Tele2 Arkhangelsk region: tariffs, services and technical support

The Tele2 company today is one of the largest in the country; its difference is that it allows users to manually manage their tariff plan.
The subject of Russia - the Arkhangelsk region has more than 1,183,400 inhabitants. The administrative center is the city of Arkhangelsk. Tele2 is considered one of the main telecom operators. To enter your personal account, you need to follow the link https://tele2.ru/lk. Your region will be automatically detected in the system, and if this does not happen, enter it yourself.

Personal account tele2

To create a personal account on the operator’s website, you need to fill out all the fields following the instructions, and then confirm your identity by entering a code in the appropriate field that will be sent to your mobile phone.

First of all, you need to make sure that this cellular operator is present in your region. The coverage map can be found on the official page https://msk.tele2.ru/coverage

Click on the image to go

After completing the creation of your personal account, experts recommend setting a fairly complex password and writing it down in a place where outsiders will not have access to it. In addition, there are mobile applications for Android and iOS that have illogical functionality.

In your personal account or mobile application, you can quickly find out how much money is left in your account, study in detail all the conditions of your tariff plan and, if necessary, switch to another tariff plan if the current one for any reason no longer meets your preferences. In addition, it is possible to connect additional services and disable them when the need for them is no longer necessary. In addition to your card, you can also link the cards of your family and friends to your account, which will also allow you to control their expenses.

Let's consider the features and advantages of Tele2 in the city of Arkhangelsk, which can please subscribers of this operator.

Included services by default

For comfortable and simple management of cellular communications, standard options are installed by default on each contract, common for all types of tariffs - archived and current. There is no subscription fee or additional cash injections for them. The user is able to visually familiarize himself with them by performing one of the following procedures:

  1. Use the USSD code service. The following combinations are available:
  • *189# displays a list of paid entertainment subscriptions on the display of your mobile device. If you agreed to the installation, in this menu, cancel all unnecessary ones. Sometimes, when surfing the resources of the network web, you can easily pick up paid useless content, which the subscriber learns about when paying for the connection;
  • *153# list of all active options and services on the number. All standard applications are shown here. Turn them off as needed.
  1. In the personal account space, the function of monitoring subscriptions and functions is also implemented. The corresponding tab lists all currently available connections. In the mobile application, the controls are identical.
  2. Request information from specialists in the sales department or by calling the customer service. Upon request, unnecessary content will be removed.

To completely cancel all options, write *152*0#. The team will clear your number even of useful applications.

Below is a description of the most famous starter kit services and a brief analysis:

  1. Beacon. Send free notifications to your interlocutors asking them to call you back urgently. Remember the code *118*phone number#. Installed on all TP.
  2. Informer. The operating principle is similar to the previous proposal. Ask users to contact you if you have a zero balance. Just call and a request for feedback will be automatically generated. Does not require activation; to stop working, you must personally go to the provider’s department.
  3. Mobile translation. Top up your account or another subscriber by pressing a couple of keys. There is no fee for use. Remember the codes:
  • *145# will take you to a special menu, follow the instructions;
  • Write *145*phone* amount # to instantly transfer money to the specified contact.
  1. Convert minutes to GB. When completing a standard Internet package, convert the remaining minutes into traffic according to the established proportions. The option is not available for archived tariff plans. The operation looks like this: *155*62* quantity # transfer of a certain balance. *155*77# information about available sizes. Does not work on Tele2 tariffs without a subscription fee.
  2. Caller ID. Automatically reveals encrypted contact details of an incoming call.
  3. I am in touch. Let your friends know about the appearance of Tele2 base stations in the coverage area. They will receive a message with the appropriate content.
  • *128# characteristics;
  • *128*1# installation;
  • *128*0# cancellation.
  1. Transfer of balances. All unused gigabytes, messages and minutes automatically roll over to the next billing month.
  2. Who called. As soon as you turn on your mobile device, you will receive an SMS with a list of contact persons who wanted to talk. *155*331# - activation, *155*330# deactivation, *155*33# status.
  3. Forwarding incoming calls. Transfer all calls to another device. When traveling abroad or in Russia, it is advisable to deactivate the ##002# function.

Tele2 tariff plans: Arkhangelsk

The Tele2 operator makes sure that each client can receive communication services and Internet access to the extent that he needs, without overpaying for something that he will not use. For this reason, the company’s specialists have developed several tariff plans with different conditions.

Tele2 mobile operator tariffs

For example, the “ My Tele2 ” tariff requires payment of 8 rubles per day. For this amount, the subscriber receives 6GB of Internet traffic, unlimited access to the most popular instant messengers and social networks, as well as unlimited calls to other subscribers of the operator, regardless of their location.

My Conversation tariff plan requires a monthly payment of 240 rubles. For this money, the subscriber receives 2 GB of traffic, 150 minutes, which can be spent on calls to subscribers of other operators located in the same region, the ability to make unlimited calls to Tele2 subscribers throughout the Russian Federation, as well as 50 SMS messages.

My Online tariff costs 340 rubles per month and includes a 10 GB traffic package combined with unlimited access to the most popular Internet applications, as well as unlimited calls to Tele2 and 350 minutes of calls to subscribers of other operators. In addition, the price of the service includes 50 SMS messages.

The “ My Online+ ” tariff differs from the previous one only in cost (600 rubles), twice as much traffic and the fact that calls to subscribers of other operators are allocated not 350, but 650 minutes. In addition, subscribers are offered a classic tariff and a tariff offering Internet for devices. Both of these offers have no subscription fees.

But it is worth remembering that the cost of services may vary depending on the region and city. You also need to know what types of networks are used in Arkhangelsk, and whether this mobile operator generally provides cellular services in your region.

Tariffs without monthly fee

Tele2 Arkhangelsk tariffs without a subscription fee do not lose their relevance, offering maximum savings and the ability to independently select the required volumes of traffic or minutes. The main offer is the “Classic” TP with the following specifications:

  • every 10 MB of traffic will cost 15 rubles;
  • minute of communication in the home region - 1 minute, to other Tele2 Russia numbers - 2 rubles. in a minute;
  • communications in the network of third-party operators – 8 rubles;
  • roaming services are configured individually and depend on the specific country and region visited;
  • Sending messages also depends on the operator and country of the recipient. SMS message in your home region – 1.5 rubles, to other numbers – 5.5 rubles.

Internet access services: Arkhangelsk

In addition to telephone services, the company also provides its subscribers with Internet access. Moreover, the functions of both Internet access from a smartphone and from a tablet or personal computer/laptop are implemented. The packages differ mainly in cost and amount of available traffic. Overall, since Tele2 has to compete with the leading Big Three operators, it has to maintain connection quality and speed at a high level, as well as offer competitive prices for its services.

Tariffs for Internet services Tele2

Efficiency of new and old tariffs

It's time to compare how the company's pricing policy has changed over a period of time. Here is a list of the most popular outdated and existing connections.

ActiveSubscription feePackage of minutesLettersInternet sizeArchive TPStanding PaymentsminutesLettersAvailable Gigabyte package
My Tele27No5Black903503500,5
My conversation199150501Very black1993003002
My online +4995505015Super black4908008006

Let's analyze the data obtained and compare the statistics:

  1. The cost of basic services has not changed and is floating around the same value.
  2. The number of free messages has decreased significantly to 50.
  3. The only good thing is the volume of traffic. The provider decided to increase the number of gigabytes due to a sharp increase in demand for web resources. Modern subscribers need traffic more than free calls.

Helpline

If any difficulties arise while using the services of the Tele2 operator in Arkhangelsk, or you need to find out some information, you can always contact the support service. From a mobile phone into which an active Tele2 SIM card is inserted, you need to dial 611, then either select the section corresponding to your request in the voice menu, or press “0” to contact the operator. From other landline and mobile phones you should dial 88005550611. It is free from any phone number throughout the Russian Federation. Those subscribers who are outside the country while roaming can contact the operator at +7 951 5200611.

Below you can familiarize yourself with the USSD commands of the mobile operator.

USSD commands tele2

Addresses, opening hours, telephones

AddressWorking hoursTelephone
Voskresenskaya st., 95 (Market “Diet”)Daily: 10:00-20:00.611 /
Voskresenskaya, 20 (Titan Arena; cellular company; 1st floor)10:00-21:00(812) 989 00 22 or 611 from mobile
Leningradsky Prospekt, 255 (Varavino district, Petromost shopping center, 1st floor.)Mon-Wed, Fri - 11:00-18:00, Sun - 11:00-18:00, break - 14:00-15:00, Thu, Sat - closed.611 /
Leningradsky Prospekt, 327 (District Factoria, shopping center "Factoria", ground floor.)Mon, Wed-Sat - 11:00-18:00, break - 14:00-15:00. Tue, Sun – closed. 611 /
Leningradsky Prospekt, 323(812) 989 00 22 or 611 from mobile
Leningradsky Prospekt, 38 (Maksi shopping center; cellular company; 1st floor)10:00-21:00(812) 989 00 22 or 611 from mobile
Moskovsky Ave., 49(812) 989 00 22 or 611 from mobile
emb. Northern Dvina, 27 daily, 10:00–20:00+7
Nikolsky Prospekt, 33 (Solombala District, Admiralteysky Shopping Center, 2nd floor.)Mon-Thu, Sat - 11:00-18:00, break - 14:00-15:00, Fri, Sun - closed.611 /
pl. 60 years of October, 3 (812) 989 00 22 or 611 from mobile
pl. Lenina, 4 (High-rise building, 1st floor.) Daily: 9:30-18:30, break - 14:00-15:00.611 /
Obvodny Kanal Avenue, 8 st1 (cellular company)Mon-Fri: 09:00-13:45, Sat: 10:00-13:45, Sun: 10:00-13:45(812) 989 00 22 or 611 from mobile
Rosinga, 10 (cellular company; 1st floor)10:00-21:00(812) 989 00 22 or 611 from mobile
Rosa Luxemburg st., no. 1(812) 989 00 22 or 611 from mobile
Troitsky Ave., 121, bldg. 1 (Intersection of Troitsky Avenue and Vologodskaya Street.) Mon-Fri - 9:00-20:00, Sat-Sun - 10:00-19:00.611 /
Troitsky Avenue, 17 (EuroPark; cellular company; 1st floor)10:00-21:00(812) 989 00 22 or 611 from mobile
st. Galushina, 24 (Salon) Mon-Fri - 11:00-20:00, Sat-Sun - 11:00-19:00.611 /
st. Kirovskaya, 6 (District Sulfat, “Season” store.) Tue-Fri, Sun - 11:00-18:00, break 14:00-15:00, Sat, Mon - closed.611 /
st. Svobody, 29 (812) 989 00 22 or 611 from mobile
st. Timme, 3 (Hotel "Belomorskaya", opposite the "Polyus" store.) Mon-Fri - 9:00-20:00, Sat-Sun - 10:00-19:00.611 /
st. Timme, 4, bldg. 3 (Polyus Store) Daily: 10:00-21:00.611 /
Khimikov, 6 (cellular company)Mon: 10:00-20:00, Tue: 10:00-20:00, Wed: 10:00-20:00, Thu: 10:00-20:00, Fri: 10:00-19:00, Sat: 10:00-20:00, Sun: 10:00-20:00(812) 989 00 22 or 611 from mobile

Buy a SIM card

You can purchase a Tele2 SIM card at the operator’s offices, as well as order it on the official website. The cost of a SIM card is 150 rubles, of which 100 rubles are returned to the account and can be further spent on paying for communication services. You should pay attention to the fact that to purchase a SIM card you will need your passport details.

Click on the image to go to the site

Transfer and exchange

If desired, the client can use package exchange. You can exchange minutes for gigabytes and get additional traffic to visit the World Wide Web. The exchange is carried out at a fixed rate - 100 minutes per 1 GB.

How to perform this procedure?

  • Go to the operator's application.
  • Find the appropriate item.
  • Select the number of minutes to be given.
  • Confirm the operation.
  • The traffic will be credited within a few seconds.

The exchange allows packets to be redistributed. Some clients need more data than minutes. The operator has the opportunity to adjust the conditions and receive an additional Internet package.

Unused packages are also transferred. Didn't have time to spend it this month? You can continue to use them in the next billing period.

Top up your account

Topping up your phone account is not difficult and can be done in many different ways, so that any of the company’s clients in Arkhangelsk can choose the method that suits them. Payment can be made without leaving home, through your personal account or mobile application. You can also link a phone number to a bank card and even set up an auto-payment option, then the account will be replenished automatically provided there are sufficient free funds on the card.

In addition, it is possible to make payments using the most common services that handle electronic money, for example, Qiwi or Elexnet. It is also possible to transfer funds from another phone. You can also top up your account at customer service centers, ATMs and self-service terminals.

Click on the image to see how to replenish your balance

Advanced Plan

Need a rich filling? Then My Online+ is suitable for you. This program provides maximum packages, you can comfortably use all services. Conditions:

  1. Traffic – 20 GB.
  2. Unlimited applications.
  3. Free calls within the network.
  4. Messages – 50 pieces.
  5. Minutes – 500.
  6. Cost – 500 rub/month.

Of course, this is a rather expensive solution. Therefore, it is not suitable for all subscribers; it is worth studying your needs for communication services before connecting.

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