MTS or Tele2, which is better, which operator to choose: let’s figure it out together!

Company Features

MTS is a large Russian brand, known not only in the Russian Federation, but also in the CIS countries. Year of foundation: 1993. For 2021, the company provides a wide range of services. It includes television (mobile, cable, satellite), broadband Internet access, wired telephone communications, etc. At the beginning of 2021, the number of subscribers is more than 110 million people, and the total brand value exceeds 120 billion rubles.

Tele2 is another Russian company in the field of telecommunications technologies. The founders were Tele2 AB. The year of commencement of activity is 2003, and the owner is Rostelecom. The number of subscribers at the beginning of 2021 exceeds 43 million people. Tele2 operates in 67 regions of the Russian Federation, covering almost its entire territory. Basic services - cellular communications, mobile Internet and television.

If we talk from the perspective of experience, in the question of which operator is better - Tele2 or MTS, the second company is one step ahead. But the history of development and the range of services provided is only the tip of the iceberg.

Extra options

Options:

• Calls to any local numbers and Tele2 Russia numbers – 3 rubles per minute.
• Calls to numbers of other operators in other regions – 9 rubles per minute.
• SMS – 3 rubles per message to any number in Russia.
• The use of file-sharing networks, such as torrents, is limited. Technical support clarified that this is not a speed limit, but a complete ban.
• In some regions it is available, by connecting which you can use mobile Internet for 24 hours without speed limits. Cost – 100 rubles.

Internet

When it comes to the World Wide Web, it is difficult to immediately say which company provides the best speed. Much depends on the region and place of inspection. In 2021, large-scale work was carried out in Russia to measure these parameters and survey clients. This information is enough to make a choice which Internet is better - MTS or Tele2.

MTS showed faster Internet connection among operators. Here the average download and upload parameters were 28.4 and 14.5 Mbit/s, respectively. In the case of Tele2, the results are worse - download and upload are at 16.1/17.8 Mbit/s, respectively. It is not surprising that Tele2 users often complain about the quality of the connection. Note that the measurement parameters differ slightly depending on the inspection location, but the general trend remains the same.

MTS – eligible for the title of best mobile operator

If you compare cellular operators by the number of subscribers, MTS wins by an incredible advantage. He has more than one hundred million clients! And this is not so surprising, because there are undeniable advantages:

• 
  Excellent call quality – you can’t argue with that. The company purchases very expensive equipment, and all technical work is carried out by specialists, so the quality of communication is very pleasing to customers. Moreover, the connection is good not only in buildings, but also outdoors.

• There are excellent GPRS tariff plans - if you actively use the mobile Internet, this operator will be very interesting to you.
• Wide roaming network - the company is attentive to subscribers who need roaming services, so this telecom operator is better suited in such cases.

MTS also seriously claims to be the best operator.

Flaws

• The cost of many services is quite high when compared with the prices charged by other mobile operators. So this is not the most profitable option for a phone, although the quality of the Internet and communication is actually high.
• The network coverage area is not so large - this is when compared with Megafon and Beeline.
• Technical support leaves much to be desired. It seems pointless to call managers. But don’t despair, the consultant should definitely come up within five to ten minutes. Otherwise, you will have to contact managers at the company’s offices.

So, now let's look at one of the youngest operators.

Coverage and quality of communication

The next question that users ask is which connection is better: MTS or Tele2. Both operators have a worldwide reputation and provide services not only in the Russian Federation, but also in a number of other countries. The actual number of subscribers indicates significant coverage and coverage of most of the territory. At the same time, MTS and Tele2 are constantly expanding their zone of influence, so it’s difficult to say which is better in terms of coverage.

Another thing is the quality of communication. This parameter is subjective and requires in-depth analysis. A couple of years ago, a large study was conducted evaluating operators based on voice quality. In terms of dialing, the best results were shown by MTS with a parameter of 0.8% of unsuccessful calls, and Tele2 was in second place - 1.2%. At the same time, the average sound intelligibility is better with Tele2, and MTS is already in second place.

Subscription fee

If you switch to a tariff, you will be charged the full subscription fee, including paid services, i.e. for Moscow and the region – 1300 rubles per month. Only after this the services can be disabled...

If you buy a new SIM card, it provides services for 14 days for half the price (650 rubles). And this is not bad, because you can disable paid services by paying only half their cost. By the way, from the 15th day a new billing period begins, i.e. You will have to pay a full subscription fee.

Support

When comparing Tele2 and MTS, it is important to pay attention to the support service. In both cases, technical support works according to the general principle.

• Tele2 - 611
• MTS - 0890

So, qualified support can be obtained in two ways:

1. Dial the toll-free call center number.
2. Use the information on the official website.
3. Send a request to resolve the problem from your personal account.
4. Personally come to the nearest service office and solve the problem.

The nature of reviews on the Internet regarding the professionalism of workers is approximately the same. Therefore, determining where consultation is best is a difficult task. Both operators try to cover user requests when contacting them. But sometimes there are complaints about inexperienced or rude call center workers.

Tele2 reviews

Alla:

08.08.2021 at 12:00

I really liked Tele-2, even though there was no connection at all in some places... It’s just that in some places the connection was much better than in others, which made me happy. I’ve been with Tele-2 for several years now, and a month ago I decided to buy a SIM card for my daughter, it’s more profitable for everyone to be on the same network, I thought.. BUT now I already regret it 10,000 times, because the complete incompetence of the employees in the communication salon , that on the hotline - they ruin my whole vacation! Some say it can help, others don’t! The thing is that 1 - I ordered a SIM card before leaving on vacation, picked it up right before leaving (i.e. there is absolutely no time to run 100 times, check, etc..), in the salon they pushed me not my SIM card at all, which I ordered .. I was indignant when I inserted the SIM card into the phone, swallowed it and moved on (my complaint is still pending, while 4 days ago there should have been some kind of solution). 2 - in my personal account an offer for 450 rubles 40 GB and 800 minutes was displayed.. before the trip I also decided to agree and connected.. so that on the road I didn’t have to think about whether there was Internet and minutes.. .. so.. yesterday an SMS arrived about upcoming write-off for the TARIFF in the amount of 357 rubles.. I thought, ok, probably a discount.. topped up the balance in advance!!!!!!! but my tariff has not been updated! Because of this grief of the operators and the grief of the Tele2 system, all my balances were burned, my package was not updated and a lot of negative emotions and indignation were left towards the work of Tele2 employees! Instead of my tariff being updated, I was charged for a paid service (20GB of Internet), which it turns out was in addition to my tariff and which the hell (I apologize for the swearing!) I don’t fucking need! I just have a lot of negativity on my TV2 in general, because all my positive moments of using the network for so many years have blocked out these moments that happened the day before and during my vacation with my whole family! One operator says (more precisely, a senior specialist!) that now we will do everything for you.. we will remove this service and update your package for you, return the burned balances, etc., but our system is not loading right now, call back later.. I call back, no one can help can’t, they transfer from one to another! Disgusting service! I want to say one thing, if they don’t update my tariff and don’t do it as I want, they will definitely lose three subscribers of their network + they will only receive negativity from me and from my environment + I will not give any more recommendations. I spent so much time getting through on the phone, explaining, talking, asking, etc... - not only do you have to demand yours back, but also from above...

Answer

Tariffs and costs

When determining which is better, it is important to compare the tariffs of Tele2 and MTS. Let us immediately note that MTS offers a wider range of tariff plans designed for smartphones, smart devices, calls, tablets and PCs. Let's look at the tariffs for each operator in more detail.

MTS

At the beginning of 2021, the following tariff plans are available to MTS clients:

1. All MTS. Combines mobile communications and home Internet at speeds of up to 300 Mbit/s. Mobile communications provide 2 GB, unlimited in Russia and 350 minutes and SMS. Cost - 650 rubles/month.
2. All MTS Super TV. Here, clients have access to Home Internet (300 Mbit/s and 138 IP television channels), as well as mobile communications - 500 minutes/SMS and unlimited Network. The average price is 950 rubles/month.
3. My Smart is a tariff plan with the possibility of individual settings. This package is more suitable for people who are not satisfied with standard tariffs. Here you can select the amount of available Internet, minutes and messages. The price is determined individually.
4. Tariff X. Within the package you get 100 minutes for all networks, unlimited for YouTube and 7 GB for the rest of the Internet. Cost 17.5 rubles/day.
5. Our Smart. An MTS user receives unlimited access to the Network and 1500 minutes of calls. Up to five additional numbers can also be connected. The cost of the service is 1040 rubles/month.
6. Smart. The package includes 5 GB of Internet, 200 minutes on all operators and unlimited on MTS. Cost - 420 rubles/month.
7. Smart Top. The tariff includes 300 minutes for different operators, unlimited for MTS and Internet. Price - 2025 rubles/month.
8. Ultra - 5000 minutes and unlimited connection to the Internet. Price 2900 RUR/month.
9. Super MTS - unlimited on MTS, as well as landlines in the capital and Moscow Region, 3 GB per month. Connects for 0 rubles/month.

In addition to the indicated tariffs, the MTS network also has special packages for the Internet (on a laptop, tablet). The user himself decides what is best for him.

Tele 2

To compare Tele2 and MTC, it is important to study the conditions of the second operator. Tele2 company offers customers the following conditions:

1. Everywhere Online - 500 min, 50 SMS and 40 GB for 500 rubles/month.
2. My Online - 500 min, unlimited on Tele2 RF and 15 GB of Internet for 400 rubles/month.
3. My Online+ - 800 min, unlimited calls to Tele2 RF and 30 GB for 700 rubles/month.
4. My conversation is 200 minutes, unlimited within the network, 2 GB for 200 rubles/month.
5. My Tele2 - unlimited calls within the network, 5 GB for 7 r/day.
6. Unlimited - no restrictions on the Internet, 500 minutes for all operators and 50 SMS. Price - 650 rubles/month.
7. Premium - 50 GB, 2000 minutes for all operators and 500 SMS. Cost - 1500 rubles/month.
8. Internet for things - 300 MB, 30 minutes and 100 SMS for 100 rubles per month.

The list and conditions of tariff plans are constantly updated, so this issue must be monitored separately.

Subtotal

In terms of the number of tariffs, MTS is better, offering a wider selection. As for the pricing policy, not everything is clear here. From the perspective of unlimited tariff plans, MTS looks better. His package All MTS Super TV costs only 950 rubles. In this case, customers receive an additional 138 channels. In the case of Tele2, standard tariffs are more profitable. For example, for just 200 rubles a month you can get unlimited calls on Tele2, 200 minutes on other operators and 2 GB of Internet.

Beeline: many promotions and high-quality city communications

The company began its activities in August 1993. During this time, the operator won over and won the trust of a significant number of subscribers. According to unofficial information, there are about 60 million, but this is difficult to verify.

Advantages

The operator is constantly striving to expand its customer base, which is why it offers a large number of promotions. Promotional offers appear regularly. Loyalty programs and a wide range of tariffs allow us to offer the optimal solution for each client.

Beeline advantages:

1. Wide range of tariffs. Even a client with non-standard requests can find the optimal solution.
2. Of all the market leader operators, Beeline most often runs promotions for connecting or changing a tariff plan.
3. High level of service. Beeline specialists, both in sales centers and in the support service, take their work seriously and perform it efficiently. No client will be left unattended.

Flaws

Disadvantages are inherent in all operators, but it is worth highlighting the most noticeable ones in Beeline:

1. Frequent connection problems. Corresponding reviews can be found on the Internet.
2. Roaming is not profitable. This is one of the most expensive operators for roaming.
3. Poor coverage of suburban areas.

The coverage map is a clear minus of Beeline. The company strives for profit and does not want to develop communications in sparsely populated areas.

Separately, customers note the long waiting times at Beeline technical support. They will provide high-quality assistance, but it is difficult to get through by phone - the high workload forces the client to hang on the phone.

Results

When choosing which is better for Moscow or other large cities: Beeline or Tele2, it is better to give preference to Beeline. However, only if the subscriber does not have to often visit the city limits. Otherwise, communication problems will begin in the outback - poor coverage area. And within the confines of city life, each client can choose the right tariff for themselves - fortunately there are many of them.

As for the shortcomings, you will have to come to terms with them. Communication in Beeline is not ideal, but the quality of service is at a high level.

Review of the tariff line of the Beeline operator:

Advantages and disadvantages

When choosing between MTS or Tele 2, it is important to take into account all the features of the provider. To quickly conclude which is better, we present the pros and cons of each operator.

MTS

Pros:

• high Internet speed;
• stable connection;
• plans to increase speed to 700 Mbit/s;
• a large selection of tariff plans and additional services;
• possibility of connecting TV and home Internet.

Minuses:

• lack of cheap tariff plans;
• automatic activation of some subscriptions, due to which clients are charged money;
• delays in technical support.

“Access for modems and routers”

You can distribute the Internet via Wi-Fi, Bluetooth and USB, as well as use a SIM card in modems, routers, tablets and other devices only with a connected one.

“As for me, the distribution and the ability to use a SIM card in modems and routers can be made for a fee, but using it in a tablet for an additional 400 rubles per month is complete disgrace on the part of the mobile operator,” this was written in the original version of the article. But then I reviewed the terms of the tariff and it turned out that: “When disabled, the tariff is only available for tablets and smartphones without the ability to distribute Internet traffic.” Technical support confirmed that the tariff plan without will work in both smartphones and tablets... It turns out that the description is incorrect, and it does not allow the use of a SIM card in tablets, as this is implied by the basic terms of the tariff.

Archived tariffs of Tele2

Archived tariffs are tariff offers of the company that were moved to the archive due to the emergence of new offers. It is impossible to connect to such tariff plans. A number of archived tariffs are completely closed not only for transitions, but also for use - these are too outdated options. But there are also existing archived tariffs, which cannot be switched to, but subscribers who managed to connect during the validity period can continue to use them. Such offers include:

1. "Black",
2. "Very black"
3. "The most black",
4. "Superblack"
5. "Infinitely black"
6. “My conversation 11_2017.”

All other “color” tariffs have also been moved to the company’s archive.

Iota

Yota is a subsidiary of Megafon. It is widespread due to its unlimited offers. But due to my youth, I have not yet gained a large client base.

Advantages of Yota:

• high data transfer speed;
• The system of no roaming within the country has been in place for a long time;
• independent formation of a tariff plan;
• the opportunity at a low price not to limit yourself in communicating on social networks and instant messengers.

Disadvantages of the provider:

• low coverage due to recent start of work;
• Megafon addiction.

Regarding network resources, Yota is a clear leader. Accordingly, according to this criterion, determining whether Tele2 or Iota should be in the direction of the latter. According to other criteria, Tele2 is still more suitable for customers.