How to change operator from MTS to Megafon while maintaining the number


Each subscriber of any cellular communication who is not satisfied with the quality of service and current tariffs has the right to switch to more acceptable conditions to another provider, while maintaining his phone number. The transition service is provided in accordance with the requirements of the Law “On Communications”, and takes a minimum of time. In any case, the transition procedure is accompanied by a certain series of nuances that must be overcome. If you have no experience in using MNP, and you are interested in how to switch from MTS to Megafon with a number, we bring to your attention an overview of the transfer methods, the main conditions and features of the procedure.

Ways to switch from MTS to Megafon without changing your number

“Mobile Number Portability” (MNP) is a free service that allows you to become a Megafon cellular subscriber without changing your current number. The need for this service may arise when friends, relatives or colleagues have chosen the Megafon provider because of bonuses, favorable tariffs, fast mobile Internet or convenient roaming. The company cares about the comfort of its customers, therefore it provides them with the opportunity to independently choose the date and time of connection. This data must be recorded in official documents. Until the new Megafon card is activated, you will have access to your old MTC card.

If, at the appointed time, the provider does not fulfill its obligations to provide MNP due to its own fault, then it will reimburse the client for the difference in payment for communication services of the previous operator. You can order service connection without leaving your home, using the Internet or visiting the operator’s office.

Three steps to switch to MegaFon while saving your number

3 main steps to port a number:

  1. Go to a communication shop in your city to fill out an application, be sure to have your passport with you. You can order delivery of a package of documents from the MegaFon website.
  2. Write an application to transfer to MegaFon while keeping your number, the procedure is free.
  3. Select a tariff plan that will suit the subscriber’s requirements.

After 8 days, provided that the documents are filled out correctly, you can use the operator’s services in full, while maintaining your old number.

For additional information, it is recommended to use the MegaFon website or go to a communication salon in person.

In the office

If you want to activate the “Mobile Number Portability” service in the Megafon office, then you will need to perform the following algorithm of actions:

  1. Go to the official MegaFon website at https://megafon.ru/mnp/, then enter your personal data in a special form.
  2. After clicking the “Start transfer” button, wait for a call from the operator. He will help you choose the nearest Megafon branch, the date and time for receiving a SIM card, as well as the most suitable package of services and additional functions for you.
  3. After visiting the company’s office, you will need to fill out the appropriate application with all the necessary data, and also sign an agreement at the sales department. You must have a passport or other identification document with you.
  4. A company employee will issue you a new card, which will begin to function from the date specified.
  5. On the eve of service activation, an SMS message will be sent to your current number. The notification arrives on the 11th day after visiting the branch.

Possibility of changing operator


Several years ago, a service was introduced to change the operator while maintaining the number. Today, cell phone owners can switch to Megafon and other providers, leaving behind their digital phone code. This bill allows:

  • do without notifying friends and relatives about the number change;
  • do not lose contact with partners, colleagues, clients;
  • get a profitable package of services from another operator.

Changing providers is subject to a fee. The cost of the service is 100 rubles. The procedure requires the following conditions to be met:

  1. The number can be transferred by the subscriber for whom a service agreement has been drawn up with MTS. If the SIM card is registered to another person, you must come to the office with him. If this is not possible, you will need to provide a power of attorney signed by an authorized person.
  2. The subscriber's passport data must be identical to the details specified in the agreement with MTS. If your last name has changed, you must contact the branch of the previous telecom operator to update the information in the database.
  3. If the identification module is blocked due to debt or long-term non-use, you must first activate the SIM card in MTS. Otherwise, the transition will not be possible.
  4. You can switch from MTS to Megafon without changing your number only within the same city.
  5. If the subscriber recently switched to MTS, then at least three months must pass after this operation.
  6. You can become a Megafon client while maintaining the digital code only in the case of federal numbers.
  7. Money from the MTS account is not transferred to Megafon's balance. You can return the amount through the official website of the provider or at MTS sales offices.

The transition process with saving numbers occurs in several stages:

  • filling out an application with Megafon;
  • choosing a tariff package and other options;
  • signing a contract;
  • getting a new SIM card.

According to Megafon company rules, the transition period takes at least 11 days and no more than six months. The client has the right to choose the date of transfer of the telephone number.

Through the Internet

If you do not have free time to visit the office, you can connect to the services of the Megafon operator online. There are no significant differences between this method of transition and the one discussed above. The only thing that can be noted is that the company’s employees deliver a package of documents and a new SIM card to your home. In this case, you must present your passport. To make an online connection to this operator, you must fill out an application on the website at https://megafon.ru/mnp/. You will need to enter the following data:

  • Confirmation of agreement with the terms of service.
  • Indication of the desired date, time and address to which the package of documents and the new number will be delivered.
  • Personal data, which includes passport details and place of registration.

Additional charges may apply for delivery by courier service. Subscribers are not insured against cases when Megafon refuses to provide them with Mobile Number Portability. In such cases, we recommend calling 8 800 550 58 58. A company consultant will help you find out the reason for the failure, as well as possible ways to eliminate it. The company will refuse to connect you if:

  1. Your balance is in the red.
  2. When completing the application, incorrect passport information was provided.
  3. The SIM card is blocked due to long-term non-use or loss.
  4. 60 days have not passed since the connection of the previous MNP service.

Transition process

The entire process of switching from one operator to another without changing the numbers occurs in three stages:

  1. Filling out a special application with Megafon.
  2. Select a tariff plan and additional options.
  3. Receiving a new SIM card and signing an agreement.

The subscriber picks up the SIM card independently, or indicates in the application the address to which it will be delivered by courier.

Important! Delivery by courier service is possible only in Moscow and the region. However, additional fees may apply.

Transition conditions

In order for the operator replacement process to be completed without unnecessary problems, the following conditions must be met:

  • Connecting the option within your home region.
  • If a number is blocked, it must be unblocked before connecting to the MNP service.
  • Number transfer can be carried out by the person with whom the contract has been concluded with MTS. Or a person who has a notarized power of attorney to transfer someone else’s SIM card.
  • The person has no debt to the previous provider.
  • At least two months must have passed since the last transition.
  • The subscriber's passport data must comply with the contract.

Important conditions for the ability to port a number to MegaFon

It's very easy to connect to MegaFon and leave your phone. The main thing is that the subscriber takes into account the following simple rules:

  • Only the owner of the SIM card can carry out such an operation. The transfer can also be carried out by a person who has a power of attorney from the owner.
  • The phone can only be transferred in the region where the person issued his previous SIM card.
  • The subscriber's number should not be blocked. And if he has a debt, then it needs to be paid off. This is done 3 days before the number porting procedure.
  • The client's passport must correspond to what was included in the agreement previously concluded between the subscriber and the service provider. And if the subscriber has changed his passport, then he must inform his operator about this. It is the operator who must update the data. If the owner of the plastic does not inform the operator of his new data, then his application will not be considered.
  • The subscriber has already transferred his phone, and 2 months have passed since this procedure.

In addition, the user needs to remember that:

  • you don’t need to pay to save your number;
  • when carrying out the procedure, the owner of the plastic does not need to inform his previous service provider about this;
  • Having concluded a service agreement with a new service provider, the client immediately receives a new SIM card;
  • This procedure applies only to federal license plates. And if the client uses a city number, then it should first be changed to a federal one and then disabled;
  • When completing the contract, the user must show his passport.

How to switch to Megafon: instructions

Megafon is one of the largest mobile operators in Russia. It offers decent plans for phones, tablets, internet, and internet. The company's technical capabilities allow you to switch to Megafon communication services while maintaining your phone number.

To successfully use this service, you must have the following information and understand that:

  1. You must have a valid contract for a SIM card from another company.
  2. You cannot change mobile operator more than once in 2 months.
  3. The option is provided within the same region.
  4. Switching to Megafon while maintaining the number is possible only if the old contract for the provision of communication services is drawn up using current passport data.
  5. Your old phone must not be locked when you request service.
  6. It is allowed to save exclusively federal type numbers.
  7. Funds that were on the phone balance with the previous operator are not transferred.

HELP: This option is provided free of charge. After switching to a new service company, the old SIM card is completely disabled.

Switching from Beeline to Megafon

To switch from Beeline to Megafon, you will need to prepare. To do this, you need to make sure that the old contract for the provision of communication services is issued on a current passport. Otherwise, you will have to go to the Beeline office and update the document.

The second stage of preparation is checking your mobile phone balance. It must not have a negative value.

After a person has verified that all transition conditions have been met, the following must be done:

  1. Prepare your passport, old SIM card and service agreement.
  2. Go to the nearest Megafon office and leave a request for transfer while maintaining the number.
  3. Wait for the procedure to be approved. Until this moment, you must use the services of the previous operator.
  4. Come to the Megafon office and pick up a SIM card with the required documents.

All that remains is to insert the SIM card into the phone and wait for it to be automatically activated.

IMPORTANT: The tariff plan must be selected in advance. You can change it at any time.

Switching from MTS to Megafon

Mobile communication services in Russia are provided by various companies. The second largest operator after Beeline is MTS. The organization offers quality service at good prices, but sometimes people need to change their mobile phone company.

To switch from MTS to Megafon, you need to act in exactly the same way as in the case of Beeline. The procedure for changing a number takes from 8 days to six months. All this time the person must remain with his previous operator.

Switching from Tele2 to Megafon

Previously, Tele2 was considered a company that offered very favorable conditions for mobile communications and digital television to all its customers. Some people have recently been dissatisfied with this organization. This encourages you to change your operator while keeping your number. For example, to Megafon.

To change your phone number while keeping the number, you need to leave an application for the corresponding service with Megafon, and then notify the Tele2 office employees about this. For example, by visiting the nearest company office or making a call to the operator.

The application can be left not only in person. There are several more ways to send a request to connect to Megafon with number porting. They are suitable for any cellular communication company, as is a personal visit to the office with an application.

How to switch to Megafon using a mobile application?

You can leave a request through the Megafon mobile application. It is also proposed to track the entire process. In the official Megafon application you can receive a notification that your SIM card is ready.

To submit a request you will need:

  1. Download the Megafon program from the official website and install it.
  2. Log in to the program and find the “Services” section there.
  3. Find the option called “Transfer with saving number” and tap on it.
  4. Fill out a request for service following the prompts on the screen. In some regions, courier delivery of SIM cards is available.
  5. Submit a request for processing.

Now all you have to do is wait for the notification that the SIM card is ready, receive it and insert it into your mobile device. Immediately after this, the phone number will begin to work on Megafon’s terms.

How to refuse to switch from Megafon?

There are situations when an application is written, but the decision to change the operator for some reason was changed. What to do?

  1. Fill out an application to refuse to port your subscriber number. You can find it at the end of the material;
  2. Print and sign this application;
  3. No later than two days before the number transfer, scan or photograph the application and send it to This email address is being protected from spambots. You must have JavaScript enabled to view it.

If you are concerned about the safety of your data on the Internet, you can contact the nearest Megafon subscriber department no later than two days before the planned transfer and write exactly the same statement there. You can find the Megafon branch closest to you in the “Communication shops and coverage map” section.

Now you know how to switch to Megafon while keeping your number. A memo for switching to Megafon, an application to refuse to port a number, or an application to port a legal entity number can be found in the documents attached below.

How to transfer a number from Megafon to MTS

After submitting an application for number porting, the corresponding process begins. In addition to the steps described above, for a successful transition, the user must put approximately 250 rubles on a temporary SIM card, one hundred of which will be used to pay for the number transfer. The rest of the funds will be used to pay for communications.

After this, within a few days the data specified in the user’s application will be checked for accuracy. During this process, the subscriber will receive SMS messages about the verification status. A day before switching to another operator, the user will receive an SMS message, and it will indicate the exact date and time at which the subscriber will be transferred to the new operator.

To complete the process, the user must wait for the time specified in the SMS, and after that he must insert the SIM card into the mobile device for use.

Where to begin

On Sunday, January 29 at 17:00, I filled out my passport information on the MTS website, indicated the number to be transferred, gave a contact phone number and sent a request. Half an hour later, an MTS employee called, confirmed acceptance of the application and offered to deliver a new SIM card by courier.

The next day, in the morning, a courier arrived with a contract, I signed and received a SIM card with a temporary random MTS number on the Smart Unlimited tariff and 200 rubles on my balance (.). That's normal

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