Why are we told that the subscriber is talking on another line?
Literally, this voice notification is usually found with the MTS operator. When we call any MTS subscriber, we can hear a voice message: “The subscriber is currently talking on another line. Please wait for a response or call back later." After this, the music starts playing, and after about a minute everything repeats again.
For other mobile operators, this message may differ slightly in form.
It could be:
- “The subscriber’s phone is busy, leave a message after the signal”;
- “The subscriber’s phone is busy. Please call back later" and other formats of notification about the unavailability of the call recipient at the moment.
In most cases, this means that the person is talking to someone else on the line at that moment and cannot answer your call. If the subscriber's line and his phone support parallel calling, then during the conversation he will receive beeps or other sounds indicating that you are calling him. He will also see on the screen the number from which the call is coming. In this case, he can press the call button, and while holding the first line in standby mode, switch to you and talk.
In many countries around the world, the ability to receive multiple calls simultaneously is provided by default in the packages of many operators. In Russia, you may need to connect such a service additionally (for example, “Call Waiting” from Beeline, “Second Line” from MTS, etc.) in order to be able to work with several calls simultaneously. Also, in your phone settings, you may need to go to the “Calls” section and activate the “Second Line” and “Status” options (on other phones - “Call Waiting”).
Decoding standard phrases of a mobile autoinformer
There are a number of standard phrases used by autoinformers of different operators in cases where it is impossible to establish contact with the requested number.
- “Subscriber is temporarily unavailable, call back later” means that the subscriber’s phone turned off suddenly, without sending a signal to the station to leave the mobile network. This happens when the device turns off due to a low battery or breakdown.
- “The subscriber’s device is turned off or is out of network coverage” - this message arrives when a person turns off his phone. In this case, the device sends a warning signal to the station about shutdown. Another option is for a person to leave the coverage area, being outside the city, where the signal of his phone gradually weakens, and the border of the coverage area is fixed by the station.
- “The subscriber is currently unable to answer your call” is generated by the system when the phone is turned off or moved out of the range of reliable signal reception.
- “Subscriber is temporarily blocked” you hear when you call a number that has been blocked by the owner or mobile operator.
- “Wrong number dialed” – you are trying to call a number that is not assigned to the subscriber or dialed in the wrong format. Check your typing and correct the mistake.
- “The network is overloaded” - the message is generated, as a rule, during major holidays or if you are present at a crowded event. Mobile stations were unable to serve all subscribers who wanted to call at a given time. The channel is designed for a certain throughput per unit of time, and if the number of subscribers is exceeded, the stations cannot cope with the load.
In almost all cases where you cannot contact your friend, contact is restored after a short time.
What does it mean if you can’t reach a person by phone?
Having found out what this “Subscriber is talking on another line” notification is, let’s also figure out what to do when receiving this notification. If your call is urgent and the caller's phone supports multiple lines at once, you can stay on the line and wait until the caller wants to answer your call. It will switch to you, you will talk, and after the call ends it will return to the original line.
If the subscriber does not pick up the phone, the system may prompt you to leave a voice message for him. If the reason for your call is urgent, there is a reason to send the subscriber a message through popular instant messengers (Telegram, Viber, WhatsApp and analogues).
You can also just wait and then call the right person back. If he was busy with a regular phone call, then after what time he will be free and you can easily reach him.
You have been added to the blacklist
As you know, almost every operator has an option that allows you to blacklist the desired subscriber. If you are on someone's blacklist, when you call this person you will receive a message that the subscriber is busy (unavailable).
In this case, you will need to somehow bypass the blacklist. Use the phones of people close to you or people you know to make a call, use instant messengers and social networks to send a message.
Use a different number to make a call to the desired subscriber
When a subscriber is temporarily unavailable
The subscriber may be unavailable in the following cases:
- the most common reason is that the user simply left the network coverage area, ended up in an area where the signal does not reach or where it is too weak to make a connection;
- a network error in which the answering machine is interrupted and sends a signal that the subscriber is unavailable;
- The phone number is entered in the wrong format, for example, instead of the number 8 or +7, 7 without the plus sign is entered.
In addition, there may be station congestion. This happens on holidays. In this case, both the user and the connection will be unavailable, since the towers are overloaded.
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Incorrect network type when calling another party
Also, the settings of some phones may have the wrong network type set. For example, the owner of a smartphone has set 4G as the priority type, but the current coverage of the mobile operator cannot handle it. This may cause problems with call availability for that subscriber.
In this case, you need to go to the phone's network settings and set the correct network type (or automatic selection).
This will also be useful: what does “Subscriber temporarily unavailable” mean?
Reasons why a subscriber cannot answer a call
- Your friend's phone suddenly died and there is no way to charge it. Perhaps he is on the road or, for example, in a cinema.
- It is possible that your friend left the network coverage area for some time - went down to the underground parking lot or went into a store located in the basement of the building. After some time, he may well appear in touch without even noticing that he was missing “from the air.”
- Perhaps your friend went out of town and found himself in an area of poor reception or where there is no telephone coverage at all. Remember, maybe he has elderly relatives living in the countryside, or his work requires frequent trips out of town.
- Maybe he went on vacation abroad? In this case, the switched-on SIM card of the Russian operator will lead to serious expenses, so, most likely, he either turned off his phone during the vacation or uses a different SIM card.
- Sometimes situations arise when circumstances require turning off the phone. For example, your friend is sitting at an important meeting where everyone is required to turn off their phones, or he got sick, took some medicine and went to bed. After some time, the connection will be restored - you just need to be a little patient.
- The most unpleasant case. They don’t want to communicate with you, so your phone is blacklisted. It is very simple to check this: you need to call this person from another number that is unknown to him or is not associated with your identity.
Network line failure when making a call
The quality of mobile coverage and the level of its performance do not always meet international standards. There are regularly malfunctions and dysfunctions in the work of mobile operators that directly affect the quality of calls. The number of failures especially increases during various holidays (New Year, Christmas, Easter, Kurban Bayram and others), when tens and hundreds of thousands of people simultaneously call to congratulate each other.
Not all operators directly report network congestion. In this situation, the caller may get the impression that the number is busy and the subscriber is talking on another line. We recommend waiting for some time and then calling the right person again.
Connection to block conversations
Domestic operators have a popular service called “I’m busy.” If the subscriber does not want to be disturbed during any time periods (meetings, receptions, studies, trips, etc.), he will activate this service and will not receive calls during this time. This service applies to all incoming calls, and can be configured for certain hours of the day.
By calling such a subscriber during the activation period of such a service, you may receive a notification that he is busy and cannot answer the call.
In this case, we recommend using alternative ways to contact the subscriber - instant messengers, social networks, as well as a personal meeting format (if possible).
It is not your fault
When a similar phrase comes from the speaker, some begin to panic, believing that the problem lies in their device or malfunctions on the part of the operator. In this case, the “subscriber” does not mean you, but your “failed” interlocutor.
The reason for the “defect” lies in the lack of funds in the answerer’s account necessary to accept the incoming call. How is this possible? It’s very simple: if the subscriber is in another country (roaming), then in order to respond, he must have a certain amount of money on his balance. If it is not on the account, then contacting him will be problematic.
Often, owners of mobile devices themselves activate incoming blocking so that no one bothers them or for other reasons, for example, so as not to spend a lot of money while roaming. This is also possible after losing the phone, then disconnecting it is completely justified.
One of the common factors is a malfunction of the cellular operator. This happens infrequently and is short-term. It is enough to retry the connection after a couple of minutes, and the connection can be established.
Mobile phone malfunction
In some cases, messages that a subscriber is talking or busy may indicate that the subscriber's phone is broken. In this case, the owner could damage or wet the device, or there may be some problems if the phone comes into contact with the SIM card. Also, the phone may simply suddenly die.
In this case, it is worth replacing the phone or sending it to a service center for diagnostics and repair.
This is interesting: can someone connect to my smartphone without my knowledge?
Почему телефон абонента временно недоступен
РќР° самом деле существует несколько причин, почемS ѓ S‚елефон абонента временно недоступен. RS‚Рѕ РЅРµ заввисит РѕС‚ того, какой оператор сотовой СЃРІСЏР·Рё обслуживает СЃРёРј-карту †” может быть недоступен S‚елефон R'Релайн, Мегафон, РњР ўРЎ Рё Теле2, Р° та кже РІРЅРµ зависРемости РѕС‚ производителя телефона, РЅР°РїС ЂРёРјРµСЂ Самсунг:
- Абонент находится РІ месте, РіРґРµ SЃРѕС‚овая SЃРІСЏР·СЊ РЅРµРґРѕС ЃС‚СѓРїРЅР°, Р»РеР±Рѕ неустойчивый СЃРегнал СЃРµС Ryo. Такими местами SЏРІР»СЏСЋС‚СЃСЏ RїРѕРґР·РµРјРЅС‹Рµ RїРµСЂРµС…РѕРґС‹, РїРѕРґРІР °Р»С‹, метро. РљСЂРѕРјРµ того, телефон абонента временно недоступен РІ спецРеально экранированных помещениях — РєРѕРЅС†РµС ЂС‚ ные залы, театры, Р° также здания SЃРїРµС†Реальных служР±, то есть помещения, РіРґРµ необходимо S‚ехнически SѓСЃS ‚ранить возможность SЃРѕРІРµСЂС€РёС‚СЊ R·РІРѕРЅРѕРє;
- Телефон недоступен, хотя включен, вдали от населеРSных пунктов, от вышек ретра нсляторов — сеть здесь недоступна;
- Пассажиры самолетов также становятся временно РЅ RµРґРѕСЃС‚упными;
- Если абонент выключил телефон, то RїСЂРё R·РІРѕРЅРєРµ ему СЃРєР ѕСЂРµРµ всего будет сообщено, С‡С ‚Рѕ телефон абонента временно недоступен;
- Если S‚елефон разрядился Рё отключРелся, Р»РеР±Рѕ S‚елефон РїР ѕРІСЂРµР¶РґРµРЅ, раз Р±РёС‚, утоплен, РІ общем, выведен РёР· строя, то РѕРЅ РЅРµ SЃРјРѕР¶ RµS‚ RїSЂРёРЅРёРјР°С‚СЊ SЃРёРіРЅР°Р”, RїРѕСЌС‚РѕРјСѓ RѕРЅ станет недоступен;
- РџСЂРё отсутствии SЃРёРј-карты или ее замене, телефон абоРSента станет недоступен ;
- Рђ еще SѓСЃР»С‹С€Р°С‚СЊ РѕС‚ автоинформатора Рѕ том, что S‚еле фон аб онента временно недоступен RјРѕР¶РЅРѕ РїСЂРё RїРµСЂРµРіСЂСѓР¶РµР Sности SЃРµС‚Рё, S‚акое SЃР»СѓС‡Р°РµС‚СЃСЏ РІ РїРєрєРѕРІС‹Рµ S‡Р°СЃС‹ нагруз RєРё " ешат поздравить друзей Рё близких.
Р' ситуацРеРё, РєРѕРіРґР° телефон абонента временно РЅРµРґРѕСЃС ‚упен, лучше всего просто RїРѕРґРѕР¶РґР°С‚СЊ немного перезвово‚СЊ ему, R»РёР±Рѕ RїРѕРїСЂРѕР±РѕРІР°С‚СЊ отправ ить СЃРјСЃ, или связаться РґСЂСѓРіРёРј СЃРїРѕСЃРѕР±РѕРј. RџСЂРё этом, RєРѕРіРґР° R°Р±РѕРЅрµРЅС‚ SЃРЅРѕРІР° RїРѕСЏРІРІРёС‚СЃСЏ RІ SЃРµС‚Рё Рё SЃС‚анет доступным для Р·РІРѕРЅРєР°, зввпнвшему должно придти СЃРѕРѕ±С‰РµРЅРёРµ «ланный абонент появился РІ СЃРµС "ReV".