Velcom subscribers are often interested in the question of how to call the operator. Many subscribers do not know all the ways to contact the operator, which is why such questions arise.
There are three ways to contact the operator, let's talk about each method.
In addition to the methods, there are numbers by which you can contact the operator. 150 is a single call center number.
It is free for all operators in Belarus. If you want to call from a Velcom SIM card, here is the number: 7100. If your phone is in roaming, then payment will be made depending on the tariff, and the call must be made to the number +375(29)600-01-50.
How to call from Belarus to Russia
If you call in the opposite direction, that is, from Belarus to Russia, you must follow the same international dialing rules, but take into account that the international code of Russia is +7.
When calling from a cell phone, you only need to dial the subscriber number (11 digits) of the form +7 9xx XXX XX XX. When calling from a landline to a landline, you must dial:
8-10-7 [this is the country code] - [city code] - [subscriber number].
To call from a landline to a mobile phone you need to dial:
00 (this is an intercity connection) - 7 - subscriber number (10 digits).
If the code 00 does not work, that is, the connection is not established, you should check with your provider how to make an international call from your home phone.
Commenting Rules
These simple rules will help you enjoy communication on our website!
To ensure that your visit to our site continues to be enjoyable, we ask you to strictly follow the comment rules:
The message must not contain more than 2500 characters (including spaces)
The language of communication on the AiF website is Russian. You may use other languages in discussions only if you are confident that readers will be able to understand you correctly.
Expressions containing profanity, degrading human dignity, and inciting ethnic hatred are prohibited in comments.
Online assistant on the Velcom website
Also on the Velcom website you can contact the online assistant, who will also help you contact the operator. To do this, you must find a window with a dialog sign, usually it is in the lower right corner. There you will see a window asking whether you are an individual or a legal entity. You choose what kind of person you are, then you need to fill out a form, and there will be a name, phone number and a message with the question that interests you. And then you agree to data processing.
It is not necessary to indicate your email and personal account. It is important to ask a question that interests you and click on the “start dialogue” button. Then you wait for the operator’s response, usually it does not take much time and you receive an answer.
Procedure for logging into your Velcom personal account by phone number
If you used a personal account, re-registration is not required. You need to go to the operator’s resource, enter the data - phone number and password:
To make it easier to log into the account, the operator has developed a special application. You will need to download it and install it on your mobile device.
Velcom mobile application Manipulations performed by the administrator/supervisor are equivalent to the actions of the client in accordance with the agreement concluded between the company and users:
For subscribers of the “Video Surveillance”, “Satellite Monitoring”, TP with Internet tariff plans, if the mobile device does not support the USSD format. For subscribers of other tariff plans, the password validity period is unlimited until the client himself decides to change it.
To access your account, enter your phone number and password.
Important information: TOP 5 most favorable Velcom tariffs in Belarus - how much does connection cost?
How to receive the promised payment on Velcom: the possibilities of the Velcom network for subscribers in our article.
What are some scary and mystical phone numbers that you can’t call:
Internet assistant from the mobile operator Velcom: logging into your personal account and available options
1. There are 3 numbers
, by which you can contact operator A1: 150 - single contact center number
, the call is free from all operator networks in Belarus, +375 (29) 600-01-50 - in roaming, payment according to roaming tariffs, 7100 - from mobile A1, call cost - 0.03 rubles. Nothing supernatural or complicated. Visual instructions below.
Request a call back
2. The second way is to order a call back. Here, too, nothing is impossible, everything is transparent and easy. We go to the A1.by website, look at the pictures, repeat. Important! You can order a call back from 9:00 am to 8:00 pm daily.
Online assistant on the A1.by website 3. The third method is the Online assistant on the A1.by website is also at your service. Even after 20:00. The answer from the operator comes at the same minute. We show you step by step how to contact him below.
Communication via messenger 4. Communication via Viber messenger: https://vb.me/a1belarus_community, insert this link in any browser and the program itself will redirect you to the Viber application in your A1 account.
5. You can also send your questions by mail (if you are an individual), (for processing applications from legal entities) and (consultation on servicing legal entities)
6. The next method of communication is social networks: Vkontakte, Facebook, Odnoklassniki.
As we can see, maintaining communication with the A1 operator is very simple, and there are a great many ways. Also, if you use MTS services, you can contact the MTS operator in Belarus as follows.
Popular modelsAll phones
Other methods of communication
To contact any subscriber of any operator in the world, you can use:
- instant messengers - if you have the Internet (mobile or home and public Wi-Fi), you can call any number absolutely free using the connection, this also applies to Viber, WhatsApp;
- social networks - knowing the subscriber’s other contacts, you can simply contact him via the Internet; moreover, many mobile applications, including VKontakte, offer audio calls in addition to text communication.
Such options are very profitable because they allow you to avoid spending a large amount of money on roaming. This is especially true if the conversation is long and there are a lot of things to discuss. One of the most popular instant messengers is Skype. Now it can be installed not only on a PC, but also on a phone or tablet as a mobile application. In addition, Viber, WhatsApp and VKontakte offer free calls.
If the contact number is in the phone book of a smartphone user, the person will appear in recommended pages and profiles on various social networks and platforms - Facebook, Instagram, VKontakte, Odnoklassniki.ru and so on.
The Belarusian operator launched roaming communications long ago, so not a single Russian subscriber will have problems making calls to Velcom network users. To call another country, just enter the number in international format, not forgetting the country prefix, company code and seven characters that identify a specific SIM card.
Rate this article
Author
Vyacheslav
For several years he worked in mobile phone stores of two large operators. I understand tariffs well and see all the pitfalls. I love gadgets, especially Android ones.
Other operator codes
In addition to the companies mentioned, there are several more companies that provide their services to clients and officially sell SIM cards with a certain combination of numbers. They deal not only with mobile communications, but also with telephony (Beltelecom), so the code directly depends on the type of device for which its own line is connected or a SIM card is activated.
There used to be an operator called Diallog, but the company went out of business. The full code of the communication provider along with the international prefix was: “+375 29 4”. At the moment, such numbers are not serviced; you cannot call them from the network of any provider in the country.
Diallog was the third company to use the “29” combination, along with MTS and Welk.
Like all other operators in the world, companies providing communications in the Republic have different codes that allow you to understand which mobile network a certain phone belongs to. In addition to the international prefix designating the country, companies have their own combination that makes their SIM card numbers recognizable. Some companies have the same codes, so they add additional numbers to be able to provide communication services without problems.
Features of rooms in Belarus
Cellular operator prefixes differ not only because the services are provided by different companies, but also because they use different networks to provide mobile telephony. The numbers at the beginning of the 12-digit number also include the international country code.
In some cases, operators may use the same code. In such cases, the next number is clarifying and helps determine which company the phone belongs to. For example, this happens with MTS and Velcom customer numbers.
home
Subscribers of the mobile operator Velcom have access to numerous services, thanks to which using the company’s services becomes as comfortable as possible, and the possibilities of using the phone are significantly expanded. In the Velcom Personal Account, users can remotely carry out literally everything related to communication services: change their tariff plan, connect and disconnect services, find out their tariff plan and much more. Velcom, the additional options it provides, and the intricacies of customer service will be discussed below.
How to call Belarus on a mobile phone
There are 3 large mobile operators in Belarus: MTS, Life, Velcom. The Belarusian cell number consists of 12 digits and looks like this:
+ [country code 375] [operator code - 2 digits] [subscriber number - 6 digits]
Just like in Russia, it is easy to determine whether a number belongs to an operator by its prefix:
However, in Belarus there is also a service for porting numbers from one operator to another, so recently the accuracy of determination by prefix leaves much to be desired.
So, to call Belarus from mobile to mobile, it is enough to know the subscriber’s number in international format; no additional actions are required.
Cellular operator VELCOM. How to call?
| ❶ | The call center operates around the clock. Free dialing to the number ☎ 411 from a mobile device within the territory of the Republic of Belarus will allow subscribers to receive answers to emerging questions. |
| ❷ | When calling VELCOM numbers ☎ 412 and ☎ 413, you can receive information about the available balance of funds in the client’s account and the number of minutes included in the monthly fee. |
Roaming VELCOM
This type of service offered by the company makes it possible to make calls and video calls, even when you are in the network of foreign operators with whom the agreement is valid.
Provider services
To get a direct answer from the VELCOM operator, just contact them by phone:
| ❸ | Resolving issues with the operator by phone: ☎ 8017-330-3030Calls to numbers of other operators |
To independently manage services, control expenses, as well as receive information about your number or about the introduction of new services (functions), the company offers registration of a personal account.
Remote service allows you to get answers to your questions in real time.
Contacts
For A1 communication services, please call:
in roaming by phone +375 29 6 000 150 (payment according to roaming tariffs)
Virtual assistant Alina on Vk.com, Facebook, Ok.ru, Viber and Telegram
Email address for servicing individuals: [email protected]
Email address for processing applications from legal entities: [email protected]
Email address for consultations on servicing legal entities: [email protected]
Office email address: [email protected]
See all contacts for fixed line customers here
For questions regarding participation in the procedures for purchasing goods and services by Unitary Enterprise “A1”, providing commercial proposals, contact addresses:
Please provide your mobile phone number. This will help answer your question as quickly and comprehensively as possible.
Explanations on questions sent by clients via email addresses available to the company are also provided to those who contacted us via email. Their consideration is carried out in the manner determined by the management of the Unitary Enterprise “A1” (i.e. they are not subject to consideration in accordance with the requirements of the Law of the Republic of Belarus of July 18, 2011 “On Appeals of Citizens and Legal Entities”).
