When making frequent calls or simply while on vacation abroad, many users have a question: how to find out the remaining MTS minutes or how can you always be aware of the remaining packages for conversation at the current tariff? All subscribers want to always stay in touch, and for this it is important to take timely care to ensure that the personal account balance is not zero or a negative value. This applies to offers with per-minute billing.
Clients with a prepaid tariff can talk even at zero, the question here is precisely the minutes remaining per call according to the tariff plan. If they run out, then the owner of the MTS SIM card will not be able to make a call even if the value on the personal account is positive. A situation where you need to check the remaining minutes on MTS may arise in the following cases.
- The client has a prepaid tariff package.
- The subscriber is roaming in Russia, and traffic minutes are consumed within the package, without charging an additional fee.
- The owner of the SIM card makes frequent calls throughout the month.
- The user always wants to control the balance of funds.
All these cases require constant monitoring of the remaining minutes and, if necessary, prompt replenishment of the balance. The review will consider all the ways available to an MTS client to check the balance of minutes and other packages on MTS operator tariff plans, consider non-standard methods to find out the balance, and talk about additional options for the operator’s tariff offers.
Why do you need to know the remainder?
SMS are provided via:
- Tariff plans.
- Bonus offers.
Now the operator has practically lost individual message packages. The reason is their low popularity. Why is the demand for the service constantly falling?
- The technology is outdated and clients rarely use it.
- There are social networks for communication.
- One of the main competitors is instant messengers, they are more convenient to use.
Considering these factors, more and more subscribers are completely refusing messages. Their popularity is falling every year, the service has become one of the additional ones that can sometimes be useful to clients.
But operators do not give up the desire to make money on SMS. That's why they add message packages to their plans. As a result, the AP rises, and many subscribers are forced to pay for an unnecessary service.
Still using messages? How to find out the balance of SMS on MTS? There are now a number of ways to check:
- Using a request.
- In your personal account.
- In the application.
- At the contact center.
Which method should you choose? Let's consider the available options for checking the balance so that clients can independently decide among the solutions.
Why do you need to know the number of messages:
- Monitor your consumption.
- Determine the number of SMS messages until the end of the month.
- Optimize their use so as not to be left without free messages.
Checking package balances via USSD code
A special short code allows you to quickly perform the necessary manipulation with the tariff, from changing the tariff plan and connecting/disabling services, ending with checking the remaining minutes, Internet traffic or messages. The code is entered in the dialing mode on the smartphone, then the call button is pressed and the command is sent to the mobile operator. You can check the remaining minutes on your MTS tariff plan in this way quickly and free of charge.
USSD combination to view the remaining minutes and messages in the package: *100*1#. After sending the combination, you need to wait until a message arrives on your phone. Usually the wait is no more than one minute. The SMS contains information about the number of minutes and messages on your tariff plan. The command: *100*2# is also suitable for this purpose.
This method has no limits, which means that you can perform checks using the above combinations as many times as you like, and the operator is not charged for the service provided.
Teams
Queries are a method that has been used for many years. They appeared a long time ago; for a long time they were the main way to check information and manage services. But now the teams are fading into the background.
The advantage of queries is simplicity and high speed of execution. You don't need to have access to the Internet, just be connected to a mobile network. But you need to know the command for subsequent typing.
How can I check the number of messages? Necessary:
- Dial *100#. It is possible not only to obtain data on the account status, but also current balances.
- Do you need to know the tariff package? Use the command *100*1#.
- To check the stock balance – *100*2#.
In most cases, clients receive SMS packages at a tariff. Therefore, the second command is suitable for later use.
How to check and find out the balance of the service package on the Smart Mini tariff
Today there are many MTS tariffs. One of these tariffs is Smart Mini. As with any other tariff plan, each client wants to know the rest of the MTS package on Smart Mini . To do this, you can perform certain actions:
- There is a free menu: number *111#. By using this command on your mobile phone, you can get the necessary information on all issues of interest;
- when connecting to a tariff plan without additional services, the remaining package of the offered service can be found out by dialing *100*1#;
- if special promotional offers and bonuses have been activated on your phone, you should use the combination *100*2#;
- To control the remaining traffic and unused free minutes, you can use the Personal Account service.
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In your personal account
Need to know package details? How to view the remaining SMS on MTS? You can use your personal account to check your settings. The procedure is simple:
- Visit the website https://www.mts.ru/.
- Click on the item with the office.
- Sign in.
- After authorization, the user will be taken to the main page.
- You can study the current balances of packages.
You can log into your personal account not only from a PC, but also from a smartphone. But to visit the site you must have Internet access.
Checking package balances through MTS-Service
If the methods described above are less convenient for you, try using the “MTS Service” information menu, which can be called up by dialing the combination on your smartphone: *111#. You can also activate the mobile assistant via SMS by sending the text “1” (without quotes) to number 111. To find out the remaining minutes on your SIM card, send the number “2” to the same number.
This method allows you to get any information on your tariff, as well as find out the remaining minutes on such popular MTS tariff plans as “Smart”, “Unlimited”, “X” (“Hype”), “Ultra”, “Super MTS” and so on Further.
Contact Center
You can call the operator's call center. You will need to perform a number of simple steps:
- Dial 0890.
- Select a point to contact a company employee.
- The call may take time to process.
- After connecting, ask the employee to tell you the number of remaining SMS messages.
- He will check the information and provide the client with the data.
The advantage of the method is that you don’t have to find out the parameters yourself; you can use the help of an employee. The disadvantage is the large amount of time spent.
During peak hours, you will have to wait 5-15 minutes for a response. It’s easier to find out the parameters for the packages yourself, so as not to waste additional time calling a specialist.
Call MTS support service
If none of the presented methods help clarify the understanding of how many free minutes are in the package, then we recommend using more frontal actions - calling the MTS hotline, which, of course, is free. MTS network users always have access to the telephone number 0890, which they can call for any question. Those who use the mobile network of other operators or try to call from a landline phone should dial the number: 88002500890
It doesn’t matter which phone number the call is made to, it will be processed by the same help desk
In many cases, the services of a consultant are preferable, since they can extract only relevant information. Including information about how many minutes are left in a particular service package. Having reached the operator, you need to inform him about the problem: introduce yourself, give your phone number and ask about the number of free minutes. And you will immediately receive comprehensive information from competent specialists.
How to disable
If you used the grace period and do not want to pay 5 rubles every day, deactivate the offer in one of the following ways:
- To disable SMS, use the USSD code *111*9009# or send an outgoing SMS to “111” with the text “9009”.
- Use the page in your personal account. Go to the services section and turn off unnecessary ones.
- Launch the mobile application and find the corresponding offer in the functions tab.
- Contact any MTS sales and assistance department for professional help or call the customer technical support number.
If you write less than three messages in 15 days, SMS Smart on MTS will automatically turn off and will not be available to start again.
Other SMS packages on MTS: which is more profitable
With package services, the subscriber saves up to 75% on sending messages. The more SMS, the cheaper they are. The packages include free SMS throughout Russia.
At the end of 2021, the following periodic packages can be connected to the Red Energy, “Guest” and “Your Country” tariffs (tariffs are given for Moscow and the region):
| Plastic bag | Cost, rub. per month | To plug |
| 100 SMS | 120 |
|
| 300 SMS | 210 |
|
These options are mutually exclusive with the SMS Smart Package.
Which option is more profitable? The “SMS Smart Package” includes free 300 SMS (10 every day) for a daily payment (a total of 150 rubles per month). The message comes out at 50 kopecks.
In the “300 SMS” option, the number of messages is given for a month; the fee is also charged once. The price of each SMS is more expensive - 70 kopecks. But the service has advantages:
- free messages are sent in all directions throughout Russia. “SMS Smart Package” is valid only in the region of connection;
- There is no daily SMS limit. In the “SMS Smart Package” the quantity is limited to 10 per day;
- it can be connected and disconnected as needed. “SMS Smart Package” cannot be activated after deletion.
Option cost
The additional package service is provided for zero rubles per month for a two-week period of work. As soon as this period comes to an end, a paid tariff for each day of use starts, the payment amount is 5 rubles. If at the time of the next update of the package data there are not enough funds on the balance, the provider blocks access to SMS messages until the required amount is deposited, and the calculation will be made according to the basic criteria of the contract. There is no fee for turning off an offer.
Via mobile assistant
The provider has implemented a convenient and simple service for analyzing and managing all the main functions and services connected to a phone number. Here you can get answers to your questions regarding service and communication costs. To enter the mobile assistant menu and perform a check, dial *111#. After this, a window with suggested action options will appear. Follow the recommendation to get the answer to your question. To control and select a specific action, you must press the corresponding buttons on the keyboard. There is no monetary fee for using the service.
“200 SMS per day” and “400 SMS per day”
This offer is specially implemented for consumers who have disabilities, for deaf people with disabilities (Tele2 has a more advantageous offer for the deaf). In a month, a user can send 12,000 letters. Every day subscribers receive a certain set of messages, either 200 or 400. It is impossible to activate the options separately, because they are supplied only with the Super MTS tariff plan. The cost of such a set is only 200 rubles, and 150 of them are automatically credited to the client’s account.
Both of these services are mutually exclusive; once you connect one, the second one is turned off automatically.
Let's look at the basic principles of managing 200/400 SMS packages:
- To activate on your mobile device, dial the encoding *111*243#/*111*244# or send an SMS request to “111” with the text content “243”/“244”.
- To cancel the function, write a letter containing “2430”/“2440”.
- Don’t forget to periodically check your available balances - *100*1#.
The service is incompatible with other contracts except Super MTS. The cost of dialing 200 SMS is 10 rubles per day, and 400 letters is 15 rubles. They operate only within the Moscow region. All unspent balances expire at the end of each day by default.
Terms of provision and cost
“SMS Smart package” is activated by default on the following tariffs:
- Red Energy (Moscow and the region. In most regions of the Russian Federation it is closed for connection or transfer);
- “Your Country” (Moscow and region);
- “Guest” (other regions of Russia. This tariff replaces “Your Country”).
The only tariff without a monthly fee, Super MTS, does not have such an option. On prepaid tariff plans “Smart”, “Smart Mini”, “Tarifische”, Ultra and others, SMS packages are included in the monthly fee.
This option helps save money for those who use text messages every day. From the first day of activation to the 15th day inclusive, it is free. From the 16th day of use, 5 rubles are charged for the option. in a day. The money is debited and the package is updated at approximately 03:00 Moscow time.
The base price of one SMS on the Red Energy tariff in Moscow is 1.9 rubles. This is how much messages will cost after the package is exhausted or when the option is disabled. Accordingly, the service helps save money for those who send more than 3 paid SMS per day.
One message is understood as a block of text consisting of 70 Cyrillic characters or 160 Latin or mixed ones.
A long SMS is divided into parts, the first of which contains 67 or 153 characters, respectively. Each is charged separately. That is, one message can contain 2 or more SMS.
