how to change the region of a cellular operator while maintaining the number

MTS's home region is the territory in which a service agreement was concluded with the cellular provider. Within this area, the consumer receives preferential tariff conditions for voice communication, SMS correspondence and mobile Internet. When traveling outside its borders, the subscriber will automatically be subject to national roaming conditions. In this case, without installed optimizing options, the use of communication services becomes expensive. In this article we will show you how to save money when traveling around Russia.

How to change the home region of a Megafon, Beeline, MTS, Tele2 SIM card?

On-network roaming has become a part of history, and subscribers can now use their tariff at home, regardless of what city they are in. What awaits subscribers is the abolition of national roaming, which operates in those regions of the country where the operator does not have its own network.

However, although roaming in operator networks has been cancelled, subscribers still have questions about the tariffs for communication services. One of the obvious reasons why operators are interested in the existence of roaming within the country is the difference in tariffs between different regions. In some areas prices are significantly lower than others. In the complete absence of roaming, they will need to equalize tariffs in all areas, or face the problem of mass use of cheaper tariffs by subscribers not in their region.

However, for users, changing the region is not so much an opportunity to save on communications, but rather the convenience of using a familiar phone number that is familiar to many. If a person moves to live in another region for a long time, then he is faced with the question of using a new number instead of the old one.

Today we will tell you how you can change the region of your cell phone number with minimal losses from the Big Four operators.

SIM card discrimination

The subscriber can only partially solve the problem on his own. The operator's courier service will deliver the SIM card from your region's mobile phone store to your current one. However, users are faced with the fact that the boundaries between regions have so far been erased only in our dreams. They exist and keep people in their home region - you won’t pay more for minutes and gigabytes, but it’s better to change the SIM card, otherwise you will feel inconvenienced.

In others there will be difficulties.

You will only be able to change your SIM card in the region where you ordered it. In others there will be difficulties. Because of this, subscribers still have problems that roaming caused them. Life understood the situation. (read more…)

The inability to change a SIM card at a location other than the place of registration is a problem for mobile operators. The telecom industry is striving to completely erase boundaries.

The ideal option is a virtual eSIM. With it, in principle, a trip to the operator’s physical office to activate the SIM card is not required; you can connect to the operator in any convenient place, just have a Wi-Fi connection.

The MTS press service told Life that it is required by law to link SIM cards to a specific region.

This is similar to the well-known problem of Sberbank - “where you opened the account, go there.” The bank has partially eliminated the inconvenience in 2021 - the card can be reissued and received at any branch. In both cases, the problem is solved with the help of “crutches”.

2019 On the procedure for the provision of telephone communication services, together with the Rules for the provision of telephone communication services, paragraph 115, subparagraph a, the subscriber has the right to retain the subscriber number within the territory of a constituent entity of the Russian Federation in the event of transferring the subscriber number.

In addition, as Life learned, MTS is considering an alternative way to solve the problem. Which one exactly will become known later. Perhaps many were not aware, like me, but at the moment it is possible to change the operator remotely while in another region.

Is it possible to change the region of a cell number?

Today, none of the cellular operators offers to change the region and keep the number. You can change the operator, but not its geographic location. This is due to technical capabilities and the linking of operators’ numbering capacities to individual regions.

Reply from those. support: “Unfortunately, it is impossible to change the home region of the connection SIM card. Changing the operator while maintaining the number is valid only within the region in which the number was purchased.”

Today, the issue of how you can switch to service to another cellular operator has been resolved by law. However, the transfer rules clearly state that transferring to another network for service is only available within one region.

This is due not only to the lack of relevant legislative rules, but also to the technical capabilities of the operators themselves, industry experts note. So, now only one of the Big Four operators has equipment that allows you to transfer numbers of other operators to your network, regardless of the regional reference of the number. However, even in this case, the operator itself has significant differences in its tariffs for different regions, and is unlikely to be interested in such an opportunity.

This state of affairs will not allow us to implement the opportunity to change the region while maintaining the number in the near future. Changing the region even within the network of one operator will become possible only after a significant change in the market conditions themselves. Operators must be prepared to be able to change their home region while maintaining the number on the SIM card, not only technically, but also to more or less equalize the tariff parameters for all regions. And this no longer depends only on communication providers, and lies in the economic plane.

Step-by-step instructions: how to switch to another operator with your number

You have decided to change your mobile operator, but you don’t want to give up your good old number, which dozens of friends know, under any circumstances. There is a solution: when you change operator, you can save the number. A service with the mysterious name MNP will come to the rescue. We will talk about it in more detail below.

What is MNP?

It so happened historically that the service, with which you can change your mobile operator and at the same time keep your phone number, is denoted by a foreign abbreviation - MNP. It stands for Mobile Number Portability, which is translated from English as “mobile number portability.” It is not necessary to memorize so many words: in any communication salon it is enough to simply say that you want to switch to MTS with your number.

Do I need to meet any conditions to port my mobile number to another operator?

Yes need.

  • Everything will go smoothly only if the number is registered to you. Make sure in advance that your personal data in the transfer application - full name and passport number/series - matches your data from the previous operator.
  • The number should not have any debts to the previous telecom operator.
  • More than 60 days must have passed since the last transfer.
  • The number can only be ported within one region.
  • The number does not have to be a local number. Only federal numbers can be transferred.

What will be required of me?

It's simple: come to any MTS communication store with your passport. You will immediately be given an MTS SIM card with a temporary number, to which, simultaneously with the current one, you will receive an SMS with information about the stages of the transfer and the expected completion date of this process.

What will my tariff be?

You can immediately choose any convenient MTS tariff or take time to “think” and start using MTS communications with a special “Tariffishche” tariff plan with unlimited Internet. It is recommended to top up the balance with 200 rubles, intended to write off 100 rubles for the number transfer service. Write-off occurs upon transfer, and the remaining 100 rubles go to pay for communication services. Payment for the Tariffishche tariff (if you have chosen it) for the first month is made on the 15th day from the moment of connection and with a 30% discount. From the second month, the monthly fee is written off every month, on the date when you started using MTS. At the same time, the 30% discount remains valid for 6 months.

How long is the in-office procedure?

It takes on average 5 minutes.

I don't have time to go to a phone shop. There are other options?

Eat. You can leave a request for the transition on the MTS website, after which an operator employee will contact you to coordinate the date/time of arrival of the courier, who will deliver the necessary package of documents and a new SIM card with a temporary number.

How long will the transition take?

You can set your own “time H”. But it will not come earlier than eight days from the moment you sign the contract with your new operator.

What then?

You can still use the connection of the “old” operator for some time or immediately insert a temporary MTS SIM card into your smartphone - SMS informing about the transition process will be sent to both numbers. This is how you will find out when the temporary SIM card will become available at your usual old number. If you used a SIM card from a previous operator, then during the transition period the connection on it will be lost. This means it’s time to insert an MTS SIM card into your smartphone. There is a possibility that for some time, maximum 30 minutes, you will find yourself completely without communication, but, as practice shows, most likely everything will pass so quickly that you won’t even notice it.

If something doesn't work, who should you ask questions to - the old operator or the new one?

Ask all questions to the new operator: he will take care of you.

I still have money in my personal account with the “old” operator. Can I take them with me along with my number?

No. You can return the remaining money on your balance by writing a special application at the office of the previous operator.

How many times can you change operator?

Until you get tired of it, but not more often than once every 60 days.

What other surprises could there be?

Porting a number is not just about you and both operators involved. In particular, bank cards and social media accounts are linked to the mobile number. Since information about transfers in different systems is not updated simultaneously, we recommend that during the first two hours after the transfer you do not top up your phone balance through terminals or in a mobile bank, so that the money does not go to the previous operator. For greater reliability, inform your bank about the change of operator - it will not be superfluous.

How can I not “fly over” when calling family and friends from another region, with whom I can talk for a long time, since we are connected to the same operator? What if they moved on to someone else?

You can find out which operator services the number on a special website. If there is no Internet access at this moment, you can send a USSD request from your phone *916*<ten-digit subscriber number>

# and immediately find out whether your friend is served by MTS. The cost of the service is 2.72 rubles.

For any questions related to number porting, do not hesitate to call the special MTS hotline 8 800 250 8 250

or
8 800 250 0890
- it's absolutely free.

Preparation: money, area

Any cellular user can change the operator to which the phone number is assigned. This service is called Mobile Number Portability or MNP

. But before that you need to take a few simple steps. Well, and of course, know which operator and which tariff you will switch to.

First, get rid of your checking account debt. If there is a minus on your balance, pay it off. It is also important that the SIM card is not blocked

.
It is worth knowing that you can transfer your number to another operator only within your region
. This operation cannot be done from area to area or from edge to edge. Let's thank the numbering plan in Russia for this.

We are looking for the owner and writing a statement

Probably the most difficult task in porting a number is matching passport data

. The fact is that in the application for migration to another operator you are required to indicate your personal data. It is required that the information from the passport be identical to what is specified in the contract for specifying services.

Those. if your SIM card was purchased in a transition or some other illegal place, then you can forget about porting the number. If this is a familiar person, then you need him to come to the post office with a passport

. There the contract should be rewritten for you. And only after this you can begin the number porting procedure.

After which we write an application, indicating the current passport data. This can be done either in the sales office or through the website or application. This is individual for each operator. Of the nuances: more than 60 days must pass since the last number porting

.

Number portability deadlines

Why does the transition take at least 8 days?

Porting a number is a technologically complex procedure; several operators are involved in it: the operator from which the number is being transferred, the new operator - Tele2, as well as the operator of the Central Database of Portable Numbers. Therefore, the law defines the minimum period required to carry out technical measures to port a number - at least 8 days from the date of concluding an agreement with the new operator.

Consequences: refusal and bonuses

Refusing to port a number is also quite easy. You just need to write a new application, sign it and send it to the operator

. But you shouldn’t rush to refuse, even if the conditions of the new operator turned out to be worse than expected. After submitting your porting application, your current carrier could do a good job of stepping up.

For example, he may offer you better fare conditions

so that you don't go anywhere. It turns out to be a very convenient anti-crisis measure: the same opportunities, but for less money.

How to cancel porting a number to another operator?

In general, the procedure is the same for all providers. Number transfer is carried out on a voluntary basis, on an application basis. This means that the subscriber can cancel his decision. However, you must cancel the operation no later than two days before the transfer.


Number transfer

For example, if the date is set for the 15th, you can cancel the number porting no later than the 13th.

The cancellation procedure is the same for all operators. There are two ways to do this:

  • Write a statement of refusal to the provider’s sales office;
  • Contact the technical support service via a toll-free number and report your decision.

In addition, you can write a letter of refusal by email, but such requests take longer to consider, so there is a risk of not meeting the allotted deadlines.

Instead of concluding, we note that numbers can be transferred an unlimited number of times. However, more than 60 days must have passed since the last transfer, otherwise the contact transfer will be denied.

Cancel transfer

If you applied for a transfer and then changed your mind, you can write an application to cancel the transfer. Moreover, you can do this from both the donor operator and the recipient operator. The main thing to remember is that you can cancel the transfer no later than three days before the transfer date.

Options for changing the region of a cell number

Since it is impossible to change the region using your phone number, you can try to find other options that allow you to comfortably, and most importantly, profitably use it in another region. After all, the cost of calls is not the only problem faced by those who need to change the region of their cell phone.

Maintaining the previous number when using communications in another region means, first of all, preserving contacts. However, for those who will call a number in another region, the issue of price is also relevant. When changing the region, the cost of calls also changes, unless the terms of the tariff used provide a single price for calls within Russia. Therefore, the issue of informing the subscriber about making a call, not to a home network number, but to a long-distance one, remains important. The same goes for new contacts.

However, even if the tariffs did not differ by region, as, for example, with Yota, it would still not be possible to change the region without changing its code. Therefore, one of the options for the most comfortable move to another city may be to change your number.

You can contact your operator with a request to find you a similar number, but in a different code, but this option has certain disadvantages. The operator may simply not have a similar number in the desired region, and if it does, its price may be high.

A better option is to purchase a new number through dealers. And here it is important not to make a mistake in choosing a company. You should choose the one that cooperates not only with your operator, but with the maximum number of them.

So, if you need to change the region to MTS, you can buy a SIM card and Yota. Changing an operator today is not a problem, and it can be done quite quickly. The main thing is to find a number that will completely match yours, with the exception of the area code.

Also, don’t despair if you don’t find the number you need right away. You can use the service of selecting a number to order. By simply submitting an application, you can get the desired phone number, but this process may take some time.

The simplest option for changing a number is to simply replace it with another one that does not match the numbers used. In this case, all that remains is to notify your contacts about the new phone number, however, as in the case of changing only the code.

If you are not considering the option of changing your number, then the only option is to use a tariff plan that will allow you to use communications in any region without additional costs. When choosing such a tariff, it is necessary with a package of minutes for calls to any Russian numbers, or when activating additional options that extend the effect of packages to numbers throughout Russia.

“Super MTS 2021” tariff: detailed description, pros and cons, how to connect

My wife has a push-button telephone with the Super MTS tariff, where they are sending a notification about a tariff change for the second time. 8 rubles/day is noticeable. I went to the Personal account, where I turned off the “Everything is Stolen” option.

And here is a new SMS: From April 22, 2021, for existing and new subscribers of the Super MTS tariff, the cost of calls to MTS numbers in the region of residence will be 1.25 rubles per minute, and calls to MTS to other regions of Russia will be 3.50 rubles. /min. At the same time, with the “All Super” option connected, you will still be able to make unlimited calls to MTS numbers in the region where you are located. The daily fee for the option will be 8 rubles. Other tariff parameters do not change. Today, February 18, two energetic promoters are briskly handing out envelopes with this tariff at the railway station. Lobnya. There are stickers on the envelope: “Activate until September 30, 2019”, “For connection in Moscow and the Moscow region. “To activate, top up by 100 rubles.” I have Super MTS, I’m a pensioner, I make very few calls, and now it looks like I’ll be deprived of that too. I read the comments and didn’t understand anything, everything is according to the principle - they say a lot and nothing concrete.

They would say directly how much the payment will be increased. It would be fair. My friend has already fled from MTS, it’s probably time to think about it too.

All the best to you.

How not to lose contacts by changing region

In order not to miss a single call when changing your phone number, you can use the service of the cellular operator of your new number. Every major cell phone company has such services, and they are provided free of charge.

When you call your old phone number, you will hear a voice message informing you that you have changed your phone number. Additionally, you will receive messages about all calls to your previous phone number. To do this, using the service, a special forwarding format is established.

When using such services, it is important to remember that the old phone number must remain active, with the ability to receive incoming calls. This will allow you to know about all calls to the phone number. If the caller for some reason does not call back to the new number, then you will know about his call and will be able to call him back.

Options when traveling abroad

Just like for trips within the country, for customers traveling abroad, preferential service packages and tariffs are provided that help save money on roaming.

To use the services, the subscriber must check before leaving whether roaming is activated; if it is disabled, you should contact the operator and activate the service.

Zabugorishche

As part of the connected package, the user has access to free incoming calls when traveling abroad for a total duration of no more than 100 minutes per day, outgoing calls and the Internet within the package valid for the subscriber’s tariff plan. Applies to trips to popular countries.

In other countries, incoming calls will cost the client, starting from 10 minutes, 25 rubles. each subsequent one. Outgoing calls are charged at the roaming rate for the 1st and 6th minutes with all subsequent minutes, intermediate calls cost 25 rubles. Internet within the provided quota is free; volumes can be viewed on the company’s website or checked with the hotline employees.

You can find out whether the option is available for a specific tariff plan before your trip from the provider’s staff.

To use the service, you can switch to the special tariff “Smart Zabugorishte” command *111*1025# call, but if changing the plan is not suitable, then using a request from your mobile phone *111*771*1# call you can activate the “Zabugorishche” service.

The cost of use in popular countries is 290 rubles/day, in others 390. You can disable it using the combination *111*771#, but this action is not necessary; upon returning to Russia, the functionality will be disabled automatically.

Zero without limits

Allows subscribers to use discounts and preferential conditions for receiving incoming and outgoing calls abroad. General information:

  • Monthly fee per day 95 rubles;
  • Inboxes from 1 to 10 minutes are free, then 25;
  • Outgoing to all phones in the Russian Federation from 2 to 5 minutes - 25, others according to roaming tariffs;
  • Connect regardless of location *111*4444# call, in Russia *444#;
  • When returning to the country, the service must be disabled manually through your personal account or using the command *111*4444#; if this is not done, the daily commission will continue to be debited.

The cost is indicated in rubles including VAT.

Free travel

To travel to popular countries, the provider's clients can connect. The service includes 60 free minutes per day for incoming and outgoing calls; in addition to the package, each subsequent one is paid at a rate of 10 rubles.

The subscription fee for using the offer per day will be 190 rubles.

Service management:

  • Connect/disconnect *111*943# and select the appropriate item;
  • Check remaining packets *100*1#
  • Using SMS to 111, activate text 943, deactivate 9430;
  • All functionality is available in your personal account.

After the trip, you need to disable the service yourself so that the subscription fee will no longer be charged.

Cheap calls

Without connecting to special tariffs and services, you can call numbers of Russian operators and landline phones, as well as within the country of residence at a discount.

Being in any country of the CIS, Europe, as well as in Abkhazia, Georgia, the Emirates, Cuba, China, Israel, South Korea, Egypt, Tunisia and Thailand, when dialing a subscriber with the additional code *137* to the called phone, the call will be charged at 19.9 ruble per minute of conversation. In areas covered by Thuraya satellites, the cost is 79 rubles. Other countries are charged according to standard roaming conditions.

Is it possible to change the region of the SIM card?

Regardless of the services of which operator a person uses (MTS, Beeline, MegaFon, Tele2), it may be necessary to change the home region of your phone number to another, but keep your previous phone number on the SIM card. Today we’ll try to figure it out, and change your home one to another one - at MegaFon, MTS, Beeline, Tele2, and any other operator.

Why change region

Cell phones are an integral part of the modern world, and using a familiar phone number allows you to always be in contact with family, friends, and colleagues. Both an MTS or MegaFon subscriber, and a Beeline or Tele2 subscriber may need to transfer a phone number on a SIM card to another region, and everyone has their own reasons why they need to transfer a SIM card to another home city of connection. Let's talk about the main reasons why you may need to change the region without changing the SIM card and number.

For example, a subscriber may need to change the home region of an MTS SIM card if he moves to a new city of residence or for work in another region for a long time, and in such a situation the question arises: is it possible to transfer the number to another region.

For the subscriber in such a situation, the benefit is obvious. Depending on the tariff package used, the user incurs additional payments for using a number outside his city.

So, despite the fact that in another city a person will often call local numbers, he still needs to maintain contact with family and friends. Such calls, if you leave a number in another binding region, will be like long-distance calls.

Do not forget about the difference in the cost of tariffs for any operator. Depending on the city, different prices are available, but similar in content.

The second option is the need to change the region on the SIM card number of MTS, MegaFon, or another operator, which may arise when you frequently call to another region outside your home from your phone number. So, if a MTS or Beeline subscriber has most of his calls going to another city, then there is a need to move his number to another region.

Do you need it

Usually the number is transferred in search of favorable rates. You have 10 days to cancel the procedure. During this time, the old operator calls you and offers a secret tariff that is not on the website, or gives a 20-30% discount on the existing one.

The process itself is currently quite streamlined and automated. You just need to fill out an application on the website of the operator you want to move to. MTS itself sends a courier to you, I don’t know about others. Let me know in the comments about your experience. Who did they go to, why, did everything go smoothly?

Source

Is it possible to port a number to another region?

If you are wondering whether it is possible to keep your phone number and leave the old SIM card, but at the same time change the region if you move, or simply change the home region on your MegaFon or MTS SIM card, then the answer is - this is impossible.

Transferring your phone number to another region, as well as simply changing the city of connection while saving the number on the SIM card, is not available with MTS, MegaFon, Yota, Beeline, or with other communication providers, and you can only change the number.

Changing the region is not available even in a situation where you decide to change the operator from maintaining a number from MTS to MegaFon, or another, without changing your number. When switching between operators, you can save the number only within your connection region.

conclusions

It is not possible to change the connection area of ​​the number and SIM card, and this does not depend on the operator used - Beeline, MTS, or MegaFon. You can even switch between operators with your own number only within one region.

Therefore, if you are thinking about transferring a phone number to another region, then this can only be done when connecting a new number. But you can keep your phone number when moving to another region, and leave the number active both for receiving calls and outgoing calls and the Internet.

An alternative to using two numbers is a free service, which you can use from any operator. It will allow you to know about calls to the previous number, and inform callers about the new number.

Source

What to do if changing the region of the number is impossible?

Since changing the region without changing the number is impossible, subscribers of MTS, Yota, MegaFon, Tele2, and Beeline have a question: what to do if you cannot change your home region on a SIM card when moving?

You cannot transfer your phone number to another region, but you can use it in another city—you can keep your usual number when moving with any operator.

Important! Depending on the tariff used, as well as the home region and the new region of use of the number, an additional payment for the tariff package may apply to Tele2 and Yota subscribers.

Since it is impossible to transfer a SIM card and the number on it from one region to another, but it is important to keep your MTS or Beeline number, as well as another operator, then in order to save money, it is worth changing the tariff you are using. To profitably use communications, choose tariffs in which package minutes are used not only for local, but also long-distance numbers. The Internet in your operator’s network in any region is always available without additional charges.

However, it is worth considering that if you leave your phone number when changing your region of residence, you will have a situation where it will be more expensive for subscribers from the new city to call you, because for them your SIM card number without changing the region will be intercity. In this case, when changing your region, you can keep using your phone number and additionally use a new one.

Please note that on the new number you can choose a favorable tariff, allowing you to make calls at the best price both to your old home region and to the numbers of the new one.

In order not to pay for two numbers at once in such a situation, it is recommended to transfer your old number to a tariff without mandatory payment, and use it only to receive incoming calls, since it is impossible to change the region to a Beeline, MegaFon, or other operator SIM card. And for outgoing calls, use the new number for your region of residence.

But if you don’t want to use two numbers at the same time, you can use a special service from the operator on the new phone number. It allows you to receive notifications on your new SIM card if calls are received to your old number (of any region). You will be able to call back from your number, as well as activate an alert for callers, and they will receive an SMS with your new number automatically.

Switching to a mobile operator while in another region

Perhaps many were not aware, like me, but at the moment it is possible to change the operator remotely while in another region.

I am no longer satisfied with Megafon: the tariff fee has increased, 10 GB of Internet is no longer enough, despite unlimited music and instant messengers. I looked at their other tariffs and didn’t like anything. On the plus side, I started receiving a lot of advertising via SMS and push notifications.

It was decided to change the operator, but there was a small problem: I applied for a SIM card 12 years ago in the Volga region. At the moment I live in Moscow, and I have neither the desire nor the opportunity to travel to the Volga region to change operators.

I decided to keep the number because over 12 years I have acquired a large number of contacts and connections to various services. Since the phone has 2 SIM cards, I decided to buy a second card in Moscow.

For myself, I chose Iota; I needed unlimited Internet and about 100 minutes per month.

Having already purchased the card, I asked the seller if it was possible to save the number while in another region, and received an affirmative answer. I was surprised, but they told me that the number would remain tied to the Volga region, but would be activated on the SIM card I had just purchased. There is only one condition: sign the transfer application and do not activate the purchased SIM card within eight calendar days from submitting the application.

Interestingly, Megafon only sent an SMS with regret about switching to another operator and never called. Okay, I didn’t plan to stay with him.

Actually, this morning I already inserted a new Yota card into the phone, and everything worked. The number is old, the connection to the Volga region remains, but sometimes it is more profitable due to the difference in price across regions, and now you don’t need to pay extra when you are in another region.

As far as I know, the transition can now be made with any operator, but not in all branches.

No duplicates found

This only works if the point where you are submitting the application for non-MNP transfer has SIM cards for your region available.

All SIM cards are linked to a regional switch, so you cannot transfer a number from a Moscow SIM card to a Kazan SIM card. And vice versa.

The same goes for numbers: a number from the capacity of Kazan or Rostov cannot be transferred to the capacity of Moscow or another city.

Yes, that's right. Actually, I wrote that it is not possible to switch in all branches.

And it is also known that Yota does not have its own towers. By the way, on 4pda I saw a list of communication shops where MNP can be done.

15 GB, and when you distribute it, you also pay extra. She simply connected me to an open tariff.

But since I was already on a trip, and it was not possible to take another SIM card for the Internet, I had to call (by the way, I read somewhere here about a life hack that it is impossible to get through with your SIM card, but they quickly accept calls from other operators) , a consultant said: “Oh, sorry,” created an application in some department of theirs, and said that they would contact me within three days and connect everything, 4 days passed, no one called. In general, I have often heard that operators tend to deceive, but this is the first time I have encountered such open and blatant deception.

All the best and foresight.

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