It is worth recognizing that Apple's smart smartphones, represented by the iPhone, are quite reliable, have high-quality assembly and powerful hardware.
But no one is immune from certain problems. Some can be solved extremely simply, while others require professional help.
Surely many owners have had to deal with the fact that there is no network on their device. At the top of the screen it says “No network”. And the most interesting thing here is that there are a huge number of reasons for such a situation. And each of them has its own solutions.
Causes of problems
If the owner has a question about why there is no network on his iPhone, this is the first time he has encountered such a situation. Experienced users already know roughly what can lead to such a situation, and therefore do not panic, but start working.
For beginners, it is important to know exactly why their iPhone does not receive the network, since there is a need to make a call and connect to the mobile Internet. But without a network this cannot be done.
There is more than one problem that causes the iPhone to display the message “No network.” But what exactly it is, we need to find out.
Most often, problems arise for the following reasons:
- this is an illegally imported mobile device that is locked to a specific operator;
- there was a failure at the software level;
- there are problems with the cellular operator;
- hardware problems have occurred.
You need to start by looking at the display. The status “Searching” or “No network” may be displayed here. Check for signal. The easiest way to do this is by checking its presence on another device. Before doing this, enable the auto network search function through the iPhone settings.
Installing system updates
For the device to function correctly, it requires software updates. Perhaps the iPhone does not see the network because these updates arrived on it, but you did not install them.
Connect to the Internet, go to the “Basic” settings menu again, then the “Software Update” line. If you can't connect to the Internet on your phone, you can complete this step through your computer while connected to iTunes.
Simple problems and their solutions
If for some reason your iPhone does not see the network, there is no need to panic and think about the cost of the upcoming repair. Quite often the reason turns out to be outrageously banal. And it is precisely because of its apparent obviousness that people forget to check it. But instead, they start tinkering with the device, frantically looking for the addresses of the nearest service centers, etc.
There are some simple solutions on what to do first if your iPhone shows "No Network" status. It doesn’t really matter whether it’s an iPhone 5S, iPhone 6, 7 or the latest generation iPhone in the top configuration. A notification that there is no network can appear on any Apple gadget. And their reasons may be identical.
If we talk about the simplest reasons why the iPhone has poor reception of the mobile network, or it is absent altogether, then it is worth highlighting such points.
Airplane mode
It is likely that the same iPhone 6 does not work, that is, does not catch the network, since during recent manipulations the user accidentally or even deliberately activated “Airplane Mode”.
It is turned on and off using the slider button in the device settings section. It’s quite possible to hurt him. Therefore, be sure to open the settings and check the current position of the switch.
If Airplane Mode was indeed activated, it must be turned off. Rebooting the network will take about 20-30 seconds. After this, the signal should appear.
date and time
Also, the iPhone potentially loses the network if the wrong time zone was specified when changing the settings, or the phone shows an incorrect time.
Correcting the situation is extremely simple. To do this you need:
- open “Settings”;
- go to the “Basic” section;
- select the “Date and time” menu;
- set the switch to the “Automatic” position.
It is important to add that immediately after these changes the network will not catch on the iPhone. There will be no additional instructions on how to set up the connection. Just send the device to reboot. If the connection has now appeared, you have found the cause and eliminated it.
Coverage area
And sometimes everything is completely banal and obvious.
The network may disappear due to the fact that the user of an Apple smartphone is in an area where there is no coverage of his particular cellular operator.
And sometimes these even turn out to be places within the city. What can we say about basements, countryside, highways, etc.
4G signal coverage area of Moscow and surrounding areas from leading operators
If possible, check whether the network of the same operator is available on another device. Or change your current location. If the network appeared when leaving the basement or after driving several kilometers, the problem was the lack of coverage. Unfortunately, the user himself cannot solve this problem.
SIM card
Also among the possible and fairly common problems of lack of network is a problem with the SIM card installed in the smartphone.
It may become deformed the next time it is removed. Moisture also gets into the slot and some mechanical factors affect it. If it is an old-style SIM card, you have to cut the card to install it in the iPhone. And simply the cut was made incorrectly, the microchip was damaged, and now such a SIM card will no longer be able to work. We'll have to change it.
Removing and checking the SIM card is quite simple. To do this, you need a special key to open the SIM slot. It comes bundled with an apple phone.
If everything is fine with the SIM card and nothing raises suspicions, you need to continue to look for possible reasons. There are still more than enough of them.
The gadget has broken down
If there is a physical breakdown of the iPhone, a visit to the specialists cannot be avoided. As a rule, a gadget’s failure to catch the network is caused by a malfunction of the antenna module. A broken antenna is the result of a fall or flooding of the gadget. The cost of repair in this case will depend on the iPhone model. We will collect the approximate prices in a table:
| iPhone 7 | iPhone 6S | iPhone 6 | iPhone 5S | iPhone 4S | iPhone 4 | |
| Repair price | RUB 3,300 | 2,000 rub. | 1,500 rub. | 1,000 rub. | 700 rub. | 700 rub. |
You should only contact Apple authorized service centers for repairs. Repairing an iPhone in the “basement” will void the warranty.
Cellular operator support issues
It was one thing when everything was fine, but at some point the operator’s network on the iPhone disappeared. There are a lot of probable reasons and circumstances. Including those that have already been reviewed.
But in some cases there is no network initially, the smartphone does not see it, and the reason may lie in the fact that the iPhone is locked to a specific cellular operator. This means that the phone will not work with SIM cards from other operators. You will have to contact a service center where the unlocking procedure will be carried out.
Under such circumstances, there are two possible solutions to try.
Checking the latest settings
In order for a smart phone made by Apple to automatically detect the operator based on the SIM card inserted into the slot, you need to open the settings. Here, in the “Operator” section, you will need to set the switch to the active position for the “Automatic” mode.
Users are advised to periodically check for system updates.
These updates are reflected in Settings. You need to open the “Basic” section, and then go to the “About this device” menu.
Visit to the operator
If your iPhone smartphone does not want to find the network, does not function and does not allow you to make calls or use the mobile Internet, it makes sense to seek advice from your cellular operator.
To do this, you don’t have to look for their branch in your city. You just need another phone. You can also use a call using some messenger. Even though there is no cellular network, Wi-Fi will still work.
The company representative himself will be able to remotely check whether there are any problems with the balance, whether technical work is currently underway in your region, which is why the connection has been lost, etc.
Yes, the operator will not be able to do anything if the problem is on the iPhone itself. A further search for possible causes will help here, or contacting a repair service that services Apple products. Moreover, in this case, give preference to certified centers that specialize specifically in phones of this brand.
How to set up a network on an iPhone
Why the Internet does not work on an iPhone - what to do
Usually, to automatically search for a network and restore the phone to its normal state, it is enough to reset all network settings that are already installed. As a result, the device returns to its original setting, which allows further contact with the telecom operator.
Network configuration
You can perform this reset in your phone settings. In the “Basic” section you will need to find a line called “Reset”. In it, the user will be offered different options, including “Reset network settings.” If you agree to take this step, you need to be prepared to lose some data.
Some of them - VPN, as well as APN - are restored automatically thanks to the exchange of information with the operator. However, some data will be lost forever. The latter include passwords from Wi-Fi networks, for example.
Important! If you save combinations in advance, they can be restored via iCloud. However, after such a step, treatment in the form of a reset may be required again, since the error will also be duplicated.
Software problems
It cannot be ruled out that when the iPhone says “No network” on the display, this is directly related to software errors. In most cases, they are corrected by the developer himself.
When releasing the next version of a mobile operating system, it is thoroughly analyzed for errors and vulnerabilities. If they are detected, adjustments are made to the firmware, and these changes are sent to users along with other additions in the form of updates.
Therefore, the first thing you need to do when you don’t know why the network suddenly disappears on your iPhone is to update your smartphone by installing the latest available firmware on it.
Reboot
Oddly enough, very often a banal reboot of a smart phone from Apple allows you to restore its normal functionality.
This is due to the fact that we are talking about electronics and numerous ongoing processes. It's the same with a computer. Active work, performing a large number of tasks lead to the fact that the device is heavily overloaded, experiences serious stress, and, one might say, gets tired. To relieve all the ballast of a hard day of work, people need to sleep. And machines, including computers and smartphones, will reboot.
To restart your iPhone, just hold down the power button and then turn on the device again. During the reboot process, the network settings are reset, and the network may well appear.
Resetting network settings
Often, when a notification about the absence of a cellular operator’s network appears on the screen, a solution such as resetting the network settings helps.
To reset network settings on a smart device such as an iPhone, you must:
- open the main settings menu by clicking on the corresponding icon on the desktop;
- go to the “General” category;
- then find the “Reset” section;
- In the presented list of available actions, tap on the “Reset network settings” item.
A reset will occur and the phone can function normally again. Sometimes it is additionally recommended to restart the device. A combination of these actions brought the network back to the iPhone many times.
Factory settings
We are talking about resetting the phone to factory settings. iPhone users should understand that in addition to system software problems, as well as potentially malware that caused the phone to suffer, photos, videos, installed games and everything else will be deleted.
Therefore, it is recommended to resort to such a solution, if the device simply does not see the network of the cellular operator, as a last resort.
Flashing
But you shouldn’t be afraid of updating the current firmware on your iPhone. Moreover, this is a useful and sometimes simply necessary procedure that has a positive effect on the operation of the device.
You can update directly through the gadget settings. Or the phone is connected to a computer on which the iTunes application is installed. Next, the program should recognize the connected device. By opening the “Overview” tab, all the characteristics of the smartphone will be displayed here, including the firmware version. By clicking on the “Update” button, the latest firmware will be installed on the iPhone, if available.
The time is set incorrectly
The first thing you need to check on an iPhone that does not receive a GSM signal is the date / time settings. If the settings are incorrect, you should set the correct ones manually . This is done like this:
Step 1 . Follow the path “Settings” - “General” - “Date and time”.
Step 2 . Find out the exact time in your time zone. To do this, you can use, for example, the Yandex. Time".
Step 3 . While spinning the reels, set the correct date, hour and minute.
Step 4 . Restart your iPhone and check the network.
If you have access to Wi-Fi, you can avoid manually setting the time. In the “Date and Time” subsection there is an “Automatic” slider. After activating it, the iPhone independently determines the time in the set time zone - but only if the gadget is connected to the Internet.
Your humble servant prefers not to use automatic time adjustment, because his iPhone “counts” an hour too late.
Hardware problems
Another category of problems due to which the iPhone suddenly stopped picking up the network of the cellular operator being used. Moreover, the most unpleasant of them, since this category contains hardware problems. And this indicates some kind of malfunction of the smart phone.
In such a situation, the most correct decision would be to send the device for diagnostics and possible repairs, if necessary, to a certified service center.
If there is a situation in which the iPhone 7 or another generation is constantly searching for a network, or there is no network at all, the following elements and factors can provoke this.
Antenna
Physical impacts, various types of damage, and the influence of dampness are primarily reflected in the condition of the antenna. But this component of the iPhone is precisely responsible for receiving the signal from the cellular operator, transmitted through special towers.
Various factors lead to the fact that oxidative processes occur inside the antenna, and it ceases to perform its functions. Completely or partially.
Therefore, a logical question arises: how to correct this situation when the network is being searched, or the iPhone 6 does not see it at all. To do this, you need to replace the oxidized antenna. Doing this yourself is only possible in theory, when you have the appropriate experience, knowledge and equipment. But it's not worth the risk. It is better to trust qualified specialists. The equipment is delicate, and therefore other components can be damaged during self-repair. Then the cost of repairs will increase several times.
Motherboard
The iPhone will not be able to connect to the cellular operator's network if there is damage in the modem area on the device's motherboard. This situation is not the most common, but it cannot be ruled out.
Determining this fact is quite simple. If you open the device settings, then the modem firmware will be lost. You can find the relevant information like this:
- tap on the settings icon;
- go to the “Basic” category;
- then scroll through the display to the “About device” menu;
- in the list that opens, find the “Modem firmware” section.
If there is no information about the modem here, it is faulty. Therefore, the only correct decision will be a visit to a proven and reliable service center.
Exposure to low temperatures
Extremely low temperatures can also affect the hardware component. Accordingly, a similar problem occurs in winter.
It's all about the sensitivity of the technology. Not all smartphones are designed to operate in really low temperatures, which are the norm for many regions of Russia.
In this situation, we can recommend trying to warm up the device, and then check whether the network has resumed operation. Also, in extreme cold, it is recommended to turn off GPS and 3G. They only interfere with a normal connection.
There are more than enough potential reasons why the network disappears or is in search mode.
Some of them are quite obvious and can be easily fixed without outside help. There are also situations when only time or changing the current location will help.
But it cannot be ruled out that the problem will be much more serious than incorrectly set time or going beyond the coverage area of the cellular operator.
You should always start with the most obvious and simple problems, moving towards more serious ones. The most unpleasant situation is rightly considered to be the occurrence of hardware problems. Here, it is categorically not recommended to climb inside the iPhone with your inexperienced hands, without qualifications and special tools. Contact a good service center.
Have you ever encountered situations where your iPhone did not receive the network? What was the reason and how did you manage to deal with it?
Tell your interesting stories from your life, share your experience and give good advice to newcomers who recently bought an Apple smartphone.
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What to do if nothing helps
If no methods help to return the network to the iPhone, you need to contact a company service center. The problem may be very minor and specialists will fix the problem in a matter of minutes after diagnosis. But don’t rule out a hardware failure, in which case repairs can be expensive.
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Tatiana
I follow news on the mobile services market. Always up to date with the latest events
