How to call a live Beeline operator from a mobile phone
To resolve issues with a Beeline representative, you should call the toll-free number:
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Initially, you need to listen to the voice menu. Maybe one of the points will answer the question that has arisen. If the subscriber has not used the voice menu services, then the answering machine will inform him which key to press to proceed to communication with the company’s consultants.
After pressing the required button, the call will be queued, so to connect with a consultant you will have to “stay on the line” for 5-20 minutes, or even more.
How to call a Beeline operator for free
In order to call the Beeline call center for free from any phone, including a landline phone, you need to know the following numbers:
- 8 800 1234567 – consultations on mobile Internet network settings;
- 8 800 7000-611 – consultations on issues related to the operation of the Beeline USB modem;
- 8 800 700-2-111 – consultations on issues of incorrect functioning of Wi-Fi on the SIM card;
- 8 800 700-8000 — consultations on issues related to the operation of home TV, mobile and Internet.
Beeline hotline menu structure
- 1. If you want to become a client of the company. 1. Go to Beeline with your number.
- 2. Our tariffs.
- 3. Mobile Internet.
- 4. Our services. 1. Actions at zero.
- 2. Discounts in roaming.
- 3. Beautiful numbers, set hits instead of dial tone, be aware of missed calls.
- 1. Tariff proposals. 1. “All” tariffs.
- 1. “Highway” option free for a week.
- 1. Block the number. 1. Block the number you are calling from.
- 1. Unblock the number you are calling from.
- 0. Consultation with a roaming specialist.
- 1. Familiarize yourself with call tariffs.
- 1. Connect to the “My Intercity” service. 1. Connect to the service.
- 1. Connect to the “My Abroad” service. 1. Connect to the service.
- 1. Opportunities with zero balance. 1. More information about the “Trust payment” service.
- 1. Get access to your personal account. 1. Receive an SMS with a link to a site where you can fill out an application to gain access to your personal account.
- 0. Help from a specialist.
- 1. Find out how to access international communications. 1. Receive an SMS with a link to the letter form for connecting to the “International Relations” service.
- 1. Connect a package of 3 services.
- 1. Find out your balance, when and how much to pay. Enter your personal account number.
- 1. You use a Wi-fi router. 1. Self-diagnosis.
- 1. Self-diagnosis.
- 1. A new TV set-top box has been delivered to you.
- 1. Broadcast control.
- 1. Information about connecting to “Autopayment”.
Currently looking for technical support: Government services website support phone number
How to call the Beeline operator directly
To communicate directly with a Beeline representative, bypassing the voice menu, you should call the number: Beeline subscribers can call this number for free, regardless of what country in the world they are located in.
Initially, the call is also sent to an answering machine, but only to clarify which specialist the subscriber needs to be connected to. You will also be asked to answer a couple of questions, after which the call will be redirected to the phone number of the company consultant.
Beeline home internet and television hotline numbers
A separate Beeline service is providing access to high-speed home Internet and television.
To consult on the nuances of using these services, clients are offered another contact -. The convenience of a private room can be appreciated after the first call. When it is not possible to call an operator, you can get advice online. To do this, you log into your account via mobile or computer and go to chat with technical support representatives.
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In the chat, you ask questions of interest, and the system analyzes them. If the required answers are in the database, then the robot will respond with an already created message. But if there is no answer to your question, then a real consultant will join the dialogue. You can also order feedback by indicating your mobile number to call.
If you don’t have the time and desire to wait for an operator’s response and wander through the voice menu, you can use one of the alternative methods of contacting support.
1) Leave a request for a call back from a technical support center consultant, an answer to a question by email, or a chat with a specialist via the Beeline website. On any page of the site, at the very top, on the right, there is a link “Ask a question” - click on it and select the desired item.
- In the “feedback” section, you can write your question, detailing all the nuances, and choose how it would be more convenient for you to receive an answer - you can enter your phone number and choose a time for a Beeline support specialist to call you when it is convenient for you . Or, you can enter your email address and a reply will be sent to you.
- In the “chat with a specialist” section, you can write to the support service in real time where a specialist will answer immediately, you can ask all the questions you are interested in, and he will respond promptly. After the conversation, you can evaluate his work and save the correspondence to your computer.
How to call a Beeline operator in roaming
Subscribers in national roaming can call the following toll-free numbers to contact the operator:
and then press the 0 key. The indicated numbers can be used if necessary to resolve issues with finances, tariff plans, quality of services, etc.
Those who are outside the country can call technical support at: +7
Calls to the specified number from Beeline subscribers are not subject to tariffs.
Support
Help is needed? Beeline customer support service is available around the clock via toll-free Hotline numbers.
Hotline numbers | Personal account | Feedback
Toll-free phone number for Beeline Mobile Communications subscriber support:
Calls to Beeline Hotline phones are completely free
How to call Beeline?
If you call an operator from a mobile phone connected to the Beeline cellular network in any region of Russia, including Moscow and St. Petersburg, Novosibirsk, Yekaterinburg, Nizhny Novgorod, Samara, Omsk, Kazan, Chelyabinsk, Rostov-on-Don, Ufa, Volgograd, Perm, Krasnoyarsk, Voronezh, Saratov, Krasnodar, Tolyatti, Izhevsk and others - for free communication with a technical support operator, call the 24-hour help desk phone number to connect with a Beeline technical support operator. Couldn't get through to the Beeline help desk operator?
To call Beeline from another mobile operator (Megafon, MTS, Rostelecom, Yota, Tinkoff Mobile and Tele2) or a city home phone
, use the toll-free telephone number of the 24-hour customer support center 8800 700 0611.
You can call directly
with Beeline operator. Press 0 in the main menu or wait until the announcer lists all the menu options, after which you will be automatically connected to a call center employee.
Are you connected to Home Internet and TV from Beeline? For customers of wired Internet and digital television there is a separate hotline for customer support service “Home Internet and TV Beeline”.
To obtain personal information on your subscriber account, be prepared to provide the support service operator with your passport information. Additional fees may apply for connecting paid services and options, in accordance with the operator’s tariffs. The support operator will definitely inform you about the cost of all services before connecting them and debiting funds from your account
.
Helpline number for calls from abroad and international roaming:
If you are roaming from Beeline abroad or in Russia, all calls to the number +74957972727 will be free for you. At the same time, calls to the city number of the contact center +7 495 7972727
from any other phones are paid in accordance with the tariffs of your telecom operator. When making calls, be sure to dial the number in international format, starting with the Russian code +7.
To provide personal account information, block a number, connect and disconnect paid services, be prepared to provide the Beeline 8800 support service operator with your passport information.
Beeline employees can contact customers about marketing campaigns and personal special offers from the number +7 499 2703650. Toll-free federal number 8800 700 0611
not used for outgoing calls.
Personal account of a Beeline subscriber
The personal account of Beeline subscribers is available to both individuals and legal entities. Use your personal account and you will be able to order details of conversations and Internet traffic, control the costs of all numbers connected to Beeline (including the numbers of your children), manage all available services, change the tariff plan and top up your account without commission. This is much easier and faster than calling a customer service agent.
Login to your Beeline Personal Account
In case of problems with access to your personal account
, contact
Beeline customer support
using a single phone number
8 800 700 0611
or
0611
from a mobile phone. Additional information on the options and capabilities of your personal account.
Your personal account can always be with you. Just download the new mobile application for iPhone in the AppStore and Android smartphones in PlayMarket.
Beeline online customer support
If you were unable to reach the Beeline helpline, send your request through the feedback form on the official website. Feel free to ask any questions you are interested in, complain about service or fraud - all complaints will be promptly reviewed by support staff. In addition to the feedback form, you can also contact the subscriber service specialists of the cellular operator in writing by writing a letter to the official email address [email protected]
. You will receive a response to your request as soon as possible.
Beeline customer service is available for your questions and suggestions on the most popular social networks. Join Beeline groups on VKontakte, Odnoklassniki and Facebook.
For those who like to always be aware of the latest news and promotions of their operator, the Beeline maintains an official microblog on the social network Twitter, where the most current information and news from the operator are regularly published. If you like Beeline television and online advertising, look for new creative videos on the operator’s video channel on the popular Youtube service.
Regions and cities in which Beeline operates
Beeline customer support service on the toll-free 24-hour phone number 88007000611 operates in the following cities of Russia:
Moscow and St. Petersburg, Omsk, Novosibirsk, Yaroslavl, Tula, Bryansk, Yekaterinburg, Chelyabinsk, Nizhny Novgorod, Krasnodar, Rostov-on-Don, Vladivostok, Zheleznogorsk, Kazan, Sochi, Khabarovsk, Yuzhno-Sakhalinsk, Abakan, Alexandrov, Aleksin , Altai Territory, Anadyr and Chukotka Autonomous Okrug, Anapa, Apatity, Armavir, Artem, Arkhangelsk and region, Asbest, Astrakhan and region, Akhtubinsk, Achinsk, Balabanovo, Balakovo, Balashikha, Balashikha (22 microdistrict), Balashov, Barnaul, Bataysk, Belgorod , Belgorod region, Beloretsk, Belorechensk, Berdsk, Berezniki, Biysk, Birobidzhan and Jewish Autonomous Okrug, Blagoveshchensk and Amur region, Bologoe, Bratsk, Bryansk region, Velikiye Luki, Veliky Novgorod and Novgorod region, Verkhneye Dubrovo, Verkhniy Ufaley, Verkhnyaya Pyshma, Vladivostok and Primorsky Krai, Vladikavkaz and the Republic of North Ossetia, Vladimir, Vladimir region, Vnukovo, Volgograd and region, Volgodonsk, Volgorechensk, Volzhsky, Vologda and region, Volochaevskoye, Voronezh, Voronezh region, Voskresensk, Votkinsk, Vsevolozhsk, Vyshny Volochek, Glazov, Gorelovo , Gorno-Altaisk, Grozny and the Chechen Republic, Gudermes, Dalmatovo, Dedovsk, Desnogorsk, Dzerzhinsk, Dzerzhinsky, Dimitrovgrad, Dolgoprudny, Domodedovo, Dubna, Yeisk, Essentuki, Zheleznovodsk, Zheleznogorsk (Krasnoyarsk Territory), Zheleznodorozhny, Zhigulevsk, Zhukovsky, Transbaikal Territory , Zaraysk, Zelenogorsk, Zelenograd, Zelenodolsk, Zernograd, Zlatoust, Ivanovo, Ivanovo region, Ivanteevka, Izhevsk and the Udmurt Republic, Irkutsk, Irkutsk region, Istra, Yoshkar-Ola and the Mari El Republic, Kazan and the Republic of Tatarstan, Kaliningrad and the region, Kaltan , Kaluga, Kaluga region, Kamensk-Uralsky, Kamensk-Shakhtinsky, Kamyshin, Kansk, Karavaevo, Kashira, Kemerovo and Kemerovo region, Kimry, Kineshma, Kirzhach, Kirov and region, Kirovsk (Murmansk region), Kislovodsk, Klimovsk, Klin, Kovrov, Kolomna, Kolpino, Kolchugino, Komsomolsk-on-Amur, Konakovo, Kondratovo, Kopeisk, Korolev, Kostroma and Kostroma region, Kotelniki, Kokhma, Krasnogorsk, Krasnodar and the Republic of Adygea, Krasnoe on the Volga, Krasnoe Selo, Krasnoznamensk, Krasnoturinsk, Krasnoyarsk and Krasnoyarsk region, Kronstadt, Krymsk, Kupavna, Kurgan, Kurgan region, Kursk and Kursk region, Kurchatov, Kyzyl, Kyshtym, Leninsk-Kuznetsky, Lermontov, Lesnoy, Lesosibirsk, Likino-Dulevo, Linevo, Lipetsk and Lipetsk region, Lobnya, Losino -Petrovsky, Lysva, Lytkarino, Lyubertsy, Magadan and Magadan region, Magnitogorsk, Maykop, Malakhovka, Makhachkala and the Republic of Dagestan, Mezhdurechensk, Mendeleevo, Metallostroy, Miass, Mineralnye Vody, Minusinsk, Mikhailovsk, Mozhaisk, Monchegorsk, Moscow region, Moscow, Murmansk and region, Murom, Mtsensk, Mytishchi, Nadym, Nazarovo, Nazran and the Republic of Ingushetia, Nalchik and the Kabardino-Balkarian Republic, Naro-Fominsk, Nakhabino, Nevinnomyssk, Nerekhta, Neftekamsk, Nefteyugansk, Nizhnevartovsk, Nizhny Novgorod and region, Nizhny Tagil, Novaya Usman, Novokuznetsk, Novomichurinsk, Novomoskovsk, Novorossiysk, Novosibirsk region, Novouralsk, Novocherkassk, Novy Urengoy, Noginsk, Norilsk, Noyabrsk, Obninsk, Odintsovo, Ozersk, Oktyabrsky, Olenegorsk, Omsk region, Orel, Orenburg and region, Orekhovo-Zuevo, Orlovskaya region, Pavlovsk, Pavlovskaya, Pavlovsky Posad, Penza and region, Pervomaisky, Pervouralsk, Pereslavl-Zalessky, Perm Territory, Perm, Peterhof, Petrozavodsk and the Republic of Karelia, Petropavlovsk-Kamchatsky and Kamchatka Territory, Pechora, Pitkyaranta, Podolsk, Prokopyevsk, Protvino, Pskov and region, Pushkin, Pushkino, Pushchino, Pyatigorsk, Ramenskoye, Revda, Republic of Altai, Republic of Buryatia, Republic of Tyva, Republic of Khakassia, Reutov, Rostov, Rostov-on-Don and region, Rubtsovsk, Rybinsk, Ryazan region, Ryazan, Salekhard , Samara and the region, St. Petersburg and the Leningrad region, Saransk and the Republic of Mordovia, Sarapul, Saratov and the region, Sarov, Satka, Safonovo, Sayanogorsk, Sverdlovsk region, Svetlograd, Severodvinsk, Seversk, Segezha, Semiluki, Sergiev Posad, Serpukhov, Sestroretsk , Smolensk and Smolensk region, Snezhinsk, Sovetsky, Solikamsk, Solnechnogorsk, Sosnovoborsk, Sredneuralsk, Stavropol and Stavropol Territory, Staraya Kupavna, Stary Oskol, Surgut, Syktyvkar and the Komi Republic, Sysert, Taganrog, Taiga, Taimyr municipal district, Tambov, Tambov region , Tarko-sale, Tashtagol, Tver region, Tver, Tikhoretsk, Tolyatti, Tomilino, Tomsk, Tomsk region, Furnaces, Troitsk, Tuapse, Tula region, Tutaev, Tyumen region, Tyumen, Udomlya, Uzlovaya, Ulan-Ude, Ulyanovsk and region , Usinsk, Usman, Ufa and the Republic of Bashkortostan, Ukhta, Khabarovsk Territory, Khanty-Mansiysk, Khanty-Mansiysk Autonomous Okrug, Khasavyurt, Khimki-Kurkino, Chebarkul, Cheboksary and the Chuvash Republic, Chelyabinsk Region, Cherepovets, Cherkessk and the Karachay-Cherkess Republic, Chernogolovka, Chekhov, Chita, Chudovo, Chusovoy, Shadrinsk, Sharypovo, Shatura, Shakhty, Sholokhovo, Shushenskoye, Shuya, Shchekino, Shchelkovo, Shcherbinka, Elektrostal, Elista and the Republic of Kalmykia, Engels, Yubileiny, Yugorsk, Yuzhno-Sakhalinsk and Sakhalin region, Yuzhnouralsk, Yakutsk and the Republic of Sakha (Yakutia), Yamalo-Nenets Autonomous Okrug, Yaransk and Yaroslavl region.
Do you like to call often and communicate for a long time with Beeline subscribers and actively use 3G/4G-LTE/5G mobile Internet? Switch to the new tariffs of the EVERYTHING line. A small daily subscription fee will be debited from your account, but at the same time you will receive Internet traffic packages, call minutes and various options for convenient communication.
In the contact details of the Beeline operator
Changes are possible in the central and regional divisions. We recommend checking the latest reference information by calling the 24-hour hotline (mobile operator help desk) 8800 700 0611 or on the official website www.beeline.ru. The given Gor Lin multi-channel telephone numbers and links are current as of November 2021.
A free call to Beeline is guaranteed to the short number 0611 (on-network call) and 8800 700 0611 for all phones. Connecting to an operator may not be possible if your balance is in arrears, there is no cellular network signal, or the base station is overloaded. To contact the company in this case, call from another mobile operator (Megafon, MTS, Yota, Rostelecom or Tele2). Premium tariff subscribers are served with priority.
To control the quality of service for the company's subscribers, all conversations with specialists of the Beeline cellular operator help center are recorded. You can count on prompt answers to any questions, including, for example, “How to call the Beeline operator” or “What is the number of the Beeline operator,” via the Internet and social networks. All tariffs and prices for Beeline services in Russia are given in the current section for informational purposes only.