How to call the police from a cell phone through the 112 service
Recently, a single emergency number has been introduced in the Russian Federation. Today you can call the police, ambulance or the Ministry of Emergency Situations by dialing the combination 112. This is the Russian equivalent of the 911 service.
To call the police from your mobile you need to:
- dial 112 and wait for the voice menu.
- Press the number “2” on the keyboard.
- wait for connection with the dispatcher.
Emergency calls are made completely free of charge with a zero balance, a blocked account or in the absence of a SIM card. You can call this number from a mobile, landline or any payphone. The connection time depends on the load and usually does not exceed a couple of minutes.
How to call the police from a mobile phone of different operators
To call the police, you must dial a three-digit number. Moreover, each operator can have its own: “003”, “030” and even “903”. Differences in the set of numbers cause confusion. Therefore, you should find out the police number in advance when calling from a specific operator’s phone.
MTS, MEGAFON, Rostelecom, TELE2, Motive
- 010 - Ministry of Emergency Situations.
- 020 - police number.
- 030 - ambulance.
- 040 - emergency gas service.
Sky Link
- 901 - Ministry of Emergency Situations.
- 902 is the police number.
- 903 - ambulance.
- 904 - emergency gas service.
U-Tel and BEELINE
- 010 - Ministry of Emergency Situations.
- 020 - police number.
- 030 - ambulance.
- 040 - emergency gas service.
Older devices support fast numbers. To call emergency services, add a symbol (*) after the phone number:
- 101* - call the Ministry of Emergency Situations.
- 102* - call the police.
- 103* - call an ambulance.
- 104* - call emergency gas service.
After typing the combinations, you need to press the call button (green handset).
Universal police number for home calls
With the improvement of technologies and methods of communication, many began to forget about the relevance of landline phones.
Modern children do not even know how to properly use the device to make a call.
The modern world has completely switched to using gadgets, so they have forgotten about old devices.
In order to make a call to law enforcement agencies in an extreme situation using a landline phone, it is worth remembering several points of the algorithm.
The most important thing is to know which number to enter from a landline phone. In this case, you must adhere to the rules regarding the use of law enforcement services.
Nuances regarding dialing a digital combination from a home phone:
- The police number for a landline phone has not changed, as for mobile operators, and is a combination of numbers 02. The region does not matter at all.
- Making a call is completely free. If the call is made from a pay phone, the operation does not require any cash investment.
- At the time the call is made, the applicant’s telephone number is determined at the duty station. If a false call occurs, the caller will bear administrative or criminal liability for the act.
Help can be called within the home via the Internet. There are special sites launched into wide use by the Russian Ministry of Internal Affairs.
Using them you can ask for help. You can also make a call via cell phone - an application via the Internet.
The call can be made anonymously, and it will be accepted, since a special system itself reads all the necessary information regarding the applicant using domains.
Call the police via mobile application
Back in 2014, the Russian Ministry of Internal Affairs developed a mobile application. It makes it possible to contact the nearest police departments and obtain information about local police officers. If the department cannot be reached, the call is forwarded to the emergency telephone number. The application also contains a large amount of information: articles of offenses, data on fines, reminders for citizens, as well as news from the website of the Ministry of Internal Affairs of Russia.
Reasons to call the police number
There may be several reasons to call the police. All of them are determined by the violation of public peace, order, and the implementation of illegal actions.
Conscientious people or those who have had trouble should immediately seek help from law enforcement agencies to stop the attackers.
Reasons to call the police:
- Most often, the police are called to noisy neighbors who do not comply with the rules regarding silence.
- If there is noise on the street or entrance at night, then calling the police is mandatory. This will prevent possible criminal activities.
- If a house has been robbed, private property has been violated, or they have a similar plan.
- Fights and other types of physical influence of one person on another require the intervention of law enforcement.
- Damage to another person's property or public property also requires service intervention.
If a person only has a manifestation of motive, like an attacker, then calling law enforcement does not make sense.
Unfortunately, obscene language, drunkenness and inappropriate appearance are not a reason to call.
Attention! A standard quarrel or breaking the peace at a reasonable time is not an offense, so calling the police will not be possible.
Calling the police is determined by the relevant rules that are prescribed in the laws of the Russian Federation.
You should not abuse the services of the service, as unauthorized calls to the police lead to administrative liability.
What to do if the number to call the police does not work
When a person calls the police, ambulance or the Ministry of Emergency Situations, he expects a quick response. But the call goes through a single emergency number to the operator, who redirects the information to the department of the desired area, etc. To speed up the dispatcher’s response, you should immediately contact the district office of the city service. To do this, dial “0” on your mobile phone, the city’s long-distance code and the short service number. This speeds up the response to the call.
What should I do if, when I try to call the police from my mobile phone, the dispatcher does not answer? If you cannot contact emergency services directly, you should call your local emergency number.
These numbers must be stored in the user's phone. Local health organizations also have emergency numbers.
How to call an outfit through the application
Almost all mobile operators have an application from the Ministry of Internal Affairs of Russia, with which you can not only request the necessary information and get acquainted with the activities of this structure, but also call the police.
First of all, a citizen needs to download the application. This can be done through electronic markets.
The main feature and advantage of this application is that in a situation where the line is busy, the citizen’s call is automatically redirected to either 102 or 112.
In this situation, it does not matter whether the citizen has money on his mobile phone, the call will occur automatically. In this case, using the application without a SIM card is not allowed.
A citizen can also enter his contact information into this application in order to find out the status of consideration of his appeal, find out if he has any fines, etc.
This method of calling the police is the fastest and most convenient, since calls through the application line are received out of turn and are given priority.
In what cases is it impossible to call emergency services?
Even if you have a phone number at hand, it is not always possible to call the police from your mobile phone.
Firstly, the operator may not provide the service to the required extent. Then the number will be busy.
Secondly, the call is made through a third party, which affects the speed of delivery of information.
Thirdly, the 112 operator employee may not know the city well. This is despite the fact that his responsibility is to find out the exact location of the person.
Therefore, it is always better to call the local emergency services directly. Or ask someone around you to contact emergency services.
Expanded list for calling emergency services
First of all, it is necessary to define what is meant by emergency services. These are services whose activities are aimed at protecting the population from various adverse factors.
This includes:
- Police.
- Ministry of Emergency Situations.
- Ambulance, etc.
Each of these services has telephone numbers that you can call and ask for help. The call can be made either from a mobile phone or from a home landline.
Situations often arise when the SIM card is blocked, there is no connection, or there is simply no money on it.
In this situation, there is a single number 112, which you can call regardless of the level of communication and other factors.
Depending on which operator we are talking about, in addition to 112, you can dial other three-digit numbers, with which you can call one or another emergency service and ask for help.
It should be noted that dialing can also be done in a situation where the SIM card is not in the mobile device. Such actions cannot be performed from a home phone.
Dialing occurs by listening to previously recorded voice information and selecting the desired item.
By telephone it is necessary to inform what service the citizen wants to call, for what reason, as well as his contact information and location. This service cannot make a call back to the subscriber’s number.
For some operators, it is possible to call not only the above services, but also, for example, the gas service.
The single number for all mobile operators is 112. Essentially, this is an analogue of the American 911 service.
You can call here on absolutely any issue and in any situation when a citizen is in real danger.
If necessary, the citizen’s call is redirected to the phone number of the relevant department - for example, the police, emergency medical services, and so on.
In some regions, it is possible to call in addition to general rescue services and individual services, for example, the ability to help women affected by violence, a child protection number, etc.
MTS
Mobile operator MTS is one of the oldest mobile operators in Russia. For subscribers of this mobile network, the following combinations of numbers are provided for accessing mobile services.
For example this:
112 | Emergency rescue service |
103 | Emergency |
102 | Summoning officials of the Ministry of Internal Affairs regarding a crime committed or about to be committed |
104 | Emergency emergency gas service |
It should be noted that you do not need to pay any fee to call these services. It is also possible to make a call in a situation where there is no connection in the area where a person is located due to insufficient towers.
You can call the emergency service even when there is no money on your mobile phone number.
When calling the police, you must tell them where the citizen is and what happened to him. The main limitation for calling emergency services is the availability of battery power.
If the phone is completely discharged, you will not be able to call any of the above services.
You can request emergency numbers by calling the customer service department. He is obliged to provide such information to the citizen upon his first request.
Megaphone
Another one of the most leading mobile operators in Russia is Megafon.
It also provides its subscribers with the opportunity to call emergency services in situations where there is no money on the mobile phone, when there is no connection or in other unforeseen situations.
This operator has the same rules as for MTS subscribers, for example:
101 | Fire department |
103 | Emergency medical service |
112 | General emergency service |
102 | Call the cops |
Different regions of Russia may have different requirements for calling emergency services, for example, before or after three digits it is necessary to enter additional characters, such as an asterisk, a hash, etc.
In order to obtain more detailed information about calling emergency services from a mobile phone, you can contact the megaphone subscriber department.
When calling these numbers, the mobile operator does not charge any fees, which allows you to call even with a zero or negative balance.
Beeline
Another of the oldest operators is Beeline. It also provides its subscribers with the opportunity to dial emergency services in the absence of communication, money on a mobile phone, or when using a mobile phone without a special SIM card.
The numbers in this case coincide with those described above. Another innovation is the ability to call 123. This may be necessary in cases where a child is in danger.
You can call 121 when you need advice on various government services.
In the latter case, dialing can be done not only from a Beeline mobile phone, but also from a landline home phone.
Other mobile operators
In addition to the above mobile operators, there are others, such as Citylink, Skylink, Motive.
These mobile operators have different numbers for calling emergency services. For example this:
901 | Fire protection |
902 | Calling the Ministry of Internal Affairs |
903 | Emergency |
904 | Gas emergency service |
Calling these numbers is completely free. To clarify the information, you can contact the subscriber service of each of the above-described operators.
In some regions, it may be necessary to add additional characters to these three digits - asterisks, hash marks, etc.
What and how to tell the operator
When calling the police, you should clearly indicate:
- location of the incident (address or landmarks);
- driving directions;
- phone number;
- Name;
- detailed information about the incident.
The operator may ask additional questions while emergency personnel move in your direction.
If the caller turns out to be a witness or eyewitness to a crime, it is important:
- remember the signs of the attacker (height, clothes, shoes) and report them during the call to the operator;
- provide first aid to the victim;
- Leave your phone numbers so that service staff can contact you.
Police and other emergency numbers
In addition to emergency services, advisory services are also available via short numbers. Thus, the number “115” will be used to provide advisory support to citizens when receiving state or municipal services. Calls to the “Child in Danger” service are made by numbers “121” and “123”.
In any networks of all Russian operators you can:
- find out the exact time - “100”;
- block a bank card – “116”;
- call the helpline - “118”;
- contact the service for helping people with drug addiction - “120”;
- send a telephone telegram – “126”;
- contact the traffic police - “127”;
- “helpline” – “128”;
- get psychological help – “129”;
- find out the weather forecast - “122”.
- make a call to the Federal Tax Service - “127”.
The numbers of these emergency and advisory services must be indicated in the telephone book.
Call a local police officer or a police squad
Life situations require different solutions. In addition to the standard call to the police, sometimes there is a need to call a local police officer or an entire squad of law enforcement officers.
The district police officer specializes in everyday situations in the area to which he is assigned. A police presence is necessary in case of mass illegal actions.
There is no standard number for making such calls, so you need to know exactly the phone number of the district police officer.
In this situation, the call is made from a home phone. In this situation, it will be completely free, but sometimes you need to call the local police officer using a cell phone.
In any case, it is worth knowing the city or region code where the call is made.
If the call will be made from a landline phone:
The call is being made... | City or region code |
In Kazan | 867 |
In Ekaterinburg | 426 |
In Volgograd | 817, 820, 844 |
In Chelyabinsk | 351 |
In Donesk | 629 |
In Omsk | 381 |
Barnaul | 483 |
In Moscow | 495, in the area of 496 |
In Saratov | 845 |
In Orenburg | 353 |
In Ufa and throughout the republic | 390 |