Until recently, the question of how to call the police from Tele2 could put callers in a difficult position. The lack of strict requirements for special service telephone numbers created enormous difficulties that seriously affected people in need of help.
The main reason for the difficulties was the fact that the use of mobile phones required the introduction of three-digit numbers to call the police. That is, cellular companies did not guarantee that the standard two-digit combination would definitely work. Instead, they proposed using their own telephone number with special services, to which a 0 was simply added. Only each operator disposed of this zero at its own discretion, placing it either at the end of the combination (020) or at the beginning (002). As a result, it was impossible to know which option would be correct, and using the standard number that had previously been used to call the police was often impossible.
Rescue contact list
For the safety of citizens in the Russian Federation, there is a single contact for the rescue service - 112 . A universal combination will help you contact all emergency services. To quickly report a specific problem without redirection, users of a mobile operator must know how to call the police from a Tele2 number and learn the contacts of help services.
101 - The Ministry of Emergency Situations and the fire department are informed of any signs of fire, smoke, or emergency.
102 - police, there are signs of a crime.
103 - emergency medical care.
104 - gas service. It is called if you are just walking down the street, smell gas, or see broken gas pipes.
If a person can quickly find his way around and dial the right contact, this will save time, which plays a decisive role. Do not be afraid that communication depends on the state of balance. Calling the emergency line or calling the police from a Tele2 mobile phone is free. It will take place with a zero or minus balance or a blocked SIM.
Conditions under which you can dial rescue numbers:
- the subscriber is a Tele2 user;
- Tele2 coverage is present in the territory from which the call is made.
If there is no SIM card, the area is deserted, there is no coverage from your operator, but the phone is active, you need to call a single number 112.
Calling the police from Tele2: recommendations for communicating with the operator
In order to respond to a call as efficiently and correctly as possible, you should follow several recommendations for communicating with an employee on duty:
- Record information about the official with whom the conversation is being conducted. The duty officer is required to provide this information at the beginning of the dialogue.
- Report the essence of what happened, as well as your location. Next, act under the guidance of the operator and answer his questions as fully as possible.
- Wait for law enforcement officers to arrive if the situation allows it.
Additional article: Tele2 - find out the phone number through the command and other methods.
Room characteristics
Combination 112 refers to the international format. The line operates from a satellite and receives calls from anywhere in the country. By typing a combination, the user is taken to a single service, the operator of which must be told about the situation that has happened. The employee immediately contacts a specific service and dispatches an emergency team. Remember how to call the police by dialing a number from your Tele2 mobile phone via 112 , this can save someone’s life.
The service has a large array of server equipment, satellite communications, and is capable of tracking the location of the caller. This allows the operator to navigate the area and suggest a hiding place before the police arrive. Simultaneously with the transmission of the message, the nearest police department is informed, where a recording of the message is received and transferred to the central server of the Ministry of Internal Affairs.
Ministry of Internal Affairs application
Any self-respecting organization has developed its own application for users. The police also keep up with the times. Device owners can download the “Ministry of Internal Affairs of Russia” program through the application stores available to them. Using the software, you can not only quickly call law enforcement agencies. Application features:
- when making an emergency call, the program itself determines where the user is and redirects the call to the nearest department;
- displaying information about precinct officers: full name, contacts, service area;
- information about wanted criminals;
- a reminder about behavior in emergency situations (capture by terrorists, robbery, etc.).
- For your information
- The application makes it possible to send an appeal to the central office of the Ministry of Internal Affairs.
Short number
For a long time there was a single police number - 02; cellular communications are designed in such a way that the minimum number of digits of the number must be at least three. For Tele2, combination 102 , which is reserved and stamped onto the SIM card during the manufacturing process.
In addition to short contact, the Ministry of Internal Affairs of the Russian Federation has developed a mobile service for citizens, which can be installed on a smartphone for free. Advantages of the Ministry of Internal Affairs application and emergency police call:
- The call goes to the police station closest to the user.
- The employee will guide you on how to behave and what to do in an emergency.
- The appeal is automatically transferred to the central office of the Ministry of Internal Affairs.
The application makes it possible to quickly find out the contacts of all police officers assigned to a precinct.
Who to call, or Moscow emergency numbers ⋆ technical support
City emergency phone numbers
Free calls to city emergency services:
01 – Ministry of Emergency Situations and Fire Protection
02 – police
03 – emergency ambulance
04 – gas emergency service
112 is one of the emergency telephone numbers used in the GSM standard. Call 112 is available even when the phone keypad is locked or there is no SIM card!
IN EMERGENCIES, NATURAL DISASTERS, DISASTERS
Firefighters and rescuers 01
MGPS (Moscow City Search and Rescue Service) (24 hours a day) 917-2595, 917-2583
Ministry of Emergency Situations of Russia, operational duty officer (24 hours a day) 926-3738,926-3739
Rescue service (24 hours), all types of assistance 937-9911
Rescue service "Grand-Vympel", city rescue service under the Ministry of Emergency Situations (24 hours) 164-3332
Russian Emergency Situations Ministry. Conducting high-risk rescue operations. pager 926-3522 ab.840
Moscow Crisis Management Center, duty service (24 hours a day) 995-9999
ASBON (branch of the Ministry of Emergency Situations), emergency opening of door locks of apartments, garages, cars, safes (24 hours a day) 799-8888
Moscow Air Transport Police Department 214-0805
Moscow police department for railway transport 264-6834
Centrospas EMERCOM of the Russian Federation, search and rescue service in Moscow (24 hours a day)
– Central base 278-9596 – Base No. 2 426-8900, 426-5980 – Base in Zelenograd 531-2000, 531-6666
Department for Civil Defense and Emergency Affairs of the Administrative Districts of Moscow (24 hours a day):
– Eastern AO 267-4843 – Western AO 149-2431 – Zelenograd AO 535-1601 – Northern AO 450-8639 – North-Eastern AO 281-5920 – North-Western AO 192-8095 – Central AO 912-5807 – Southern AO 319 -7718 – South-Eastern Autonomous District 350-3862, 175-3550 – South-Western Autonomous District 121-9200
IN CHEMICAL, RADIATION, ENVIRONMENTAL POLLUTION
Demercurization of premises and territories. NPP "Ekotrom" (on weekdays from 10-00 to 18-00) 110-0001 Department for Combating Crimes in the Field of Environmental Protection 254-7556 Sanitary and Epidemiological Station (operational duty officer, 24 hours a day) 287-3141 Ministry of Emergency Situations of Russia. Conducting high-risk rescue operations. pager 926-3522 ab.840 Green Peace (on weekdays from 10-00 to 18-00) 257-4116
IN FIRE
Now looking for technical support: Booking hotline - Rights of Russians
Firefighters and rescuers 01 Main Directorate of the State Fire Service of the Ministry of Internal Affairs of the Russian Federation 217-2059 Directorate of the State Fire Service of the Moscow City Internal Affairs Directorate 244-8233
IN EMERGENCIES – UTILITY SERVICES
Mosgaz 04 Mosgaz. Central city gas network dispatch office 917-4316, 917-4525 Mosgorsvet. Duty dispatcher (street lighting) 928-8802
IN CRIME AND OFFENSES
Federal Security Service of the Russian Federation (FSB of Russia) 921-0762 Ministry of Taxes and Duties of the Russian Federation 913-0009 Department of the Moscow State Traffic Safety Inspectorate 923-3390, 923-4909 Ministry of Internal Affairs of the Russian Federation 237-8551 – Main Directorate for Combating Organized Crime of the Ministry of Internal Affairs of the Russian Federation 204 -8815 – Main Directorate of Private Security of the Ministry of Internal Affairs of the Russian Federation 251-4051 – Main Directorate for Ensuring Public Order of the Ministry of Internal Affairs of the Russian Federation 239-6428 – Main Directorate of Internal Affairs of the Moscow Region 222-4801
Territorial divisions of the Internal Affairs Directorate of the administrative districts of Moscow (duty units):
Internal Affairs Directorate of the Central Administrative District (B. Polyanka St., 7/10, building 2) 953-2967 Internal Affairs Directorate of the North-Eastern Administrative District (Veshnih Vod St., 10, building 3) 183-0101 Internal Affairs Directorate of the Eastern Administrative District (5th Parkovaya St. .,38/13) 965-1401 Internal Affairs Directorate of the South-Eastern Autonomous District (Sormovsky Ave., 13, building 2) 919-1962 Internal Affairs Directorate of the Southern Autonomous District (Kashirskoye Shosse, 30) 324-8802 Internal Affairs Directorate of the Western Autonomous District (2nd Mosfilmovsky lane,
147-4220 Department of Internal Affairs of the Northern Administrative District (Admiral Makarova str., 23, building 1) 452-4945
EMERGENCY CARE AND HOSPITALIZATION
Scientific and practical center for emergency medical care (24 hours a day). Emergency call in case of road accidents, explosions, emergency situations 924-8138, 924-8110 Institute named after. Sklifosovsky, emergency department (24 hours a day) 280-9360, 280-4154, 929-1009 Hospitalization, transportation of women in labor and gynecological patients (24 hours a day) 684-0026 Ambulance and emergency care, hospitalization (paid, 24 hours a day). "Medexpress" 401-5470 City center for emergency psychological assistance (9-00 - 20-00) 924-6001
DEPARTMENTS OF 24-HOUR MEDICAL CARE FOR CHILDREN AT HOME
Eastern Administrative District P-ki No. 5, 85 (Matrosskaya Tishina St., 14) 268-7002 P-ki No. 7, 14, 17, 21, 31, 66, 95, 137, 196 (Old Gai St., 3) 375-8374 P-ki no. 9, 20, 52, 83, 122, 175 (Pervomaiskaya st., 10, building A) 367-0372 P-ki no. 16, 28, 29, 60, 65 (Otkrytoye shosse, 24 ) 167-6070
Western Administrative District P-ki No. 30, 199 (Poklonnaya St., 8, building 2) 249-1054 P-ki No. 47, 57, 67, 88, 119, 131 (Ramenki St., 21a) 931-8655 P -ki No. 50, 73, 128, 130 (Pivchenkova St., 10a) 144-7516 P-ki No. 51, 64, 89 (Artamonova St., 6) 449-3800 P-ki No. 124, 132, 144 (Novoorlovskaya st., 2, building 1) 733-5385
Northern Administrative District P-ki No. 15, 68, 77, 86 (Dubninskaya St., 40, building 3) 485-2192 P-ki No. 22, 37, 45, 87, 133 (Petrozavodskaya St., 26B) 451- 3012 P-ki No. 76, 79, 193 (Deguninskaya St., 8a) 489-1594
North-Eastern Administrative District P-ki No. 8, 11, 26, 75, 102, 125 (Kostromskaya St., 14) 901-1044 P-ki No. 9, 96, 99, 126, 126 branch (Kasatkina St., 7 ) 283-2601 P-ki No. 24, 44, 75, 110 (Yablochkova street, 33) 210-8922, 210-3097 P-ki No. 55, 113 (Staroalekseevskaya st., 18) 287-0688
North-Western Administrative District P-ki No. 4, 78, 94, 219 (Meshcheryakova St., 4, building 2) 491-7766 P-ki No. 6, 12, 33, 36, 74 (General Karbysheva Blvd., 3 ) 199-5987 P-ki No. 58, 109 (Tvardovsky St., 5, building 4) 750-5354 P-ki No. 140, 141 (Mitinskaya St., 34,) 751-1505
Central Administrative District P-ki No. 13, 27, 139 (Antonova-Ovseenko st., 256-0271 P-ki No. 18, 100, 104 (Sibirsky Prospect, 1) 270-9590 P-ki No. 34, 34 branch , 117 (B. Kozlovsky lane, 9) 207-0933 Post office no. 35, 38 (3rd Frunzenskaya st., 6) 242-1888 Post office no. 32, 113 (Fadeeva st., 250-4254
South-Eastern Administrative District P-ki No. 61, 101, 115 (2nd Sinichkina St., 6) 361-1210 P-ki No. 12, 13, 49, 114, 135 (Fedora Poletaeva St., 22) 175- 5595 Post offices No. 36, 48, 93, 106, 112, 136, 147 (Artyukhinoy st., 27, building 3) 178-1864 Post offices No. 53, 53 branch, 59, 146, 114 (Samarkandsky Blvd. , 17, building 2) 376-4138 Post offices No. 13, 49, 114, 142, 143 (Aviakonstruktora Milya St., 5, building 1) 705-0342
South-Western Administrative District P-ki No. 10, 41, 46, 63, 80, 81, 134, 205 (Ak. Pilyugina St., 26, building 5) 132-7906 P-ki No. 56, 62, 69, 72 (Vinokurova St., 14) 126-8673 Post offices No. 97, 103, 111, 203 (Golubinskaya St., 21, building 2) 421-2900
Southern Administrative District P-ki No. 1, 61, 101 (Kolomenskaya embankment, 14, building 2) 115-2486 P-ki No. 2, 3, 70, 92, 98, 129, 208 (Dorozhnaya st., 26) 382-8210 Post offices No. 12, 23, 66, 82, 91, 127, 210 (Kashirskoe highway, 57, building 1) 344-8966 Post offices No. 23, 40, 82, 91, 116 (Timurovskaya st. , 3) 327-0315 P-ki No. 25, 108 (Leninsky Prospect, 16) 952-5245 P-ki No. 66, 107, 121 (Eletskaya st., 35, building 1) 399-5097
IN ILLEGAL ACTIONS OF REPRESENTATIVES OF POWER STRUCTURES
Reception FSB of the Russian Federation 924-3158 Prosecutor's Office of the Russian Federation 928-7061 Military Commissariat 924-7788
COPY PHONES
Emergency psychological assistance - trust service. Anonymous, free (24/7). 205-0550 Center for psychological assistance to women “Yaroslavna”. Free, anonymous (Tuesday to Thursday from 10-00 to 18-00). Psychological support group for women with family problems. 282-8450 Sisters Sexual Assault Center. For free. Anonymous helpline, psychological assistance, legal and medical information (daily, except Saturday and Sunday from 10-00 to 20-00). 901-0201 Helpline for drug addiction of the Moscow Health Committee (from 10-00 to 18-00) 249-8646 Department of psychological assistance of the Association of Young Disabled People. Anonymously. Free psychological consultations (Tuesdays and Fridays from 12-00 to 18-00). 283-5901 Psychological, medical and social services for children subjected to abuse and violence. Anonymous, free (daily, except Saturday and Sunday from 9-00 to 17-00). 265-0118 Telephone number for the prevention of drug addiction among minors 201-7691
IN THE EVENT OF HUMAN RIGHTS VIOLATIONS
Protecting the rights of parents whose children died in the army in peacetime. Mother's Right Foundation 206-0581 Opposition to the use of the death penalty and torture. Society “Right to Life and Civic Dignity” 206-8589
Existing combinations
The only number reserved for Tele2 is 102 , international emergency numbers are 112 and 911 . It is recommended to remember additional combinations for contacting the police. The lines remain operational around the clock, employees accept requests and provide psychological assistance until the crew arrives. The following numbers exist:
- 02*;
- 112;
- 020.
A feature of the services remains attention to people’s problems, so if, under the influence of emotions, instead of the police, you dial the numbers of the gas service, they will calmly explain to you where and what number to call.
