Home Internet from Kyivstar – tariffs, conditions, how to connect

Home Internet Kyivstar login

If you have any questions about your home Internet, you can contact the company’s call center. However, it is much easier to clarify the main nuances online - log into your personal account “My Kyivstar Home Internet” and look at the information you are interested in there. For this:

  1. Open the official website of the operator kyivstar.ua .
  2. Go to the “My Kyivstar” tab.
  3. Enter your personal account number.
  4. Enter the password you created during registration.

After authorization, you will be able to view the information you are interested in: checking your account, current conditions of the tariff plan, monthly consumption, etc.

Top up Internet Kyivstar

To top up Kyivstar Internet, you only need to know your personal account and your residential address (where the Internet router is installed). Kyivstar Internet replenishment is carried out in different ways:

  1. On the Kyivstar website.
  2. In your personal account My Kyivstar.
  3. In payment terminals.
  4. In Internet banking (for example, in Privat 24).
  5. At the cash desk of your bank.

Security and privacy rules

There are a number of rules by following which a subscriber can easily secure his account from scammers:

  1. The password to your personal account must be complex. It is better to combine arbitrary numbers and letters in different case and write them down than to set a simple password.
  2. The password must be unique and not used anywhere else.
  3. Prevent disclosure of the password and access to it by third parties.
  4. An up-to-date antivirus must be installed on gadgets and PCs.
  5. You cannot open links that come in SMS from unfamiliar numbers, as they most likely contain a virus.
  6. You cannot transfer the access code from SMS to the “My Kyivstar” system to strangers.

Kyivstar uses the latest technologies to protect subscribers and their personal data. Cloud technologies allow you to store information securely.

Kyivstar home internet tariffs

For all new Kyivstar clients there is a single tariff “Unlim 100”. The subscription fee is 200 UAH, but during the first 4 months there is a 50% discount.

For certain regions there is also an “Easy Unlim” tariff, which provides a preferential subscription fee of 60 UAH/month for the first 6 months. Starting from the 7th month, the monthly fee will be 120 UAH.

Other current tariffs:

Internet speed Kyivstar

The “Unlim 100” tariff plan provides a speed of 100 Mbit/sec, but if this speed is not enough, the client can order an additional service package called “Gigabit”. It provides for an increase in speed to 1000 Mbit/s. subject to an additional payment of 50 UAH/month. This offer is valid both for new clients and for those who are served under old tariffs (their full list is listed on the company’s website).

About Kyivstar

The mobile operator Kyivstar has been running its 23-year history since 1994. The company is part of the international holding VEON (formerly VimpelCom Ltd.) along with mobile operators from Europe, Asia, Africa and the CIS. The presence of such a serious shareholder determined the company's focus on a high level of service and quality of services provided.

Kyivstar is an exclusively Ukrainian brand that is recognizable not only in Ukraine, but also abroad. This is the first mobile operator to appear on the Ukrainian telecommunications services market. Currently, the company has a wide coverage network, and its subscribers are more than 26 million people.

In addition to providing uninterrupted mobile communications, Kyivstar provides home Internet services for 820 thousand users in Ukraine and roaming services in 195 countries. Kyivstar's technical equipment is constantly being modernized, thanks to multimillion-dollar investments. The company is among the largest taxpayers in the country.

Best deals for 2021


To answer the question of how much the Kyivstar starter package costs, you need to understand what volume of services you want to receive in the tariff. This year the company offers different options in terms of cost and capabilities.

Prepayment. For such subscribers, 3 packages are most in demand:

  • “Communication without borders.” For 125 UAH you get 6 thousand megabytes of Internet and 60 minutes for calls from other operators, including abroad;
  • “Entertainment Without Borders.” For 175 UAH, 12 thousand megabytes of Internet and 120 minutes of calls with other operators (plus foreign calls) are offered;
  • “Video without borders” at a price of 225 UAH: 18 thousand megabytes of mobile Internet, 180 minutes for calls from other operators, including those outside Ukraine, as well as 180 SMS.

All packages provide unlimited calls within the Kyivstar network.

Contract. Those who prefer a contract basis will be interested in the Smart+ package. For 225 UAH per month you get unlimited Internet and on-net calls, as well as 180 SMS and 180 minutes of calls with foreign subscribers or users of other operators.

Additional services

All clients can take advantage of additional services. Among them:

  1. Static IP address. The subscriber receives his own unchanged IP. This is necessary, for example, for remote control of a home computer, reliable operation of smart home systems, etc. The connection cost is 10 hryvnia, the subscription fee is 15 hryvnia. If no Internet usage has been recorded for a full calendar month, no subscription fee for a static IP address will be charged.
  2. Internet TV. For all clients, the basic set of channels is free. When you subscribe to TV channel packages other than the basic one, you get two months free and two more with a 50% discount.
  3. “Pause” is a temporary suspension of the provision of services and payment for them for a period of up to 180 calendar days. The client does not disconnect from the network. All expenses for maintaining communications in working order are borne by the operator. Cost – 10 hryvnia one-time.

If access to the network was disconnected for non-payment, the subscriber can receive a “week of trust” from Kyivstar. Access is restored until the monthly payment is received, but not longer than 7 days. The client does not bear any additional costs. All services can be used in Kyivstar in my account

How to call the Kyivstar operator?

It’s worth mentioning right away that the numbers of virtual operators Beeline and Djuice also belong to Kyivstar. Therefore, anyone interested in how to call the Beeline operator can be advised to call the Kyivstar support service. Here, similarly to Vodafone, the numbers are different for subscribers of different forms of service.

Prepaid subscribers who do not know how to call the Kyivstar operator can use the following phone numbers:

  • This number allows you to receive any answers regarding the operation of mobile communications or any other service provided by the operator. Beeline, Djuice and Kyivstar subscribers are not charged for calls. Calls from other numbers will be charged. To start communicating with an operator as quickly as possible, just follow the following recommendations: Dial 466, wait for the connection and listen to the answering machine for no more than two seconds;
  • Press button 5 and listen to the information for a couple of seconds;
  • Press button 9 and wait for connection with the operator.
  • 044-46-624-66. When calling this number, a fixed fee is charged, the amount of which depends on the tariff of a particular telecom operator.
  • Contract subscribers, which include corporate clients who do not know how to call the operator on Kyivstar, can do this by numbers:

    • The same conditions apply to prepaid subscribers.
    • 044-46-604-66. Tariffing is carried out as when calling a Kyivstar mobile number.

    It will also be useful to know how to call the Kyivstar Ukraine operator to order any service. A separate number is responsible for this - 477.

    If an organization uses a fixed line connection from the Kyivstar operator, it can call 08-00-30-0000. Calls to this number from any city numbers are free. You can also dial 04-449-00000 or 04-49-05-555.

    Information on how to call the Kyivstar operator will also be useful for home Internet users from this provider. The following numbers exist for this:

    • The number is free for all Beeline, Djuice and Kyivstar numbers.
    • 08-003-004-60. Free for landline numbers, but for mobile numbers the tariff depends on the telecom operator.

    How to choose a number


    When buying a SIM card, many people try to choose an easy-to-remember number. Everyone has their own preferences: mirror numbers, a certain sequence, association with important dates.

    Taking into account such requests, Kyivstar offers its clients a separate service - a VIP number for a mobile phone. There are very beautiful combinations that are perfectly perceived by ear and are well etched in the memory. Most often this is a repetition of several numbers in a certain sequence. Basically, such numbers are used for commercial purposes for convenient communication with clients, but individuals also purchase them for themselves or as an original gift.

    As one of the largest Ukrainian operators, Kyivstar offers reliable communications with any package. Decide what you need more: minutes, megabytes, calls abroad or all at once - and choose the appropriate tariff.

    Personal account mobile application

    The application is available for download on three main platforms:

    • Google Play,
    • App Store,
    • Windows Phone Store.

    After installing the Application, you need to select the required tab: mobile communications or Internet. Next, we register in the system if we are connecting for the first time, and if the subscriber uses the “My Kyivstar” service online, then you just need to enter the phone number and password for the account. When registering, the system requires you to enter your first and last name, as well as a password.

    After logging in, the main page will open where you can see your balance, bonuses and costs. If you click on the icon at the top left, a menu will open. The contents of the menu are the same as in the Online version: tariffs and services, profile, payments, reports, terms of use, logout.

    In the Android version, you can display your account status and bonuses on your smartphone screen. The widget is installed along with the application and is a convenient addition, since there is no need to request a balance.

    eSIM is a new technology in Kyivstar

    In the fall of 2021, Kyivstar announced the launch of an important service - eSIM. With its help, the ability to use two numbers on one device was given not only to Nokia mobile phones with two SIM cards, but also to the flagships iPhone, Google Pixel and Huawei, which have only one physical slot.

    The technology involves obtaining an electronic SIM card, where the operator’s data is simply recorded on a chip inside the smartphone.

    The service is currently available only for prepaid tariffs; switching to it costs from 100 to 150 UAH.

    If your device supports the eSIM option, connect the Kyivstar number and use it as in a regular dual-SIM smartphone.

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