0770: what kind of number called me on my Beeline phone and how to turn it off

Subscribers of the popular operator Veon Ltd., also known under the Beeline brand, can start receiving calls and SMS from an unknown number 0770. After answering the call, a person can hear foreign speech on a musical background, which leaves quite a lot of users perplexed. What kind of telephone number is this from Beeline, and for what purpose are they calling from the specified number? Let's figure it out.

Whose number is 0770 on Beeline

The operator has been providing communication, Internet and address telephony services for more than 10 years, being one of the leaders in the cellular communications segment. The short code 0770 belongs to the company and is used for marketing promotion of its services.

Number 0770 Beeline - when making a call to the numbers of its subscribers, the operator offers to set a cheerful beep, instead of the standard connection waiting tone. The service has been on the market for over 8 years and enjoys negative popularity among clients. To connect, you can wait for an incoming call, send an SMS, or go to your personal account on the company’s website and find the option there. Since voice calls are controlled by a program running according to a special script, there may be malfunctions. The company provides its services to neighboring countries, so there are often cases when a call was received with a text with a promotional offer in another language.

In what cases will the melody not be played?

Users should be aware that in some cases the subscriber will hear normal beeps during a call. This happens if:

• you are in roaming;
• you are talking to another subscriber;
• Call forwarding is enabled on the number;
• The Call Waiting function is enabled.

The “Hello” option is a great opportunity to diversify everyday communication. Affordable prices, convenient connection methods and a huge selection of melodies make this service very popular among Beeline subscribers.

Fraud with this number

When popularizing the option, the company carried out not entirely honest actions to force the connection of the service. The policy lasted for several years, then the operator abandoned such actions. What was the essence of the campaign:

• an SMS was sent to the phone in which they offered to connect the option, and notifications were also received that a connection fee would be charged;
• the subscriber had to call 0770 to find out all the details, thus automatic activation occurred;
• when the connection was established, the user was informed that the use of the option was in the active stage and was offered to disable it;
• when trying to refuse use, the operator reported that the subscriber was the first who wished to stop using;
• then it was reported about technical problems and offered to contact us later for further deactivation;
• Calling back again the situation repeated itself.

legislation

Is there any basis for such claims, strictly speaking? After all, at some point the user voluntarily performed some action that ensured his place as a victim in the chain (relative to the short number 0770). This is precisely the position that telecom operators adhere to when a subscriber, outraged by the loss of money, begins to search for the truth.

And this is called the federal law of July 23, 2013 N 229-FZ “On Amendments to the Federal Law “On Communications”.

In it, Article 2 of the Basic Law is supplemented with subclause 34.1, which defines what “content services” are.

The legislator made this definition as general as possible, practically fitting into it everything that is not the actual connection. Those. if the user using the phone and through the telecom operator’s channels receives, quote,

Then he, the user, receives a content service. And it, in turn, being provided with the participation of third parties, falls under the addition of paragraph 5 of Article 44 of the Federal Law “On Communications”, which prescribes a mechanism for protecting the consumer by:

• firstly, the possibility of creating, at his request, a separate account to pay only for content services;
• secondly, the requirement to obtain explicit consent to receive such services;
• thirdly, about comprehensive information, including prices and names of suppliers, about these services before obtaining consent.

Another addition, established by 229-FZ, to paragraph 5 of Article 54 of the Basic Law, states that services provided in violation of any of the above are not subject to payment. And finally, Article 68 of the main communications law is supplemented by paragraph 8, which directly indicates the operator’s responsibility for the implementation of Article 44 (see above).

Let’s summarize the legislative information, projecting the rights and responsibilities spelled out in it onto the practical side of life.

If the user consciously wants to become a consumer of content services, then you can secure your account for paying for communications by declaring your intention to open a separate content account to cover the costs of mobile subscriptions and SMS from short numbers. If it is exhausted, funds intended for regular conversations and SMS will not be affected.

For telecom operators Beeline and TELE2, this action is automated and is carried out by sending a USSD request, *110*5062# and *160#, respectively. Sets of commands are also provided for replenishment and checking the balance.

Megafon and MTS require a personal appearance at the office and presentation of a passport, and one must understand that regardless of the method of expression of will, the very fact of opening an account confirms voluntary consent to receive content services, and strictly speaking makes it unnecessary to inform about the details (in including price) of the same mobile subscription.

How to disable calls from number 0770

On the Internet, there were often requests for 0770, what was the number calling me on my Beeline phone? At first, users did not understand how the connection could go through, and then they began to look for effective ways to disconnect it. There were often tips on forums on how to deactivate an imposed service. Effective deactivation required:

• call a special hotline number 0674090770;
• call the operator and request deactivation by phone, you can contact by calling 0611, and then enter the serial combination 2-2-3-2;
• go to the site and use the “Personal Account” to disconnect it yourself.

If the actions are not effective, then you can write a written application to disable the service at the nearest contact center. To do this you will need:

• take with you a passport confirming your identity;
• when talking with a consultant, answer additional questions in the form of a code word from the SIM card.

As soon as the application is completed, a center employee will manually deactivate it.

Reviews

That is, if a call comes from this particular short number, then this is clearly an attempt to force the subscriber to subscribe or connect something. And sometimes this happens without the person’s knowledge or permission at all, which is what people’s reviews actually say:

1. Olga. I try to never call back the caller’s number this way. This often leads to money disappearing from the account. Therefore, when the Beeline robot called me, I checked the availability of this service, saw that it was not activated, calmed down and no longer answered their calls.
2. Tatiana. I began to notice that my daughter’s count was running out very quickly. Three times faster than me or my husband. I checked and it turned out that a bunch of services were connected. Including “Replace the beep” from our Megafon. Naturally, I tried to deactivate them all, and had an educational conversation with the child - that’s not what we’re giving money for!
3. Matvey. It’s precisely because of this imposition of our operators that I don’t like it. And so I pay quite a small amount monthly according to the contract. But no, they are still trying to offer something else. Therefore, I try to take account details every month and get rid of unplanned surprises of this kind.
4. Ignat. But I like to experiment. I changed my call this way. It's cool. The main thing is to know that you are connecting yourself, that is, you are making such a decision and some money is taken for it. Then everything is fine.
5. Rodion. I gave my mother a phone number with a package from MTS. I see that after a week she stopped calling. I ask what happened. It turns out that the money has run out. How come, I just dropped it recently? I checked the account and found out that they had imposed various offers on her, including from number 0770. I explained to her that I had already activated everything that was required, and there was no need to agree to the rest. I think I understand, we'll see.
6. Grigory. I have already changed operators several times. It seems that every time they offer something interesting, profitable and useful. But it all ends with another unnoticed connection of my number to something, for which money begins to disappear from the account. Fortunately, there are at least instructions that allow you to get rid of most of these offers.

Some people also note that the service is activated automatically precisely after they accidentally answer such calls. Therefore, if you are sure that they are calling from 0770 with a completely unnecessary offer, then it is better not to answer such a call again.

Replace the horn

Set your favorite ringtone or joke that those who call you will hear

You can manage the service and set individual settings for melodies on the Replace the beep website or by calling the toll-free number 0770.

Pay per melody

The service is provided free of charge at certain rates. By default, a proprietary ringtone from MegaFon is installed; you can also use a set of free ringtones.

When connecting a paid melody, the fee will be charged for the service and the melody.

You can find out more about the terms of service in the tariff description on the website, in your Personal Account or in the mobile application.

How to connect

You can set the ringtone in several ways:

• use the website Replace the horn;
• use the free "Change Dial" app for iOS or Android;
• call the toll-free number 0770 and follow the instructions in the voice menu;
• type a short command *770*11#
• to set a personalized dial tone, dial * 551 #
  , select your gender and find your name in the list.
  You can also send an SMS to the toll-free number 5510
  or call the toll-free number 0551;
• To set the ringtone as a friend, press * (star) during a call. The melody will be copied to your collection for free and connected automatically;
• use your Personal Account or the MegaFon application;
• order a melody on one of the partner sites.

To connect a melody, go to the promotion partner’s website from your smartphone and select a melody. In the pop-up window you will see information about the service and the cost of the melody. There will also be instructions on how to install the selected track (if technically possible) or another hit melody instead of beeps. To do this, click “Listen” or “Download”. If you are not using it yet, it will connect automatically.

You can set individual settings for melodies on the website Change the tone or by calling the toll-free number 0770.

What can you replace beeps with?

• tunes from the Hit Parade: popular songs and jokes;
• name buzzer: a joke or melody with your name;
• music channel: melodies in your favorite style - rock, classical, dance music or chanson. The melodies change randomly with each call;
• music box: a set of three melodies in the selected genre;
• melody like a friend’s: copy the melody that is used instead of a beep from friends or acquaintances.

How to set up ringtones and jokes

You can set individual settings for playing your melodies on the Change the tone website or by calling 0770:

• select a default melody that will be played by everyone;
• set a melody for a specific number;
• create groups and set their own melody for each, maximum - 10 groups of 20 numbers each;
• set a schedule for the melody. For example, play daily from 9:00 to 12:30.

How to give a melody

1. Select a melody on the website or in the "Replace the tone" application.
2. Click the "Give" button and enter the subscriber's number. He will receive an SMS with information about the gift.
3. After a friend confirms receipt of the melody via SMS, he will be automatically connected with the gifted melody.

Attention! You can only give a melody to a MegaFon subscriber. The cost of the melody is debited from your mobile account, and the subscription fee for the service and melody is debited from your friend’s account

• 
  on a megaphone: connection, disconnection and cost

Peculiarities

In roaming, the eMotion application and when forwarding, standard beeps are used.

Settings and ringtones are stored for 90 days after the service is disconnected or the number is blocked.

You can suspend the service no more than once a day.

The subscription fee for the service is charged from the moment of connection until the moment of disconnection, even if you do not have purchased ringtones or they have been deleted.

You can use the ordered melody with a one-time payment until it is deleted or the service is disabled. The melody with periodic payment is available until the end of each paid period.

You cannot select melodies for the “Music Channel” or “Music Box”.

A melody from the Music Channel cannot be copied.

You can copy melodies only from MegaFon subscribers.

The melody is played to subscribers of your branch.

• 
  Disabling the melody instead of the beep on MTS

When a call is on hold, melody playback is not guaranteed.

Connection cost

is provided on the basis of a subscription fee, which is charged using various payment systems. When recording your own voice fragment, a certain tariff applies.

When purchasing a melody, a period is indicated during which it is considered paid and will be available. At the end of the term, payments for the next period are debited automatically.

The cost of payment is:

• In the case of using the prepayment payment system - 3.5 rubles (with the inclusion of a standard melody).
• In case of making payments using the post-payment system, 60 rubles (including the inclusion of a standard melody).
• All melodies () 4 rubles per day.
• A welcome message is charged: 10 rubles per minute (maximum duration is 30 seconds, validity period is unlimited).

Who gets your money

So, it is clear that the user is the loser. In this case, where does the river of benefit flow, i.e. User money? – stated above in general terms. And this, of course, is a simplification that there are only two beneficiaries; in fact, the schemes are many times more complex.

They contain so-called aggregators - wholesale purchasers of short numbers and holders of mutual settlement schemes with telecom operators. The already mentioned content providers are grouped around the aggregators, who own sites where the sale of services is organized and partners who collect and provide the entire scheme with traffic. The setup of this entire cycle of withdrawing subscriber money is being adjusted in such a way that telecom operators, as the last link to the user and payer, remain not guilty from the point of view of the law in most cases when claims are made.

Detailed description of the service

Each Beeline subscriber has the opportunity to replace telephone signals with excerpts of popular melodies, jokes, or “gags”! After such a replacement, each caller will hear not ordinary beeps, but music or voice fragments.

As a result of connecting the service, “ Phi-Plus ” will also connect. In this case, any melody from the catalog posted on the site will become available. There is no need to pay separately for each piece of music. Their downloading and installation is completely free.

By enabling the option, the user can set the dial tone:

1. Melody.
2. Just a joke.
3. A greeting of a musical or voice type, recorded independently.

All musical and other fragments are selected on the melodies catalog page of the mobile operator’s website. You can use the service by gifting it to another person. Then, when you dial his number, you can hear your favorite music or joke.

Tip: Your My Beeline personal account will help you find out whether this function works on a particular number.