How to Reconnect Internet on Tele2 If Kazakh Ended

The user must remember about the service called “social networks”:

• Traffic from the main Internet package is not consumed if the subscriber uses WhatsApp, YouTube, Vkontakte, Instagram;
• Unlimited is available after debiting a fixed payment;
• Unlimited is valid until June 30, 2019;
• The service can only be used on the territory of the Republic;
• This service is available only for this tariff and the “Change everything for 2590” plan.

If violations of the conditions are detected, the operator has the right to transfer the client to another tariff.

On the website tele2.kz

On the official website of Tele2 KZ you can familiarize yourself with each offer and choose the one that suits you. After studying all the conditions, click the “Connect” button.

In the Republic of Kazakhstan, 3 variations of “Change Everything” are available for the Internet and conversations. The price varies from 1390 tenge to 2590 tenge, depending on the number of available minutes, SMS and gigabytes (they can be exchanged among themselves).

There are also tariffs for calls “Just calls” for 990 tenge, “Call everyone” without a subscription fee and “Call yours” for 15 tenge per day.

Clicking the “Connect” button will take you to a page with a detailed description of the conditions.

Changing the tariff using the example of “Just calls”.

Next, you will be asked to go to your Tele2 personal account to connect to a tariff plan.

Operator's personal account

The second way is to use your personal account. For Kazakhstanis it is located at: https://www.tele2.kz/auth/. If an account on the service has already been created, you need to enter your phone number and password. If it doesn't exist yet, you need to:

1. Go to the “Create an account” .
2. Enter subscriber number.
3. Get password.
4. Use it to log into your personal account.

In your personal account there is a section “Change tariff” . You need to go to it, select the appropriate tariff plan, click on it and confirm your intention to switch.

How to reconnect and change free tariff on Tele2

You can switch to this tariff plan by command: *123# (item “Change tariff plan”), in your Personal Account, mobile application or by calling 441. USSD command

Service name

This TP also provides the ability to change package volumes. This changes the monthly payment amount.

Tele2 is an international telecommunications company.
It began its active work as a mobile operator much later than its competitors. The first SIM cards were sold only in provincial cities, but this did not stop the company from entering the list of leaders and today have millions of people using their Tariff “I’m all for 2590” In order to activate this function, you will need to dial the command * on your phone 155*181#. An alternative way to add speed is to use the “Personal Account”. The option to extend the speed is disabled automatically as soon as the provided megabytes run out. You can find out about the remaining amount of traffic using the command * 155 * 18 #.

• SMS to numbers of other operators of the Republic of Kazakhstan - 11 tenge.
• SMS to numbers of foreign operators - 29 tenge.

Checking your tariff

In order to switch to another tariff, the subscriber needs to know which service is currently connected, because he must first compare the conditions of his tariff plan with those of the package to which he is going to switch.

To check this information, you can use three options: dial the USSD code * 107 # (and press dial), call the customer service number 611 , look at the name of your tariff in your personal account on the operator’s website. There you can compare the conditions of the old and new tariffs.

Call to the call center

Please call the call center to change your tariff. You can call the operator by dialing one of the numbers:

1. Short toll-free number 116 for calling from a Tele2 mobile phone.
2. 7 (707)000-0707 - from numbers of other operators (the cost depends on your operator).
3. 7 (727) 355-0707 - from a city number (free for Almaty, regions according to Kazakhtelecom tariffs).

To identify you as the owner of the number, the following data will be required:

• Passport details.
• A codeword.

Changing the tariff through the call center will take 5-10 minutes. You will receive a notification on your phone about the successful completion of the operation.

Tariff change

If, after checking the name of his package and comparing the conditions with other tariff plans, the subscriber wants to switch to a more interesting one, then this can be done in several ways. The simplest is an independent transition through special commands.

USSD commands

1. To switch to the “My Tele2” package you need to dial *630*1#.
2. To switch to the “My Conversation” package, you need to dial *630*200*2#.
3. To switch to the “My Online” package you need to dial *630*500*15#.
4. To switch to the “My Online+” package you need to dial *630*800*30#.
5. To switch to the “Classic” package you need to dial *630*800*30#.
6. To switch to the “Internet for Devices” package, you need to dial *630*8#.

Personal Area

Everything can be changed via LC. To do this, the subscriber must perform the following actions:

1. Go to the website lk-tele2.ru.
2. On the right, select the most convenient login method.
3. Enter your phone number in the login line, leave the password line blank.
4. Next, you will receive an SMS with a temporary access code (this is a one-time password).
5. Go to the “Tariffs and Services” section.
6. Select the tariff you like and click on “Connect”.

In the same section you can learn more about all the conditions of different tariffs and find out the cost of connection. If something is not clear, you can ask technical support a question here via online chat.

Call customer service

If for some reason you cannot visit your personal account, and USSD codes do not work on your phone, then you can change the tariff by calling customer service. First, the automated system will answer you, you will need to follow all the instructions in the voice menu, and you will be directed to a specialist from the required department. You can switch to a live operator immediately, just press “0” immediately after connecting.

Best choice for the Internet

A major advantage of the Tele2 operator is its wide range of tariff plans, thanks to which each user independently determines what he needs.

The selection of a tariff for those subscribers who use mobile Internet depends on the activity of its use.

For users who regularly use the mobile Internet, actively communicate in instant messengers and are constantly online, the most suitable tariff will be the “Change Everything” package with a monthly payment of 2,590 ₸. Thanks to the provided traffic volume of 20 GB, as well as unlimited access to social networks and instant messengers, a Tele2 client will be able to always stay in touch and also use the Internet without limiting their own needs.

For customers who use the Internet quite actively, the most suitable tariff plan will be the offer for 1890 ₸. This package includes 10 GB of traffic, which will allow you to use the Internet without worrying about restrictions. In addition, free social networks and instant messengers are an excellent offer in the “Change Everything” tariff.

If the subscriber does not use the Internet often, but a rare need for access is still present, you can subscribe to the “Change Everything” tariff with a payment of 1390 ₸. Traffic with a volume of 5 GB will allow you to communicate in instant messengers, send and receive mail, and communicate on social networks. Unlimited mobile Internet is not provided within the “Change Everything” tariff for 1390.

Those users who do not need to use mobile Internet can connect to tariffs where access to the World Wide Web is provided as part of a one-time package. Payment for it is carried out only upon use and stops one day after the subscription fee is deducted.

Tele2 roaming in Kazakhstan 2021

Roaming services in Kazakhstan are available to all Tele2 subscribers and do not require additional connection. The phone automatically registers to the new network when turned on. If your smartphone does not register automatically, select the network manually.

In Kazakhstan, services are provided by TELE2 and Beeline operators. Network designation on the phone display: TELE2; Beeline; 401 01 (Beeline).

How to dial a subscriber's number correctly in roaming:

• +(country code) (subscriber number);
• example for Russia – + 7 (subscriber number).

Good to know! Toll-free travel help number +7 951 520-06-11

Description

For only 1390 tenge per month, the user receives the following package of services:

After the free packages are used up, calls to landline numbers and other operators will cost 14 tenge per minute (previously it was 11 tenge per minute). You will need to pay 8 tenge for sending one message. If the established traffic volume is exceeded, 3 tenge will be charged per 1 MB.

International calls are charged as follows: “Commonwealth” – 95 tenge, “Europe” – 145 tenge, “Whole World” – 210 tenge. To protect the interests of the company's clients, a service is provided to restrict access to international calls for which connection prices are too high.

Unused resources are not carried over to the next reporting period. When changing the tariff, the accumulated packages are also reset. The subscription fee is charged according to Astana time.

Please note that within-network calls are free.

Via mobile application

The application menu is the same personal account, only adapted for mobile devices.

Authorization in it is absolutely the same - via SMS with your phone number or, if your mobile phone is connected to the Internet via a Tele2 SIM card, you will be logged into your personal account of the application automatically.

When the application menu loads, open the detailed information about your tariff plan. At the very beginning, under its name there will be a “Select” button.

When you click it, a list of the most popular tariffs will open, which you can immediately configure or connect. Clicking the “all tariffs” button will open a list of all active Tele2 tariffs.

The principle of reconnection is the same: choose any plan without a monthly fee, connect it, and then return to yours.

How to connect and reconnect

• USSD command for connecting to the “Change everything for 1890” tariff - *122*51#
• Early reconnection command - *121*0#
• The command to check the plan validity period, SMS balance, MB and number of minutes is *123*1*3#;
• The combination to check the tariff is *121#.

You can change the tariff plan on a number once for free, the price for all subsequent ones will be 99 tenge.

Reconnection of the tariff plan is free of charge an unlimited number of times.

If you need to write off the amount during early reconnection, dial *121*0#.

Tariff reconnection conditions

Any subscriber at least once in his life has encountered a problem when, at the most inopportune moment, minutes, SMS or gigabytes of the Internet ran out.

In order to return your limits, you do not have to wait until the day the subscription fee is charged or buy additional packages. Tele2 operator has provided for early reconnection.

This allows you to reconnect an existing tariff, thereby updating your minutes, SMS and Internet packages.

Reconnecting will help you stay connected if you have reached your limit on minutes or gigabytes, or if there is a need to move the subscription fee to another day.

There is no limit on the number of reconnections, so you can use the service as many times as you wish, provided that you have sufficient funds in your account. The cost is equal to 1 subscription fee.

Weekly tariff plan “Everything is simple”

This tariff package is actively used by residents of Astana and Pavlodar. Although it is available for connection throughout Kazakhstan. The cost of this tariff is 440 tenge per week. This price includes the following communication services:

• Unlimited on-net calls within Tele2;
• 20 minutes of outgoing calls to numbers of other operators and ALTEL;
• 20 GB;
• 25 SMS in the middle of the Tele2 network.

Outgoing calls to landline numbers will cost 20 tenge per minute. It is noteworthy that this tariff provides unlimited communication via WhatsApp.

SMS messages to subscribers of other companies cost 9 tenge. Sending a message to an international operator will cost 29 tenge.

If there is not enough money in the account at the time the subscription fee is charged, then the cost of one minute of calls within the network will cost 11 tenge.

How can I activate on my number?

To activate this service package, dial *122*18# and the call button on your mobile phone. Within a few minutes, a subscription fee in the amount of 1,590 tenge will be debited from your account and a full list of options will be provided.

To check your tariff, you can enter the command *121#.

To check the remaining traffic, messages or calls, you can enter the command *123*1*3#, and the system will provide a full report completely free of charge.

It is important to know! If a subscriber activates this service package for the first time, no connection fee is charged. Subsequent transitions will be paid at 99 tenge for each transition.

Other connection methods

• Call the operator. Call short number 423 and follow the system prompts.
• Using USSD assistant. On your mobile phone, enter the command *123# and the call button. Next, in the menu that appears, select the “Change tariff” tab, find the “Simply Super” tariff in the list and activate it.
• Through your personal account. Go to the website https://my.tele2.ru, register if you are not already registered and log in. Select the “Tariffs” tab, find this tariff there and connect it.
• Through the application. The system is essentially similar to the previous point, only control is carried out not through the browser version, but through a separate application that can be downloaded on both Android and iOS. A login and password are also required to log in.

USSD commands

Changing the Tele2 tariff is possible by typing the USSD code on the phone keypad (each plan has its own code).

When you enter the command, the current tariff will be turned off automatically, and existing bonuses and unspent limits will be reset to zero.

At the moment, the operator offers 6 offers for connection (all others are archived and connection to them is closed).

1. Change everything for 1390 - connection command *122*50#
2. Change everything for 1890 - *122*51#.
3. Change everything for 2590 — *122*52#
4. Just calls - *122*26#.
5. Call everyone - *122*35#.
6. Call yours - *122*34#.

To find out your current tariff, enter the code *121#.

Connection is available only for active tariffs. It is impossible to connect to plans that are in the archive - only previously connected subscribers can continue to use them.

In order not to remember these commands, there is an easier way: dial the request *123# and select the desired package.