Mobile operators often provide the ability to withdraw funds from your phone balance to another number. Such a translation is performed either on the operator’s official website or using special service commands. Some of them make it possible to use a personal account as a full-fledged wallet. About how to transfer money from Rostelecom to a card, whether the provider has such functionality, what options can be used to withdraw funds from the balance.
Contacts
In conclusion, we provide a list of contacts of Rostelecom representatives that you may need in the process of returning the balance of funds on your personal account. Their list is as follows:
- single hotline for all clients in the Russian Federation: 8 (800) 1000 800;
- Email for any questions regarding services or other aspects of the company: [email protected] ;
- going to the nearest Rostelecom sales office;
- feedback forms at the following links: general - https://www.company.rt.ru/contacts/ ;
- termination of the contract - https://rt.ru/support/internet/contract/how-terminate-contract .
How to apply for relocation
It is not necessary to refuse the services of the operator in question if you are simply changing your place of residence. If Rostelecom services are supported at the new address, then you can simply transfer them. Thus, only the address in the contract will change. The connected tariff and services, balance, equipment, and so on remain the same. And to stimulate the use of the “Moving” service, company employees have developed the following advantages:
- rapidity. You can apply for relocation online by quickly filling out a simple form;
- technical department employees can pick up, move and install equipment at a new location themselves, if required;
- 50% discount on all services during the first two months at the new location.
To submit an application, it is recommended to follow the following algorithm:
- Follow the following link: https://pereezd.rt.ru/ .
- Click the “Fill out application” button.
- The first step is to indicate your region, full name and phone number. After filling out the fields, click “Done”.
- After this, an SMS with a code will be sent to your phone. Enter it on the site and click “Done” again.
- Now a detailed application for relocation is filled out. It states:
- "From" address;
- address "Where";
- shutdown date;
- connection date;
- services that you will continue to use in your new location. They will be subject to a 50% discount;
- your contact information for communication. This is your full name, phone number and email address.
- All you have to do is click “Next”, confirm the request and wait for the support operator to call.
Cash out options
Depending on which operator you use, there may be several options for how you can withdraw money from your mobile phone number. Let us immediately note that it will not be possible to receive money from your cell phone balance without additional payments, since such transactions are provided through operator partners, and a commission fee is charged for them. With minimal interest, you can withdraw money only from a MegaFon bank card, the account of which is the balance of your cell phone. If you do not have such a card, or you use the services of another operator, then you can receive funds without interest only by contacting the operator with an application to close the number.
There are several options for how you can withdraw money from your SIM card phone account. The simplest one is to transfer to your bank card and receive money through an ATM. You can also send a transfer through payment services, or use cash through electronic wallets. Also, some operators previously had the opportunity to receive money directly through an ATM without using a plastic card, but now such services are not available. Note that it is also possible to withdraw money from a corporate SIM card of MegaFon, MTS, or another operator, but since a single corporate balance is used, it is impossible to do this without the permission of the owner of the agreement, and any attempts to bypass it may be regarded as fraud.
What does write-off mean?
“Rostelecom Moscow RUS” is an automatic payment that is activated by paid services of the Rostelecom company. Money is written off for basic service packages specified in the contract, or for a subscription to one of the company’s additional services.
The provider Rostelecom is a large provider of digital services. The most popular package services today are “Combo 3 in 1”, “Combo 4 in 1”, which allow you to combine Internet services, interactive television, mobile communications and access to the Wink online cinema. In each of these categories there are additional services and subscriptions that are offered and even imposed on customers in various forms.
Can all subscribers transfer money with Rostelecom?
Internal money transfers are available to all new subscribers after concluding an agreement and installing a SIM card. You can send no more than 1000 rubles per transaction. Withdrawal from the balance to third-party resources - numbers of other operators, or cards, becomes available only 2 months after connecting to the operator. But the amount of transfers is increased - a one-time transaction is limited to 4,000 rubles.
If you want to transfer money from Rostelecom to a card, you should know that the operator provides its own commission for the service. In addition, withdrawal from balance to Tele2 number will be one of the most expensive. In addition to the RTC commission, a percentage of the Tele2 side is taken, which is another 5% of the total payment.
What services can be connected by Rostelecom
Here are some of the company's most popular services, which come with additional paid options.
- Plastic bag "Internet" offers the following additional services: parental controls, licensed Kaspersky and ESET antiviruses, cloud storage, subscription to Office 365, purchase of a router/modem. For example, several years ago the network was filled with angry reviews from customers who discovered a promotional connection for a paid antivirus subscription.
Antivirus subscription connected automatically - Video service Wink also offers to connect additional subscriptions and services (“LITE”, “Transformer”, “Premium”, “KinoVIP”, “MORE.TV”, etc.). From the beginning of the year, it was possible to purchase 2 months of free access to Wink LITE, but the binding of a bank card was a prerequisite for the promotion. After the free period expired, the subscription was renewed automatically and customers received a write-off in the amount of 399 rubles. There are also reviews online about randomly purchasing movies from a linked card. Moreover, some users claim that purchases were protected by service PIN codes.
Random purchase of films in WINK - It is worth mentioning separately the availability digital services, which are actively promoted by the company: liters, kids, lyceum, cloud gaming, game market, etc. Customers left a lot of negative reviews about the liters subscription. The service was activated automatically and often was not displayed in your personal account. I had to disable it through the support service.
liters subscription activated automatically - In addition to the above services, Rostelecom often integrates advertising services of its partners. Here is a clear example: a subscriber made a payment according to the tariff, but discovered that the slider was turned on opposite the partner service for real estate insurance.
When paying for Rostelecom services, they impose a subscription to VSK Insurance House
For renewal or purchase of such services, Rostelecom writes off money with the designation “Rostelecom Moscow RUS”. This situation should not be surprising, since most large operators in the Russian Federation, in one form or another, try to impose paid services on customers. The connection principle is the same in all cases: registration of a service with a trial period, after which the paid main tariff is activated.
Possible options for transferring money from Rostelecom to a card
There is a way to transfer money from Rostelecom to another mobile subscriber - to third-party operators. The USSD command is used for this. The algorithm of actions will be as follows:
- Dial the phone combination *145#, press “call”.
- A menu will open on the screen, select the desired translation item.
- Enter the phone number to which you are sending the transfer.
- Enter the amount to send.
You can immediately use a ready-made command request in the format *145*phone number*amount#. This combination is also offered for internal transfers in the Rostelecom network. Another combination for replenishing the account of another subscriber is *126*phone*amount#.
As for the possibility of withdrawing funds from an RTK mobile phone account to a bank card, such functionality is not provided. As an option, you can first transfer money to the number of another operator, and then transfer it to a bank card.
Important! Currently, Rostelecom does not provide the possibility of transfers from balance to a bank card.
How to find out the source of the write-off
To find out for which paid subscriptions and services Rostelecom charged money, you need to open your personal account → select your personal account → “Manage account” → “Payment history”. The list will display paid services, the date of debit and the payment amount.
To check and disable paid services, you must: log into your personal account → select a personal account card → click on the connected one below) → “My options” and “Available options” → delete all active subscriptions that are not needed → confirm the formation of the application. After deactivation, you should receive a notification to the linked email.
Disabling subscriptions through Rostelecom's account
If desired, in your personal account you can delete the linked bank card. This can be done in the “Payment” → “My Cards” section.
Transfer money from MTS to MTS using SMS command
This method is very simple and convenient. The user needs to send an SMS with the text #transfer amount, instead of “amount” the transferred amount of money from your balance is indicated. The SMS is sent to the number of the subscriber to whom the transfer is made. You will then receive an SMS confirming the operation. The received SMS message will contain instructions that you need to follow to complete the transfer.
Translation example:
You would like to transfer an amount of 250 rubles to another subscriber. You send the user an SMS message with the following text #translation 250. The message contains only one space between the word “transfer” and the amount. The message is written without quotes and sent to the selected MTS subscriber.
How to return or pay for a Rostelecom router
Rostelecom not only sells its own routers for the Internet, but also allows you to rent them or even install them. The conditions for each service are different, have different prices, and so on. If the device is not yours, then obviously it must be returned when you end the contract (not if you move).
In the case of installments, it is best to pay the remaining balance so that you can keep the router or modem. After all, if you don’t do this, the company will take the device, and the money paid will not be returned. If it was just a rental, then you need to return the device in any case.
The return procedure is determined with the company operator individually upon termination of the contract.
Cellular operator Yutel
First, let's define what Yutel is? Many people do not know this, because this mobile operator is not in commercials on TV and on the Internet. Yutel is a cellular operator that extends its coverage to the Urals region. In general, Yutel is, in fact, a branch of Rostelecom, which has the same options as the main company. Rostelecom, as you know, has a service called “Mobile Transfer”, which we will talk about in more detail in this article. But that will be a little later.
Yutel (and therefore Rostelecom) is quite widespread in the Urals. It’s understandable why, because this mobile operator has all the latest technical achievements in the field of mobile communications:
- Local connection
- Intrazone communication
- Long distance communication
- International communications
- Digital access to the Internet
- Cable TV
Here are the main advantages of the Yutel company, which is spreading its influence in the Urals.
