Why does it happen that you can’t make a call from a cell phone or even receive a call?
- Problems with the SIM card. The phone may not work if you leave the service area. See if your operator is detected on the phone. Or maybe the monitor says “No Network.” If there is no network, but you are sure that you are in the access area, remove the SIM card from the phone and insert it again. Perhaps she just moved away. If this doesn't help, insert the SIM card into another phone. If it doesn’t work on another device, that’s the reason.
- Battery problems. The reason that you cannot make calls from your mobile phone may be due to a discharge or failure of the battery. In this case, charge your phone or buy a new battery.
- Damage to the phone. The reason may be in the phone itself. Water could get on it, you could drop it. Perhaps your phone has already exhausted its resource or you got a low-quality device. To find out the exact cause, contact a workshop.
- The account has run out of money. True, in this case, they will most likely be able to reach you, but you will not be able to make a return call until you top up your balance.
Why are there no beeps and the call is dropped?
If there are no beeps, and after dialing the number the call is immediately dropped, then the problem is a connection problem. For example, the subscriber is on the move or out of coverage area. Problems may also be associated with malfunctions of the mobile operator. If the network is overloaded or there are problems with the equipment, then the absence of beeps is a temporary phenomenon. Also, a dropped call may indicate a problem with the SIM card. If it has been in contact with water or has not been replaced for a long time, the SIM begins to work worse or stops making calls altogether.
In addition, the complete absence of beeps and a broken connection also means that the interlocutor is on the black list of the person he is trying to reach.
What else can you try?
The methods described above almost always solve the problem.
What is important, not only on Honor and Huawei mobile phones, but also on smartphones from other manufacturers that run on the Android operating system
If the situation has not changed, then it is recommended to check the functionality of the SIM card being used. It may have stopped functioning (outdated, worn out or dirty contacts). It needs to be pulled out, the condition assessed, and inserted correctly into the slot. Recheck the work on another mobile phone.
If everything is fine with the SIM card, then something is clearly wrong with the phone itself. And here the only solution is to go to a specialized service center for help.
Checking the balance
One of the reasons for home phone failure may be simple non-payment. You can check whether you have a debt or report payment by calling the service numbers indicated on your invoices, as well as in your personal account on the telephone operator’s website. Please note that if the phone is disconnected for non-payment, reconnection after depositing funds may take about a day.
To avoid this situation, pay your phone bills no later than 20 days from the date you receive your receipt. Please note that if the payment was made after the 28th of the month, it will not be credited to your account until the next month. Don’t forget that you can pay for your phone before receiving a receipt, after the 7th day of the month at any Sberbank branch. To do this, you just need to give your phone number.
Problem with smartphone hardware
The smartphone fell into the water
If manipulations with the software do not correct the problem, then it is most likely on the side of the communication module. Only repairs can solve it. Before contacting the workshop, it is best to immediately tell the service center about the reasons why this malfunction may have appeared, this will make diagnosis easier. Problems with smartphone hardware usually appear:
- water got into the smartphone;
- the smartphone was dropped or hit hard;
- The smartphone has defective components.
The price of smartphone repair work depends on the damage. The most expensive repair after getting into water. After a fall or impact, it is often difficult to find damage, since microcracks usually appear on the board, which are difficult to see.
If only the radio module or antenna is damaged, then repairs will not be expensive. If the board is defective, the price may be comparable to the cost of a new phone.
After moisture gets into the smartphone, the technician will clean the board, after which the phone will work. However, they do not provide a guarantee for such repairs, since oxidation may begin again. The usual survival rate of a smartphone after exposure to moisture is 50% to 50%.
Troubleshooting methods
There may be no beeps when calling a phone with two SIM cards from different operators
The first scenario occurs if:
If sounds are turned off, go to your phone's settings, open the Sound section and turn on all sounds.
Applications related to conversations (skype, viber and others), as well as antivirus programs can suppress beeps. In the application settings, force stop or uninstall these programs and, perhaps, the problem will be solved.
To make sure the speaker is working, turn on the speakerphone. If the sound appeared, then that was the problem.
An error in the Phone application and a software glitch can be resolved by rebooting the smartphone and removing the battery. You can also go to “Settings” in the “Applications” section, open “Phone” and clear its data. If the application is disabled, you need to enable it.
Sometimes the problem occurs after updating the phone or flashing the firmware. In this case, resetting to factory settings will help. To do this, in your phone settings, select the “Backup and reset” section and reset all settings to factory settings. The smartphone will return to the original firmware version and delete all data from the internal memory. Therefore, back up your data first.
The reason for the lack of beeps during a call to a mobile phone may be the incompatibility of the telephone with the operator’s SIM card
If the call ends immediately after dialing the number, this means a poor connection and it is interrupted. In this case, it is enough to move to a place with a more stable connection and the problem will be solved.
It is also possible that the “3G only” (or “WCDMA only”) mode is selected in the mobile network settings, which disables the GSM (2G) module. The 3G standard is newer, and its coverage area is significantly inferior to the 2G standard (especially in rural areas). To enable GSM, go to “Settings” in the “Mobile network” section and select the “GSM only” (“2G only”) mode or the automatic switching mode between 2G and 3G.
In some cases, when the called subscriber is busy, the call is dropped instead of short beeps. Try calling in a few minutes.
Communication may also be disrupted if the SIM card is damaged or clogged. In this case, replace it or clean the contacts.
The call is also dropped if the called party puts you in the “Black List” or turns on the “White List” mode, which you are not included in. The phone instantly recognizes the unwanted number and blocks it.
In your phone settings there is a “Call Barring” item and there you can disable outgoing calls. Then all your calls will be dropped. Check this feature on your phone and remove the lock if necessary.
If you bought a cheap Chinese phone of an unknown brand, then when making a call you may receive an error like “Not allowed to dial”. There will be no beeps. This happens when the network settings are lost, the GSM module is turned off and the “Only WLAN” mode (WiFi only) is turned on. The phone cannot make a call via WiFi, which is why it gives an error. You can solve the problem if you switch the mobile network from WLAN mode to “Only GSM”.
You can’t hear beeps when calling a cell phone, it may be due to technical work at the telephone exchange
When beeps appear only 7–15 seconds into a call, the problem is that the phone has been connected to the network for a long time. This most often occurs in users of smartphones with 4G (LTE) support. When making a call, the phone switches to 3G or 2G mode. Switching radio modules takes several seconds, which causes a call delay.
The solution is to turn off the LTE module in the mobile network settings and set the 3G/2G mode. You can also display the LTE on/off button on the “Quick Settings Panel” and switch the network mode immediately before making a call.
A long connection with a subscriber can also occur when the phone is wiretapped by intelligence agencies or spy programs. However, in this case other “symptoms” appear:
The problem is solved by contacting a specialist who will confirm or deny the presence of spyware and remove it if detected.
If you have followed all the recommendations to eliminate the probable causes of the absence of beeps during a call, and the problem is still not resolved, contact the service center or your cellular operator.
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What to do if there is a system error on iPhone?
The owner of the device can only fix system errors and program crashes on his own, and do not use the smartphone outside in hot or cold weather. Other defects must be tested at a service center.
Restarting the device
In case of system errors, make sure that the battery is charged. If the battery is charged, you need to restart the device. How to do it:
- You can try holding down the power and home buttons at the same time. You must hold it until the Apple label appears.
- On iPhone 7 and above, rebooting requires holding down the power button and the lower volume rocker.
- If the device does not reboot, you should remove the battery.
This reboot helps to mobilize the system. Sometimes, such actions help in eliminating minor glitches.
Reset
If the error persists, you should try resetting all settings to factory settings. Before performing a reset, it is recommended to save all information on an external storage device or computer. You can create a backup in the iCloud app.
Reset:
- On your phone, open the Settings menu.
- Go to the “Basic” item.
- Then select the “Reset” section.
- In the section you can select 2 options: “Reset all settings” and “Reset network settings”. You can first try to reset the network.
Unfortunately, errors cannot always be fixed by resetting your iPhone. If the solutions we listed did not help, then you should contact a service center where they will carry out diagnostics.
Roman Vladimirov, Apple product expert, manager of pedant.ru. Consultant for the site appleiwatch.name, co-author of articles. Works with Apple products for more than 10 years.
Why they can’t call your phone - all the reasons and ways to fix it
Some subscribers are faced with a situation where the phone is turned on, but incoming calls do not go through. Sometimes in such situations you receive messages that someone tried to call you. If you have not activated such alerts from your operator, then you may not know that someone was trying to call you. So, let’s figure out in what cases subscribers cannot get through to the phone. There may be several reasons, let's look at each of them.
What to do?
- Change mobile operator;
- Disable 3G or set a limit on (one of two actions should help).
If you have not found an answer to your question or something has not worked out for you, and there is no suitable solution in the comments below, ask a question through our
Articles and Lifehacks
Device owners from time to time encounter a problem when the phone suddenly and spontaneously turns off during a conversation. After this, you have to take out the battery (if it is removable, if not, just reboot), turn on the phone and reconnect with the interlocutor. At the same time, the charge level is sufficient to make/receive calls and perform other manipulations.
Can't they call you? Check your phone settings!
Before looking for the cause of the problem, you need to check the settings. Often users set them incorrectly on their own. The reason for incoming call failures may be:
Phone app settings
You can check the settings from the Phone application. Open it and go to settings, they may be hiding behind a gear or three vertical dots in the top right corner of the screen. You need to look at how the markers are set in the “Call Barring” item. Then check the numbers on the blacklist. Perhaps in it you will find the number of someone who tells you: “I can’t get through.”
Forwarding settings
Another section to check is redirection. If it is enabled, then it is important to select the settings correctly. Redirection can be enabled:
If they tell you: “I can’t get through, the answering machine is always on.” Change the settings to acceptable ones or disable forwarding altogether. To ensure you don't miss an important call while you're talking to someone else, turn on Call Waiting. In this case, when the second line appears, you will hear beeps.
Is it busy all the time? Try turning off data transfer
If everything is fine with the settings, but the interlocutors constantly hear a busy signal, turn off mobile Internet and synchronization. This problem appears in areas where old equipment is used and there is no 4 G communication channel. In this case, you can often hear a complaint: I can’t get through, the line is busy. At the same time, being in another area of the city, you can receive calls without restrictions.
After checking the settings and if this does not help, you need to examine the SIM card. Often the problem is hidden there; you will not only not be able to receive calls, but also use the Internet or SMS messages. The procedure is simple:
If the SIM card does not work in another phone, then look at its contact pad. Wipe it with a soft cloth. Often problems arise after cutting the SIM card yourself; if this happened immediately after purchasing a new phone, then you need to contact your operator for a replacement. Contacts on your phone also need to be wiped if dirt is visible on them.
When using two SIM cards in the device, the connection to the network occurs through one module. If you installed SIM cards from different operators, then you cannot be reached on MTS while you are using Megafon (you may have cards from other communication providers).
Fixing a software crash
If the settings are set correctly, and the SIM card is working, and calls are also not coming to you, then it’s worth working with the “Phone” application. To determine the extent of the breakdown and fix it, you must follow the instructions:
These manipulations will help get rid of any problems with the software. A reset should only be used as a last resort, as this will destroy all data and uninstall applications. It is worth noting that some viruses are resistant to resetting, so do all the steps in the order in which they are given. Then the problem of why the person can’t get through will leave you alone.
Hardware faults
If working with the software does not bring results, then the problem may be on the side of the communication module. Only a master can solve it. Before contacting it, think about why the malfunction occurred; it is best to immediately inform the service center about the possible causes, this will make diagnosis easier. Hardware problems usually arise:
The list of restoration work is compiled based on the damage. The most expensive way to restore a smartphone is after it gets wet. After a fall or impact, it is often difficult to find a fault, since microcracks often appear on the board, invisible to the human eye. Therefore, the externally working phone board may fail you at the right time.
If only the radio module or antenna is damaged, then repairs will be inexpensive. If the board is damaged, the cost may be comparable to the price of a new smartphone of the same class.
If moisture gets in, the technician first tries to clean the board, after which the smartphone may begin to work normally, but no one will give you a guarantee for such repairs, since oxide may appear again or the board may delaminate after drying.
Incorrect operating system update
It is not recommended to change the firmware yourself if you are an inexperienced user. During the process, problems may arise (connection loss, incorrect data copying), which will lead to the inability to continue using all the functions of the smartphone; in the most difficult cases, it does not turn on at all after flashing.
What to do if your phone goes off
- First, you still need to try to reboot the device, or better yet, remove the battery (if the device has one), turn on the phone again and make the call again.
- Sometimes it helps to completely restore the phone’s battery, or even in particularly difficult cases, replacing the original battery, which wears out over time and may well be the reason why the mobile device turns off during a conversation.
You can check this like this: if at the moment when the phone is charging, it does not turn off during a conversation, then the problem is most likely with a faulty battery. - If the problem recurs, you need to take the phone to a specialist who will diagnose it and determine the cause of the breakdown. The service center will help eliminate the consequences of mechanical damage, solder components or warm up the mobile phone chip, check the battery indicator or reflash the device.
If the screen on Android does not turn on after a conversation or does not go off during a call when you put it to your ear, then you should look for the cause of the problem in the work. If it breaks down, the device cannot correctly determine its position in space, so the screen does not light up, but the phone works.
This article is suitable for all brands that produce phones on Android 9/8/7/6: Samsung, HTC, Lenovo, LG, Sony, ZTE, Huawei, Meizu, Fly, Alcatel, Xiaomi, Nokia and others. We are not responsible for your actions.
Problems on the operator's side
In some areas, the lack of quality communication is commonplace. Therefore, smartphone owners use signal amplifiers that pick up waves from cell towers and duplicate them. This allows you to receive a stable signal in a small area (for example, in your garden plot).
If the icon on your smartphone screen shows that the signal is strong, but the contact cannot reach you, the reasons are usually the following:
In any of the above situations, you need to contact the operator and ask why no one can get through to me. This can be done from another phone. Be prepared to give the code word and your passport details. If the problem is related to incorrect charges or number blocking for any reason, then you need to contact the operator personally. In some cases, to resolve the situation, it is enough to contact the office of the communication provider; in difficult situations, you will have to write a claim. In any case, it is best for you to exchange the SIM card for a new one, keeping your subscriber number.
With the help of this article you will find the answer to the question why they can’t get through to me. Some of the reasons can be eliminated on your own; in other cases, contact a specialist. If you have any questions, ask them in the comments. Share the article with your friends and chat in the form below.
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Airplane mode
The second reason why the phone does not accept incoming calls is airplane mode. Many users like to use the Airplane Mode function so that no one will disturb them for some time. But, as practice shows, a very large percentage forgets to disable this function afterwards, as a result of which they do not receive incoming calls.
The solution to this problem is incredibly simple - you just need to disable this function. This can be done either through the status bar or, as it is also called, the “curtain”. You can also disable “Flight” through the settings in the “Networks and Connections” section (on different phones, this section may have a different name). “Airplane mode” is also disabled through the shutdown menu, which is activated when you hold down the power/lock button.
Why don't you hear beeps on your phone when you call a person?!
You dialed the number of the person you need, but for some reason when you call there are no ringing tones. Sound familiar? In essence, this is the so-called pattern break. After all, since the advent of automatic telephone communication, the standard procedure for calling a subscriber is as follows: we dial the desired number, after which the call rings in the receiver, which mean that the called recipient, at the “other end of the line,” is making calls on the telephone. With the advent of mobile communications, this procedure has hardly changed at all, except that cellular clients can activate a service that will replace beeps with pleasant music. But what to do when, having dialed the desired number, you do not hear the usual signals, that is, there are no beeps and why did this happen?! Let's figure it out together!
Before proceeding to any action, I still advise you to call the number again. Perhaps it was a single short-term failure and the connection was restored!
Incorrect network definition
The next reason why the phone does not accept incoming calls is incorrect network detection. Usually the phone automatically detects the network of the cellular operator, but sometimes malfunctions occur, as a result of which the device switches to the wrong frequency.
In order to fix this problem, you should follow 2 simple steps:
- Go to settings and go to the “SIM cards and networks” menu.
- Next, you need to select the “Mobile networks” section and set the definition there either to automatic mode, or perform a search and select the required network, according to your cellular operator.
Reasons why there are no beeps in the handset
In fact, there may be several reasons for this phenomenon, but the most basic ones, due to which there are no beeps when you call a person, are either communication problems or the telephone is broken. In addition, a lot depends on what kind of connection you use - landline wired or mobile.
Cable connection (home phone)
Despite the fact that in recent years the regular wired telephone has practically lost ground, there are still quite a lot of people who use it. Mostly these are either elderly people or some companies and organizations.
If you don’t get beeps when calling from your home phone, then first listen to see if there is a beep at all when you pick up the handset. Quite often people pick up the phone and dial a number without checking whether the telephone connection works at all.
When there is no readiness, this is usually indicated by a break in the line from the distribution cabinet to the telephone, or problems with the cable from the telephone exchange to the cabinet. The malfunction could have been caused by various excavation works carried out near the telephone line, cable breakage by damaged equipment, flooding of junction boxes and cabinets, etc. Until the installer restores the line, there will be no connection.
By the way, quite often line damage occurs in an apartment. For example, children accidentally broke the wire, a cat chewed it, and it rubbed against something.
Software glitch
One of the most common reasons why a phone does not accept incoming calls is a malfunction of the operating system. This is quite a common occurrence, so there is nothing special about it. In general, failures and disruptions in the operation of the OS can be caused primarily by not very good firmware or poor system optimization. As a rule, cheaper phones from less well-known brands are more likely to be susceptible to this “phenomenon.”
There are two different ways to fix this problem. The first, and also the simplest, is to reboot the phone. You can even simply remove the battery for 10 seconds, then insert it back and turn on the device. In most cases, this solution helps.
The second method is to reset to factory settings. If the first solution did not help, it means that the failure occurred at a more global level, and a simple reboot will not fix it. In this case, resetting the settings to their original state helps a lot. You can perform this procedure through the device settings.
