from a live operator.

How to call MTS directly from a corporate tariff:

• Dial the multi-channel number 88002500990 from your mobile device.
• After greeting and listening to special offers, you will be connected to a consultant.

Important: business clients can contact the hotline only within the Russian Federation. When roaming, the subscriber's personal account will be available.

What you can find out through the operator

Operator support is important for any user. In this way, you can ask any question related to your SIM card, for example, the balance, why it is blocked and what services are connected. At the same time, if you disagree with something, you can always resolve the issue with the operator.

In order for your problem to be resolved promptly, we recommend that you prepare your passport details in advance and know your phone number. You can talk to an experienced consultant about any technical issues and terms of service for subscribers.

How to contact an operator on the Internet

On the official website you can leave your message in the “Welcome to Complain” section, which is located at the link forms.tele2.ru/skoraya-pomosh/ or use e-mail. Within the next 24 hours they will definitely call you back and help you solve the problem.

If you do not have the time resource to wait for a connection with an operator, we suggest that you find out detailed information about current services and tariff plans in the “Personal Account” section or use the voice menu of the customer service.

Universal solution

In all situations, the user of the company’s services can independently resolve most issues using a remote service called MTS personal account.

It is also recommended to download the mobile version of the account, which is positioned by the operator as a separate development - My MTS. A software package unique in its functional features will help you remotely control all expenses and fine-tune your tariff plan yourself.

Instructions for using the site:

• Open the official website at lk.mts.ru or login.mts.ru.
• Enter your account number and password (you can recover it if necessary).
• Start using it. Here, on the right, a button will be displayed to start a dialogue in online chat mode.

Instructions for using the application:

• The first step is to search and download the official distribution (it is recommended to download exclusively from the MTS catalog in accordance with the operating system of the mobile phone).
• Install and open the program.
• The first launch requires authorization via login and password.

The above methods will help you contact the MTS operator as quickly as possible. Always try to predict the situation in order to avoid overexpenditures or other issues that cannot be resolved without visiting a salon or representative office.

General information

Due to the growing cellular communications market, subscribers constantly have a lot of questions.

These could be trivial problems connecting to the service, or the need to urgently block a number due to the theft of a phone.

In order to provide assistance to their subscribers as simply and quickly as possible, cellular operators organize so-called CALL centers . The functionality of this service includes both consulting clients and providing a wide range of services and technical assistance.

Phone number to contact the operator

The Tele2 help desk operates 24 hours a day, seven days a week.

Meanwhile, not all subscribers know how to call the Tele2 operator if a particular question arises. Our article is designed to help anyone with this and is a reminder - instructions written in simple and accessible language.

How to call a mobile phone for free

It also happens that you don’t have mobile Internet, free wi-fi nearby, but unfortunately your finances are singing romances. And as luck would have it, you need to call urgently. There is a way out in this situation.

Most large operators have the opportunity to call your interlocutor at his expense. A very popular application for free communication if both interlocutors have the application installed . At the very beginning, it was assumed that this application would only work on smartphones, providing all its users with high-quality, free communications.

However, after some time, the application achieved such popularity that the developers adapted it for a laptop, a tablet, and a personal computer - for any device from which it is more convenient for you to communicate. Can. And this can be done either from your own mobile phone or tablet , or using your personal computer , thanks to the development of Internet technologies.

Reviews

Dear visitors to the project, now you know how to contact an operator with MTS from a mobile within and outside the Russian Federation, as well as a landline phone. All described methods are suitable for corporate and private clients.

All reviews on the topic of the material are located below, after the block of recommended content. You can add your comment by entering a message, question or suggestion.

Reviews are published and made available to all guests to read. Messages with meaning and a correctly posed question or text are tested.

Other useful Tele2 numbers

Tele2 is a European mobile operator that ranks fourth in terms of the number of connected subscribers in Russia.

To simplify the relationship between the subscriber and the operator’s system, there are simple USSD commands. With their help, you can find out about your account status, connected services, offers, change tariff plans, and even solve any difficulties with communication and communications. At its core, it is a request that consists of special characters and numbers, for example, *105#. In response to such a request, a menu or information is returned.

Tele2 USSD commands are available to subscribers, with which you can manage your mobile account balance. The most popular are listed in the table:

In addition to short commands, you can request information automatically from the call center. The following numbers are provided for this:

• 693 – information about the current tariff plan, information on the Internet specification;
• 691 – marketing information (discounts and promotions), bonus offers;
• 692 – possible options for crediting money to the account;
• 688 – information on roaming services available abroad;
• 600 – work with voice mail and answering machine;
• 630 – select a new tariff plan and change the current one.

If the necessary information was not provided at the specified number, then you can always listen until the moment when the system offers to contact a technical support specialist and ask him a question directly. As a rule, in 90% of situations the problem is solved before contacting a specialist.

Tele2 support number in roaming

If you are outside the Russian Federation, your operator is always ready to be in touch. After registering your phone in the guest network, you can contact technical support at +7951-52-00-611, the call is free.

We strongly recommend that citizens who often travel abroad save this contact in their phone book. Having it at hand, in any unforeseen situation you can count on a free connection with an experienced consultant. Tele two's help desk will also familiarize you with roaming tariffs and costs.

In Russia, calls to numbers with the first digits 8800 are not paid.

Federal toll-free number Tele2

Its main feature is that calls to it are available from subscribers of any cellular networks, as well as for owners of landline numbers. To connect, dial 8–800–555–0611 on your device.

The specified number is recommended for use by subscribers roaming abroad.

There are also separate support numbers for landline phones and other mobile operators. When dialing a number, be sure to check it according to your region - this is very important.

For private clients

All MTS tariff plans for individuals, both with and without a subscription fee, are guaranteed to receive constant operator assistance as a basic service.

The main condition is a valid SIM card without blocking and access to a mobile network to make a call.

How to call MTS directly from a mobile phone:

• Dial 0890 and click on the “Call” button.
• Now you don’t need to wait to listen to all the options; you can immediately press the number “1”, then “0”.
• The connection will occur automatically in 1-30 minutes. Typically, the average consultant response time is 3 minutes.

How to call Tele2 from a computer for free

Also, in addition to the standard set of functions, with the help of this program you can conduct conversations with several conversation participants at once (conference). You will be able to connect your personal number, which can also be called in reverse order. You will be able to send SMS messages, use an answering machine and record voice messages and share files. NiceCalls is a program that you need to download and install on your computer. This program allows you to call cell and home numbers throughout the Russian Federation, as well as abroad, absolutely free of charge. YouMagic.com is another free and convenient service for calling Tele2 numbers, but it has one drawback: you can only call Moscow and St. Petersburg.

The system has a comfortable “Free month” tariff, which allows you to call for five minutes a day.