Testing MGTS mobile communications: the strangest mobile operator


MGTS mobile communications are a good solution for people who want to receive a set of necessary services at an attractive price. The company doesn’t have many tariffs, so it’s easier for customers to find the ideal connection option. Our article will review current plans, options and promotions, and provide a description.

MGTS is a large company in Russia that continues to actively develop. Previously, the organization dealt exclusively with landline phones. Now it has become a mobile operator, home Internet and TV provider.

MGTS tariffs for mobile phones in 2021

MGTS cellular communications - a set of necessary services at the best price. The organization currently offers two programs:

  1. Smart
  2. Smart NonStop Unlimited.

Plans differ in the volume of available packages and the cost of services. In the future, we will analyze the current conditions for them.

Smart mini

This program is aimed at people who want to save money on communications. For a small amount you can get basic packages and fully use them. The conditions are extremely simple:

  • Fixed fee – 400 rubles/month, 300 rubles when using a service package.
  • Traffic volume – 2 GB.
  • Calls – 350 min.
  • Unlimited calls within the network and to local MTS numbers.
  • Text messages – 350 pcs.
  • Calls over the package – 1.5 rub.
  • Calls within Russia – 3 rubles.

For some people, this plan will be quite beneficial. If you do not actively use the connection, then you can stop there. For the specified amount you can get small packages, unlimited within the network and free calls to MTS in the capital and Moscow Region.

Smart NonStop Unlim

This plan is suitable for demanding subscribers who actively use various features. Its conditions are as follows:

  • Fixed fee – 650 rubles, or 550 rubles upon activation of a service package.
  • Internet – unlimited or 20 GB/month.
  • Voice calls – 500 min.
  • Text messages – 500 pcs.
  • Unlimited calls within the network and to local MTS phones.
  • Calls beyond the provided package cost 1.5 rubles.
  • Calls within the Russian Federation – 3 rubles.

The presented tariff program meets the requirements of most subscribers. You can comfortably use packages and unlimited Internet access. Additionally, when you activate a set of services, a discount is provided.

Bottom line: why do we need this?

If you are lucky and complete all these quests much faster (and, of course, you are already an MGTS subscriber), you can save from 100 to 400 rubles by connecting from 1 to 3 numbers. But carefully read the full terms and conditions of the tariffs - there are nuances there. And remember that at exactly midnight... that is, exactly at the moment when you refuse MGTS services, your tariffs may automatically change. Not for the best for you. In a word, look, study, and I’ll go to the MGTS office to get the password.

Leonid Vorobyov, editor-in-chief of ichip.ru

Here are more articles about mobile communications:

  • Russian unlimited mobile Internet recognized as the cheapest in the world
  • MTS, MegaFon, Beeline or Tele 2 - which operator has the fastest mobile Internet?

Stock

MGTS offers customers not only mobile tariffs. The company regularly holds promotions to attract new subscribers. Current offers at the time of writing:

Tariff "Cool"Home Internet at a speed of 500 Mbit/s and television 89 channels555 rubles per month
Fun spring with Internet and TVInternet at a speed of 200 Mbit/s and 141 channels649 rubles per month
Double pleasureTariff for mobile communications Smart mini and Internet 200 Mbit/s649
Unlimited communication2 gigabytes for mobile Internet +350 minutes +350 SMS for phone and home Internet at a speed of 300 Mbit/s.Issued as a gift when connecting home Internet and television for 649 rubles.
Samsung Galaxy J3Smartphone for 1 ruble per monthIt is necessary to activate special services offered by MGTS
Together - cheaper3 SIM cards, which provide 12 gigabytes for mobile online and 1350 minutes for calls + Home Internet 200 Mbit1149r
Galaxy J1 mini1 rub/monthThe promotion is valid upon activation of a set of services

You can find a list of current company shares on the page https://mgts.ru/home/internet/actions/. The organization is constantly preparing new unique offers for clients.

Subscriber reviews

Reviews about the mobile operator MGTS can be found in a variety of ways. But basically, most subscribers leave positive comments.

Basically, users note such criteria as affordable tariffs, fast connection, stable signal operation, and so on.

It is worth noting that subscribers also leave negative reviews. They are mainly related to the quality of service.

So, there are some complaints about the operator’s waiting time, his work and other nuances of service.

The main positive reviews are aimed at the company’s pricing policy for providing a comprehensive Internet connection to a mobile phone, computer and TV, and at the same time through just one cell phone.

At the same time, a comprehensive package is provided to clients with a good signal, which is important for receiving positive feedback from clients.

But in recent years there has been a trend towards a decrease in the popularity of the mobile operator MGTS.

This is again due to the service, which plays a very important role for the subscriber.

Thus, many subscribers claim that when contacting the company’s centers they are openly rude and do not want to help in resolving issues that arise.

This ultimately pushes many citizens away from connecting to this mobile operator.

It is worth noting that the company administration is clearly not interested in raising the level of customer service and this plays a very negative role.

Thus, as can be seen from this article, working with MGTS is quite easy and simple.

At the same time, the convenience of work lies in the fact that the client can immediately connect not only a mobile operator with the Internet, but also additionally Internet on a PC and television.

In this case, payment does not occur separately, but immediately for all services received from MGTS at home.

But before connecting to a mobile operator, you need to carefully study all the reviews and conditions of the company’s tariffs, since they are not suitable for all users.

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Download the MGTS app on iPhone Download the MGTS app on android

Tariffs for travel in Russia

When traveling within the Russian Federation, subscribers continue to use their standard tariff plans. This means that the conditions remain the same, only the region that is considered home changes.

Smart Mini

Clients retain all packages, the cost above them remains the same. But when calculating, the home region is considered to be the region in which the subscriber is currently located. You can study the conditions again a little higher.

Smart NonStop Unlim

Standard packages are reserved for clients. Their cost above the base volume also does not change. When making calculations, the home region is considered to be the region in which the person currently resides. A little higher, you can once again review the standard parameters for this plan.

Calls to other countries

Below is the cost of calls to other countries per minute on MGTS mobile tariffs:

  1. Europe – 60 ₽.
  2. CIS – 40 ₽.
  3. Other countries – 80 ₽.
  4. Calls via satellites – 300 ₽.

The page https://mgts.ru/upload/contents/687/Spisok_stran_dlya_zvonkov_v_drugiye_strany.pdf provides a list of countries with indicated prices for calls made.

Quest 3. Open your personal account

This is a great opportunity to control your balance, so the first thing I did was download the mobile application from MGTS. But then it was clearly not my day.

Taught by experience, I entered both mobile and landline, but I was still unable to register or “remember the password.”

Can you translate this phrase: “The specified login does not meet the conditions for password recovery”?

An attempt to do the same through the site led to the expected result.

A single contact center with an automated “help” system is another attraction not for the faint of heart. I tried to request a password three times, each time I was dragged through the menu in a very surprising way, but even when I finally got to the “Do you want to get the password - press 2”, entered all the data that was asked of me... I was simply told that the balance was positive and amounts to so many rubles. The balance is positive, the mood is not. It would be better to immediately “go where you connected it.”

Travel the World

The cost of service when traveling around the world depends on the chosen destination. It is necessary to first clarify the state in order to obtain the information of interest from the operator.

Basic rates

The basic cost directly depends on the state. You need to visit the page on the official website https://mgts.ru/upload/images/f/1/mobile/Spisok_stran_Nol_bez_granits.pdf, find the country of interest in the list.

Services for travel outside Russia

When traveling abroad, you can use various options. They allow you to reduce communication costs and save money significantly. Current offers:

"Zabugorische"By activating the service, the available packages of calls and traffic provided for in the tariff become available outside the Russian Federation.The first 10 minutes of incoming calls are free in all countries. In popular ones - without restrictions.
Outgoing calls to the Russian Federation – the first and sixth minutes are paid based on the roaming tariff plan. From the second to the fifth minute – 39 rubles/m.

The subscription fee for using the option is 350 rubles in popular countries or 390 rubles per day in others.

Easy roaming and international accessFree option that allows you to use communications outside the Russian Federation0
Zero without limits45 minutes per day (incoming and outgoing) for calls to Russia145 rubles per day
If the available limit is exceeded - 39 rubles/m.
BIT abroadUnlimited internet abroad450 rubles per day
Your expenses on foreign tripsFree option to track expenses0
50 SMS in Europe250 ₽
100 SMS in Europe350
50 SMS while traveling around the world500
100 SMS while traveling around the world700

How can I find out if I can connect?

You can check the possibility of connection in your home by calling the MGTS User Support Service or using one of the services to search for available offers from Internet providers. The most popular resource is moskvaonline.ru. On the website you can find up-to-date information on tariff plans of leading providers in Moscow and the Moscow region with a detailed description of services. To specifically search for offers, you must fill out the online form:

  1. Enter the address of your place of residence (street and house).
  2. Select connection type.
  3. Click on the interactive button “Show tariffs”.

On the website you can see the ratings of providers, get a free consultation on choosing the optimal tariff by calling 8(495)669-00-51 and fill out an application for connection to MGTS.

How to switch to MGTS with your number?

We studied tariffs for international roaming and intercity. But how can you become a subscriber of this company while maintaining your previous number? You can submit a request to transfer to MGTS on the official website. In the future, a courier will come to you and deliver the necessary documents and SIM card.

Additionally, you can personally visit the operator’s office. You must provide a passport, sign an agreement and submit an application to port your number. The cost of this procedure is 100 rubles.

Number transfer takes up to eight days, depending on the current workload of the organization’s specialists. The client may, upon request, postpone this procedure for up to 180 days. During the migration, there may be temporary network interruptions.

cellular

The merger of MTS and MGTS has long seemed to shareholders to be a successful and profitable idea, which was even formalized on paper. But its implementation was hampered by a whole bunch of problems: it was necessary to collect a lot of documents, permits, certificates, licenses, which, of course, required a lot of effort and time.

The idea was promoted much later. It was bought out, and on its basis a completely new network was formed called MGTS.

The changes came into force so quickly that the media did not have time to react, and the reorganization did not receive excessive publicity. And yet, the new company managed to take a leading position in the Russian capital. Of course, its appearance required significant expenses.

The latest developments offered by MGTS are explained by the latter circumstance.

The interaction of two companies - MTS and MGTS - has endowed the Moscow network with many advantages, which you can read about below. This is how more favorable tariffs for customers appeared, which are especially appreciated both in the capital and in the Moscow region.

However, there were no large-scale changes. All service packages, although they have undergone changes, still take everything into account and try to satisfy old user requests.

Additional Internet traffic packages

Running out of traffic? Has the operator cut down the speed and has it become difficult to use online services? MGTS suggests requesting additional traffic to avoid inconvenience. To do this, you need to activate one of the available options:

  • Turbo button 500 MB – 95 rub.
  • Turbo button 1 GB – 175 rub.
  • Turbo button 2 GB – 300 rub.
  • Turbo button 5 GB – 450 rub.
  • Turbo button 20 GB – 900 rub.

The specified amount is written off when the option is activated. After its connection, access to the worldwide network is provided at the maximum possible speed, until the end of the received traffic volume.

What questions should you not contact the call center with?

Contact center specialists do not provide information regarding tariffs and services of other telecom operators. And they also cannot help if the user is faced with fraud by persons who are not representatives of the company.

Contact center employees refuse to service citizen requests containing profanity.

Subscriber requests will not be considered if the data transmission failure was due to a power outage or the actions of third parties. The company is not responsible for events occurring due to reasons beyond its control.

Answers to questions regarding television, the Internet, and mobile communications can be found on the MGTS website in the “Support” section. Useful information is published in the “Additional Information” subsection. Subscribers can disable services by visiting the nearest company office.

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