Description of service
The provider offers many services to ensure that a person always stays connected and can receive information from other subscribers, even if the smartphone is turned off or is out of network coverage. “Forwarding” allows you to set an additional number to which calls will be forwarded when the main one is not active. The notification function informs the client about missed calls. The autoinformer records SMS messages from users and stores them in the system until required.
To understand how to disable voicemail on Tele2, you should study the basic functionality. Please note that listening to left messages is a paid service. You can activate the option free of charge, but the connection is paid according to the subscriber’s tariff plan. You can disconnect at any time. It’s easy to manage the option via number 600 or +79774343600 . Using the autoinformer's prompts, you can adjust any position or perform an action. Memo:
Number | Function |
1 | Read previous SMS |
2 | Listen to the current message |
3 | Go to next message |
4 | Listen to all messages one by one |
6 | Delete the message that is currently being listened to |
8 | Go to message archive |
9 | Empty the drawer completely |
SMS notifications are stored on a secure server, which can only be accessed by the subscriber to whose number they were sent. The cost of activation, as well as daily use, is 0 rubles. Listening and the moment of recording the message are paid according to the conditions of the current tariff. If you do not subscribe to this service, you can listen to the notification in your home region and while traveling around Russia for a fixed fee - 1.95 rubles per minute.
Tele2 voice mail will not work if call forwarding is activated.
How to listen to a voice message?
To listen to a Tele2 voice message on your phone, you don’t need to know any special USSD commands, connect or order anything. To listen to the message, simply go to the sound menu section, which can be called up by dialing 600. The specified number for reading messages works only on a home network.
If you are outside your home region, then for these purposes you need to use the number +79046000600. By the way, using this digital value, you can access the service menu in your home region.
If we talk about how much it costs to listen to a message, then the cost of calls will depend on the tariff plan that works on your SIM card. As already mentioned in the description, the service is not burdened with a subscription fee. And besides, with its help, the subscriber can not only always stay in touch, but will also be able to view mail and check his mobile balance.
After the subscriber dials one of the above mentioned digital combinations, he will be instantly redirected to the service menu. Here the user can find out about the status of his account and listen to the recordings left. As for the keys, everything is quite simple:
- 1 – includes the previous message;
- 2 – turns on the current message;
- 3 – allows you to listen to a new message;
- 4 – starts listening to messages in queue order.
There are other keys in the menu, we will tell you about them a little lower in the “Control” block. It is important to know that notifications are stored in voicemail for no longer than 20 calendar days. Therefore, you need to have time to read them within the specified period of time, since after 20 days, the SMS will be permanently deleted from the mailbox.
Rules and terms for storing information
Each subscriber receives a notification that a voicemail has been left for them. This informational SMS is stored for 24 hours. Listening can even be done in the background. Self-setup of “Voicemail” on the Tele2 number is carried out through 600 or +79774343600 . A personal profile can store no more than 20 SMS alerts at a time, each lasting no more than 30 seconds. If the user does not delete the messages themselves, they will be deleted automatically 7 days after receipt.
It is also convenient to disable and manage your subscription in the My Tele2 mobile application (available on Google Pay and the App Store) or in your personal account.
Listening and Control
When calling number 600 (or its international equivalent in the format +7xxxxxxxxxxxx), it is possible to control the listening and deletion of stored information by following the automatic system prompts or by pressing various commands on the phone keyboard - numbers from 1 to 9. Below is a list of commands for control : 1 — play the previous recording; 2 — play the current recording; 3 — play the next recording; 4 - play all; 6 — delete the current entry; 8 - archive; 9 - delete everything.
The maximum number of saved voice messages is 20 pcs. lasting up to 30 seconds. The information is stored for 20 days, then it is automatically deleted. If during this period the specified number of messages is exceeded, the capacity will be exhausted and new entries will not be able to be added. Attempts to deliver SMS notifications to the subscriber about received messages are made within 24 hours. If the subscriber has not appeared online during this time, information SMS from Tele2 are deleted.
Greetings
To turn off “Voicemail” in Tele2 or change the greeting text, combination #1 in the mailbox menu. Setting up and adjusting the record is carried out according to additional numbers:
- 0 — call information help;
- 1 — start recording;
- 2 - end of recording;
- 3 — listen to the recorded fragment;
- 4 — save the recorded message;
- 5 - exit.
If the user wants to return the original greeting, * , and to log out and leave the changes unsaved, # is entered.
general description
If the user is not online, for example, the battery is low, the SIM card is faulty, the phone is turned off, the incoming call is transferred to the Tele2 answering machine. A short greeting is followed by an invitation to leave a voice message on Tele2 after the beep. The information is recorded, saved and can then be listened to. As soon as the user's phone is registered again in the network, an SMS notification is sent to it on behalf of the person who called, indicating the date and time of the call that went to voicemail. You just need to call the answering machine and listen to the recorded voice message on Tele2.
Thus, even if due to unforeseen circumstances you cannot receive an incoming call, you can always receive and save important information.
How to disable the service yourself
Now other people can call and leave messages, even if the person did not pick up the phone or his number was switched off. To check for new messages and listen to them, command 600 . It will work if the function is already installed on the SIM card. It is easy to remove or configure the service through special requests. Remember how to disable or connect Tele2 Voicemail:
- activation - *121#;
- deactivation - *121*1#.
The service stops working if call forwarding to another number is set, but it is compatible with Auto Answer.
In order not to forget how to listen to personal voice SMS messages of the Tele2 operator, it is enough to remember two digital combinations: 600 and +79774343600 . You can save them in your smartphone’s phone book so you don’t have to enter them manually each time. There, the subscriber can delete unnecessary messages, as well as save important letters in the archive.
Disabling the feature
If you need to disable the service, you can do this by sending the command *121*1# from your phone keypad or through your personal account yourself. When leaving your home region, you need to be prepared for additional costs - outgoing calls will be charged at the cost of roaming communications. In principle, before starting a trip, you can disable all forwarding, incl. to voicemail by dialing ##022#. After returning, it is easy to reconnect and configure the functionality.
Is it possible to listen to email via the Internet?
The answering machine is accessible from your phone. And if the mobile device immediately registers on the network, then you can immediately call one of the mail numbers and listen to the recorded call.
But sometimes you don’t have a phone at hand. Then users are interested in how to listen to a voice message on Tele2. Company employees decided that there was no need to check records via the Internet using a personal computer or laptop. To read the information left, you must use only the menu.
Attention! The developers of the option did not leave the opportunity to listen to messages even for those subscribers who have their own account in their personal account.
How to turn off voicemail on Tele2?
If Voicemail is not needed, there are methods to deactivate it:
- Service request *121*1#, after which you need to press the call button. After a few minutes you will receive a message that the service has been disabled.
- Personal account on the Tele2 website. When authorization is made in the system, the procedure is similar to connecting, but the checkbox must be dragged to inactive mode.
- If difficulties arise, disconnection is carried out with the help of company managers. The subscriber can call the helpline at 611 and ask the operator to disable the service or make a personal visit to the Tele2 communication salon.
Voice message management
By calling Voicemail, the subscriber can listen to newly received messages. Unneeded ones can be deleted, and valuable ones can be saved. Frequently used commands:
- “1” – previous message;
- “2” – listening to a message;
- “3” – next message;
- “4” – listen to all messages;
- “6” – deleting the current message
- “8” – listening to saved messages
- “9” – delete all messages
A convenient voice menu will help you understand the Auto Answer control commands in more detail.
Disabling the answering machine
If for any reason the subscriber wishes to disable this service, this can be done in one of the following ways:
- Using the command *121*1#. You need to type it on the keyboard and send a call.
- You can use the command ##002#. With its help, the user will disable all forwarding for this number. Very convenient to use before a long trip.
- Call number 675. Disconnection occurs within one day.
Disabling in your personal account.
In any case, deactivation of the service by the mobile operator is free of charge.
When purchasing a new SIM card, the service is usually activated automatically. Despite all the convenience of using it in your home region, it is recommended to check forwarding before going on vacation so that unexpected cash expenses do not ruin your mood.
Tele2 Voicemail service: cost
Of course, most users first of all have a question: is the Voice Mail service on Tele2 paid or not? We will try to answer this question in detail.
On all numbers of this operator, this option is activated by default and you will definitely not be charged a subscription fee for it. But, listening to messages left for you will most likely be paid and its price will depend on the conditions of your tariff plan. Likewise, if you want to leave an audio message for someone, the money will be debited from your account as if you spent it on a conversation with that person. By the way, this option will not be available for use if you decide to set up call forwarding on your number.
Please note: To always stay in touch with friends, it is important to have a good Internet signal and a sufficient amount of traffic, but if your limit is coming to an end, we advise you to read our article on how to get additional Internet on Tele2!
How to use
The described service works like this. If a service subscriber's mobile device is out of coverage or turned off, all incoming calls will automatically be forwarded to the voicemail server. The person calling will hear an answering machine greeting and an invitation to leave a voice message. As soon as the device is “connected” again, the subscriber will receive an SMS notification containing information about the time of the call.
Is it possible to connect voicemail for free to use it as a Tele2 answering machine? Yes. This assistant does not have a fixed tariff in the form of a subscription fee.
Is it possible to listen to a voice message on your phone for free on Tele2? Unfortunately, this element of the service does not work without payment. The message left becomes available after calling the short number 600, which is charged differently in different regional offices of the operator. After working with the mailbox on the server, the corresponding amount is debited from the subscriber’s account.
Thus, the voice assistant is connected for free, there is no subscription fee for it, the debit occurs after each call to number 600 from a Tele2 phone.
In addition to recording incoming messages, this option can forward them to specified numbers, due to which information important for work quickly reaches those to whom it is addressed. The service provides extensive possibilities for conditional forwarding. Thus, it is possible to redirect calls to the mail server not only when the recipient is not on the network, but also in cases where the number is busy or the subscriber does not pick up the phone. Customizable behavior algorithms for the service make it truly convenient in various circumstances. Please note that if, when the specified conditions are met, the call is forwarded to another number, then the message recording function becomes inactive.
If necessary, you can quickly disable Tele2 voice mail.
As mentioned above, the described option performs the functions of an autoresponder, recording incoming messages and then transmitting them to the user. The sound file is designed for 30 seconds of sound. After the subscriber appears on the network, he receives notifications about incoming messages and the time of their completion via SMS messages. The created audio file itself is stored in a special box.
How to connect voicemail on Tele 2
How to enable voicemail on Tele2? This can be done through your Personal Account or using the USSD command *121#.
How to listen to a voice message in Tele2
To listen to messages in Tele2 via voicemail, you need to call its short number 600 and send digital commands:
- 1 – listening to the previous recording;
- 2 – listening to the current voice message;
- 3 – listening to the next message;
- 4 – automatic playback of all recordings;
- 6 – deleting the last audio file;
- 8 – archive;
- 9 – deleting all information from the mailbox.
Using certain digital combinations, you can check your current or old Tele2 voicemail, finding out what was discussed in the missed calls.
Is it possible to listen to a message via the Internet?
The storage capacity of sound files is limited to 20 positions. Any entry is stored in the mailbox for up to 20 days, and text notifications must be delivered within 24 hours. If a user does not appear online within the regulated time, they are deleted. The subscriber can read a voice message on the global network if various computer devices of the user are synchronized, which is very convenient both when doing work and for solving personal issues.
Message management
To forward a message to Tele2 voicemail and read it subsequently in your personal mailbox, you should immediately after calling the short number 600 or connect and configure this service. Digital commands for working with audio messages were listed above.
The owner of the number has the opportunity to personalize the greeting that the person calling him will hear. In order to save your friends from boring phrases of standard address, after calling the “Voicemail” number, dial system code #1. Then you can start working with the service menu using the following commands:
- 0 – help with recording;
- 1 – start of recording;
- 2 – end of recording;
- 3 – listening;
- 4 – saving the created greeting;
- 5 – exit without saving;
- * – restoration of the standard greeting;
- # – exit from operating mode. Completed entries are not saved.
Price
You can listen to a voice message on Tele2 from your phone for free. There is no special connection fee. Listening to all voice messages via service 600 costs according to the terms of the tariff plan. It is not included in the scope of the monthly fee services.
By calling *107# you can find out the current tariff plan. On the website you can also check the price of the call - it is calculated according to the basic conditions of the tariff.
The use of voice mail service and its regular listening is justified in cases where the subscriber, due to certain situations, misses incoming calls. This can be done for free. This option is very useful because it prevents you from missing important information.
Description and cost
When using this option, clients will receive voice notifications in their archive. If the notification is not listened to, the subscriber receives a standard SMS indicating that a new message has been added to the archive. The incoming SMS shows the number of notifications archived. If the calling person does not want to leave an email, then the Voicemail service simply notifies you of a missed call, with the time and number of the caller.
Option features:
- The maximum number of notifications in the archive is 20. If the limit is exceeded, old entries will be deleted automatically.
- The duration of one recording cannot be more than 30 seconds.
- All SMS notifications about voice mail are saved for 24 hours; after 24 hours, all unread data will be deleted.
- Saved alerts will be archived for up to 20 days.
- If you use call forwarding, it will not work.
The Black List service allows you to protect yourself from unwanted calls and SMS.
Activating the service is free and there is no subscription fee. Subscribers can leave voice messages according to the terms of their tariff plan. While listening to mail, the subscriber who has activated the service also activates the tariff schedule according to the tariff.
How to connect
The option can be used by all network subscribers at any tariff. But it is not considered basic and to connect “Voicemail” you need to use one of the presented methods:
- The simplest connection is to enter the service combination *121#. The request is entered on the mobile device and the call is sent to the network. Connection does not take much time, but in rare cases it may take about a day. After activation, the user will receive an SMS text confirmation.
- A quick and convenient way to connect is through your personal account on the Tele2 operator’s website. To do this, you need to go through a quick registration by entering your username and password, which comes in an SMS. After successful authorization in the system, you need to go through the section with services and tariffs and select the management tab there. Next in the list you need to find “Voicemail” and drag the checkbox to activate the service.
- You can connect through Tele2 customer support. This method is suitable if you have difficulties connecting using the described methods. To activate, you need to call 611. The number can be used anywhere in Russia and calls are free. When the connection occurs, you need to click on the numbers, using the prompts from the automatic informant, to connect with a “live” network operator. He can connect the service remotely if he is given the passport details of the SIM card owner.
- As a last resort, activation can be carried out in the Tele2 branded salon. The subscriber, taking his passport with him, must go to the company’s store and ask the employee to activate the mail on the number. Once connected, the employee will explain how to use the service.
To hide your number when making calls, use the Caller ID service.
Changing the greeting
Changing the greeting is available after dialing combination #1. Next, the voice menu mode is activated, and you can work with the option by pressing the appropriate keys:
- 0 – activation of help;
- 1 – start of greeting recording;
- 2 – end of recording;
- 3 — listening to a greeting;
- 4 – saving it;
By clicking on five, you exit the menu without saving the changes made. The standard greeting is restored by pressing the star.