One of the leading domestic mobile communications companies, Megafon, provides its subscribers with a wide range of basic and additional services. With the development of technology, the pool of available options is actively expanding, while some paid subscriptions lose their relevance over time. Often, paid services are part of a tariff plan or are offered by the operator as a shareware bonus with a certain period, after which a subscription fee is charged. One way or another, sooner or later, every subscriber faces questions: why is money withdrawn from the account and how to disable unnecessary paid services?
How to find out about connected paid services
MegaFon subscribers can easily disable unused paid options on their own, but before doing this, you should find out what services are connected. You can find out all the information on your account in several ways.
- The easiest way to manage options and services is your personal account. Here you can not only view all connected services, but almost instantly disable all unnecessary ones. Your personal account is available to all MegaFon subscribers. You can access it either from the company’s official website or using a special application. When viewing information in your personal account on a smartphone, traffic is not consumed. You need to log in to your account, then in the “Services and options” column select the “My” sub-item, all the options connected to the number are listed here.
- Connected services can also be found out through a message. To do this, dial the number *583# on the keyboard and the call button. After sending the request, an SMS is sent, which lists all paid options.
Using the second method, you can view all activated services, but it is impossible to disable them in this way.
SMS service
We'll tell you how to disable connected services on Megafon via SMS - this is a convenient way that significantly saves subscribers time.
- Create a new message;
- In the “Recipient” field, enter the number 5051;
- In the text field, write the word “INFO”;
- Send SMS.
You will receive a response message containing a list of subscriptions and commands for unsubscribing. You will find more information about how to check Megafon’s paid services in our other article on the site.
Most frequently used paid services
Sometimes subscribers activate paid services themselves and then forget about it. Quite often this is observed during various promotions, during which new products are tested for subscribers. Initially, MegaFon offers to use the service completely free of charge, but then, if a person does not deactivate, money begins to be withdrawn.
When purchasing a new tariff package, you can also get unnecessary options. In this case, you should immediately look at what exactly the package includes.
Most often, the mailing list of horoscopes, jokes and the astro-portal are connected. No less common are answering services, call forwarding and voice mail.
You can find out why money is withdrawn from your mobile account using the command *512#. After sending the request, a message is sent indicating all the latest withdrawals from the balance.
Call to operator
Disabling all paid options on Megafon via phone is possible when making a call to the contact center. To do this you need:
- On your mobile device dial 0500;
- Press the call key;
- Follow the voice instructions and wait for a response from a specialist.
A hotline employee will listen to your questions and help you get rid of unnecessary options. The disadvantage of this method is the long wait for a response. If you don’t want to waste time, you can try to disable all Megafon paid services yourself. How? We'll tell you below.
If you studied the article carefully, you were able to find out several simple options for refusing unnecessary, intrusive and irrelevant services. Use the methods described above to save money on your mobile bill and get only the features you need. And if any service is still important to you and you want to continue using it, but at the moment you do not have enough funds in your account, you can take the promised payment from Megafon.
How to protect yourself from paid services
The MegaFon operator has taken care to protect its subscribers from advertising mailings. Users have access to the “Stop Content” function. This option is not advertised, apparently so as not to lose income, but, nevertheless, it works flawlessly.
To set a ban on mailing, just dial *526# and then press the call button. After this, the subscriber stops receiving advertising offers with a recommendation to connect to this or that service.
If a child uses the phone, it is recommended to periodically check which options are associated with the phone number. If necessary, paid and unnecessary services are removed.
Combination
The service code is another convenient way to quickly disable unnecessary functions.
Let's look at how to remove unnecessary paid services on Megafon with the command:
- Open your smartphone keyboard;
- Enter the code *105*11# or the command *505# ;
- Wait until you receive a response SMS.
A message will be sent to your mobile phone with a list of options and combinations to turn it off. Please note that both commands are equivalent. Actions with them give a similar result.
It is impossible not to mention the ban on connecting paid services to Megafon. Previously, a similar option existed and allowed the subscriber to completely protect himself from connecting to unnecessary services. At the moment, this offer is archived and closed for connection.
How to avoid subscriptions and get rid of advertising mailings forever
When choosing a telecom operator, pay attention to virtual operators. The complete absence of mobile subscriptions and advertising mailings is a good advantage of the young operator Tinkoff Mobile. Subscribers of other operators are literally exhausted from them. It’s worth following some link on the Internet - and there’s a subscription on the number that charges from 3 rubles/day or more. You can also run into fraudulent subscriptions online that threaten you with the loss of much larger sums. Even the most advanced subscribers are not protected from them.
By connecting to Tinkoff, you will forever forget about mobile subscriptions (including fraudulent ones) and advertising mailings - they simply are not here. The operator gives all subscribers the first month of communication free of charge - 600 minutes of calls and a gigabyte package. Also, subscribers of this operator are well protected from fraudsters due to the lack of mobile commerce services. Tired of constant write-offs draining your account? Go to Tinkoff and forget about them.
In Tinkoff Mobile, services are connected only through a mobile application and only by the hands of the subscribers themselves. There are no imposed services here, which often change from free to paid.
An undeniable advantage will be the absence of SMS mailings. The operator does not cooperate with advertisers and does not promote its products via SMS, thanks to which subscribers are free from intrusive spam. Messages about new products are published only on the official website. Tinkoff Mobile is an operator without hidden subscriptions and mailings.
Services are managed using a mobile application. Connect here:
- Virtual numbers – for example, for publishing advertisements;
- Yandex.Music, Sound and BOOM - access to millions of tracks without advertising;
- Online cinemas Okko and Megogo - thousands of films and TV series;
- Hidden number detector and Anti-AON are two useful services.
Activation of services is carried out only at the request of subscribers, but not by the operator himself.
2/5 — (1 vote)
Author
Vyacheslav
For several years he worked in mobile phone stores of two large operators. I understand tariffs well and see all the pitfalls. I love gadgets, especially Android ones.
Call to operator
Often subscribers, upon discovering a money debit, call the operator. The call is made to a special number 0500. Free calls within the country are made at 8-800-500-05-00. To call a MegaFon to disable paid services from your phone do the following:
- Make a call to the specified number
- The subscriber is directed to an auto-informer, following the instructions of which he will contact the necessary specialist
- Clearly explain the problem, identifying the subscription or service that needs to be disabled. Often you receive SMS messages about connection. Connection also occurs as a result of following a link.
- Wait for operator confirmation of service deactivation or notification of deactivation later
The method is chosen by those who do not want to understand the intricacies of other types of shutdown. It’s easier for them to call and tell the operator what needs to be done. MegaFon provides this opportunity. The user needs to be prepared to wait for a certain amount of time. The number of calls to the company’s specialists is prohibitive, and there are long queues. If the user chooses to disable MegaFon paid services , he will have to spend time waiting.
Disabling options via SMS
No opportunity or desire to access the Internet? Use regular SMS. Send an SMS to number 5151 or 5051 with one of the words: “Stop”, “Unsubscribe”, Stop, “Opt”, “No”, No.
An SMS will be sent in response with the following information:
- all active paid and free subscriptions;
- codes of connected options;
- instructions for deactivating them.
After this, you will need to send another SMS to number 5151 with the text: “STOP XXXX”, where XXXX is the subscription code taken from the Mobile Subscriptions website or from the operator’s message.
Prohibit your operator from connecting you to mobile subscriptions. To do this, send the text “ESTABLISHMENT1” to 5151. However, this ban is valid for only three months, after which the information must be updated, and applies only to a certain type of service. For example, if you prohibit connecting mobile subscriptions, this will not prevent MegaFon from activating your access to services that provide information or entertainment. Or you can easily activate the option yourself when you follow affiliate URL links. Therefore, be careful and immediately take any of the methods so that your money and nerves are not wasted.
Personal visit to the salon
Some users, not knowing how to disable paid services on MegaFon , prefer to log into MegaFon in person “the old fashioned way.” It is better to have your ID with you. The salon employee may need to identify the subscriber. The choice of a personal visit is easy to explain. There is no need to figure anything out and call somewhere. All you have to do is come and tell us about the problem, and the employee will do everything himself. True, you will have to go to the salon and it will take time. But subscribers, as a rule, enter the salon on the way. Therefore, this moment does not bother them. The main thing is that the specialist disabled MegaFon services that the subscriber did not need.
Solving such problems in your personal account
This tool solves many issues. One wonders why many people don't use it. Using this opportunity, any user will be able to disable paid services from MegaFon independently . You need to do the following:
- Open regional MegaFon website
- Select the “Personal Account” section at the top right
- Log in with your login and password by typing them in the appropriate fields (if you lose your login and password or don’t have them, the data is requested via the “Forgot your password” link and sent to your phone)
- Open the service management item. There the user will see everything that is connected to the SIM card, whether the service is paid for or it is free.
- Near those services that are not needed, click “Disable” on the right.
The sequence is simple. Having completed it once, it will be easy to periodically monitor paid content and services. Data about them comes via SMS. When receiving new information, it is easy to use your personal account. The user will already know how to remove paid services on MegaFon . Your own account allows you to solve many other tasks that a subscriber may need.
USSD requests
There is an old forgotten method of service management. command allows you to disable paid MegaFon services . Even with the advent of the Internet, this method was not completely abandoned. Many subscribers use such requests. This is explained by the speed of execution of actions. When using your personal account, you must first log in, then select the desired menu item and perform the action. A USSD request is only required using a special combination and pressing the call button. It's fast and convenient. How to unsubscribe from MegaFon paid services using USSD?
- Dial commands *505# or *105*11#
- Wait for an SMS with a list of services on the SIM card to arrive
- Follow the instructions for deactivating unnecessary services (the message will contain information on how to deactivate each service)
How to remove paid services on MegaFon using the USSD guide? MegaFon subscribers have such a service; to use it, you need
- Dial command *105#
- In the voice menu, press “1”, then “4” and “4” again
- Receive an SMS with a list of services and deactivation instructions
Now, knowing how to cancel paid MegaFon services using USSD commands, you can do it quickly without calling or visiting a communication store.
Why are unwanted subscriptions connected?
Paid services may be useful for subscribers. For example, it is useful for customers to receive information about missed calls or monitor their balance directly on the smartphone screen. But subscriptions can be useless and, moreover, not free. They can be entertaining, informational or educational. Users don't even notice how expensive options are activated on the phone. This happens when visiting various sites, while confirming transactions and viewing various content. In addition, such situations occur when spam is sent from the operator or third-party providers. You can withdraw money for this immediately after connecting. Subscription fees will then be charged daily. The cost of such services varies between 20-25 rubles.
