Why can’t I transfer money from my phone to my Sberbank Tele2 card?

Now many of us almost constantly manage without cash; a card and bank transfer are enough. This is convenient, especially considering how quickly cash transfer transactions can be completed. If there is a lack of funds on the card, you can very quickly and easily transfer funds to it and make up for the lack of money by transferring from your mobile phone account. When it comes to the need to quickly make a necessary purchase or make a payment, transferring money from Tele2 to a card can be of great help.

How to transfer money from Tele2 to a card?

There are times when you need to purchase a product, service, you need cash, etc. But free funds are only available on your phone balance.

If you are a client of the Tele2 mobile operator, then it is possible to resolve this issue using a service for withdrawing funds from your phone.

Let's consider options for transferring finances to a bank card account.

Using the site

To transfer funds using the website, it is enough to have access to the Internet to use your personal account. Registering it is easy. You need to type the address in your browser: market.tele2.ru, go to the website that opens and indicate the client’s phone number.

Next steps:

1. Section "Transfers and Payments".
2. Subsection “Transfer from phone to card”.
3. Provide the details for the transfer (phone number, card number and transfer amount).
4. Click “Pay”.

As a result of these actions, a message will be sent to your phone with the necessary password to confirm the operation. After that, funds will be debited from your phone account, taking into account the commission, and sent to the specified bank card. Transfers can be made both within the Russian Federation and within the CIS countries.

ATTENTION!

This service is available provided that the SIM card is used for at least 60 days.

Transfer via SMS

If necessary, transfers can be made using the short message service (SMS).

To do this, dial “159” and send the following text combination card xxxx S, where card is the introductory word, x is the sixteen-digit card number, S is the transfer amount.

Important! All message points are separated by spaces.

The message is free, but a commission fee is charged for the financial transfer carried out.

USSD command

The next way to top up a bank card if you don’t have access to the World Wide Web is to send USSD commands. The Tele2 operator has two ways to provide this service:

1. Dial the combination *135# and make a call by pressing the corresponding button. Further translation actions will be adjusted with hints.
2. Enter *159*1*ХХХХ*S# on your phone, where, by analogy with SMS messages, xxxx is the card number, and S is the amount.

Replenishment of electronic wallets

Many people use electronic wallets. Such as Yandex.Money, WebMoney and QIWI.

To replenish them, you need to go to the payment system website in your personal account. Then you should select the top-up option “From a mobile operator’s phone” and indicate the amount. Then confirm the transaction with a reply SMS.

Reference! The operation is carried out provided that the telephone number from which the funds will be transferred is registered on this electronic money service.

In the office of the operator Tele2

If you accidentally top up your mobile phone balance from your Sberbank account with a fairly large amount, then the best way to return this money is to contact the Tele 2 communication salon. In this case, you can return the money with a minimum commission.

The refund process is as follows:

• Go to the Tele2 website and go to the “ Salon Network ” section. Here you can see the location of the nearest operator's office.
• Take with you your passport, check (confirming payment), as well as bank card details . After this, go to the address indicated on the website .
• Ask the salon employee to give you a form to fill out an application for a refund.
• Fill out all the required fields and give the document to the salon employee.
• Then all you have to do is wait for the application to be reviewed (this may take up to 60 calendar days). During this period, you cannot spend money on your phone balance.

Transferring money without a bank card

ATTENTION!

To withdraw funds in the absence of a bank card, you need an SMP Bank ATM. Commission fees for cash withdrawals will be 3% of the amount withdrawn. The minimum limit for withdrawing funds is 100 rubles, and the maximum is 5,000 rubles.

To receive cash through SMP Bank ATMs, we perform the following actions:

1. Dial *787# on your phone and press “enter”.
2. An SMS message with a PIN code is received.
3. We approach the ATM and find the desired section.
4. Enter the received PIN code.
5. We collect the amount to withdraw cash.
6. We take cash.

Withdrawal restrictions

Additionally, you can note specific restrictions that prevent the implementation of a money transfer from a mobile account to a bank card.

Today Tele2 allows transfers to Visa, MasterCard and MIR cards, while Maestro cards are supported only if they are of a personal type.

In addition, transfers are only made to cards with a 16-digit identification number (printed on the front of the card).

It remains to add that some methods of transferring money today are already outdated and therefore cannot be used. So, it will not be possible to withdraw rubles from your account and send them to a card through your Tele2 (LK) personal account.

Transfer money to a Sberbank card

Savings Bank of the Russian Federation is one of the most popular credit institutions, which has the largest number of clients. Therefore, we will consider the possibility of replenishing a Sberbank card from a telephone account.

Tele2 offers the following several options.

Method 1

Type https://market.tele2.ru in the address bar. Find the “Top up and transfer” section, then select the appropriate subsection.

The next step is to use the appropriate form on the page that opens to dial the phone number from the account from which funds are to be transferred. Then enter the amount required for withdrawal and the recipient’s card details. Click “Pay”.

To confirm the operation, indicate in the appropriate field on the website page the code that will be received in the message.

Method 2

There are possibilities for transferring money to a Sberbank client without the Internet.

One of them is transferring money to a card account using SMS.

To carry out the operation, send a text message to number 159, which consists of the word card, Sberbank card number, and amount.

IMPORTANT!

The text must have spaces between the entered values.

Then you need to confirm the actions. In response to an incoming request, we send the number indicated in the SMS. You will soon receive the money you requested.

Method 3

The third option for performing transactions in Tele2 is the USSD command dialing system. It provides various opportunities, including replenishing a Sberbank card.

Dial *159*1*card_number*amount#, then the call button. As a result, we receive a message confirming the payment. We follow the instructions received in the message, and the money is credited to the card.

Using a short USSD request

If you need to return your money, then the withdrawal can be made to a bank card by dialing a code command. This method is convenient because it does not require an Internet connection. On a mobile phone, you need to open the dialer and enter the command *159*1*. Next, write the Sbercard details and an asterisk. After this, the exact amount of the transfer is written down and the hash mark is pressed. Dialing must be done without spaces or additional characters. The call button is pressed and the funds are sent to the bank account. You can cash out money after 2-3 minutes, during which time it will already be credited to your balance.

How to make a transfer to a VTB card?

There are also various options for replenishing a VTB card in Tele2.

They differ in the channels through which the operation is carried out and the number of actions performed. The account can be replenished either through the company’s official website on the Internet, or by messages from the phone.

Transfer money from the Tele2 website

Go to the “Money Transfers” service on the website. Open the “Transfers and Payments” section and select “All Transfers and Payments”.

As a result, we get to the page and fill out the requested details. This service is available to Tele2 customers from the moment the subscriber number is activated.

To carry out the requested operation, write the Tele2 phone number, the sixteen-digit VTB card number, and the amount of the upcoming transaction.

After filling out, you must agree to the terms and conditions and click the “Transfer” button to continue the transfer process.

Then we wait for the code to confirm the debiting of funds. After completing the transaction, a notification about the payment will be sent to your number.

This service cannot be used in the following situations:

• you have a corporate tariff and do not have a personal balance account;
• there are insufficient funds in your account to complete the transaction, including the commission fee;
• In the subscriber settings, there is a ban on making money transfers.

USSD

A USSD request allows you to transfer finances from your Tele2 balance in the absence of an Internet connection.

The method is to send a special command from the phone.

To carry out the operation, dial the combination *145# and then follow the instructions on the portal.

Another variant. We send the following text dialing from the phone: *159*1*VTB card number*amount#. Click on the call button and wait for the request to be confirmed.

ATTENTION!

When using this type of service, you should clarify information about existing tariffs and restrictions. This can be done by contacting Tele2 support service at 611.

Via SMS

The next way to transfer money from a phone to a VTB card account in the absence of the Internet is by sending an SMS message.

To perform this operation, you need to send a text to the short number 159. The message should contain the following content: card xxx 1000, where card is the operation identifier word; xxx – 16-digit VTB card number; 1000 – amount to transfer.

In this case, shipping is free. But the commission will be debited from your account according to the tariffs.

other methods

If it is difficult for a Tele2 subscriber to carry out transactions via the Internet or using a telephone service, you can send money to the recipient by visiting the company’s office.

To do this, you must have your passport with you. On the spot, state the recipient’s card number and the amount of funds being transferred.

Existing service limitations.

As part of its concern for the safety of its customers' funds, Tele2 has introduced a number of restrictions for this service. Their essence lies in the limits on transfers within a day and within a month. The following limits exist:

• The minimum you can transfer is 50 rubles;
• after a successful transfer and withdrawal of the commission, there should be at least ten rubles left on your Tele2 account;
• You cannot transfer more than 15,000 rubles in one transfer;
• the maximum number of transfers per day is 50, and per month – 1000.

Transferring money from Tele2 to a Sberbank card is a simple and reliable way to withdraw funds from a SIM card or solve your other problems. In Tele2 this can be done easily and simply. The main thing is to be able to use the operator’s services and take into account limits and commissions. All information on the terms of service is current as of June 2021.

Terms and restrictions

The operator's money transfer service is not free. Existing tariffs for this financial service (including any financial transfers):

1. When transferring funds to a Tele2 phone, the commission will be:

• from 1 to 250 rubles – 7 rubles;
• from 251 to 499 rubles – 15 rubles;
• from 500 to 1000 rubles – 30 rubles;
• from 1000 to 14635 rubles – 2.5% of the transfer amount.

2. To the account of another mobile operator:

• from 1 to 14,000 rubles – 7% + 50 rubles.

3. To a bank card:

• from 1 to 250 rubles – 50 rubles;
• from 251 to 730 rubles – 70 rubles;
• from 731 to 1410 rubles – 90 rubles;
• from 1411 to 1880 rubles – 120 rubles;
• from 1881 to 3800 rubles – 200 rubles;
• from 3801 to 5700 rubles – 300 rubles;
• from 5701 to 14600 rubles – 400 rubles.

4. To a current bank account:

• from 1 to 14,184 rubles – 5.75% (not less than 10 rubles).

In addition, restrictions have been established on financial transfers.

1. The number of transactions cannot exceed 10 pieces. per day, per month – 1000 pcs.
2. The operation is not carried out with bonus or credit funds.
3. The payment amount must be within the range of 1–15,000 rubles, including commission.

The amount available for transfers can be found using the USSD command *104#.

Features of cooperation with banks

Tele2 works with several financial companies at once. A universal form is provided on the resource and in the operator’s services for filling out and remotely sending banknotes. Main partner banks, virtual wallets and other electronic systems, where the commission rate and limit range are fixed:

• Sberbank;
• VTB;
• Raiffeisenbank;
• Opening;
• Rostelecom;
• Wallet-Tele2;
• Contact;
• TransTeleCom";
• Gamenet;
• Alpari;
• Dr. WEB.

Tele2 has a special relationship with these organizations and direct top-up of your personal account is available. Funds are credited to the account within 24 hours, but most often it is an instant deposit. Acceptable range: from 10 rubles to 15 thousand. You can carry out several operations per day for the maximum amount or transfer it in parts in different directions, but no more than 50 operations per day.

To transfer money, you must pay a transfer fee of 3%. There is an additional fixed commission depending on the total amount that needs to be sent: from 5 to 30 rubles. If a person carries out actions on a third-party portal or sends funds to a bank with which Tele2 does not have a special agreement, the interest rate on the commission will be different.

Transfer to bank account

When transferring money to a bank card, difficulties may arise. Some card numbers contain eighteen digits. For example, the Sberbank Maestro card.

In this case, there is another way to transfer the payment to the recipient - to a bank account.

You need to open the operator’s website and go to the “Money Transfers” section in your personal account, then select “Transfer to a bank account” from the list.

A table will open in front of the sender, which must be filled out. You need to know the account number to which the money is sent (consists of 20 digits), the full name of the account owner and the bank's BIC.

Click the “Pay” button, thereby confirming the transfer and agreement with the terms of payment.

IMPORTANT!

Please note that the delivery time for funds with this method of transfer is longer than when transferring to a card. Funds may reach the recipient the next day or later.

It is also possible to transfer funds to a bank account using SMS. To do this, you need to send a message to number 159 with the following content: “rek account number. Full name of the recipient BIC bank.”

Data must be entered separated by spaces.

Transfers abroad using full name and phone number for cash payments

For canceling the transfer you will be charged 80 rubles. The funds will be returned in full (with the transfer fee withheld) the next business day. How to send a transfer abroad using your full name and phone number?

Where can I get a translation abroad?

1. Open the SberBank Online application “Payments” “Abroad” “By full name and phone number”.
2. Select a country, enter the currency and transfer amount, enter the recipient’s full name as in the document and his phone number to inform about the transfer.
3. You and the recipient will receive an SMS with the transfer control number. You will need it to receive it.

You can select the currency to receive the transfer when selecting the transfer destination country from the drop-down list. Each country has its own set of possible currencies for receiving a transfer. You can view the countries and available currencies below:

Tele2 virtual card

In 2013, a virtual card was released, that is, it does not have a physical medium and is used only on the Internet.

Advantages

• Safety.

It cannot be stolen, cannot be lost, and cannot be paid without a phone attached to it. To pay for purchases, you must request the card's CVC code, which will be sent in a message. It is sent with every purchase. The code is valid for an hour. If they try to pick it up, the card is blocked after three unsuccessful attempts.

• Convenience.

It does not exist in material form and it is impossible to forget it at home. Like any regular card, the virtual one has its own number. There is no need to remember it, since it is linked to your phone. There is no need to replenish it separately. It is enough to deposit money into the subscriber's account.

• Speed ​​of receipt.

You don’t have to wait for the card to be issued or come get it. The release procedure takes a few minutes.

How to use?

Payment occurs in the same way as with a regular one. Enter the number, CVC2, expiration date, first and last name. You can find out the details by sending an SMS to number 338. You will learn that the payment has been processed in a message received on your phone. Considering that the card balance is the phone balance, there is no need to track it separately. You just need to remember to have enough funds. The minimum account balance is 10 rubles.

There are restrictions on use. You can spend no more than 15 thousand rubles per day (including commission). There is a monthly limit of 40 thousand rubles.

If the card is not useful, it can be easily blocked. Send the word “Block” (“Stop”, Block, Stop) or the command *338*# to number 338.

Rules for receiving the mycard tele2 service

Subscribers using corporate tariffs, tariffs without an advance payment system and those who have been a Tele2 client for less than 60 days cannot use this service.

IMPORTANT!

The commission for transactions using a virtual card is 3%.

How to connect ?

You can connect this financial instrument in the following ways:

• send an SMS with the text card or “card” to number 338;
• send command *338*#;
• access the mobile portal by dialing *338#;
• download the application on IOS or Android.

To track payments, you can order details through your personal account or via SMS messages.

Option "Mobile transfer"

You can send money to a Sberbank card even without access to the Internet; the company has provided for this. To use this function, the subscriber must follow the following procedure:

• On a mobile phone, dial the short combination *145#;
• a special menu designed for transferring funds will appear on the screen;
• you need to click on item 2, which is called “Cards and cash”;
• the number 2 is indicated, and then the call button is pressed;
• now the first item called “Transfer to card” is required;
• after entering the number 1, the call button is pressed;
• Now the subscriber is required to indicate the transfer amount in rubles;
• a message will appear on the screen indicating that the transaction is being processed;
• You receive a text message on your cell phone; you need to open it to see instructions for forwarding SMS to the service number.

When the actions are completed, the amount will be transferred to the card details, and withdrawals will be available at any Sberbank ATM.