Tariff plans are options with subscription payments or a payment system for their use. At the same time, in both the first and second cases, you may need to find out the remainder of the Tele2 package. After all, many clients, in addition to basic communication services, use additional options that optimize their cost or provide certain traffic to access the Internet. It is necessary to check the remaining minutes, messages and megabytes regularly. This will allow you to not be left without communication at the right time and avoid unnecessary expenses. This article will describe how to check the balance of a package on a Tele2 number that was additionally activated or is part of the tariff plan.
Package options and ways to check their balance
Using one command, it is impossible to check the balances for packages that are part of the tariff plan (these are, as a rule, those tariff plans that have subscription fees) and are provided as part of the activated option. Thus, we can roughly distinguish two options for checking data using packet remnants. The first option is suitable for all tariffs with included volume, “Blackest”, etc.). The second one is useful only if there are additional options on the room. If you find it difficult to answer which TP you use, and whether there are any packages activated on the number, then the following queries will be useful to you:
- By dialing *107# from your phone, you can get information about the tariff plan (including the cost of a minute of conversation, sending a message, etc.);
- By dialing *153# from your device, you can find out what services, including options and packages, are activated on your number.
Are there paid services?
According to the official Tele2 website, the company does not practice connecting paid services without the user’s knowledge. However, it would be a good idea to check where the money is flowing from your account. For example, you need to pay for the following functions: “Black List”, “Hidden Number Identifier”, “Beep”, etc. What services are connected to a specific number? Tele2 users have 4 ways to find the answer to this question:
- Personal Area. Every Tele2 client can use this tool on the company’s website. Personal account address - login.tele2.ru. In order to enter it, you just need to go through a simple registration procedure. In the Personal Account, the user can find out about activated services, connect and disconnect them. The operator may charge a fee for reconnecting some services. The user will be informed of this before making the request.
- USSD command No. 1. This is the easiest and free way to get the necessary information about connection and tariffs. You need to enter the combination *153# into your phone and press the call button. In response, you will receive an SMS with detailed information about the connected functions and their cost. At the end of the message, numbers will be indicated, by calling which you can listen to detailed information about the services.
You can get information about connected services in your personal account. - USSD command No. 2. The combination *144*6# will help you find out which paid subscriptions are connected to the number. In response to the USSD command, you will receive a message containing not only a list of subscriptions and their price, but also an explanation of how to disable them.
- USSD command No. 3. This command is needed to check whether the user is subscribed to content services. To do this, enter the combination *125# and the “Call” button into the dialing line.
Advice. To find out the full list of services that the operator provides on a paid basis, you need to dial *153# and press the call button.
How can I check the rest of the package on Tele2?
It gives its subscribers the opportunity to independently determine which method of obtaining information will be the most interesting and acceptable.
- Internet assistant (better known as the operator’s personal account);
- application for mobile gadgets (analogous to an Internet account);
- USSD requests;
- call to a mobile operator contact center specialist.
If you don’t want to be puzzled by questions about what services you have connected to and are simply interested in the remaining megabytes included in the package (“Black”), Tele2 offers to use the services of a contact center. A specialist will check the information on the number and answer your questions within a few minutes.
USSD commands
On Tele2 you can find out the remaining Internet traffic using the short command service as follows:
- Dial *155# and press the call key. This is a unique command that allows you to use an interactive menu. It has several categories, select the section you are interested in to clarify the remaining traffic;
- Send code *155*0# and call button. The request is valid for all tariffs. Tele2 customers using the “Black” tariff plan and all its “varieties” can additionally clarify the number of remaining SMS and minutes .
Remember that the balance is automatically rounded up to one hundred and fifty kilobytes at any tariff. If you decide to connect to the Internet in a roaming zone, the price for it will be higher than in your home region.
"Tele2" check the remaining package on tariff plans with the included volume of services
Subscribers using tariff plans of the “Black” line only need to remember one simple combination. After entering it, a text message will be received from your mobile device, which will contain information about how many SMS, megabytes and calls are left at the current time. The USSD request looks like *155*0#. On the Tele2 number, checking the rest of the package in this way is very simple and quick. There is no need to call an operator and have Internet access. In a similar way, you can check the balance of the “Very Black”, “The Blackest” package on the “Tele2” number.
How to find out the remaining traffic on Tele2
Like the previously listed packages, traffic also has a volume limit. If the established limits are exceeded, access to the Internet is blocked or provided at a minimum download speed. The speed mode is restored only after connecting additional kits or after the next billing period. Several standard methods have been implemented to obtain information about the current status of balances.
Using USSD command
The simplest, fastest method to request the current volume of a set of gigabytes is to type a coded command. Let's look at how to find out the remaining Internet traffic on Tele2:
- To get a complete set of information about your mobile phone balance, the amount of traffic, minutes and messages, dial *105# . Wait for notifications from the operator.
- Enter the combination *155*0# to get information about the balances of standard tariff plan sets, including the Internet.
All you have to do is remember two basic commands that will make your life easier. There is no charge for entering USSD.
In Internet options
In addition to the main set of gigabytes, the consumer is able to independently activate additional sets of various sizes. Such services are especially necessary when the standard traffic within the established tariff is exhausted. For different options, special commands have been implemented to clarify the current status. Let's look at the available functions:
| Name and size of additional package | Request for installation |
| 100 MB | *155*28# |
| 500 MB | *155*17# |
| 1000 MB | *155*54# |
| 3000 MB | *155*18# |
| 5000 MB | *155*23# |
After entering the command, the mobile device will receive a message from the provider with the exact amount of Internet remaining within the specific option. The operator has simplified the control process; you don’t need to remember all the combinations, just enter the code *155*00# . With its help you will receive information about the status of all connected additional packages.
In your personal account
For the next method, you must have stable Internet access. All necessary information is located in the Tele2 user’s personal account. We'll tell you how to check the rest of the Internet on Tele2 below:
- Open the company's official portal on the Internet.
- On the main page, find the login icon in your account.
- The login menu will appear on the screen; enter your phone number and account security password in the appropriate fields. If you lose your code, use the access recovery procedure; a notification with a new password will be sent to your number.
- Once in the main menu, you will see the current balance status and the amount of free traffic.
If your internet connection is poor, there may be a delay in displaying information.
At the support service
When problems arise with the maintenance or operation of a mobile device, contact the provider’s technical assistance service. Dial phone number 611 . An automatic assistant will meet you on the line; he will consistently tell you about the operator’s new products, additional services, and tariffs. Wait for a response from the available manager. Before transmitting information, the consultant may ask questions to confirm your identity.
It is not necessary to wait for the operator, especially during busy hours. Use the advice of an automatic informant. Follow the voice menu instructions to get information about the remaining gigabytes. To navigate, press the appropriate keys in tone dialing mode.
Through the My Tele2 application
The company has released a special utility “My Tele2”, which is an analogue of a personal account and has the same functionality. In the application interface, the subscriber is able to receive information about the current status of packages, personal account balance, set and deactivate options, order details, and control communication costs.
Download the program, run it. You will be greeted by an authorization window, enter your phone number and account password. The main page of the service will appear on the screen, here there are indicators of Internet balance, minutes, SMS messages in the current billing month. To avoid problems with the application, it is recommended to follow updates and use the latest version.
To access the application interface, a constant Internet connection is required. The utility does not work offline.
Checking traffic on the modem
On personal computers, Tele2 Internet is provided via practical USB modems. You can find out the amount of remaining traffic using the following methods:
- After connecting the modem device to the computer, special software, an application from Tele2, is automatically installed on it. To check traffic balances, just launch the utility and open the “My Account” tab, where all the necessary information about the balance and the volume of packages will be displayed.
- Remove the SIM card from the modem and place it in your mobile device. After that, use the methods described earlier to request traffic information.
- Use your personal account, the My Tele2 application, and check your SIM card information.
- For help, contact specialists on the hotline or at a mobile phone store.
Transferring remaining traffic
In case of incomplete consumption of the provided set of gigabytes, at the beginning of the next billing period the remaining traffic is automatically transferred to the new period. The transfer is subject to the following conditions:
- The consumer pays the subscription fee for the tariff plan on time.
- There is no debt on the subscriber’s personal balance.
- When connecting to another contract, gigabytes are burned by default and are not transferred.
Transferred balances are used first in the next month and are not transferred again.
This opportunity is open to all users of the company, the transfer is completely free. The provider invites its clients to donate extra gigabytes and share with another person.
Today we looked at all the ways to find out the balance of a package on Tele2. If the established volume of traffic is exceeded ahead of schedule, the speed limit is automatically slowed down until the start of the new month. Therefore, try to monitor the status of packages and connect tariffs in accordance with your needs.
Obtaining information about balances for additional Internet options
For those who use additional options from the Tele2 operator to access the Internet, special USSD requests are also provided for promptly obtaining information. At the same time, before you find out the balance of the Tele2 package, you should find out which of them is activated on the number. And then dial the appropriate combination of characters on your mobile device.
Please note that all requests consist of two parts: the first is *155*, and the second includes a unique package code and the hash symbol. Here is a list of unique identifiers for each option.
“Day on the Internet” – 16, “Internet Suitcase” – 021, “Internet Portfolio” – 020, “Internet from Phone” – 15, “Internet Package” – 19.
Thus, if you have the “Internet Suitcase” option activated, then by entering the request *155*021#, you will receive a text message with the necessary information.
Personal Area
If you already have a personal page on the company’s official website, then log in and go to your profile. Otherwise, you will need to register, the procedure will take a couple of minutes. It is enough to indicate your mobile phone number and receive a password to log in.
After you log into your account, on the main page you will see a detailed description of your tariff and information on activated services. In the Personal Account, the user can not only get acquainted with the necessary information on the remaining gigabytes, but also change the tariff plan, connect services, add new services whenever he wants.
Other ways to check package balances
How can I check the rest of the package on Tele2 in other ways? Through the Internet account it is also possible to view how many megabytes, minutes and messages are left for the package included in the tariff plan, or activated additionally. Here too, the provision of data is carried out online at the time of request. You can also obtain this information through an application installed on mobile devices.
Employees of the contact center and communication salon of the mobile operator will also be able to inform you about the issue under consideration and answer any other questions regarding your number (data is provided only to the owner of the number). From the Tele2 number, dial 611 and wait for an employee to respond or use the automatic service to receive data.
Other ways to find out the remaining minutes on Tele2
You can find out the remaining free minutes on your number using a special code, but if this method is not available to you, there are several other methods to find out what you need. One of the methods is to call Tele2 customer support.
You can reach her using the following number:
- 611 – This number is available only for Tele2 subscribers;
- +7-495-97-97-611 or 7-977-777-7777 – The same numbers are available for both landline and mobile numbers of all cellular operators.
When contacting support, you must prepare your passport information, which may be required by your mobile operator. Also, be prepared to provide the operator with any information that is required from you.
Additional SMS packages for other tariffs
For those tariffs that initially do not include an SMS package, special offers have been developed. Today they apply to:
- My Tele2.
- Classic (connected without a monthly fee).
- Internet for devices.
On each of them, messages are charged according to special conditions provided for operators (for Moscow and the Moscow region):
- My Tele2 – 1.5₽.
- Classic (connected without a monthly fee) – 1.8₽.
- Internet for devices – 1.95₽.
For those who prefer to communicate via SMS, this is quite expensive and absolutely not profitable. The operator proposes to eliminate possible inconveniences in this regard through additional packages. Today the following packages are available for connection:
For customers for whom this is not enough, Tele2 provides the opportunity to connect an additional offer. According to its terms, a service is activated, which is deactivated on the thirtieth day. The number of connections is not limited. When activated, messages that are connected for money are first consumed. The conditions are similar: SMS package on Tele 100 messages for 100 rubles, 300 for 200 rubles.
100 SMS
This option from Tele2 is valid when communicating with subscribers, regardless of the operator. The option is available only on those plans that do not initially have an SMS package. After it is exhausted, tariffing is carried out according to the rules of the current tariff. Valid only when you are within your home region.
USSD requests
*155*0# allows you to check the total remaining traffic on Tele2 . To use it, you only need to be within the network coverage area. This is a common combination for all tariffs. After entering the combination, an SMS will be sent to your phone not only with information about the remaining traffic, but also available minutes, SMS and MMS messages (if they are provided for by your tariff plan).
Additionally, the operator provides several Internet packages of various sizes within the tariffs. The standard request does not provide information about the packages, so you must use special requests for each separately.
Some subscribers may still use archive packages. To check them, special combinations are also used:
Using service commands is completely free.
Carrying over balances to the next month
One of the company’s advantages is the transfer of paid and unused minutes in the current month to the next one. They don't burn out. The transfer operation is carried out free of charge without the participation of the subscriber. Transferred minutes are spent in the same way as accrued minutes. At the same time, the remaining minutes on Tele 2 do not affect their number in the next month. The terms of the tariff remain unchanged.
Controlling the surplus is very beneficial for those people who prefer to call rather than text. All that remains is to choose the most comfortable way to check the balance.
Checking the remaining minutes on Megafon
Today, packaged tariff plans are extremely popular. They are affordable and allow you to save money. They also provide for a package provision of options and services for a certain subscription fee, which can be charged either daily or monthly.
Subscribers often wonder how many free minutes they have left in their account, because their number is limited, and after the limit is exhausted they have to overpay.
- Personal Area
- USSD command and SMS
- Call Help Desk
- MegaFon office
- Mobile application "My MegaFon"
- How to check minutes in unlimited plans?
There are several methods for checking the remaining minutes. Each of them has its own positive and negative sides. To understand which option is more optimal for you, it is worth analyzing all the methods in detail:
- USSD command verification;
- Check in your personal account;
- Via SMS;
- Call the help desk;
- At MegaFon offices;
- Through the MegaFon mobile application.
to contents
Tariff plan “My online”
The subscription fee includes:
Internet
The package is 12 GB with free traffic on popular social networks “VKontakte”, “Odnoklassniki”, “Facebook”; mobile applications Tele2 TV and Zvooq; messengers WhatsApp and Viber. If you haven't used up the entire amount of traffic, you have the opportunity to use it next month. This requires the availability of funds, which will be charged as a monthly fee.
Calls
Unlimited calls to Tele2 subscribers in the home region and Russia. For calls to other operators, a package of 500 minutes is provided. The remaining time can be used next month.
Messages
The tariff includes a package of messages in the amount of 50 SMS to be sent to subscribers of all Russian operators within the home region. Unused messages are carried over to the next month.
How to activate an additional package of minutes and SMS on Tele2?
The subscription fee is 399 rubles per month.
You can connect or switch to a tariff by following the instructions above.
Checking traffic in customer support
You may not understand USSD commands and do not look for information about the installed options on your number. If you do not have access to the Internet, then you will also not be able to check traffic on Tele2 through your Personal Account. In this case, you can simply call the helpline number and follow the instructions on the answering machine. Among the items listed by the answering machine, you will hear a number corresponding to the traffic check. You can also switch to a specialist by pressing zero and ask the operator. In this case, you will need to provide your passport information.
Helpline numbers:
- 611 – for Tele2 subscribers,
- 8 – for calls from numbers of other operators and from landline numbers.
Tariff "My conversation"
The conditions for the provision of the service remain in roaming throughout Russia, except for the city of Sevastopol and the Republic of Crimea.
Internet
The Internet package is 2 GB, while the remaining traffic can be used next month. Internet traffic is provided from the 1st of the month and is valid throughout the calendar month.
Calls
The company offers unlimited calls to mobile devices of Tele2 subscribers within their home region, as well as throughout Russia. To make calls to phones of other operators, a package consisting of 200 minutes is provided. If you do not use the specified number of minutes during a month, the balance will be carried over to the next period. When communicating within the network, the package of minutes is not consumed.
Messages
Tele2 offers 50 SMS to all numbers in your home region. The remaining messages can be used next month.
There is a fixed subscription fee of 199 rubles per month, which is charged instantly when connecting to a tariff plan or switching to it. Then regularly a month after the last write-off.
This tariff plan is valid, so you can easily connect to it:
- Through the official website of the company.
- By contacting the Tele2 office.
Making a connection through the operator’s website will help you save time and effort. To do this you need:
- Go to the company website.
- Select the region in which you live.
- Select the “Tariffs” tab from the menu.
- You will be presented with several groups of tariff plans available for connection, among which you need to click on “Package”.
- In the list of tariffs, select “My conversation” and follow the link “About the tariff”. The page provides detailed information and buttons for connecting.
When connecting, the Tele2 client can keep the current number or get a new one. If you select a new number, the system will offer one of the available ones. In addition, you can sign up for an agreement directly through the website or later, when you receive a SIM card.
If it is more convenient for you to contact an employee at the Tele2 office, then take your identification document with you. Check the list of required documents by calling the help desk at 611.
If you are already a user of Tele2 communication services, then you can switch to the tariff:
- using your Personal Account,
- by typing a short command *630*2#,
- call the number 630.
The transition is absolutely free.
