4 ways to reconnect Altel tariff in Kazakhstan

Tariff "SMART Super"

To use a smartphone as a modem, a Share Internet connection is required.

If the GB included in the Smart Super tariff is used up, Internet access is suspended until the end of the billing period. To resume access, you need to update your services or activate the “BOOSTER” option.

Sending SMS included in the Smart Super tariff is blocked if the balance is negative.

Cost – 1890 per month.

Conditions provided:

• Calls to Altel are free;
• Calls to other numbers – 200 min/month;
• SMS to Altel – 1000 per month;
• Internet – 30 GB/month (15 GB from 00:00 to 23:59 and 15 GB from 00:00 to 08:59).

Cost over the limit of included services/in case of insufficient balance for payment:

• Calls to Altel – 11 tenge/min;
• To other numbers – 11 tenge/min;
• SMS to all networks – 8.

Important! *808*19*0# – USSD command for reconnecting the Smart Super tariff

Checking your account balance

To get information about the balance, you only need a mobile phone. From it, type the following command:

• *111#, then press call, within one minute you will receive an SMS with the balance amount;
• another option is to send an SMS with a request to the operator number 111;
• if one of the previous methods fails, then call 811.

Entering a command or sending an SMS does not involve a commission, and it also does not affect if you have a negative or zero balance. The service acts as user support. If you still could not check the balance on Altel, then check the activity of the SIM card and restart your mobile device.

(1 rating, average 5 out of 5)

Registration Altel

After purchasing a SIM card, you need to set up the Internet. On most modern devices, the connection is automatic. But sometimes you have to do everything manually.

How to connect

After inserting the SIM card into the phone, the 4G icon should appear on the screen. To connect, you need to go to your phone settings. In the “Wireless Networks” section, you must select “Mobile Network” and manually add a new access point.

You need to click “New access point”, specifying the name Altel 4G, and specify Internet in the ARN column. There is no need to change anything else, the settings need to be saved. Sometimes the device needs to be rebooted.

How to reconnect

Altel allows you to reconnect your Internet to a different tariff ahead of schedule. But unused traffic is automatically burned. There must be enough funds in your account to connect to a new tariff.

Activate Altel SIM card

After purchase, the Altel SIM card needs to be activated. This is easy to do: you just need to insert the card into your phone and make an outgoing call to any number.

Call to the Call Center

If necessary, you can use a voice assistant or a technical support center operator at the following numbers:

1. 611 is a free number for all Altel subscribers.
2. +7 700 8000880 - for calls from third-party mobile operators, the call is free for Altek KZ subscribers.
3. 8 8000 8000 11 is a toll-free number for all mobile operators and calls from landline numbers.
4. 2 598 777 - the number is available only for city numbers in Almaty. The call is free.

Visit to the sales office

If for some reason the user cannot use any of the methods listed above, he can turn to Altel employees for help.

You can do this through a personal visit - just visit one of the Altel 4G showrooms in your city and ask any employee for help. Don't forget to take your passport or IIN with you to confirm your identity.

You can get information about the location of offices on the official website altel.kz by reading the detailed map.

Mobile app

The Altel mobile application is not just a mobile version of the official website, it is a full-fledged tool that the user can use for everything related to the operator’s services.

In addition to instantly receiving all the information about the current tariff, news and new offers from Altel (including promotional ones), the user can use it to solve almost any problems that arise with the operator’s work.

You can reconnect the tariff through the mobile application in the same way as the account on the official website.

Simply download the app (from the AppStore or PlayMarket), log in with your mobile number and open your plan menu.

If reconnection is possible according to the operator’s conditions, this can be done in a few clicks.

For modems and routers

The first part of our review is the current Altel 4G tariffs with unlimited Internet for a modem and other devices that allow you to access the network. The operator offers several options, which we will discuss in detail.

UNLIM

• 5990 tenge monthly;
• Unlimited traffic;
• One minute of outgoing call – 25 tenge;
• SMS within the Republic of Kazakhstan – 8 tenge;
• SMS to numbers of other operators – 25 tenge.

To connect, use the command – *808*9#. Let's consider another Altel 4G tariff with unlimited Internet.

TURBO UNLIM

• 8990 KZT monthly;
• Traffic without restrictions;
• Minute of conversation – 25 KZT;
• One message – 8 KZT;
• SMS to numbers of other operators (outside the Republic of Kazakhstan) – 25 KZT.

To connect, dial *808*8# on your keyboard.

We reviewed the current Altel 4G offers with an unlimited tariff and Wi-Fi for routers - our next hero has a limited amount of traffic.

NON STOP

• 4500 tenge per month;
• 45 GB;
• The cost of SMS and calls is similar to the offers described above.

To activate TP, dial *808*33#.

Now let’s look at what Altel 4G Kazakhstan tariff plans are offered by the operator for the convenience of calls to landline numbers.

Login to your Altel Kazakhstan personal account

The number of Altel subscribers is growing, and operators physically do not have time to serve everyone. To optimize the service, the company has developed a personal account where each client can create an account. The service is free and solves many user problems remotely.

Login to your personal account

Login to your Altel 4G personal account

To create an account, you only need a smartphone or computer with Internet access. You can quickly register your personal account using the link.

To register an account, enter the subscriber number in the form that opens; in the future it will serve as a login. You must select where the notification of successful registration of your personal account will be sent (SMS or mail). After reading the terms and conditions, click the “Registration” button.

To receive a password to access your personal account, you must send a message to number 126 with any text. The system will send a one-time combination that must be changed for security reasons.

Attention! The password for your personal account is valid for 3 months. The countdown starts from the moment of the last authorization. It is important to promptly submit your request for new login information.

Login to your Kazakhtelecom personal account using login and password

A quick login to your Altel personal account is available here. The appropriate fields indicate your login (valid phone number) and password.

If the authorization data in your personal account is lost, you can use the recovery form by selecting the “Recover password” option on the account login page.

A window will open in which you need to specify your Altel phone number and the method for receiving a new password (mail or SMS). The password sent by the system can be changed in your personal account settings.

Altel also offers subscribers an alternative authorization method. Those interested can log into their personal account through social networks. You need to click on the icon of the desired network and enter your login information to the page. A telephone number is usually used as a login for your personal account.

Altel 4G tariffs: overview of offers from the operator

In this article we will look at the existing Altel 4G tariffs - we will talk in detail about each offer and analyze the methods of connecting and disconnecting. Do you live in Kazakhstan? Then this review is for you!

We will take a detailed look at the tariffs in your Altel 4G personal account, but first let us remind you that the operator is the first communication service provider in the republic, operating since 1994. Now it is the largest telecommunications company offering affordable prices and excellent quality Wi-Fi and voice communication services.

We’ll immediately provide short instructions on how to find out your tariff:

• Open the device keyboard;
• Dial *808# ;
• Press the call key.

So, let's move on to the available offers and look at Altel 4G Internet tariffs.

USSD commands

USSD commands are special codes used for a brief machine “description” of services. The codes are intended to be entered by the user; they make it easier to manage your services without contacting the operator.

The service also has its own commands (only for those tariffs where the ability to reconnect is available).

To reconnect your Personal tariff, use the command *908#.

Reconnection commands for other plans:

• *808*37*0# — EXPERT;
• *808*38*0# — EXPERT Plus;
• *808*31*0# — Fast and Furious;
• *808*25*0# — Promo SMART;
• *808*32*0# — Turbo Fast and Furious;
• *808*20*0# — SMART Pro;
• *808*19*0# — SMART Super;
• *808*18*0# — SMART;
• *808*35*0# — Turbo Fast and Furious+;
• *808*34*0# — Fast and Furious+;
• *808*40*0# — Expert OPTIMUM.
• *808*14*0# - Super SMART PRO;
• *808*0*0# — Super SMART+;
• *808*0*1# - Super SMART;

If you do not find your plan in this list, then the service is not available for it - this option is not available under the terms of the package or the tariff is archived.

Using the USSD command, you can reconnect to any higher tariff. There are enough characters on the mobile keyboard to reproduce them - just open the phone number dialing window and enter the appropriate one.

Also, there must be an amount in your account equal to or greater than the amount of the subscription fee. After successful completion of the transaction, this amount will be automatically withdrawn from the balance.