How to find out the last 5 paid actions on Tele2? (2021)

Every person is interested in having his honestly earned money spent exclusively on needs that he understands. Even if we are talking about such a relatively small amount as payment for cellular communications. How to find out expenses on Tele2? There are several ways, which will be discussed in this article.

How can I find out information about a person?

Author of the question: Dorofeev G. Created: 11/08/21

To know

what they say about
a person
on the Social Mention website. In addition to the latest posts with mentions of the person you are looking for, here you can see the TOP hashtags that usually accompany it and the TOP users who mention it most often.

Answered by: Yakovlev O. 08.11.21

Consultation on your issue

Calls from landlines and mobiles are free throughout Russia

Close control of your expenses via the Internet

A complete cost analysis is presented in the subscriber’s personal account on the website www.my.tele2.ru. This is the fastest way to check services and manage them here.

To log in, enter your phone number in the field.
A message with a code should be sent to your mobile device to confirm authorization.
On the main page there are bookmarks with services to choose from. At the moment, the subscriber should be interested in “Costs and Payments”.
Here, the summary information describes in detail the costs for the current or any other month.
At the bottom of the page, the user has the right to order detailed information for a certain period, but no later than 6 months from the date of application. It is provided free of charge and sent to the specified mailbox as soon as possible.
An important tab for a mobile operator client is the “Payment History” tab. Here are the dates and amounts of funds debited.

Disabling Tele2 services

You can ask a question via online chat on the provider’s official website. Using the potential of the global network, the subscriber will always have access to information about the latest paid actions performed with his SIM card.

How to check the last 5 paid actions

To find out the last 5 transactions for which funds were debited from your Tele2 balance, you can use the following methods:

Go to the Tele2 website and log in to your personal account.

Click on the “Expenses” tab and click “Details”.

A window appears showing aggregated expenses. You can find out the last 5 paid actions by going below and clicking on the “Order” link.

A window with instructions for this operation opens. You must select the current month, enter the email address to which the operator will send details, and click the “Order” button.

It is worth considering that transactions are reflected in detail with a delay of 4 hours.

Call 611

The Tele2 call center operator can provide information about the last few transactions for which funds were debited, answer all questions that arise, and help you disable unnecessary services and subscriptions.

At the Tele2 sales office

The sales office employee will print out the expense details for the required period. To receive this service, you must provide a passport.

Why is there a daily debit of 15 rubles? Maybe services that I have not ordered are connected?

You can control all paid options on your number at any time using two combinations:

*153# and call - check all additional services from Tele2.
*189# and call – managing paid content subscriptions

In addition, you can always contact the operator’s contact center and find out details on this issue individually.

I need to update my payment details about two years ago, how can I do this?

15 rubles are debited daily. There are no paid subscriptions. Why? Internet is not needed Disconnect Already deducted 60 rubles for nothing. Thieves.

how to get call details for the month of November 2021

It's a complete disgrace. for a very long time on body 2, BUT apparently we will have to say goodbye. Arbitrariness is complete. in December, five left subscriptions from short numbers. that's horrible! How are you missing this? They manage to withdraw 15-30 rubles from each. I can’t access the Internet on my phone anymore, apps are from the play market, I’m also already afraid to use it… there’s a virus scanner and….. Tele-2, it’s only you who have this going on.

Hello! What happened - calls and messages are not coming, I can’t call? I can't get into my personal account. phone 896304342xx

Why doesn't *105# balance request work?

Hello. How to check incoming messages deleted from your phone over the last week?

Thanks for the useful guide, now it’s clear where the money went.

On January 18, 300 rubles were deposited and on January 19 there were not enough funds to write off 199 rubles, you can find out where they went

Previously (in 2021), I could always log into the site and get a full decryption of money debited from my phone, but now I can’t log in and get a decryption. How can I now get a decryption of expenses and debits from my mobile phone?

In December, I threw 200 rubles in change onto my phone, although my tariff had already been paid for the month. In January, I threw in another 170 rubles. Imagine my surprise when on January 20 (the date of the next payment of 250 rubles) they wrote to me NOT ENOUGH FUNDS. The balance on the phone is 199 rubles. Where is the rest of the money, 171 rubles. It turns out they connected me to the Ural dumplings! Why the fright?? Who asked?? You will decide for me what I should connect for my money?!

Why is your default method of deception violating the law on imposing unordered services? My tariff is 7 rubles. per day. I did not order any services. I don't call or send SMS, only the Internet. I paid 300 rubles on January 11. and on January 24, I received an SMS that there were 10 rubles left in my account. I am a mathematician, CTH, I can count. Although mathematics is not needed here. In 14 days, 300 rubles flew away. At a rate of 7 rubles/day. Total 98 rub. Where did another 200 rubles go? Should I write to the technical supervision committee? I’m not proud. I can write. I can go to court. I’m not proud and retired, I’m even interested in sitting in court. How can you spend a year wandering around the courts in the Moscow region? How to solve this problem? For me, 300 rubles is not a lot of money, but for charity applications I have other directions. Please look into it and let me know your solution. By the way, I’m not a robot, it’s robots working for you.

I'm tired of connecting paid services. and what kind! 80 rubles a day! Has your Tele2 gone crazy yet?

Precautionary measures

Now it is advisable to remember the Latin proverb - “Aware is forearmed.” The meaning of this phrase in the context of providing services is extremely simple. The subscriber must independently monitor and find out which services are active. The actual list of ordered options does not always correspond to the actual one. Tele2 company shows respect for its subscribers and provides a free service “Control of paid services”. New features allow users to receive timely information about connected billable options, as well as view the cost .

To analyze expenses on Tele2, you need to send a request to *153# call. In response, you will receive a message with a list of included services with costs and contact numbers, by calling which you can clarify the details of certain services. People are used to doing home accounting and do not agree if funds are debited from accounts without knowledge. Subscribers have the right to control transactions in two ways:

Make service requests regularly.
Take monthly detailing.

Now there should be no questions left about how to find out your write-offs, especially since situations with unreasonable expenses are not always within the competence of the mobile operator. Often, users themselves provide their phone number to scammers when visiting dubious sites. Therefore, try to turn to trusted online resources so that your money does not disappear into the abyss.

Precautions against unexpected expenses

Despite the fact that Tele2 is considered the most reliable mobile operator, subscribers often encounter situations with incomprehensible debits from their SIM card account. And in most cases, the issue here is not at all with the cellular operator. Usually an unpleasant situation occurs for one of two reasons:

A Tele2 user somehow ended up on a scam site that automatically connected subscriptions to the SIM card, for which a considerable fee was charged.
An inattentive or gullible subscriber himself sent a reply message or USSD command to a dubious number.

In order not to be surprised every month where the money goes from your phone, you need to follow a few simple rules:

do not send any SMS messages to numbers from file-sharing sites;
do not participate in dubious sweepstakes and promotions that require you to perform certain actions over the phone;
Do not respond to SMS messages with promises of tempting offers or big winnings.

Causes

Finding out where the money is going from a Tele2 phone is a priority task when the account balance approaches zero. The sooner the causes are identified, the lower the amount of financial losses.

Reason #1

Tele2 is losing money quickly, what does this have to do with? Perhaps this is a regular charge of the subscription fee for the billing period. The subscriber incorrectly estimated its size. And it does not connect the debiting of money from the phone with this event. You should familiarize yourself with the connected tariff plan and its conditions in more detail; you can do this by dialing *107#. All the ways to view paid services on Tele 2 are in another article.

This USSD command will help you get complete information on the tariff. If the subscription fee turns out to exceed your financial capabilities, you can change the tariff plan and thereby optimize costs. If the version is not confirmed and the question of how to find out on Tele2 where the money was spent is still relevant, let’s move on to other options. You can read information on how to find out about paid services on Tele2

Reason #2

Another reason why Tele 2 quickly runs out of money is that the subscriber has a subscription. In the vast majority of cases, the existence of a subscription becomes known only at the moment of rapid loss of funds. Often, a subscription to any service appears after visiting dubious sites. Optimally, check the list of subscriptions and refuse unwanted ones. This can be done in several ways:

Using your Personal Account. Log in to the website or mobile application, go to the “ section, then “Subscriptions” and deactivate all unnecessary ones. This is the most convenient way, so you can analyze the entire package of connected subscriptions at once and get rid of them at once.

Using the USSD command at *152*0#. This method will require a lot of time if there are several unwanted subscriptions. To disable each, the request is typed again. You can disable one subscription per session. And if you do not have subscriptions, you will receive a corresponding notification. We also tell you how to borrow money on Tele2 in another article.

You can read more about how to disable all subscriptions on Tele2 in our other article.

Reason #3

A quick loss of money on Tele2 may be associated with an activated service that the subscriber mistakenly considers free, or with an incorrect USSD request or a call to a dubious number. You can solve the problem through your Personal Account (the algorithm of actions is indicated a little higher).

In a call situation, it is optimal to request invoice details. This is done both in your Personal Account and by visiting the official communication salon. The period for which data will be provided to you varies. In the first case it is 6 months, in the second it is 36 months. The details will show when and to whom the call was made, its duration and cost. If suddenly your smartphone does not recognize the Tele2 SIM card, do not worry, perhaps this article will help you!

When visiting an official communication salon, you must have an identification document with you. In case of its absence, the issuance of details will be refused. Only the owner of the number can receive details; before your visit, check in your Personal Account who it is registered to.

How to check on Tele2 what the money was withdrawn for is described above. If you still have a question about why money is being withdrawn from your phone on Tele2 and none of the methods has brought the desired result, you can contact the operator at telephone number 611 or again visit a communication shop and ask questions regarding your account balance. You can read the article on how to view Tele2 subscriptions from your phone using the link provided.

If you want to change your number on Tele2 without changing your SIM card, another article on our website will help you with this process.

Detail on body2

You can order details using different methods, and after that the client will be able to receive a printout containing the following information:

Voice call costs;
Costs of writing off the subscription fee;
Information about the latest paid actions regarding additional options;
Costs for SMS and mms;
Charges for used Internet traffic;
You can also get summaries of calls and messages.

Thanks to detailing, subscribers will find out detailed information on all debits; as a rule, unexpected withdrawals are due to a personal oversight of the options. For example, for five days the option is provided free of charge, and then funds are debited for use. The subscriber forgets about this, and then begins to blame the telecom operator for withdrawing money from him for nothing.

Call details

To figure out how to check or how to find out the costs of calls, you should first find out whether there is a Tele2 company salon in the city. If this is the case, you need to take your passport and contact a specialist at the store. At the subscriber’s request, employees will be able to make call details and give the client a printout for a certain period of time, for example, 5 months.

If there is no salon in the city or there is no SIM card owner, then you need to use the Internet and a computer. Next, you need to go to your personal account on the company’s website and order a printout on your own by calling. To work in your account, you will need to log in by writing your login and password. Next, you need to go to the detail order tab and order a printout, which will be sent by email. It is also possible to view the data directly on the computer screen.

It should be noted that detailing does not come for free. To order a printout yourself, you will need to pay 15 rubles for one month’s details. Thus, if you need to know data for 5 months, the cost will be 75 rubles. If you order detailing in a company showroom, the price will be twice as high.

In the most detail, subscribers will be able to see all phone numbers for calls, both incoming and outgoing. It also provides exact call times, call duration and cost per specific call.

You can also view traffic consumption and SMS costs in detailed printouts, which will be discussed below.

SMS details

Many mobile operators do not provide message details. But the tele2 company allows its customers to use this service. Unfortunately, it will not be able to display complete information. Thus, the printout of the message will provide data only on the time of SMS, as well as phone numbers and costs . The rest of the data is closed.

Balance details

Invoice details can be considered the same document as call details. But it displays information not on calls, but on the balance, monthly fee and other amounts. To obtain such information, you should use your personal account and proceed by analogy with the operations described above.

What is a subscription fee

Customers are familiar with what a Tele2 subscription fee is, since they are constantly associated with it. This is a mandatory payment for the use of services, regardless of whether the client used them. For a set amount, a person receives a fixed set of calls, messages, traffic, discounts and bonuses.

It is written off at the beginning of each reporting period. For tariff plans it is a calendar month, for services it is usually one day. Withdrawals are made in accordance with the provider's rates.

Control your expenses through a mobile service

If you don’t have the Internet at hand, how can you check the write-off? In this case, it is recommended to use the help of call center employees, so a call is made from a cell phone to the toll-free number 611. Specialists will answer the subscriber’s questions. They will explain to him why and when the funds were written off, and will also help him disable a paid service that turned out to be unclaimed. A quick USSD request allows you to find out your expenses. The command *111# send a call will redirect the client to the Tele2Gid information menu.

If none of the described services are suitable, this often happens with illiterate users, they should contact the sales and service office or any retail outlet for clarification. Here employees will help Tele2 customers find out the date when the subscription fee is charged, but you must have an identification document (passport) with you. Only the citizen for whom the SIM card agreement has been drawn up can seek clarification. Therefore, you can control expenses in one of five ways. Everyone will choose for themselves what is optimal and available at the time the precedent arises.

International roaming on Tele2