Despite the fact that mobile operators are constantly upgrading equipment and improving the quality of services provided, the load on capacity is increasing, which leads to failures and malfunctions. If the line is busy, and short beeps are heard when trying to reach the subscriber, the reason may be the line is busy, the mobile Internet is working and other factors.
Why is it sometimes busy when I make a call on my iPhone?
Let's look at the most common situations when short beeps periodically occur during a phone call (the so-called “ busy
“):
1.
If the subscriber communicates with some other subscriber;
2.
If the subscriber rejected (dropped) the call.
Rejecting an incoming call
can be done like this:
- On a locked iPhone – press the “ Power
” button (device unlock button) 2 times; - On an unlocked iPhone, press the red “ Reject
” button on the screen.
What does it mean “the subscriber is currently busy or cannot answer”?
Every client of the operator encountered this message while making a phone call. This phenomenon may indicate a problem or a natural inability to answer the phone. The phrase literally means that a person:
- not available;
- talks with other network users;
- can't answer the phone, etc.
Often, before the appearance of a characteristic phrase, the client hears long beeps. But in some situations they do not arise.
The wrong network type is set
Recently, a situation has often arisen in which incoming messages are blocked on new smartphones due to the wrong network type and poor-quality connection. For example, the phone is set to 4G priority type, but the SIM card or tower cannot handle it. In this case, playing short helps. That is, the owner of the problematic device needs to open his settings and change the pre-installed 4G (LTE, VoLTE) to 3G, and if that doesn’t help, then switch from 3G to 2G.
- Changing the network type on Android is done quite standardly: go to “Settings” → “Mobile networks” → “Network type”. Next, change the network specified there. By the way, on some devices the network type can be reconfigured in the SIM card menu.
Try lowering the quality from 4G to 3G - In the case of an iPhone, you need to go to: “Settings” → “Cellular” → “Data Options” → “Voice & Data”. Keep in mind that instead of 4G there may be LTE or VoLTE.
Try to contact the subscriber in other ways and offer to change the network settings - it helps very often. You can contact via the now popular Viber or WhatsApp, try sending SMS, you can send instructions by e-mail.
Phone breakdown or SIM card failure
When, after a beep, they say that the subscriber is busy, it is possible that his phone has “played the box.” This means that the user has dropped, wet, or otherwise damaged their device. It is impossible to completely protect and secure the device from this, so first find out the reason why you are constantly unable to get through by phone, and then make a claim. By the way, your phone is also not “iron” (even if it is) and the problem may be with you - try calling someone else. If you can’t get through to anyone, contact the service for repairs.
So, if you have heard more than one short beep and were unable to call where you need to, there are plenty of options for solving this problem. Choose yours. If for the same reason you do not accept incoming messages, you will have to contact the operator or repairmen.
Antivirus blocks calls
Antivirus programs can block calls, both incoming and outgoing. This is especially true for Samsung smartphones and Dr.Web antivirus. After installing a utility that fights Trojans, adware and other unwanted software, some phone numbers may be blocked.
To solve the problem, remove the antivirus on your smartphone. After this, you can clear the cache - through additional software or using tools built into the system. The final stage is to reboot the smartphone. When the antivirus is completely removed from the gadget, the phone will stop dropping incoming and outgoing calls.
In some cases, it is not necessary to remove the antivirus from your smartphone. Open the application and go to the "Profile" section. Next, you need to check the box “Receive all calls and SMS”.
The technical error
As the number of mobile operators grows, unfortunately, it is not so much the quality of coverage and communication that grows, but the number of various failures. Moreover, this applies even to the most famous operators, such as MTS, Beeline and others.
Most often, such large-scale failures occur during the New Year holidays, when subscribers rush to congratulate loved ones with a glass of champagne and fireworks. This happens simultaneously, so the networks cannot withstand such a load.
Not all operators report that the network is overloaded, so it may appear that the number is busy or the call was dropped. What to do? You can try to call all the time until you can get through.
Types of problems and their causes
Incorrect handling of calls may manifest itself in one of the following ways:
- The notification about a new call does not appear on the screen, and after the call ends, the “Missed” icon appears in the notification center. The cause of this type of error is that the voicemail function is not configured correctly. The phone automatically redirects any signal to it, so you learn about the presence of an incoming call after it is reset;
- There is no ringing or vibration during a call, but a call notification is displayed on the screen. In this case, you should check the operation of the speakers and, if necessary, replace them with new ones;
- There is no connection on the phone, even if the SIM card is inserted into the phone. The cause of the malfunction is the incorrect placement of the card in the tray or a hardware failure of the communication module.
Causes
Lack of communication may result from the following phenomena:
- The person is outside the coverage area. The signal may be too weak for connection. This effect is also likely when airplane mode clients are enabled.
- Lack of funds on balance. The likelihood of this happening is higher for customers using old tariff plans or who have not signed up.
- Line overload.
- The potential interlocutor cannot or does not want to pick up the phone. In this case, it is recommended to leave a message on the answering machine or try to call back later.
- The caller is on the black list. In this case, conversation is impossible.
If you cannot determine the cause yourself, it is recommended to call the company’s hotline or contact the service and sales center directly.
Operator service
Among the offers from mobile network providers there is a large selection of similar services. They can operate at a certain time or continuously. The essence of such services is that after connection, the subscriber is not disturbed at inconvenient/non-working hours. For residents of modern megacities, work calls are a real problem that prevents them from enjoying relaxation and communication with family. Actually, that’s why it’s connected.
All telecom operators offer the “Black List” service
It’s worth mentioning separately about the “Black List” service; many operators (MTS, Beeline, Tele2, Megafon) allow you to connect it and block the call at your level. If they can’t get through to you, then the first thing you need to do is call the operator and find out if there are any subscriptions or services that could do this.
And if you need to convey important information
The phrase “The subscriber is currently unable to answer your call”
A network answering machine usually speaks when a subscriber is not online, but his number is connected to a voice answering machine.
As a rule, after this phrase it is said: “After a long beep, you can leave a voice message
,” and a beep is heard. As soon as there is silence, you can speak your message to the answering machine - it will be automatically recorded and saved on the telecom operator’s server.
When your friend turns on his phone, he will receive an SMS from the mobile operator saying that there is a voice message for him that can be listened to by calling such and such a number. This is the most convenient way to convey important information. By calling the answering machine number, he will listen to your message and will definitely contact you.
Blacklist and Do Not Disturb mode
Modern devices are capable of emulating any action. A properly configured Black List completely excludes unwanted incoming messages and more.
What can be done to bypass it?
- Send SMS. Enable receiving a delivery report, and in the text of the message itself, ask the subscriber to remove the number from the list.
- Call from someone else's number. If calls do not go through from your phone, but do from another, then there is a high probability of being included in
- Use alternative communication channels: Viber, Skype, WhatsApp. You can write a message, make a voice call or video call.
We should also talk about setting up the Black List. Its flexibility depends on the specific model and manufacturer. Many manufacturers include a really large list of features in their products. For example, you can set up groups, allow incoming calls from phone book numbers, block calls from specific subscribers or groups at certain times, and much more. Even the arrival of SMS can be turned off. Smartphones can signal “busy”, “subscriber unavailable”, and the device can also pick up and hang up. And much more.
There are modes in the phone settings. Each of them has its own operating scenarios. In particular, when you select the “Do Not Disturb” option, incoming calls may not go through, giving the caller a “busy” or “subscriber unavailable” message, or they may go through, but without signals.
Often, phone owners do not know about activating these functions, or they are turned on, for example, by children. It is recommended to check the network settings, Black list, actions for groups, settings for specific subscribers and operating modes.
Technical problems with the device
It is necessary to take into account the quality of communication, which can be blocked by the settings of the smartphone itself, or the quality of the phone’s operation. If disabling forwarding does not give any results, the subscriber who is being called needs to check:
- The presence of the contact you are interested in is on the blocked list - to add a number to the black list, just tap your finger carelessly on the sensor. Sometimes operators block contacts - the action is attributed to a technical failure, but such problems are likely.
- The presence of activated applications such as “automatic number identification” or “dialers”. The programs are turned off for a while, the phone is checked and contact with unavailable numbers is checked.
- Offline mode – you can click on the airplane icon with your finger, after which the phone goes into offline mode. During this time, calls cannot be received or made. To restore the connection, you need to restore the standard connection.
- Virus malware - Scan the system to determine the presence of malware. It can cause various problems with your phone, including blocked calls. It is optional to use antivirus software at all times.
This is interesting Number 88001000800
If all else fails, the problem may be on the operator's side. Example – the operation of a mobile cell tower is disrupted, you need to wait a little and try again.
To check your smartphone you need to test the antenna chip. When it fails, there will be a constant signal that the device of the subscriber you are calling is turned off or out of network coverage. The problem will not be with a specific number, but with the entire phone book until the problem is resolved.
The subscriber is constantly busy due to mobile Internet
In modern conditions, the communication channel and the data transmission line are separated. However, if you find that you cannot get through while turning on the mobile Internet, you should consult your operator on what to do. If it is possible to use a 3G channel or higher, then in the SIM card settings, specify only the desired channel. It is quite possible that this will solve the problem.
Perhaps the phone is always busy due to mobile Internet
Let's sum it up
Now you understand why the subscriber's line can be constantly busy. If you need to contact a person, then alternative communication channels or a personal meeting will help in such situations. If this is your phone and it does not accept incoming messages, then the list of actions is much wider. You will have to spend time, but establishing the cause is quite simple.
Cellular communications are gaining momentum, and few can imagine life without it. However, the hype brings “side effects” in the form of problems with communication and overload of operators. If you are trying to call a friend, acquaintance or family member, but the robot constantly exclaims “The subscriber’s phone is busy, leave a message after the tone.”
SIM card and phone
The possibility of damage cannot be ruled out. As a rule, the owner himself is interested in such a question due to missing important calls. This can be checked quite simply: using another SIM card and another phone.
If the problem is in the SIM card, then you need to go to the branch of the mobile operator and replace it with a new one. Don't forget to take your passport with you. If the problem is with the phone, then the cause may be damage to the card slot or a software failure. This is often observed when flashing the device. Installing an official ROM or visiting a service center will help restore normal communication.
Reasons for call forwarding message
A service voice message indicating that the called subscriber’s phone is busy may appear for the following reasons:
- the subscriber has activated the forwarding option on his telephone;
- a conversation is currently underway;
- There are technical problems affecting the quality of mobile communications.
The first two reasons are more common. Subscribers of Beeline and other domestic operators encounter them from time to time. Sometimes technical problems arise. Each reason needs to be examined in detail.
Enable call forwarding
Popular mobile operators offer a variety of services that provide subscribers with maximum communication convenience. Most options are free, so customers are willing to use them.
Subscribers of the mobile operator Tele2 have the opportunity to forward calls in case of a busy telephone line or no answer.
It is worth considering that this option is not always activated by the subscriber personally. In some tariff plans it is installed by default. Also, the option can be automatically activated when you connect such and “Who called”. In these cases, the call will be forwarded to the voice mailbox - this means that after a short signal you can record a voice message for the called subscriber.
In some situations, a busy number alert appears every time you make a call. You should contact this subscriber using another available method and ask if forwarding is active. If he has not personally activated this service, he can find out about its activation in several ways:
- Log in to your Personal Account on the mobile operator’s website and view the list of current services for your number;
- contact a support specialist and ask (you can also order to disable the call forwarding option through the support service);
- use the short USSD command to cancel forwarding (it is the same for all Russian mobile operators - ##2#), and then reboot your mobile phone.
Occurrence of technical problems
If after the above recommendations nothing works, you should look for other reasons. Technical problems may result in telephone calls being forwarded. Due to poor quality of cellular communication, it is likely that the operation of the telephone device will significantly deteriorate or some of its settings will be blocked.
Therefore, when another voice message about forwarding appears, you need to pay attention to the following points:
- Carefully review the list of blocked contacts. Perhaps he accidentally got into the “Black List” due to a careless action on the touch screen or a technical error from the mobile operator.
- Check to see if the phone's offline mode is activated, which makes it impossible to make and receive calls. The activation of this mode is indicated by an icon in the form of an airplane. To restore the ability to make calls, you need to restore standard communication and restart the device.
- Scan your smartphone operating system for viruses. Malicious codes embedded in various applications can cause disruptions in the normal operation of a telephone device, in particular, blocking calls. For preventive purposes, it is recommended to conduct anti-virus scanning systematically.
- Clean up the list of software installed on your smartphone. Your device likely contains third-party applications for automatic dialing or number identification. You should turn them off for a while and check the operation of the mobile device, try to call the number where the forwarding worked before.
- Check your smartphone's antenna chip. If its operation is disrupted, when calling any number, a voice message appears indicating that the device is busy, turned off, or is out of network coverage.
If checking all of the above points did not lead to a favorable resolution of the problem, most likely there are failures on the side of the operator itself. The most common option is disruptions in the operation of a cellular base station.
Trite, but real: the subscriber is having a conversation with another
The first and main reason is that the line is busy because the person is talking with someone else. But such a development of events is possible if he has an antediluvian push-button telephone. Why? If you know all the functionality of a smartphone, then you know about its multi-channel nature. The call on the other line can be accepted or rejected, or you can simply ignore it, so long beeps will continue if you are calling on a smartphone.
Another option is that a person has 2 SIM cards and has turned off calls when talking from another card. And you call just the first one. Wait a certain time and call back.
What is Automatic Call Rejection?
If you have particularly annoying contacts and you are tired of constantly dropping their calls, this feature will help you. It allows you to select numbers from the phone book and block a call from them even before it is displayed on the display. Thus, you do not need to reset them manually - the system will do it for you.
The option is convenient for combating spam and regular advertising offers from mobile operators and answering machines of various companies. It can also be used for numbers of individuals with whom for some reason you do not want to communicate.
