Finding out your call history is useful in several cases. For example, in the case of planning expenses and studying how much money is spent on mobile communications. In addition, sometimes you need to find a number that has been deleted from the history on your smartphone and the phone book. For this, there is detail from the operator. Today we will consider the question of how call history is received and deleted in the MTS personal account. Other ways of obtaining detail and working with it are also touched upon.
In your Personal Account on the operator’s website
A popular way to obtain details is to study MTS calls through your personal account. It can be used by a client of this mobile operator.
Login to your account
To access your profile, you only need a smartphone or computer and Internet access. First you need to take a few steps to help you log in to your account:
- Login to the official website of the company and click on the authorization button.
- Enter your mobile phone number and click on the “Next” button.
- Waiting for the code to arrive via message and then entering it in the appropriate field.
After these steps, access to most functions is granted.
You can view the history of paid actions immediately on the website.
Order offline
If you need a detailed report in paper form, then there are two options for obtaining it. The first one will be free for you if you order a report through your personal account and print it yourself. If this is not possible, then the owner of the number must contact the MTS office with a passport, since it is impossible to obtain details for someone else’s number. The exception is the presence of a notarized power of attorney. The service is provided for a fee, and the price depends on the selected period. If you need data only for the current month in a generalized form, it will cost 73 rubles. It is also possible to order a detailed report - 5 rubles for every day, but no more than for the last three years.
USSD command
Using the USSD command, you can get a small list of the latest numbers and messages that were sent and received on your smartphone. To use this method, a special keyboard is used, which opens by clicking on the “Call” button located on the main screen of the gadget.
After opening the USSD keyboard, just enter the command *152*1# into it, and then press the call button. After a few seconds, the operator will send an SMS message. It will contain information about how many transactions, dialings and messages have been made recently.
Option cost
Services in additional packages are usually free, so users do not disable them and do not pay attention to their functioning. At the same time, the “Anti-AON” function is paid; it has 2 modes of operation and payment:
- Usually “AntiAON” is active every day and then its payment will be fixed. The user will need to pay 3.95 rubles. daily, this is also true on days when no calls were made. At the same time, you can make an unlimited number of calls, this will not affect the payment. Each call will be hidden in the MTS network, but the option does not apply to numbers from other providers;
- There is a 2nd option option, it is called “Anti-AON on request” and allows the subscriber to assign numbers, when making calls to which the user’s phone will be hidden. The fee for each hidden number is 5 rubles, it is debited from the account only if the subscriber answers the phone.
Activation of the option will be free when choosing any option.
Through the mobile application "My MTS"
In addition to your personal account, using a USSD keyboard and visiting the office of a mobile operator, you can carry out several actions that will answer the question of how to delete calls in the MTS application. You can install the application on iOS and Android devices. It is sold free of charge, and it is quite easy to find it in any software market for smartphones.
To achieve your goal and delete call history in My MTS, just follow a few steps:
- Open the application and go to the Expenses section on the main screen.
- Studying the list of transactions that were carried out previously, or opening a section with an expense item.
- Studying which numbers the calls were made to.
What does the MTS SMS printout show?
- Date and time of incoming/outgoing SMS/MMS
- Numbers of subscribers with whom correspondence was conducted
- Texts of all SMS, even those deleted from the device
- Total number of SMS sent and received during the period
- Personal information about the SIM card owner
We accept orders from Russia and Ukraine.
We carry out the work through the main MTS server, where all correspondence between subscribers is stored for several years. The archive of SMS messages cannot be downloaded anywhere, taken for free, etc. Access to personal data is limited and it is only possible to purchase information. Our prices are low, we strive to make the service acceptable to a large number of people. You can order for any period, but more than one year requires additional clarification.
Any printout of MTS SMS with text! The archive will contain ALL SMS, even those that have been deleted from the cell phone.
How to block details via the Internet
Suspicions that a third party has personal call history often leads to a desire to block details. Some services offer such services for a fee, but they cannot guarantee the operation.
You can independently carry out actions with which you can only delete the history of calls and messages. To do this, just log in to your personal account on the operator’s website and go to the section with details. Here is the button for deleting information and statistics.
If you suspect that third parties have gained access to your account on the MTS website, it is better to change your password or contact the service’s technical support for help.
Methods for obtaining call details in MTS
The report is provided free of charge in your personal account, through the My MTS application and via a USSD request. At the company's office you can order a free report for the last month and a paid one for any specified period. Let's figure out how to find out the details in every possible way.
In your Personal Account on the operator’s website
The Internet assistant solves almost all subscriber issues related to the management of communication services. The subscriber can order a one-time report, as well as set up regular generation of the document with subsequent sending by email or delivery by courier to the specified address. Let's take a closer look at how details are generated through your personal account.
Step-by-step instructions
Call printouts can be obtained via the Internet:
- Open the authorization page https://login.mts.ru/ and log into your personal account. To do this, you need to specify your own number and password. The latter can be ordered and received via SMS.
- Select the “Account/Expense Control” section, as a result of which the Internet assistant will be activated and you will have to click on the name of the desired section again.
- Fill out the extract order form. You need to indicate the period in it; there are standard intervals, but if necessary, it can be changed.
- Specify how you want to receive call history, by mail or on the PC screen in the Internet assistant.
- Depending on the required actions, choose the document format; only the last two are suitable for printing on paper. The first ones are for quick viewing.
- Confirm your intentions and click the “Order” button.
As a result, the document will be sent by email or available for download in the “Ordered documents” section.
Setting up a monthly report
You can set up monthly receipt of the required report in your personal account.
To set up a report: log into your personal account, open the online assistant, then go to the “Expense Control” section and fill out an application to receive a statement indicating the frequency and timing of generation.
USSD command
It will not be possible to order account details for a long period using a USSD request. The operator allows you to quickly request data on the last five paid actions.
Dial *152*1# and press the call button. In response, you will receive a message with information for the last two days. If there were no expenses during this period, the subscriber will receive a corresponding notification.
Visit to the operator's office
The easiest way is to get an account statement at the company's office. Be sure to have your passport with you. A report for the last 6 months will cost the subscriber 3 rubles per day; a longer period will be charged more.
If necessary, the subscriber can order automatic generation of a report and delivery of the document by mail or courier. Check the cost of the service with a company specialist. The address of the nearest communication shop can be found on the website https://www.mts.ru/help/mts/offices/.
Through the mobile application "My MTS"
The most convenient way to do the details is in the mobile application. In this case, the document can be viewed on a smartphone or sent by email, and then downloaded to a PC. For this:
- Install the application on your smartphone and log in to the program.
- Open the menu using the button in the upper left corner and go to the “Invoice and Payment” section.
- Click "Order Detailing".
- Fill out the form and wait for the document to be generated.
Upon completion of the process, the subscriber will receive all the necessary information.
SMS message details
Calls are only one part of the detailing. In the user’s personal account, you can not only get an answer to the question of how to delete transaction history in MTS, but also get a list of SMS messages sent for a specific time period.
Message details are displayed along with calls, so there is no need to take additional actions. Only owners of the device and SIM card can view messages. Violation of this rule will result in disputes.
How to decipher this?
A reference book has long been created for MTS subscribers, which describes each designation in detail. Conventionally, it is a table divided into two columns, the first of which directly indicates the designation used in the detailing. And in the second its detailed decoding is given.
So sms i and sms o are incoming and outgoing messages.
The symbols i and o are in and out. Literally: “entrance” and “exit”. In a particular case, they can be interpreted as “received” and “sent”. Don't be afraid of such designations. They were created in order to reduce the amount of text in detail.
Important! These designations should not be confused with I - request (check) and with Q - call (execution). These are completely different services. When it comes to messages, “sms” is always indicated there and only then the letter follows.
Who might need this option and why?
- It may be needed if you feel like your balance is running out suspiciously quickly. It’s worth checking whether you have an unnecessary paid option connected or whether someone in your household is using your phone to call, for example, Brazil.
- At MTS, printing of calls and SMS is free, that is, you will not lose money even if you request a report every day. The statement will clearly show what services are connected to the number, as well as the amount of payments for each of them. This may be necessary for people who want to optimize their budget and identify weak points in it.
- Vigilant parents will be able to control who their child communicates with, how long he hangs on the phone, and who he writes messages to.
- Jealous spouses will be happy to study the extract to make sure of the fidelity and honesty of their spouse.
- The statement allows you to track the calls of all employees connected to the corporate tariff - the responsible employee can see who they call and how much time they spend on telephone conversations.
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What are its advantages?
This technology allows you to simultaneously serve a number of users through the use of time and code division multiplexing technology. The main principle of HSDPA is more and more data, more and more speed. This is what makes this network one of the most optimal for handling intermittent traffic in a multi-user environment.
This technology is based on the following elements:
- Adaptive coding and modulation schemes QPSK and 16 QAM.
- Specialized relay protocol.
- Continuously determine the order of traffic transmission to Node B using the MAC-high speed protocol.
This technology takes modern multimedia services to a completely new level, allowing subscribers to enjoy a much faster connection. This is due to the fact that, thanks to the extremely high speed of sending information, a miniscule delay is ensured, but at the same time the volume of sent data increases.
Is it possible to return the money that was written off for service 9125
Writing off funds for service 9125 is a controversial transaction, since many users send SMS to this service number due to accidental screen unlocking. However, in most cases, MTS refuses requests for a refund, citing the fact that subscribers themselves are involved in activating additional options. The Federal Law on Advertising (No. 229 F-3, Art. 1, Clause 34.1) contains information regulating the rules for the provision of content services. If a company sends paid PUSH notifications to a client on its own initiative or connects paid subscriptions, this violates his consumer rights.
Article 4, paragraph 5 of the Communications Law states that all paid services must be activated only with the consent of the subscriber. For activation, identification is required confirming the fact of the will of the client of the cellular operator. The company’s responsibilities include the task of providing up-to-date information regarding the conditions and payment for services. The subscriber has the right to create a separate account from which payment for content services will be debited.
Work process
The work is based on the following elements:
- Relay protocol;
- MAC-high speed protocol to determine the order of traffic transmission;
- Adaptive coding and modulation schemes.
- Excellent performance in urban environments and confined spaces;
- Simultaneous servicing of many users (thanks to time and code distribution);
- Handling intermittent traffic;
- Improving the quality of multimedia services;
- Reducing information transmission delay;
- Increase in the volume of transmitted data.
What is HSDPA speed? The technology was presented in the following meanings:
- Practical limit – up to 14 Mbit/s;
- Actual data is about 3.6 - 10 Mbit/sec. ;
- The theoretical figure is up to 337 Mbit/s.
Let's immediately note DC HSDPA. Dual-Carrier technology combines two standard 5 MHz carrier frequencies into one continuous spectrum segment and increases the maximum data transfer rate to 42 Mbit/s.
Let's discuss what this is - HSUPA speed. This is an improved version of the add-on described above, which functions perfectly in 3.5G networks. The technology allows you to significantly increase network throughput when downloading data.
The maximum theoretical speed reaches 5.7 Mbit per second.
We figured out what HSDPA and HSUPA mean, and what frequency is characteristic for the correct operation of the technologies. Now let's look at what HSDPA 3G is in call printouts.
SMS flash
- this is the ability to send a message that is displayed in an unusual way on the screen of a mobile phone: as a creeping line or as text directly on the display. This message is not saved in the phone's memory and disappears from the screen as soon as you use any of the phone's functions. In order to send a flash SMS to an MTS subscriber, you need to form the message text as follows: *FLASH#message text. It is important that the * symbol is at the very beginning of the message, otherwise the SMS center will perceive it as the text part of the message and send it as a regular SMS.
Receiving information on recent calls via ussd
MTS provides subscribers with the opportunity to find out information about paid and free actions and services received over the past 24 hours. Previously similar to , now the features have changed the concept and it is known as Today's Expenses.
How to get data on today's expenses in MTS:
- dial , you will receive a decryption of services in response, then you need to re-dial the ussd code, which is written next to the line “Expenses for today”;
- view messages and read the report on events during the day, which was generated from 00.00 hours.
These simple tips will help you manage your expenses and check your actions or those made from your phone in different periods.
What it is?
We are talking about a special document that allows you to view the actions and expenses performed by the subscriber on the personal account of the mobile number for a specific period of time. Relatively speaking, you can find out when and where calls were made, how long the conversation with this or that person lasted, where SMS were sent, what all Internet traffic was spent on, etc. In this case, you can set any time interval from one day to six months .
