Provider Description
Tattelecom was formed as a result of the privatization of the State Unitary Enterprise of the same name in 2003.
At the moment, the PJSC includes six branches, providing a strong influence on the entire Internet services market of the republic. Today, the largest operator in Tatarstan has more than 1.8 million subscribers. Among the communication services the most relevant are:
- wired telecommunications (zonal, local, telephone and documentary);
- wire broadcasting;
- data transmission via the Internet;
- telematic services.
The “Fly” project was launched in 2006. Back then it was high-speed Internet using ADSL technology. In 2009, IP-TV (digital interactive television) became available under the same brand for the first time in the republic. At the end of 2021, the virtual mobile operator “Letai” appeared.
Important! In addition to its main work, the company is developing a project to install more than one thousand free Wi-Fi points throughout Tatarstan. In 2021, Tattelecom was awarded a license to use signals with a frequency of 1800 MHz for the development of 4G LTE networks
This permission was the first in the history of Russia. In the same year, the 4G project was fully put into commercial operation
In 2021, Tattelecom was awarded a license to use signals with a frequency of 1800 MHz for the development of 4G LTE networks. This permission was the first in the history of Russia. In the same year, the 4G project was fully put into commercial operation.
Top up your Tattelecom account Fly through Sberbank
- by physically visiting the branch;
- auto payment through Sberbank online;
- using a terminal;
- simply using Sberbank online, after connecting it; and finally, using the Sberbank mobile application. Important point. For any payment option you choose for Tattelecom services, no commission will be charged.
The optimal solution, in order not to worry and to eliminate the possibility of your balance going into the red, would be to use automatic payment for all connected services: Internet, television, telephony, mobile communications. There are three options to choose from based on auto payment parameters.
Ussd commands to fly
Receiving a password when registering in your personal account *100*3#
Receiving a password when registering in your personal account *100*3#
Request personal account balance *100#
Find out your tariff plan *116*100#
Registration in the “Together is profitable” program *116*111#
Checking the status of the 4G option before the speed limit and the remaining included minutes, GPRS, SMS, MMS (according to tariff plans with the included package) *116*700#
Requested payment *116*102#
Top up your friend's balance. The minimum balance in your account after the transfer is at least 100 rubles. *116*115#
Find out your mobile number *116*106#
Call me back *116*300# or send me a beggar
They called you (notifies the subscriber about calls that he missed when he was unavailable):
- Connection to service *116*701#
- Disabling the service *116*702#
List of connected services *116*103#
"SuperAon"
- Connection to service *116*500#
- Disabling the service *116*501#
Connecting the 4G option “Extend speed by 1 GB” *116*327#
Connecting the 4G option “Extend speed by 5 GB” *116*328#
"Mobile Internet Ban"
- Connection to service *116*508#
- Disabling the service *116*509#
“Banning international communications”
- Connection to service *116*510#
- Disabling the service *116*511#
Activation of a universal payment card *116*114#
Changing SMS encoding (Latin)
- Connection to service *116*113#
- Disabling the service *116*112#
“Ban on national/international roaming”
- Connection to service *116*506#
- Disabling the service *116*507#
Disabling the service
If you don’t want to be bothered by such “beggars,” you can deactivate it on your phone using a special USSD command. However, in this case you will also not be able to send requests to other subscribers.
To disable the “Waiting for a Call” service from Rostelecom, use one of the three listed methods:
- The fastest way is to dial the following USSD combination: *123*0# call. After sending the request, the option will be immediately deactivated.
- Log in to your “Personal Account” on the Rostelecom website, go to the “Services” section and independently disable the service you do not need.
- Visit a nearby service center or company office and ask the operator to turn off begging on your phone. Don't forget to take your identification documents with you before doing this.
Reconnecting the “Waiting for a Call” service is as easy as disabling it. To do this, dial the USSD command *123*1#call on your phone. After some time, the option will function again.
By bank card
You can pay for services using a bank card in several ways:
- Through the official portal via the link.
- Using your personal account.
You can pay by bank card:
- By personal account number. It is recorded in the “profile” tab of the user’s personal account. Using your personal account number, you can pay for all connected packages at once.
- By mobile or landline phone number. This way only communication is paid for.
- You can pay for your home Internet using your phone number indicating your WiFi tariff plan.
To pay for services with a bank card, the user must:
- Go to the payment page on the official website or go to your personal account in the “SPD Services” block.
- Select a convenient payment method (by account or mobile number) and click on the “Continue” button.
- Check the data in the form that opens and click on the “Continue” button.
- In the new window, enter your bank card details.
- Enter the confirmation code from SMS.
- Click on the “Pay” button.
Electronic money
Using electronic wallets, the provider allows you to pay for everything: Internet, telephony, and additional features. This can be done both on the official website and in your personal account. There are three electronic payment systems available:
- Yandex money.
- Webmoney.
- Qiwi.
You can make payments using electronic money both in the user account and on the payment page.
- Select the desired e-wallet.
- Enter your personal account information or mobile number, click on the “Continue” button.
- In the new window, check the data and click the blue “continue” button
- Enter the number of the electronic wallet from which funds will be debited.
- On the new page, confirm the payment via SMS or using the mobile application of the electronic payment system (by scanning the QR code).
You can use wallets of any currency - the system itself will convert it into rubles. Before using a wallet via your personal account, you need to link it to your account in the “Profile” tab in the same way as social networks.
For smartphones
For mobile devices, the ability to distribute is limited to 1 GB per day. At the same time, most tariffs offer unlimited Internet and communication within the network. By 2021, all mobile operators of the federal four have refused such offers to subscribers.
Table 1 – conditions of Fly tariffs:
Tariff name | Calls to Letai subscribers | Calls outside the network Fly | Internet | SMS, pcs. | price, rub. per day | Note |
Everything is fine | 700 min | 300 min | unlimited | 100 | 6,5 | Cashback 20% |
When the sets are exhausted | 1 r/min | in the region - 1.5 r/min, in the Russian Federation - 4 r/min | within the network – 0 rubles, throughout the republic - 1 ruble, nationwide – 2 rubles | |||
Atlichny | 0.55 r/min | in the region - 0.55 r/min, in the Russian Federation - 5 r/min | for the republic – 0.55 rubles, for the country – 2.5 rubles | 5,5 | ||
Batyr 2.0 | unlimited | 1000 min | within the network – 1000, throughout the republic – 1000, nationwide – 2 rubles | 16 | – | |
When the sets are exhausted | in the region - 1.5 r/min, in the Russian Federation - 4 r/min | throughout the republic – 1 ruble | ||||
Family cashback | in the region – 500 min, in the Russian Federation – 4 r/min | for the republic – 100, for the country – 2 rubles | 9 | Cashback 10% | ||
When the sets are exhausted | by region – 1 r/min | within the network – 0 rubles, within the republic – 1 ruble | ||||
Own 2.0 | across the region – 200 min, across the Russian Federation – 100 min | for the republic – 100, for the country – 2 rubles | 9 | Cashback 20% | ||
When the sets are exhausted | in the region - 1.5 r/min, in the Russian Federation - 4 r/min | throughout the republic – 1 ruble | ||||
Mine | 20 min/day | across the republic – unlimited, across the country – 2 rubles | 12 | |||
When the sets are exhausted | in the region - 1 r/min, in the Russian Federation - 3 r/min | |||||
New standard 2.0 | in the region - 1.5 r/min, charging from 2 minutes. in the Russian Federation – 3 r/min | 50 GB | across the republic – 1000 pcs., across the country – 2 rubles | 7,5 | ||
When the sets are exhausted | 5 GB for 50 rubles | throughout the Republic – 1 ruble | ||||
Magarif-Enlightenment | 140 min | within the Region – 140 min within the Russian Federation – 4 r/min | 3 GB | for the republic – 140, for the country – 2 rubles | 140 | |
When the sets are exhausted | 1 r/min | by region – 1.4 r/min | 1 ruble/MB | within the network – 0 rubles, within the republic – 1 ruble | ||
Time | across the region – 500 min, across the Russian Federation – 100 min/month | 1 ruble/MB | for the republic – 1 ruble, for the country – 2 rubles | 240/month | ||
After the service packages are exhausted | in the region – 1 r/min, in the Russian Federation – 4 r/min | |||||
Call yours | unlimited | in the region – 350 min/month, in the Russian Federation – 5 r/min | unlimited | 2 rubles | 9 | |
When the sets are exhausted | by region – 1.5 r/min | |||||
Azan | 10 min/day | for the republic – 0 rubles, for the country – 2 rubles | 8 | Approved by the Spiritual Administration of the Republic of Tajikistan. | ||
When the sets are exhausted | in the region - 1 r/min, in the Russian Federation - 3 r/min | |||||
Second-by-second | 0.04 rub/sec | for the region – 0.04 rubles/sec, for the Russian Federation – 10 rubles/min | 7 rubles/MB | for the republic - 1 ruble, for the country - 1.95 rubles | – | Per-second billing for calls to RT subscribers |
Access point | in the region - 1 r/min, in the Russian Federation - 3 r/min | Unlimited | for the Republic – 1 ruble, for the country – 2 rubles | 599 /month | – |
"Fly" tariffs
The Tattelecom operator does not have a huge number of flexible offers in the field of television or home Internet, like other companies. In this regard, everything here is arranged in the spirit of minimalism and extremely simple. However, when it comes to mobile Internet, there are 14 tariff plans to choose from. The most profitable of them:
- "Everything is fine!". Unlimited Internet, 300 minutes for calls within Tatarstan, 700 minutes for calls to SIM cards of Letai subscribers, availability of the Dr.Web mobile application and the ability to rent a 4G mobile device in installments. Cost – 6.5 rubles per day.
- "Batyr 2.0". Unlimited Internet, 1,000 minutes for calls within the Republic of Tatarstan and unlimited minutes for calls to SIM cards of Letai subscribers. Mobile antivirus has similar capabilities. Cost – 16 rubles per day.
- "Family cashback" Unlimited Internet and calls to Letai numbers, 500 minutes for calls from other operators in Tatarstan. Special USSD tariff commands and 10% cashback per month are also available. Cost – 9 rubles per day.
- "Own 2.0". Unlimited Internet and calls to Letai, 200 minutes for calls within Tatarstan and 100 minutes throughout Russia. Cost – 9 rubles per day.
- "Mine ". Calls within the Russian Federation 20 minutes a day, unlimited on “Fly”. The cost is 12 rubles per day.”
- "New standard 2.0". Free calls within Tatarstan up to 2 minutes, 1000 free SMS. You can extend your traffic by 5 GB for 50 rubles and transfer unused Internet to the next month. USSD commands and 4G mobile devices are available in installments. Cost 7.5 rubles per day.
Additional ways to contact a friend with a zero balance
If you find yourself with a zero or negative balance, it is not at all necessary to look for how to send a “beggar” from Tele2, because there are other options for solving the problem.
An effective tool in this case is Informer, the use of which does not require any special actions. If a call cannot be made due to insufficient balance, the called subscriber, thanks to the Informer, still receives a notification about an attempt to call from a specific number. The same message comes after an unsuccessful attempt to send an SMS. The Informer service is valid for all clients of the operator and is activated automatically if there are not enough funds for a call or SMS. There are other options to stay in touch: How to throw a beacon with Tele2 can be read in more detail in another article on our website.
Articles and Lifehacks
Sometimes users find themselves in various life troubles. Quite often they have to find out if it is lost or malfunctioning. Another situation is not uncommon. It may happen that you will need to find out how to send a “beggar” to MTS
, when there is not enough money in your account to make a call. “Beggar” or “Homeless”, as they are popularly called, and “Call me back” allows you to ask a person close to you to put money into your account or call you back himself.
How to ask for a top-up
If your account runs out of money, your balance is zero or minus, MTS provides its subscribers with a service through which people who trust you can help you. There are several methods available to request a top-up to your account:
1. Dial the command *116*(subscriber number)*(desired amount)#, press “call”.
2. Dial *116*(subscriber number)#, “call” if you do not want to indicate the amount.
3. Dial *111# if you do not understand how to send a “beggar” to MTS using the previous methods. You will be taken to the mobile portal. Go sequentially to the section “Opportunities” - “More” - “Top up my account”. You will be asked to enter the number of the subscriber you want to ask for this service. Enter its number, then the required amount.
After entering any of these requests, wait for a response SMS confirming the delivery of your message.
The service is free, there is no need for a special connection, it is available to every MTS subscriber located both in the home region and in roaming. Recipients of the “beggar” can also be subscribers located both in the home network and in any type of roaming.
How to ask to call you back
Another type of "begging" is a message sent by a mobile operator on your behalf so that they call you back. It is carried out when the account has 0 rubles or even minus. Sending a “Call me back” message is simple:
1. Dial *110*(number of the subscriber you are asking to call you back)#, then call.
2. Wait for the delivery message, which will show you whether your recipient is online.
If his phone is turned on and he saw your message in time, he will be able to call you back. It should be remembered that during the day you can send no more than 5 such messages, including undelivered ones (in the case when your recipient is offline).
The service is free for all MTS subscribers, both when in their home region and in roaming.
Disabling Rostelecom
To ensure that the user is not bothered by messages asking to call back, he has the right to take certain actions to disable the service.
One option to achieve what you want could be a USSD request
using the key combinations *123*0#. You can carry out the desired action using your “Personal Account” and directly at Rostelecom offices if you have identification documents.
To resume the service, a set of key combinations *123*1# will help you.
When there are no funds left on your balance and you cannot contact your family and friends, the so-called “Beggar” will be a real salvation. This name is usually used to refer to various services of a mobile operator that help notify other subscribers about your zero balance, or with a request to top up your account.
As a rule, the mobile operator sets a certain limit on the use of such requests. Megafon was no exception. This mobile network operator also has alerts that can greatly help out in a difficult situation. You will learn the most common of them in this article. Learn these combinations or write them down so you can contact your loved ones even without funds in your account.
Why is a “promised payment” needed?
Today, almost all mobile operators offer . The Tattelecom provider also understands that a modern subscriber needs mobile communications like air, so any Letai user can take a “Trust Payment”.
If we talk about the size of the loan, the loan amount will depend on the activity of the SIM card. And also the terms for which the “Promised Payment” is issued will depend on the duration of use of the SIM card. That is, a subscriber who has been using cellular telesystem services for, for example, 3 years and spending more than 400 rubles per month on communications will have a privilege over a user who has been on the network for less than six months and tops up his account with no more than 200 rubles.
The subscriber will find out the maximum amount that can be borrowed immediately after sending a special combination of numbers to be included on the service number. You can also find out the loan amount for a specific account in your personal account.
And also, before you take out a loan on Letai, you need to know that the loan amount will largely depend on the type of agreement concluded with the provider:
- when using a prepaid payment system, the client can be provided with an amount corresponding to the last payment, but not more than 8,300 rubles;
- if the client is on a postpaid payment system, then he will be able to take no more than 300 rubles. The mobile operator believes that this money will be quite enough to restore Internet connections and communication services.
Important!
It is possible to receive an “advance” only before the expiration of the paid period.
Offer characteristics
Of course, today the Internet is the most popular communication channel.
When moving into a new apartment, the first thing new residents worry about is laying cables and connecting to the network.
The only thing that can compete in the popularity of the provider’s offer is the popular Letai brand, which represents mobile communications, and with it, accessible Internet for smartphones and tablets.
The brand offers 4 capacious Internet packages for connection with traffic volumes of 10, 30, 50 and 100 GB. The cost will be only 250, 450, 650 and 950 rubles, respectively. Incredibly profitable offers cannot outshine competing mobile operators, so Tattelecom remains the undisputed leader.
As for wired home Internet, you can consider 3 options of the “Star” line, each of them guarantees round-the-clock access to resources without traffic restrictions. The only difference is the speed; it is available in options with an upper threshold of 25, 50 and 100 Mbit/s. The size of the subscription fee is also loyal - it is 415, 565, and 765 rubles.
Note!
This amount includes anti-virus protection and the latest generation Wi-Fi router for only 1 ruble.
Subscribers can also choose comprehensive offers with cable television and telephony.
How to connect?
A client can connect to Letai services in several ways:
- During a visit to the company's office.
- Call the manager and agree to sign the contract.
- Submit an application through the official portal.
Connecting to services through the company’s website on the Internet will take a few minutes:
- On the website in the upper right corner, click on the red “Connect” button.
- In the new page, indicate your phone number.
- Click on the blue “Leave a request” button.
Within 15 minutes you will receive a call from the company manager. The hotline is open from 8:00 to 20:00.
How to set up mobile Internet Tattelecom Fly.
Android
Let's move on to the Internet settings for your mobile phone. Each operating system has its own instructions. So for Android you need to step by step: go to “settings”, select “wireless controls”, “mobile networks”/ “Mobile network settings”, “Internet access points”/ “Access Point Names( APN)". Here you create a profile according to certain parameters: The name should be: Letai; APN you specify: internet.letai.ru. Don't fill out anything else. To complete the setup, select “Menu” and “Save” again. Activate Roaming immediately. Tariffs for the region will remain unchanged.
Iphone
To set up an iPhone or iPad, the instructions are simple: select one after another: “Settings”, “General”, “Network”, “Cellular data network”. Specify APN access parameters: internet.letai.ru. Don't fill out anything else.
Windows
The most complex instructions for setting up an Internet connection for Windows: Step by step again - “Start”, “Settings”, “Connections”, then “My Internet Provider” (“My ISP”)> “Add a new connection via modem”. Then type the connection name: Letai. Next step: select the modem “GPRS Cellular Line”, then “Next”, “Access Point Name”: internet.letai.ru. Do not fill in any other parameters in this block - you do not need “Username”, “Password”, and you do not need to specify “Domain”. Click “Advanced” and for the “TCP/IP Protocol” tab, select the following settings: “IP address is assigned by the server”: “on”; “Use software compression”: “off”; "IP header compression": "off". As the penultimate step, in the “Servers” tab, set the “On” option for “Addresses are assigned by the server.” "OK" and "Done".
How to check balance on teletay business
Great competition in the communications market allows consumers to choose from a huge number of different operators. A good opponent to well-known corporations such as Beeline, MTS, Yota or Megafon is the relatively young company, which is good not only in the field of calls, but also in the field of mobile Internet.
appeared on Russian markets quite recently, no more than five years ago. To provide communications, the company uses the resources of the well-known VimpelCom network - many users are familiar with it, since some other operators are also partners of this company.
The brand itself was created in America and was supposed to become an analogue of the Birch company. The head office in Russia is located in Moscow, but the company has representative offices in most major cities of the country. Thanks to its tariff offers, Teletai has become very popular in its homeland, but in Russia the company is also known for its some interesting options - Teletai Business, Teletai Travel, tariffs for ordinary customers: the operator offers profitable service packages, some of them include unlimited calls, SMS and Internet .
More detailed information about network tariffs can be obtained on the website, and in this article we propose to find the answer to a very popular question for users - how to find out the balance on the account balance of the Teletai operator or how to top up the account with a bank card or other possible way.
Mobile assistance
Many subscribers should pay attention to this. What tariff plan do they use?
Indeed, today the mobile operator Utel offers its users a fairly wide range of different tariff offers, both for calls within the operator’s network and for using the mobile Internet. Maybe.
The newer package will allow you to use mobile communications more profitably than the old one.
But everything needs comparison, so the very first thing you need to do is compare the terms of your tariff plan with others.
Of course, this process will take some time, but it will help save some of your budget. For those who do not yet know what tariff they are served with, there are a large number of different ways to find out.
Find out Utel tariff
Many people ask this question, because there are different situations when you simply need to know your tariff plan. In order to find out your tariff plan for Utel, you need to dial the combination *100*42# and press the call button. The phone display will display information about the current tariff.
You can also contact customer support by calling the Utel operator number. Caring employees will support you and help you with information about your tariff, telling you its name and terms of use. You can also find out the cost of calls to destinations you are interested in. All this information is provided free of charge and most importantly, at any time of the day.
But do not forget that this information is stored on the packaging of the starter package, so you should not throw away the packaging while using the tariff. Better yet, write down the name of your package in your cell phone's Notes, so you can simply quickly view it from your phone if necessary.
Change tariff to Utel
To change the tariff plan, you must contact the subscriber service center, in the case when the connection was made under a contract. You also need to take your passport with you. To complete the migration, the subscriber must have an amount in his account equal to the first advance payment and the cost of the migration itself.
See also: What does it mean that the Card Transaction Limit has been exceeded?
Yes, this procedure is not free, except in cases where the selected tariff has a higher subscription fee than the previous one.
To complete the migration, you can also use the technical support service, which will allow you to quickly submit a request for a tariff change.
Customer support
Customer support in your personal account is available in the FAQ format and personal chat with the manager. Before asking questions to an employee, it is recommended to study the “Help” tab. It contains answers and detailed instructions on the most common questions that concern the company’s clients. If the necessary information is not there, then you need to contact the manager:
- Go to the main page of the site.
- In the lower right corner of the screen, click on the blue icon with message icons in it.
- Select the category of questions you are interested in.
- Get help from a bot. If artificial intelligence was unable to answer the question asked, then the client can leave his personal data so that the manager himself will call back and give an explanation of the situation.
You can also get help directly in your personal account.
- Login to profile.
- Open the “Requests” section in the menu.
- Submit a request for technical assistance through the online form.
Methods using the phone
This method can be divided into two subcategories depending on whether there is physical access to the phone whose balance you need to find out.
Find out the phone balance in your hands
If the required SIM card is inserted into your mobile phone, to find out the balance of funds, it is most convenient to enter the command *100# in the dialing field and press the call button. After some time, the request will be processed and the account status for the number from which the request was made will be displayed on the phone screen. Sometimes the answer may come in the form of SMS.
If, instead of a clear answer, you receive a set of incomprehensible characters, this means that the phone does not support the Cyrillic alphabet. Owners of such phones should use the #100# command. This will allow you to get information about the balance without Russian letters - this should solve this problem.
To find out the debt when using communication services with subsequent payment, you need to dial *100*3# and press the call key.
Balance of any MTS account
By calling 8-800-250-0890 you can call the free MTS helpline, then by going through the identification procedure, that is, telling the operator your passport details, you can get all the information you need about all the numbers that are linked to you. An MTS client can find out the debt on a personal account in this way, but without going to the office it is impossible to understand the details of the debt.
What are the mobile communication tariff plans of the Letai operator?
are the most profitable? Find out about this from our specialist’s article.
Lots of internet
The tariff plan provides a federal or city number.
The payment system is advance.
Calls are billed on a per-minute basis.
The Internet service tariff interval is 1 byte. Connections shorter than 3 seconds are not charged.
Tariffs are given in rubles including VAT in accordance with the Tax Code of the Russian Federation. Tariffs are valid when the Subscriber is in the territory of the Republic of Tatarstan. When located on the territory of other subjects of the Federation or outside the Russian Federation, roaming tariffs apply.
When connecting, the client has access to the following basic package of services: Local calls, Long-distance calls from the Republic of Tatarstan, National roaming, Caller ID, Call forwarding, Call waiting, Call holding, SMS, USSD service, Mobile Internet (packet data), Notification of missed calls .
All services are provided subject to technical availability, are provided to end consumers and are not intended for resale to third parties.
The tariff plan is intended for use on a smartphone/phone. Services are not provided when using a SIM card on this tariff plan in a modem/router.
If there are insufficient funds to charge the subscription fee for using the service package on the tariff plan, all subscription services are blocked (blocking outgoing voice communications, outgoing SMS, incoming and outgoing Internet traffic). Unblocking of subscription services occurs after the receipt of funds to the Subscriber’s personal account, as a result of debiting the subscription fee.
When the shutdown threshold (zero balance) is reached, services are blocked. In this case, services are unblocked when the balance is positive.
When the package of minutes included in the tariff is exhausted, outgoing calls are charged at the base cost of an outgoing call in excess of the package.
When the SMS package included in the tariff is exhausted, outgoing messages are charged at the base cost of an outgoing SMS in excess of the package.
If the balance is zero or negative, the subscription fee under the terms of the tariff plan and fees for additional services are not charged.
If there is no activity on the part of the Subscriber on the number for more than 60 calendar days in a row, a subscription fee for servicing the number on the network in the amount of 1 rub./day is charged. The subscription fee is charged daily until the balance reaches zero (disconnection threshold) or until subscriber activity on the number is resumed. In this case, the subscriber who is in forced blocking has the opportunity to make outgoing calls to special numbers. services, receive all incoming calls and SMS, except when the Subscriber is in roaming, as well as other cases provided for by the terms of service.
Information about the balance status can be obtained via USSD request *100#. Reference information about the terms of service on the tariff plan can be obtained by calling 118-08 (calls are not charged).
TMT LLC has the right to unilaterally change the terms of service and the cost of services by notifying subscribers about this through the media and on the website nfcexpert.ru, additionally short text messages are sent with information about changes to the terms of service and the cost of services under the current tariff plan no later than 10 days before the expected date of change in conditions.
Mobile communications and mobile phones mean mobile radiotelephone communications and telephone numbers of subscribers of mobile radiotelephone operators. Landline telephone numbers are telephone numbers of fixed-line operators. RT – Republic of Tatarstan, RF – Russian Federation. “Letai” numbers refer to the telephone numbers of TMT LLC subscribers.
Tariffs are given in rubles including VAT in accordance with the Tax Code of the Russian Federation.
Visit to the operator's office
This method is perhaps the most labor-intensive, but often it is the only way out. This is the only way the user can obtain the most complete and detailed information about where the debt came from and what the money was written off for. The office staff will help you figure everything out, tell you which paid services are currently connected, and, if necessary, disable them.
Here you can file a complaint if the subscriber believes that there is an obvious error in debiting a certain amount from his personal account.
The subscriber has the right to write a free-form complaint in any MTS salon, the investigation of which will take up to two weeks. If it turns out that the funds were mistakenly used to pay for a service that the subscriber could not use, MTS employees will check the personal account and the funds will be returned to the subscriber. For example, we may be talking about sending SMS to a short number when the subscriber was abroad and the phone was in the safe at home.
Quite often, cases arise when, having written a complaint, a subscriber is refused a refund, gets upset, and after some time remembers that he actually used this service himself. No penalties will be imposed on the subscriber for this; the number of claims that can be written is in no way limited.
To go to the office, you need to take your passport with you and, to speed up service, write down the number whose balance status raises questions.
Some subscribers systematically accumulate debts, store unpaid receipts, and then simply refuse the operator’s services. This is a pretty reckless approach. Despite the fact that it is quite simple to acquire a new SIM card, the contract that a citizen signs when becoming a subscriber to home Internet, cable television or cellular services has legal force, like any other.
A person who has an MTS personal account and debt may have troubles, including:
- problems when crossing the border;
- collectors;
- court proceedings; in cases of serious debt, the matter may reach the bailiffs.
If the service is no longer needed, you must contact the company’s office and terminate the contract for the provision of this option, while paying off outstanding payments, if any.
ul
Fly operator hotline number
The table shows tariff plans for mobile communications of the Letai operator. Over time, some tariffs may become outdated.
Tariff name | Conditions |
Tariff “Own” | Subscription fee 8 rubles/day For mobile and landline in the Republic of Tatarstan and the Russian Federation 10 min. per day To mobile “Fly” in RT unlimited SMS messages in RT unlimited 4G Internet WITHOUT LIMITS Connect via USSD command *116*218# |
Tariff "Azan" | Subscription fee 8 rub./day Outgoing calls to Saudi Arabia 10 rub./min. To mobile and city traffic in the Republic of Tatarstan and the Russian Federation 10 min. per day SMS messages via RT unlimited 4G Internet WITHOUT LIMITS Connect via USSD command *116*215# |
Tariff "New standard" | Subscription fee 6 rubles/day Calls within the Republic of Tatarstan up to 2 minutes0 rubles. SMS messages via RT 1000 per month 50 GB of Internet Connect via USSD *116*214# |
Tariff “Status 600” | Subscription fee 11 rubles/day For mobile and landline in the Republic of Tatarstan and the Russian Federation 20 min. per day To mobile “Fly” unlimited Connect via USSD *116*219# |
Tariff "Time" | Subscription fee 240 rub./month. Outgoing calls within the Republic of Tatarstan 500 min./month. Outgoing calls within Russia100 min./month. 600 minutes in the Republic of Tatarstan and the Russian Federation Connect via USSD *116*213# |
Tariff "Call" | Subscription fee 120 rub./month. For city and mobile RT 150 min./month. On mobile “Fly” unlimited 2GB of internet Go to tariff plan *116*220# |
Tariff "Radar" | Subscription fee 50 rub./month. Mobile Internet 200 MB per month SMS messages within the Republic of Tajikistan 200 per month |
Tariff “Home Call” | Subscription fee 1 rub./day Calls within Russia 4 rub./min. For mobile RT 1 rub./min. To mobile phones “Fly” in the Republic of Tatarstan 50 kopecks/min. 300 MB Internet Go to tariff plan *116*207# |
Tariff “Per-second” | Subscription fee0 rub./month. To mobile “Fly” in the Republic of Tatarstan 3 kopecks/sec. For mobile and landline RT 3 kopecks/sec. SMS messages within the Republic of Tajikistan 1 rub./SMS |
Content
Four main characteristics that distinguish the Letai operator from its competitors.
- Availability of a company-owned network of base stations.
- 4G coverage in Tatarstan.
- The ability to provide your clients with unlimited Internet.
- Calls with a tariff from 0 rub/min
Let's take a closer look at the Letay company, tariffs, services, technical support. We will also find out the information necessary to resolve everyday issues that may arise for you, as a user of the operator’s services. Table 1 - Telecom operator Letai: check balance, top up account, tariffs 2020 2021, Internet
Operator | Check | Ways to check balance |
Fly | Balance | By SMS, by phone, call to the operator, via USSD command |
Connecting tariffs to a smartphone
If you have a Letai SIM card and need to change the tariff, connect through the Letai mobile operator website, the official application, or use USSD commands.
Connecting Fly tariffs:
Tariff name | Command to connect | Cost of SIM card, rubles |
Everything is fine | *116*225# | 200 |
Atlichny | *116*255# | 100 |
Batyr 2.0 | *116*227# | 200 |
Family cashback | *116*226# | 200 |
Own 2.0 | *116*218# | 200 |
Mine | *116*219# | 200 |
New standard 2.0 | *116*222# | 200 |
Magarif-Enlightenment | *116*140# | 200 |
Time | *116*213# | 250 |
Call yours | *116*221# | 200 |
Azan | *116*215# | 200 |
Second-by-second | – | 200 |
Access point | *116*208# | 200 |
Connecting additional 5 GB of traffic | *116*334# | – |
Connecting additional GB of traffic | *116*337# | – |
You will not be able to change the tariff during the first month of using the SIM card. After that, switch tariffs for free. If less than a month has passed since the previous shift, the operator will charge a fee of 150 rubles.
Mobile operator Letai will give you a month of communication if you switch to it from another mobile company. To do this, come to the sales office with your passport, select a tariff and fill out the application form for number porting. According to Russian law, the transfer cannot last less than a week.
Digital television
Digital television is provided via . It includes the following rates:
- “Basic (digital cable TV).” More than 90 channels for 150 rubles.
- "Match Football (digital cable TV)." Sports TV channels in HD format for 380 rubles.
- "Basic (IPTV)". Interactive digital television with 134 channels. Cost – 150 rubles 95 rubles for renting a set-top box.
In turn, interactive IPTV offers its tariff packages:
- Actually, basic;
- "Optima Plus (IPTV)". 50 channels for 129 rubles, excluding set-top box rental.
- “Package “HD new” (IPTV).” Adds 45 TV channels in HD resolution to the basic tariff for 200 rubles.
- "Male (IPTV)." Plus 15 channels for men for 100 rubles per month.
- “Ladies (IPTV)” Plus 12 channels for women for 100 rubles per month.
- “Night (IPTV)” Additional package of 4 channels for adults for 150 rubles per month.
- "Here and Now (IPTV)". Makes it possible to control television: pause it, rewind the program and watch the archive. Cost – 39 rubles per month.
Important! Additionally, you can connect tariffs for fans of TV series, football and feature films. They are available for connecting to certain tariffs to add several channels on topics of interest.
Sberbank Online
You can pay the provider through Sberbank online using the website or directly through Sberbank. On the Tattelecom payment page, the user must:
- Select a payment method: by personal account number, payment for mobile communications or for a landline phone.
- Enter your personal account number, indicate the payment amount, and your email.
- Enter your mobile number, which is linked to Sberbank Online.
To pay for Tattelecom tariffs through the Sberbank application, just enter the word “Fly” in the search bar and select a convenient one from the proposed payment options.
Go to the payment
Communication with the operator.
Sometimes a situation arises that subscribers talk about - the Internet on the phone has disappeared. As a rule, this happens due to a low signal level (no network) - you need to find a place where the reception will be good. It happens that the load on the network increases - you need to wait; if the load is less, the Internet speed will be higher.
Another problem is that when traveling around the country or abroad, SMS messages cannot be received. The most common reason is a violation of the settings for receiving SMS messages. Use the Instructions for restoring and setting up an SMS center number:
- In the main menu of the phone, click “Options”
- "System"
- "Message exchange"
- Please indicate “SMS center number”: +795066510101
- Next “Messages”
- "Settings"
- Enter the item “SMS center number” again: +795066510101
- "Save"