How to check the remaining Internet traffic on Altel 4g?

The easiest way to check your balance on the Altel operator is *111# - then call, after which information about your balance will appear on the screen

Although today every company has a sufficient number of tariff plans in its arsenal, the purpose of which is to save funds replenished to the balance of the mobile operator, but still questions about balance checking commands remain relevant in the future. There are at least two reasons for this.

The first reason is to control your own expenses. Each person tries to keep everything under control, all the money spent, including the cost of calls. Thanks to the variety of tariff plans, the peculiar “ritual” of checking the balance after each call seems to be a thing of the past, but the command to check available funds is still relevant to this day.

The second reason is that today employers are increasingly requiring their subordinates to be constantly in touch during working hours. And, a phrase from the speaker, like: “The amount in your account is not enough to make a call to the number you dialed! Please top up your account first!”—can be both hateful and most inappropriate at that very moment. That is why it is worth knowing the balance check commands.

Reviews

Reviews about this provider are not the most flattering. The Internet comes with interruptions and speed variations, especially between large cities. Most people use their personal account from a computer; the software does not work well on the phone. There are many complaints about the competence of technical support staff. Experienced Altel subscribers recommend using SMS and USSD requests to check their balance and obtain information about tariffs and payments.

More positive reviews about routers. Users find them convenient, since they rarely break down, the battery does not run out for a long time, and the cellular connection is satisfactory; you can download games and movies. For communication interruptions, citizens do not blame the equipment, but the operator. Functionality is lower outside of large cities.

There are not many mobile operators in Kazakhstan, 4G from Altel is considered the best, the best line of tariffs is EXPERT, offering varying amounts of traffic. An undoubted advantage is the ability to collect a personal tariff.

Tariffs Altel 4g personal account

Telecommunications have become a part of our lives; it is difficult to even imagine life without a mobile phone and the Internet. We must be “in touch”, “online” and “online” every minute. Altel offers a wide range of communication and wireless Internet services in 4G format. This is the most widespread converged network in the Republic of Kazakhstan, supporting 4G, 3G and 2G simultaneously. The sphere of influence is more than 550 cities and villages with a population of over 11 million inhabitants. How to choose the most favorable Altel 4G tariffs for yourself - Your personal account will help you compare current programs and choose the optimal conditions.

Altel JSC is a subsidiary of Kazakhtelecom JSC and the first mobile operator in Kazakhstan. The company has been operating since 1994, having firmly established itself in the telecommunications market.

Special services

The owner of an Altel 4G phone can use his personal space to connect innovative services:

roaming – allows you to make calls to other countries at a favorable rate;
“Contact the world” - connects for a fee, disconnects for free, makes it possible to call other countries (more than a hundred) by dialing: 810, country code, city code and number;
Booster - cost 500-1400 tenge, makes it possible to download large volumes of information (in accordance with the selected traffic);
“Distribute the Internet” - the monthly fee is 290 tenge (for distribution during the day) and 590 tenge (around the clock), allows you to use a SIM card to access the Internet from other devices;
choosing a number – allows you to change it to a more convenient one for 100 tenge;
hidden caller ID – connects to identify the subscriber who uses hidden mode;
options with zero (mobile assistance, call me, trust (temporary) payment, top up my account);
Kiozk – access to online magazines for 30 tenge per day.

Before choosing a service, it is advisable to read the terms and conditions. If we talk about tariffs, then registering in your personal account allows you to compare everything to determine which one is better.

Subscribers who have questions about the services and functionality of their personal page can use the “Service” section. In it they find answers to the most frequently asked questions. If the problem is not resolved, you have the right to contact support by phone or using the feedback form. When choosing the second option, indicate your place of residence, full name, and email. The question must be asked comprehensively; files and images can be attached if they help determine the essence of the question.

Altel how to find out balance

Any devices with SIM cards are subject to registration: phones, smartphones, tablets, modems, smart watches and others.

An exception is made for special machine-to-machine (M2M) devices designed to use technology that allows machines to exchange information with each other, or transmit and receive it unilaterally.

Link to registration rules:

Send an SMS to number 6914 with your data separated by a space and in the following sequence: IIN Last Name First Name

This is a legal requirement arising from Article 36-2 of the Law “On Communications”. Link to this law:

It is expected that this measure will help reduce the number of phone thefts.

Make sure that the number is in your name and that the correct IIN was indicated during registration.

To do this, dial the USSD command *835# and follow the instructions.

Before registering the device, you need to make sure via the USSD command *835# that the number is in your name and the correct IIN was specified during registration

To register a device, it is enough to send the IIN from the device being registered in any of the following ways, without coming to the Communications Salon:

1. Send IIN via SMS to short number 6914 from ALTEL number;

2. Dial the USSD command *6914*1*1# and enter the IIN in the menu that appears;

Personal account mobile application

The company's developers offer their clients a new ALTEL mobile application created for the Android platform. Now it has become much easier to find out news, control the status of your personal account, and replenish it online. Using the mobile application, users can:

Control expenses of the main and bonus balances, Internet traffic balances.
Top up your balance.
Check details.
Change tariff plan.
Connect/disable services and options.
View company news and access background information.

Customer reviews about Altel Telecom

Potential subscribers are interested in knowing the opinions of users of a particular service, so as not to buy a pig in a poke. Altel customers have two opinions about the operator. Some are satisfied, others are not satisfied with the quality of the Internet and the attitude of Altel technical support staff.

The forum participant has been an Altel client for three years and is satisfied with the quality of the Internet. As a last resort, you can connect to a wireless network (if possible).

On the forum, a dissatisfied subscriber shares his unsuccessful experience of using Altel. The young man purchased a modem and activated the service with the expectation of unlimited access to the network. After 10 GB is consumed, the speed drops and it is impossible to work with the Internet. The reason is exceeding the limit. But this a priori does not make the Internet unlimited, as it is advertised to people. And few people read contracts.

In discussions they say that Altel has a high data transfer speed compared to its competitors, but the monthly fee is also higher. People sign up for the service and end up disappointed when it comes to exceeding the limit. It turns out that it is more profitable to connect other operators, despite the low cost.

Altel 4G Personal account

The more clients a company has, the less opportunity it has to pay attention to everyone—the largest staff of operators will not be able to cope with all user questions. This is why the largest companies use Internet technologies to serve customers. Altel 4G Personal Account allows the user to personally resolve most issues: understand the tariffs and choose the optimal package of services for themselves, check the status of the account and make sure that the money on the balance does not run out. In essence, you yourself regulate the volume of Internet traffic: increase and decrease tariffs according to your personal needs.

Altel kz internet tariffs

Altel offers customers communication and mobile Internet services, including the use of instant messengers and social networks. Each subscriber chooses a tariff according to his personal needs. You can view the details of the tariff plans by following the link.

Unlimited Internet

The Altel operator offers subscribers unlimited 4G Internet for smartphones, tablets, and landline modems. The cost of the service per month is 5990 tenge for the “Unlim” package and 8990 tenge for “Turbo Unlim”. A minute of conversation on the Altel network will cost 25 tenge. Both tariffs are valid in 4G zones. Before connecting, it is recommended to check the coverage in the area of your home or office to avoid further claims from the company.

Note! Despite the fact that the “Unlim” tariff for 5990 tenge positions itself as unlimited, after consuming 10 GB of traffic the speed decreases. The Altel operator does not require an additional fee, but the data transfer speed is reduced.

Personal tariff

The option to connect to a personal Altel tariff implies an independent choice of the required number of services. The subscriber himself decides how much traffic and minutes he needs in the current month. By default, Altel provides 20 GB of traffic, 500 SMS and 40 minutes for calls to numbers of other operators. A minimum of services will cost the subscriber 2180 tenge per month.

If desired, the client can add traffic or minutes, but the subscription fee will increase. To calculate your personal tariff, it is more convenient to use the constructor on the Altel website. After selecting the required amount of traffic and minutes, the monthly payment amount will appear on the screen.

Additional services from Altel are available to the client:

Social networks - unlimited access to personal pages on OK, VK, Facebook, Instagram.
Messengers - unlimited use of WhatsUp, Viber, Telegram for 100 tenge.
Music from Google and Yandex - 100 tenge.
Unlimited viewing of videos on YouTube channels for free.

Security and privacy rules in your Altel 4G personal account

The site administration treats its users with respect, unconditionally recognizing the importance of all confidential information of service visitors. The company's clients can be completely confident that all their data specified during registration in their personal account will never be transferred to third parties and will be securely stored. The service's security service regularly warns clients about cases of mobile fraud via cellular communications. Therefore, if you start receiving dubious offers, you can personally check the information about the company’s shares by visiting the website www.altel.kz or calling the call center number.

In addition, the security service has collected examples of the most common fraud schemes and prescribed special instructions. Here are some of his points:

Never provide third parties with your card number containing your mobile operator recharge account.
Never give your phone number to a stranger who says he needs to make an important call. He may call a short number in order to debit a large amount from your account or simply steal your phone.
Don’t believe it if a person calls you from an unfamiliar number, introducing himself as your relative, and asks you to top up his balance or send money.
Remember that SMS messages about crediting money to your account come only from mobile operators.
If you receive a message from the bank about blocking a card or withdrawing funds containing a support phone number, immediately call the bank at the number written on the payment card or the bank’s official website.
Unsubscribe from all kinds of advertising mailings using your mobile operator.
Never call or send SMS messages to numbers for the purpose of charity, conducting sweepstakes or joining promotions. All information about such events is presented only on the official website.
When installing applications, use only official channels. Look in your phone settings to see that the “install applications from third-party sources” mode is turned off. Don't forget to keep an eye on the rights that applications request during their installation process. Don't neglect installing antivirus software. Avoid installing applications such as “phone tracker”, “phone tapping program”, “mobile x-ray”, “mobile locator”, etc. Remember, the confidentiality of correspondence, telephone conversations and other messages are protected by the legislation of the Republic of Kazakhstan. In addition, all these programs, as a rule, do not perform the declared functionality, but serve only as a disguise for malicious applications.

Also, for security reasons, experts do not recommend transferring your cell phone to third parties. In order to protect your cell phone from possible unauthorized access, be sure to set an unlock password. Detailed instructions are provided by the device manufacturers.

Internet packages in roaming

How to connect?

Internet packages	Connection command	Internet traffic	Connection cost
Internet package 100 MB	3413*1#	100 MB + Bonus 200 MB	890 tenge
Internet package 500 MB	3412*1#	500 MB + Bonus 1 GB	2,990 tenge
Internet package 1 GB	3411*1#	1 GB + Bonus 2 GB	4,590 tenge

When connecting to an Internet package before 10/31/2019, bonus Internet traffic is automatically provided for use in the following countries: Turkey, Bulgaria, Italy, Cyprus, UAE, Russia, Ukraine, Croatia, Austria, Belgium, Denmark, Iceland, Latvia, Lithuania, Poland , Finland, France, Switzerland, Sweden, Estonia.

Internet packages are available for use in the following countries: Australia, Austria, Belgium, Bulgaria, Great Britain, Hungary, Germany, Hong Kong, Greece, Georgia, Denmark, Jersey, Egypt, Israel, Indonesia, Ireland, Iceland, Spain, Italy, Canada, Cyprus , China, Kyrgyzstan, Latvia, Lithuania, Macau, Malaysia, Malta, Moldova, Mongolia, Myanmar, the Netherlands, New Zealand, Norway, UAE, Poland, Portugal, Russia, Romania, Singapore, USA, Thailand, Taiwan, Turkey, Ukraine, Finland, France, Croatia, Montenegro, Czech Republic, Switzerland, Sweden, Sri Lanka, Estonia, South Africa, South Korea, Japan.

The Internet package is charged once and is valid for 30 days from the moment the fee for the Internet package is charged. You can activate the service in advance on the territory of Kazakhstan or in international roaming in the host country. Activation of the service is available through the USSD commands above, Personal Account and the page https://roaming.altel.kz. Connection to Internet packages is possible for prepaid subscribers with the exception of subscribers of tariff plans: City-2. The unused amount of Internet traffic within the Internet package is not transferred and does not accumulate. After 30 (thirty) days from the moment the connection fee is charged, the service is automatically disabled, and the unused amount of Internet traffic within the Internet package is reset to zero. When you activate the service, it is automatically connected. “Internet packages in roaming” are available only with active. Simultaneous connection of several Internet packages is not possible. When connecting to a second Internet package, the current Internet package is automatically turned off, the unused amount of included Internet traffic, as well as bonus Internet traffic are reset to zero. Commands to disable Internet packages:

Official Altel app

For convenience, the company has developed a mobile application for smartphones. It replaces your personal account on your computer. The program is provided free of charge, you will need the Internet to work. To activate/deactivate the service, you do not need to call the office or make a personal visit there. The Altel application allows you to remotely top up your balance, change tariffs, choose new ones or cancel existing services.

As in the personal account, the application allows subscribers to keep control over their balance. At any time you can deposit money into your account without visiting the terminal.

Download to smartphone

To avoid identity theft, it is recommended to download software from trusted sources. Secure download is available here. The company offers two versions: for Android and iOS. After downloading, the program is installed on your smartphone. If the user has registered in his personal account, all he needs to do is enter the authorization data and get to work.

Login to your personal account

The first visit to your personal account is registration and authorization. To create your own profile in Altel, you need to go to the company’s website at cabinet.altel.kz. The login is the SIM card number. You can safely use PIN 1 as a password. Or take a longer route and order a password from the company. To do this, from your current Altel 4G number, you send an SMS message of any content to number 126. In response, you will receive an SMS with a new password (valid for 90 days from the last visit to your personal account). Each request in the form of SMS is a new password, but if you want to restore the current combination, you need to select the “Send password by e-mail” function.

What is required to register?

Absolutely all clients of this company can use, which will further help you check the account balance on your balance. Registration is required to use this service. Your personal subscriber number serves as the login, but a PIN code is suitable for the password.

Thanks to such a simple login and password, you don’t have to worry that one of them will be forgotten or lost. On the website www.altel.kz there is a page where you can monitor all movements of funds from your account, top up your balance or change the tariff. Thanks to the presence of Altel 4G “Personal Account”, tariffs will always be transparent for you, and you can always change the tariff to a more optimal one.

It doesn't matter where you are. If you are connected to Altel 4G and have access to the account service, then you can always perform all the necessary actions regarding the Internet. In just a couple of minutes you can find out your account balance, as well as change your existing tariff plan. The problem associated with late payment disappears by itself. By requesting the archiving process, all payment dates, account replenishments and other actions will appear in front of you.

Perhaps this is the most convenient application for all modern people. Such a simplified system is only beneficial for every client who is sorely short of time. This is a great innovation without having to visit a service center or bank to pay your bills.

Such services only have a positive impact on the demand of the client base. Incentive bonuses attract new customers. Also, it solves many small issues that arise in almost every user.

USSD command on Altel

This method is not only simple, but also fast. Just go to the dialing menu and enter one of the following commands: *111# or *100#. Next, press the call button. The balance will be shown in a special window. After a couple of seconds, you will receive an SMS notification with unused resources under the tariff plan.

If you use bonuses to pay for calls, SMS and the Internet, then you may find one more command useful: *807#. It will allow you to find out the balance of your bonus account. The balance will also appear in a small window.