If the contract is terminated, Beeline does not return money

It is difficult to find at least one family that does not use the Internet. At the same time, although a mobile connection in many cases turns out to be more convenient, home Internet is, as a rule, faster and cheaper and in most cases, unlike mobile, is unlimited. Therefore, many mobile operators, including Beeline, in pursuit of additional profit, also offer home Internet to subscribers.

No matter how attractive the connection conditions are, for various reasons there may be a need to refuse services. For example, if the quality does not meet the user's requirements or the service is no longer needed. In order not to waste time trying, you should know how to definitely terminate the contract with Beeline the first time.

Actions required to disable Home Internet

In reality, the process of disabling the Home Internet service is not particularly difficult.
The user can disconnect at any time convenient for him. To do this, in accordance with the current disconnection rules, it is necessary to terminate the contract concluded when connecting to the “Home Internet” service. The user should draw up an application to disable the Home Internet, according to which he documents the refusal of further service on all points of the previously concluded contract, and submit this application to the operator. An application to disable the “Home Internet” service can only be submitted at Beeline offices.

If at the time of termination of the contract there were unused funds remaining on the user’s personal account, then he has the right to receive them back, for which, in addition to the application for disconnection, it is necessary to indicate the details of the personal bank account to which the operator must transfer the remaining unused money.

There is an easier way. The user can indicate a Beeline cell phone number, to which the operator will subsequently transfer the entire unused amount.

The company does not practice issuing cash balances on a Beeline subscriber's account. Possible options for returning unused funds are only a transfer to the subscriber's bank account or to the Beeline subscriber's telephone number.

If at the time of terminating the contract with Beeline Home Internet and submitting an application to disable this service, the amount of funds in the subscriber’s account was insignificant or close to zero, then the user has the right not to terminate this contract, but simply stop making monthly payments. In a similar way, the subscriber can independently and automatically suspend the provision of the “Home Internet” service by Beeline.

It must be remembered that if the statute of limitations (which is 3 years in Russia) has expired, then in accordance with the rules for the provision of Beeline services, the application for a refund of funds remaining unused on the subscriber’s personal account will not be satisfied. Therefore, if the funds remaining in the account are significant, you should immediately indicate in the application all the information and details necessary for their return.

It should be remembered that deliberate and regular omission of payments for Home Internet, or due to a combination of circumstances, the user’s failure to pay for this service within six months, may lead to automatic termination of the contract with Beeline Home Internet and disabling of this service by the provider.

The Beeline company provides users with the “Delayed payment” service. The deferred payment period is a week, which is very convenient, for example, when working remotely via the Internet or when you need to send an urgent email, but the monthly payment was not made on time and it is not possible to pay it in the coming days. If the subscriber has a debt for this service, then the application to terminate the contract with Beeline Home Internet will be considered only after it has been repaid.

Connection to Beeline

You can resume using your home Internet if you return to Russia again and choose this operator. You can contact our specialists to find out about new tariffs and provider capabilities. You can also enter the exact address of your new place of residence in Russia in a special form, and you will be shown the providers servicing your home. Choose Beeline, fill out an application and within two days the installers will connect you to the Internet.

In the article we talked about how to correctly stop using the Internet from Beeline in various situations. We described step by step how to proceed to terminate the contract or to block it if you are going on vacation or a business trip.

Algorithm for disabling Beeline mobile Internet on tablets and phones

There are several procedures for disconnecting from the network:

simultaneous disabling of the full package of services consisting of three components. To do this, you can dial the Unstructured Supplementary Service Data command to the short number *110*180#
, contact the operator at 0611, or log into your page in your Personal Account. After this, the mobile Internet will be disconnected, and the function of sending multimedia messages will become unavailable;
blocking access to the network using the settings of the mobile device. In the settings section of your tablet or phone, you need to find the “Wireless Networks” category and clear all data, including profiles and accounts. It must be remembered that the next time you turn on the device or reboot it, the operator will automatically send new settings, so this method is temporary. There is an option to replace the Beeline access point with invented data; access to the network will be terminated for a technical reason, and not blocked. The changes made must be saved;
you can use a more correct method that will allow you to connect your mobile device to the Internet at any time. It is enough to create a new access point, enter non-existent information and activate it. Using simple manipulations, we quickly turn off the Internet on Beeline. After this, the access point from Beeline with all the correct data will be saved in the device;
You can also perform the shutdown procedure using Internet functions or by disabling unlimited Internet on your tariff plan. Disabling the “All” tariff plans and the “Highway” option can be done by contacting the operator in your Personal Account or sending an Unstructured Supplementary Service Data command. To obtain a complete list of requests, you can visit the services section on the operator’s official website;
Beeline has developed a special blocking option that allows you to disable the Internet for a while. The function is available on the iPad and Android platforms.

Read: What is a DNS server, how to find out the preferred address of the provider, replace it with Google Public DNS or alternative options
For subscribers of the cellular operator Beeline, absolutely all conditions are provided for comfortable use of tariffs, services and options. This can be argued, since the operator offers all sorts of ways to manage its tariff plans and functions of disconnecting/connecting services.

One of these convenient options is “Voluntary blocking”. Surely many owners of home Internet from Beeline have not only heard about it, but also used it. After all, it gives you the opportunity to save money. How does the service work?

For example, you are going to live in the country all summer and take a break from all the technical capabilities of the 21st century (TV, tablet, Internet, etc.). Or you will be moving and you will not need to use the Internet during this time. Or, most likely, you are going on vacation. It is precisely for such cases that there is a voluntary blocking from Beeline. It allows a home Internet subscriber to disable it for a period of no more than 90 days absolutely free of charge. And then also connect the Internet back.

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How to activate the service

Once you have decided on the tariff package, you can submit an application for connection. First, you need to check the availability of the service at your address. To do this, you can use the verification system on the operator’s website, or call the support service 88007008378.

Please note that for some tariffs, connection is only available through an application on the website. These include promotional offers, and an application will be required even if you just need to change another tariff for an existing customer of the service

After checking availability, you must indicate your address, contact phone number, and connection tariff. After processing the application on the website or by phone, a specialist contacts the subscriber to clarify connection details.

At the appointed time, Beeline employees will connect and configure the equipment. You will also need to fill out a service agreement on the spot.

How to send it to the performer

The request should be sent to the counterparty in a way that will later confirm receipt of the request:

hand over personally to the representative of the counterparty, in this case, on a second, identical copy, which remains with the applicant, obtain the signature of the accepting representative as confirmation of the transfer of the application;
send by registered mail with return receipt requested;
use the electronic document management system, if it is provided for in the agreement and allows you to confirm the fact of sending and receiving requests between counterparties.

How to disable the Highway service on Beeline

For those who like to use the Internet to their full potential, Beeline has created the Highway service - a traffic package (from 1 to 30 GB) costing from 200 to 1150 rubles per month. You can connect or disconnect it absolutely free, but each one has an additional package that costs 45 rubles. To disable the service, you can use the command *115*203# or 0674717780. If you do not need this function, then you need to know how to disable Highway.

Any of the Highway services can be turned off free of charge in your Personal Account by calling the operator on 0611 or visiting any communication shop. For each type of function there is its own USSD request to disable:

Highway with 1 GB can be disabled using *115*040# or calling 067-47-17-020.
Highway with 3 GB – *115*060# or 067-47-17-030.
Highway with 7 GB – *115*070# or 067-47-17-40.
Highway with 15 GB – *115*080# and 067-47-17-50.
Highway with 30 GB – *115*090# and 067-47-17-60.

Automatic termination

The agreement may be for the use of the Internet at home, communications or the provision of a set-top box and television broadcasting. Termination of a contract is practiced unilaterally or automatically. If the user’s activity stops, then by law the contract will be terminated automatically for 181 days.

If there is a subscription fee on the tariff, it will be charged even if there is no activity. Later, the provider will issue a debt that will have to be repaid.

Initial Aspects

Beeline is a well-known provider in Russia that provides mobile communications, mobile and home Internet, and television services.

Beeline connects new clients with their numbers from the former operator, and also gives you the opportunity to choose a beautiful number for yourself.

Each of the possible services can be activated either separately or all at the same time. Beeline is in high demand among the population in Russia and has a number of positive reviews.

Constantly carries out various promotions for its subscribers and develops bonus programs. But, despite the broadband and popularity of the provider, some of its clients need to disconnect and terminate the contract.

Therefore, the question arises, how to do this? If you decide to refuse cooperation with Beeline, you must carry out the procedure for terminating the agreement.

There are several ways to do this. All these methods will not take much of your time, because to perform some of them you don’t even need to leave your home.

The Contractor, on the instructions of the customer, undertakes to provide services for the preparation and submission of financial statements, tax calculations and declarations of the customer and advise him on current issues of accounting and tax accounting, and the customer undertakes to pay for the services provided.

Upon termination of the agreement, the responsibility for preparing and submitting accounting and tax reporting passes from the contractor to the client.

What you need to know

In a situation where, during the period of termination of the agreement, there is unused money left on the user’s personal account, then he can get it back, for which, in addition to the application for disconnection, you need to register the details of your personal bank account, where the operator must send the remaining unused funds.

Significance of the agreement

Under an agreement on the provision of services, one participant undertakes, on the instructions of another, to provide a service that is consumed in the process of carrying out a certain action or carrying out a certain activity on a paid basis, unless otherwise provided by the agreement.

The parties to the agreement in a service agreement are called the customer and the contractor.

A special feature of this agreement is the intangible nature of the object of the agreement, while actions that lead to results are sold.

The main parameter should be that the result of work, unlike services, has a specific material result (a constructed building, a hemmed jacket, etc.).

An important parameter is the inexhaustibility of the service - no matter how many times it is provided, its parameters remain the same.

Read: What to do if your phone only writes emergency calls

Features of the procedure

There are many reasons why you would want to terminate your contract with your provider. Perhaps there is something you are not happy with about the service or you have simply decided to change the supplier.

Disabling your home Internet or cellular service is not impossible. You can quite simply and quickly cancel your contract for the provision of Beeline provider services.

According to the legislation of the Russian Federation and the current rules of the Beeline company, in the event of termination of the contract, the limitation period is three years.

Therefore, it would be reasonable to pre-register the requirement for the return of funds in the application for termination.

Where to put the equipment

To return Internet devices, you need to visit a Beeline branch. Before renting out equipment, the Beeline operator draws up an equipment acceptance certificate. Returns of devices are carried out in accordance with this document. Additionally, the center employee checks that there is no debt on the personal account and the technical condition of the devices. The set-top box set consists of a remote control, a switch, a power adapter, 2 network cables 2 m and 5 m, and a TV cable.

If any parts are missing, you will have to pay their cost.

To cancel the contract, the subscriber can switch to another provider. Then the agreement is canceled automatically after the number is transferred to another company. The procedure takes about 8 days. To carry out the operation you will need a passport.

Beeline debit card: conditions for receiving and replenishing, tariffs and reviews

We are writing a complaint against Beeline and how to protect our rights

Another thing is when Beeline illegally transfers information about its subscribers to third parties.

This is already a criminal act on the part of the network operator and should also be investigated.

Regarding the problem of spam both on the Internet and when using mobile communications, the user has several tools to appeal against the unlawful actions of spam distributors:

complain to the network operator about spam;
Complain about spam to hosting providers.
complain to the owners of resources where the user is subject to spam attacks;

Online complaint You can also complain about Beeline on the Internet.

When to go to court

Going to court is necessary when a controversial situation arises when one party does not fulfill its obligations and violates the rights of the other party, for example:

the contractor refuses to return the advance payment made earlier;
the contractor incurred costs, but the customer refuses to reimburse them.

To make your complaint to the court more convincing and help solve the problem, study court decisions on similar cases. The database of judicial practice in ConsultantPlus will help you find them (get free access to it by clicking on the link below). The database contains decisions of all Russian courts, and the search is as simple as in Yandex. Be sure to refer in the text of the appeal to those cases that the court decided “in your” favor.

to read.

Application for Termination of Beeline Agreement Sample

In this case, there is no need to go to court - this is stated in paragraph 1 of Article 782, Part 2 of the Civil Code of the Russian Federation dated January 26, 1996 No. 14-FZ.

A citizen who is a consumer of services and uses them for personal needs (not related to commercial activities) has the opportunity to refer in his application for termination of the contract to Article 32 of the Law of the Russian Federation “On the Protection of Consumer Rights of February 7, 1992 No. 2300-1.

It should be noted that sometimes the contractor requires to show papers indicating a valid reason for severing the contractual relationship.

Such a requirement is unlawful, since the customer can refuse the contract even without giving reasons.

But if termination occurs due to the fault of the contractor, the customer should attach written evidence of this to the application (checks for payment for services performed poorly or not performed at all, etc.)

Application for termination of the Internet Beeline contract download

statement. Disabling the Beeline Home Internet service.

You will also learn about termination of the contract. How to Terminate an Agreement with Beeline Internet - kolodochka. Despite the undeniable convenience of home Internet provided by Beeline.

How to Terminate a Contract with Beeline on the Internet Termination of the contract.

Application for termination of Beeline contract sample

Sample application for termination of a service agreement. Application for divorce to court without children sample.

Application for termination of the contract to whom position, F. oe law We protect the rights of consumers.

They sent me an application form for termination of the contract, I e. The scheme is as follows if a Beeline subscriber does not top up his phone account within three months.

What changes are expected to the law on compulsory motor insurance in 2021 are described in the article application for termination of compulsory motor insurance.

How to write a complaint to Beeline?

In this case, the claim must be made in writing. You can send a request to a telecom operator in several available ways.

Dear visitors! The site offers standard solutions to problems, but each case is individual and has its own nuances.

If you want to know

The easiest way is to call a call center employee at 0611 or 8-800-700-0611 and tell him the problem that has arisen. Depending on the type of complaint, the customer may need a different phone number, which can be found on the official website.

Another way to submit a claim remotely is to communicate with a Beeline representative in an online chat on the company’s website. All you need to do is log in to the system, select a topic, indicate your phone or internet number, and name to enter the chat.

The operator will provide you with detailed advice on any issue of interest and help you solve the problem.

Tip 1: How to terminate a contract with Beeline

2 If you do not have time to go to the company’s office, then it is possible to fill out a special form and send it electronically. After this, you will receive a notification that the contract has been terminated unilaterally.

Internet Beeline agreement Tip 2: How to terminate a management agreement One of the ways to manage an apartment building is to transfer these rights to a management company.

Appeal against a court decision in a civil case, sample 2021.

Application for termination of the contract for the provision of call forwarding services. Subscriber is an individual who has entered into an agreement with the Company or with another telecom operator, payment for services

The statement of claim for termination of the contract for the provision of services must be filed with. Beeline or filling out an online application for termination, this is stated in the telecom operator agreement itself

Application for switching from prepaid to postpaid payment system, 245 KB. Summer homework for 1st grade.

For what reasons does this most often happen?

Service agreements can be drawn up in relation to any services provided to both individuals and legal entities. It can be:

financial;
consulting;
household;
informational;
educational services, etc.

It should be noted that all contracts, regardless of their content, are a kind of preliminary agreement of intent, the execution of which must be confirmed by the presence of certain papers.

IMPORTANT! In the period before the actual implementation of the contract, each of the parties has the full right to refuse it.

The rupture of contractual relations can be explained by a variety of reasons. The most common:

failure of one of the parties to fulfill its obligations;
violation of deadlines for fulfilling the terms of the contract;
delays in payments, etc.

The contract can be terminated even simply because there is no longer a need to provide the service for which it was drawn up (provided, of course, that this service was not provided at the time the application was written).

If the service provider, by the time the application to terminate the contract is received, has incurred any expenses under it, they must be fully compensated by the customer (but only if the service provider provides the necessary supporting documents - checks, receipts, etc.).

How to save money if you are planning to go on vacation

Also, a situation often arises when the apartment is empty (for example, when going on vacation), and the money for the Internet still continues to go away. To save funds, there is a voluntary blocking of the account. The service itself is completely free, so using it is definitely beneficial.

When using the services of one provider or another, we are often dissatisfied with their quality. As a result, we begin to look for another service provider, trying to break the contract with the current company. Termination of the contract is the correct way to refuse the services provided. And in this review we will tell you how to disconnect your home Internet from Beeline if for some reason it has become unnecessary. At the same time, we will look at the voluntary blocking process and the relocation procedure.

Read: How to disable hidden iota number

If you are not satisfied with the quality of the services provided, do not rush to turn off your home Internet. It is quite possible that all problems can be solved without this. Here are some tips for you:

If your home Internet is slow, you should check your computer for virus infections and simply clean it of accumulated garbage;
If there are constant interruptions, try changing the router - sometimes the problem lies there. Also check the integrity of the connecting cables;
If the problems continue, we recommend that you give technical support a hard time and call a specialist to make sure that there are any problems in the connection.

It is not difficult to change the provider, but it is not very clear whether another service provider will be able to provide normal connection quality.

If you cannot establish a normal connection without daily interruptions, you can complain about your provider to higher authorities. If you don’t want to fight a protracted war, a statement written at the operator’s office will help you disconnect your home Internet from Beeline - call the contact number 8-800-700-8378 and find out which office accepts such applications

Please note that you will need to return the rental equipment

Let's see how to disconnect your home Internet from Beeline when you go on a trip or a work trip.
In this case, the easiest way is to use . It will allow you to temporarily suspend Internet access without charging a subscription fee
- this is an excellent alternative to traditional blocking. Upon returning from your trip, you will be able to continue using your home Internet from Beeline.

You can temporarily disable your home Internet on Beeline in the following ways:

Through the “Personal Account” - log in with your username and password, go to the menu “Internet - Service Management - Temporary Internet blocking” and set the blocking;
Through the nearest service office - you will have to walk there and write a corresponding application. Don't forget to take your passport with you;
Contact phone number 8-800-700-99-66.

Please note that the maximum ban period is 90 days. If in your current apartment you used home Internet from Beeline, but it’s time to move to a new apartment, check if this provider is present at your new address

To do this, call 8-800-700-8000 and ask the operator a question. If the house turns out to be connected, simply fill out a request to move - you will need to coordinate the arrival of Beeline specialists who will install home Internet in your new home

If in your current apartment you used home Internet from Beeline, but it’s time to move to a new apartment,
check if this provider is present at your new address
. To do this, call 8-800-700-8000 and the operator. If the house turns out to be connected, simply fill out a request to move - you will need to coordinate the arrival of Beeline specialists, who will install home Internet in your new home.

If it turns out that the provider is not yet working at the new address, you can disable your home Internet on Beeline using any of the methods described above.

Features of the procedure

Like any other procedure, there are features that must be observed:

the issue of termination of the contract can only be decided by the owner of the contract;
During your visit, in addition to the completed form, you will need a document confirming your identity;
the ability to carry out the procedure in any convenient way.

Many people are still interested in how to refuse Beeline television? Television is a service provided by Beeline not so long ago. To make it work, installers bring additional equipment - an attachment. It is provided to the subscriber as part of equipment rental. As long as he uses the service, the subscription fee is 1 rub. But problems may arise during deactivation.

We invite you to familiarize yourself with the conclusion of a lease agreement for municipal property without bidding

How to terminate a contract with Beeline

Start terminating the contract with Beeline by paying off the debt to the company.

Contact the operator's office. The address of the region's offices is indicated in the brochure that comes with the SIM card. Managers will help you sort out the paperwork. The procedure will take a few minutes. If there is unused money left on the client account, indicate in the application the details of the personal account or the telephone number where to transfer it. In the absence of this clause, Beeline has the right not to return funds.

Termination of the contract through your personal account

Log in to your Personal Account, and then fill out the application form for termination of the service agreement. Within 24 hours, Beeline will review the application and cancel the contract. The company invites communication users to use the “Voluntary blocking” function. Once the option is activated, the provision of services ceases for 90 days. During this time, the subscriber will make the final decision.

Automatic termination of the contract

If the user does not use the number for more than 6 months: does not make outgoing calls, does not send SMS messages, does not top up the balance with the minimum amounts, the company removes the number from service.

Cancellation of a home internet contract

To disable your home Internet, contact your provider's office and write a statement. If there is money left in your personal account, it can be transferred to a bank account or phone number. Please provide the required information in your application.

The second way is to stop using your home Internet and not pay a subscription fee. After six months, the contract is automatically terminated.

Requires special attention. Pay your debt and then submit your application.

Home » Services » Termination of contract with Beeline

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Refund

Have you decided to terminate the contract with the operator, but still have money left in your account? Don't worry - you can return them. To do this, when filling out the application, you must indicate where the funds need to be transferred - to a bank card/current account. And enter your details in the field below.

Beeline does not return money after termination of the contract if this field of the application is left blank.

If you want to transfer the SIM card to another person, then follow the link for instructions.

Conclusion. Now you know how to terminate the contract with Beeline - in the case of the Internet, you need to visit the official representative office. But communication services can be disabled online.

Automatic termination

If there is a subscription fee on the tariff, it will be charged even if there is no activity. Later, the provider will issue a debt that will have to be repaid.