msg.vm.mts.ru/dbhttp left a voice message: what is it, how to listen

Modern mobile operators have to constantly improve the quality of service and introduce new options to retain customers. One of the paid services from MTS allows you to listen to or download an audio file if you left a voice message msg.vm.mts.ru/dbhttp/?tag while outside the network coverage. To activate Voicemail, you can use a USSD request, send an SMS to the service number, or visit your personal account.

Voice mail service

A message notifying about a voice SMS from msg.vm.mts.ru can be received by any subscriber of the MTS mobile operator who has activated a special one. The sender's number will be indicated in the SMS. This option is a modified version of the regular service that allows the caller to record a short message after the beep.

The basic (free) Voicemail function, activated by default on all MTS tariff plans, allows you to listen to up to fifteen messages per day. The maximum duration of one message is limited to a minute. All entries are automatically deleted after 24 hours. To listen to your own voice message, you can call 0861 or the landline number +7-916-892-08-61.

Paid is useful for people who often travel on business trips and business-related trips. Even if you are offline or have an unstable connection, a business person will not miss an important message. The sender will receive a notification immediately after the recipient listens to the recording. The maximum allowed duration of a voice message is one and a half minutes. Messages that have not been listened to are stored on the server for 7 days. The mailbox can store up to 20 voice messages. You can view the recording in one of the following ways:

• dial the short number 0860 (relevant only for the territory of the Russian Federation);

download the audio file using the link msg.vm.mts.ru/dbhttp/?tag from SMS;

• call the landline number +7-916-892-08-60;
• receive a message by e-mail.

The “Voicemail” option requires a subscription fee of 2 rubles 30 kopecks, or 3 rubles 30 kopecks per day (depending on the tariff). You can listen to the message for free only in your home region. If you are outside your region, for listening to a 15-second voice message, an amount identical to a minute of conversation “throughout the Russian Federation” will be deducted from your balance.

It is necessary to take into account that when you activate one of the paid modifications, the “You got a call” and “I’m in touch” options are automatically disabled.

If an error occurs when downloading a voice message via the link msg.vm.mts.ru/dbhttp/?tag from SMS, it is possible that the problem is related to the enabled Internet traffic saving function. You will need to disable it in the “Settings” section, and then try to download the file again.

What is msg.vm.mts.ru/dbhttp tag and who does it come from?

A similar SMS message is sent to all subscribers of the mobile operator MTS. It means that your voice messaging service is activated. Someone called you and left a voicemail. At the address indicated in the received SMS, you can listen to it or download it for listening later.

You can also use other ways to listen to it:

• If you are abroad of Russia, you can call the number;
• If at the time of connecting to this service you linked your email address, then you can find your message here for listening;
• You can use the short number to listen - 0860;
• Go to the address specified in the SMS notification.

This feature is really useful for busy people who don't want to miss an important call. This is very convenient; a voice message can be received in different ways. Messages will be recorded for you even when your phone is not available for calls. Such calls are charged by MTS as a regular call.

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How to activate the service

There is a way to connect the option using the MTS mobile application. Activation is also available through your personal account on the mobile operator’s website. The algorithm looks like this:

1. You need to type mts.ru into the address bar.
2. Then you will need to click on the “Personal Account” button (located in the upper right part of the start page).
3. In the menu that opens, select the “Mobile Communications” section.
4. In the first line you need to indicate your phone number.
5. Confirm login by entering your password.

All that remains is to activate the service by selecting its name from the list.

Where does the message come from?

An SMS message with a code is sent by the mobile operator MTS; any subscriber can receive it. Sending such a message means that the voice messaging service is activated on the number. To listen to already recorded information, you need to press the play button - now or later.

Other ways to listen to the file:

1. Calling a number is suitable for subscribers who are in Russia and abroad.
2. Email – if it was linked at the time of activation of the service or earlier, you will also be able to find a message to listen to.
3. Dial the short number 0860 – all voice messages are available through it.

Voice mail service is a convenient feature that will not let you miss an important call. You can receive messages and listen to them in any convenient way. Recording is carried out even when the device is turned off or the mobile network is unavailable. Call tariffs are similar to regular calls.

Disabling Voicemail

To deactivate the voice messaging service, you can use one of the following methods:

1. Execute a USSD request *111*2919# call key (this way you can both activate and deactivate the option).
2. Send a short SMS with the text “90-space-2” to 111.
3. Go to the settings of the “My MTS” service (my.mts.ru), select the desired option and click on the “Disable” button.

After the service is deactivated, an SMS message will be sent to your phone confirming the fact of deactivation. If there is no such notification, you must contact customer support.

Basic voicemail from MTS

In basic voicemail, the recording duration and message storage time are minimal.

You can connect to MTS basic voicemail using a USSD request - *111*2819# and the call button. There are also other modifications - “Voicemail” and “Voicemail+”. In order to connect another service with additional functions, you must first disable the first one.

You must also remember that when you connect one of the modifications of voice mail, “Ban”, as well as “They called you,” are automatically turned off. Before connecting one of the modifications, disable these services. Otherwise, you may be charged for services you do not use. Basic modification on all MTS tariffs, except “Connect.Netbook”, “Business Connect”, “Online”, “MTC iPad”. Starting from 2021, the “Smart”, “Smart mini”, “Unlimited” tariffs already have a basic modification of voicemail.

Reviews

I find Voicemail a very useful and important service. Due to the nature of my work, I have to travel to different cities several times a month, many of which are in neighboring regions. And important information from management often comes at a time when I am outside network coverage. Therefore, I always listen to recordings or download them using links from SMS.

Alina, Kirishi

It happens that my wife and I go abroad to relax, and leave the children in the care of our parents. Sometimes it's late at night for them, and it's the middle of the day for us. Accordingly, it is quite problematic to fully communicate on the phone in such conditions. The “Voicemail” option from MTS comes to the rescue. We record audio files for the family, and when we have a free minute, we listen to the answers.

Denis, Petrozavodsk

What's the catch?

The catch is that this feature is paid. And the recipient pays for it. Moreover, money will be withdrawn from the account even when this service is not actively used. Every day you will have to say goodbye automatically to at least two rubles and thirty kopecks.

It would seem not so much. But! Free listening to such recordings is possible only in the subscriber’s region of residence. That is, specifically where he connected to mobile communications. It is enough to go to another region and for listening to one and a half minutes of recording you will have to pay the same amount as a regular telephone conversation at the established tariff for two minutes. Abroad, you will have to pay for roaming. That is, with active use and constant movement, waste can grow quite significantly.

The second catch is that this functionality is often connected to subscriber numbers automatically. That is, they don’t even know about it, but they pay two rubles and kopecks every day just like that!

Therefore, the question arises - how to detect and disable this communication tool?

Basic Features

The basic service requires minimal storage and recording time. All service characteristics:

• cost of provision – 0 rubles;
• number of messages for one number – 15;
• the storage time of listened, unopened recordings on the mobile operator’s servers is 24 hours;
• maximum message duration is 1 minute;
• no additional features.

To activate the basic functionality of voice mail, MTS subscribers just need to send a request - dial the code *111*2819#, then press the call button. There are a number of other modifications - for example, “Voicemail”, “Voicemail+”. If you need to connect a service with an extended set of functions, first disable the standard basic one.

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When you connect modifications to the voice mail service, the service of sending messages indicating that the subscriber is online is prohibited automatically. Before connecting any of the above packages, you will therefore need to disable the old services. If you do not do this, you will continue to be charged for unnecessary services.

Activation and deactivation of services from MTS

A subscriber can activate the voice communication service from MTS at any time by dialing *111*2919# and the “Call” button on his mobile phone. You can also send a message from your mobile device. In the text you need to enter 2919 and send it to 111. For those who have a mobile application from MTS, they can connect it through their personal account. Even if you do not have the application, you can log into the MTS account using your computer or laptop.

For this:

1. Enter https://mts.ru in the address bar,
2. Click on the link in the upper right corner “Personal Account”,
3. Select "Mobile" from the drop-down menu
4. Enter your mobile number in the first field,
5. Enter your password in the line below. If you don't have one, select "Get Password" below the login form.

How to leave a voice message for someone else

If you call an MTS subscriber who has a basic voice mail service, you can leave him a message. You need to invest in one minute. Once the message has been created, you can listen to your own composed message by calling the short number 0861. If you are roaming, you can use the general number to listen to the message +7 916 892 08 61.

For those who create a message, an SMS is also sent to their phone, like this - “msg.vm.mts.ru/dbhttp tag left you a voice message.” You can also follow the link and download it. Then listen at any time convenient for you. If you can't load a message from a website, you may have the data saver feature turned on. Disable it in settings and try again.

Even if the subscriber who creates this message immediately deletes it from the server, the user will still know about the attempt to reach him. A message will come to his phone.