What is the short number 7346, how to get money back for SMS or subscription
None of us wants to pay twice, and especially no one wants to pay for anything, and especially for a quietly imposed “for nothing.”
When using his mobile phone, a person quite reasonably expects that the money spent on communication services will be spent only on what he himself has done: Legislation is changing quickly, and each situation is individual.
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- to his calls
- his SMS,
- its Internet traffic.
Mobile subscription to number 7346
If it happened that money began to be debited from the account regularly, daily and in equal amounts, and the owner of the phone, it would seem, did nothing specifically for this, most likely a paid mobile subscription was issued to his number - read what this is below
Its essence is that the cellular user has somehow agreed to receive regular information for a fee, for example, you received an SMS on your phone from the above number with the text: “send SMS...”. At the same time, information such as: what kind of service, what kind of subscription, what kind of website, the cost of the subscription, how to delete a subscription or how to disable it is often not directly shown.
Someone, a partner of your operator, called a content provider in professional slang, supplies you with content for a fee:
- provides information
- provides a service by providing access to an online game, website, program, etc.
The operator finds himself on the sidelines, as he publicly warns on his website that yes, there is paid content, that it is provided by third-party organizations to which the operator itself has no connection.
No, except that he debits money from the subscriber’s account and he also provides the short number to the content provider.
In most cases, the short four-digit number 7346 is rented out by the mobile operator (Megafon, MTS, Beeline, Tele2), receiving a fee for it, and, as a rule, a percentage of the amounts paid by the owner of the phone in favor of the provider.
What are the paid subscriptions on Beeline?
To save money, we disable paid subscriptions.
The telecom operator offers customers different types of entertainment content: pictures, weather forecasts, films, applications. For connecting a subscription, you will be charged from 1 to 20 rubles. per day. There are also more expensive content options.
Subscriptions are provided both by the operator itself and by third-party companies. A catalog may be offered instead of the image or film itself.
For a daily fee, the user downloads the objects he needs. The mobile operator only sends out news and weather forecasts. The content provider sends anything.
Who gets your money
So, it is clear that the user is the loser. In this case, where does the river of benefit flow, i.e. User money? – stated above in general terms. And this, of course, is a simplification that there are only two beneficiaries; in fact, the schemes are many times more complex.
They contain so-called aggregators - wholesale purchasers of short numbers and holders of mutual settlement schemes with telecom operators. The already mentioned content providers are grouped around the aggregators, who own sites where the sale of services is organized and partners who collect and provide the entire scheme with traffic. The setup of this entire cycle of withdrawing subscriber money is being adjusted in such a way that telecom operators, as the last link to the user and payer, remain not guilty from the point of view of the law in most cases when claims are made.
legislation
Is there any basis for such claims, strictly speaking? After all, at some point the user voluntarily performed some action that ensured his place as a victim in the chain (relative to the short number 7346). This is precisely the position that telecom operators adhere to when a subscriber, outraged by the loss of money, begins to search for the truth.
And this is called the federal law of July 23, 2013 N 229-FZ “On Amendments to the Federal Law “On Communications”.
In it, Article 2 of the Basic Law is supplemented with subclause 34.1, which defines what “content services” are.
The legislator made this definition as general as possible, practically fitting into it everything that is not the actual connection. Those. if the user using the phone and through the telecom operator’s channels receives, quote,
...reference, entertainment and (or) other additionally paid information...", gets the opportunity "... to participate in voting, games, competitions and similar events...,
Then he, the user, receives a content service. And it, in turn, being provided with the participation of third parties, falls under the addition of paragraph 5 of Article 44 of the Federal Law “On Communications”, which prescribes a mechanism for protecting the consumer by:
Legislation changes quickly, and each situation is individual.
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- firstly, the possibility of creating, at his request, a separate account to pay only for content services;
- secondly, the requirement to obtain explicit consent to receive such services;
- thirdly, about comprehensive information, including prices and names of suppliers, about these services before obtaining consent.
Another addition, established by 229-FZ, to paragraph 5 of Article 54 of the Basic Law, states that services provided in violation of any of the above are not subject to payment. And finally, Article 68 of the main communications law is supplemented by paragraph 8, which directly indicates the operator’s responsibility for the implementation of Article 44 (see above).
Let’s summarize the legislative information, projecting the rights and responsibilities spelled out in it onto the practical side of life.
How to get money back from number 7346
If it does happen that an inexplicable loss of money from a mobile account is discovered, you need to try to remember if you received any annoying SMS message from number 7346, for example, with an offer to find out the most accurate weather forecast or check your watch with the London Observatory?
Wasn't the answer "yes" sent to him?
Or maybe, in the heat of Internet surfing, a phone number was entered to obtain a registration code on some little-known but attractive resource?
Services for checking the availability of paid services on number 7346
In order not to speculate, you need to use the service (and every operator has one) to inform you about the availability of paid services tied to your number, including subscriptions to number 7346
The most informative is access through the web interface of your personal account, and in the absence of the Internet or the desire to use it, the good old USSD request will help.
Megafon - *583#, Beeline - *110*09#, MTS will inform you about this by command *111*919#, TELE2 - *189#
If the acquired knowledge shows that there are subscriptions, and money is quickly debited from the account because of this, you should not hesitate. Using the same tools, you need to disable the subscription, and the debiting of money will stop.
This is done using your personal account and personal assistance services by calling the support service. The USSD commands indicated here will also allow you to select the desired command - “disable”.
Also, a quick cure for a paid subscription, when the user receives an SMS about activating this service, will be a response message consisting of the word stop (or STOP).
Refund of spent funds
Losing money on an unnecessary paid subscription, by accident, through negligence or ignorance, and even more so due to someone’s selfish intent, will certainly prompt the restoration of justice. I want to get back what was lost because of number 7346, but that’s the difficulty. As already mentioned, from the point of view of the operator, namely, we pay him, and it is to him we will go with a claim, the user himself, voluntarily, even if not consciously, but voluntarily committed actions that led to the activation of a paid subscription, and, as a result, to write off funds.
Therefore, they are unlikely to return the money voluntarily, without a fight. And in view of the fact that the burden of proving compliance or non-compliance with the same Federal Law No. 229 lies on the party making a claim for the loss incurred, you need to understand what can be stated as evidence. It’s unlikely that any of us keep print screens of every manipulation with the phone, and it’s unlikely that the warning about the paid service is difficult to read because it’s printed in gray font on an even grayer background will serve as a weighty argument.
How to disable 7346 Beeline subscription
The service can be deactivated. We'll tell you how to disable subscription 7346 as unnecessary. You can disable it if you know all the cancellation methods.
Let's look at how you can disable this subscription, what methods of disabling there are:
Option 1: using USSD command
You can turn off an unnecessary subscription via your mobile phone. The process of deactivating the service will be the same as connecting. You need to call a short number *110*010#.
Attention! Before disabling your subscription, it is best to find out the list of options: dial the Beeline operator, and he will tell you in detail about all subscriptions, or receive an SMS message by calling the number *110*9#.
Option 2: via SMS
You can send an SMS from the number 7346 with the word Stop to the short number 9105. The price of sending an SMS is 0 rub. And if sending a message does not help, then it is recommended to call the number 0684211337 or 068411102, you will receive an SMS about unsubscribing. And this service will be turned off. When the video portal is deactivated, the subscriber receives a notification from the short number 7346 about deactivating the subscription to the basic package.
Option 3: using your Personal Account
You can deactivate the service in your Personal Account on the company’s official portal.
To do this, you need to follow a step-by-step procedure:
- The subscriber needs to go to the Personal Account of the company’s official website using the link beeline.ru.
- Enter your password and login, then your phone number.
- Open the “Subscriptions for mobile devices” section, enter the short number (7346) or its name in the search tab. After filtering the results, the system will show the number on the list when searching for a service. The table will provide information about the type of service provided, including methods for activating and deactivating the paid portal.
Other options
To disable the 7346 Beeline service, you can contact the service center operator at 0611 or leave a request to deactivate the service on the company’s official website. The company operator will check the availability of a paid service at the specified number, later contact the subscriber, then cancel the 7346 subscription, and no cost will be charged for this.
How to refuse paid Beeline services
The Beeline operator, popular among Russian cellular and Internet users, is distinguished by its breadth of coverage of various additional services and options, some of which are provided on a paid basis and are activated by default. As a result, a new subscriber who starts using a Beeline SIM card notices incomprehensible debits from the balance, not knowing how to refuse them. Since you can disable paid services on Beeline only if you have additional information, it is recommended to find out infotainment services and paid options by calling the operator’s hotline.
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You most likely may have noticed that more money is debited from your balance than you spend on calls. Most likely, you have installed some paid services that regularly charge a subscription fee. We will try to tell you how to find out what services you have connected to and how to disable them in this article.
- Find out if paid services are connected
- Short commands to disable paid services
- How to prohibit the connection of paid services
Beeline paid services
On the official Beeline resource you can find a complete list of available plug-in options, as well as information on how to disable the service on Beeline. The most popular paid services on Beeline can be found in the TOP services section indicating the cost of the service per day:
- subscription with the best games;
- thematic content subscriptions with humor;
- culinary news;
- fresh music selection;
- sports channel and much more.
As a rule, paid services and subscriptions are provided under the following conditions:
- In order to subscribe, the subscriber uses a cellular connection to call special numbers for automatic connection.
- Disabling Beeline paid services is carried out upon request via the USSD command, information about which can be found on the official portal of the operator, or by using the Beeline help service.
- The subscription is valid for an indefinite period, with funds withdrawn from the account as used.
- The newsletter is sent every day or weekly.
Some options are provided in the network usage settings area. Subscribers are also offered to connect an option such as an economizer, with a similar option to refuse by entering the key combination *217#.
How does a subscription connect?
To download an online service via the World Wide Web, you need to order the option on the page of the partner providing the service. However, before registration you need to find out the conditions for providing content.
In order to confirm your subscription, you will be redirected from the partner’s page to the official Internet resource of the mobile operator. When confirming this offer on other Internet resources, the provider and partner do not provide a guarantee of quality service. If you agree to subscribe on the Beeline website, you will receive SMS information from the operator with an authorization code, a description of the connection partner offering the service and its prices, as well as USSD commands for unsubscribing.
Confirming the option means you agree to provide content and pay from your phone balance.
You can also select the paid services you like on the website of your mobile provider in the catalog and register it by typing a short command.
However, there are cases when the operator himself connects his subscriber to a paid option along with a service package. Most often, this happens if the offer was initially free, but after the expiration date it changed to a different status and money began to be debited from the phone balance.
Beeline subscriptions are activated from short numbers:
- 2779 is Beeline’s partner company, Izikvair LLC. This “pleasure” costs 30 rubles daily, that is, 900 rubles per month, respectively. You can refuse it using STOP-SMS, support, personal account and the “My Beeline” application;
- short number 9731 is “Informparner”, which is content by Subscription via Mobile Click. It will also cost you 30 rubles daily. In order to delete the application you need to dial the following combination: STOP84 to number 9731;
- 9855 is an information and entertainment offering from GK-PRODUCTION LLC. A pleasure that costs 20 rubles daily.
- The ZVOOQ service is music content that offers listening to music for any mood and situation. To disable it, you need to log in to the Beeline website, go to the “Profile” subsection, then to the “Sound” application and deactivate the subscription.
- Even when activating the SIM card, it is possible to automatically connect the “Chameleon” options, which are information tests with advertising content that appear cyclically on the phone screen. You can disable it yourself using the USSD command: *110*20# send a call.
- Video World is an online entertainment application that offers access to a special web server with the ability to use content. Using this service, you go online, and this is already quite an expensive entertainment, resulting in large bills with significant amounts.
Therefore, it is necessary to deactivate paid subscriptions on Beeline in a timely manner so that there are no conflicts with the cellular provider.
To do this, there are several ways to disable subscriptions on Beeline. Let's look at it in detail.
Shutdown options
In addition to paid mailings, many other additional services can be activated; the network user can refuse paid services directly related to the provision of access to the Internet or cellular communications.
In some situations, when traveling or when there is no need for the Internet, the user can temporarily remove this option. First of all, this applies to cases when the subscriber logs in from an unconfigured mobile device. Accidentally pressing the Internet access key launches a program that connects to the network, which leads to the debiting of funds for the Internet. The problem can be resolved independently - just dial the key combination *110*09# from your phone and send a request. If you know which service has been enabled, just dial the corresponding number responsible for disabling it (7346, 5557, 5555, etc.)
Complete ban on connecting paid content
Please note that not all paid options are visible in your personal account. Some of the services are provided not directly by Beeline, but by special content providers. This will require additional steps to formalize the refusal of unnecessary services. Quite often, the subscriber cannot remember which of the options were activated, and does not know how charges for them are disabled. In this situation, contacting Beeline technical support directly will help, they will help you disable all paid services. With their help, the user will be able to:
- disable all paid services on Beeline;
- issue a complete refusal with a ban on connecting paid subscriptions or mailings.
A technical support specialist will advise you on how to easily unsubscribe from all paid Beeline services, change the tariff, and establish a ban on their connection in the future.
How to disable subscriptions
If your service provider constantly includes paid content, such as music or special call sounds, you can disable such options.
To protect yourself and not spend extra money from your phone bill, you can set a ban on connecting any paid content. To activate this service you will need:
- enter the short number 0885 on the smartphone keyboard and then follow the voice instructions;
- Log in to the official website and select the “Services ” in your personal account. Next, put a ban on any unwanted subscriptions.
Keep in mind that services such as internet in roaming may still connect automatically, so it is recommended to check them when traveling outside your home region.
To summarize, we can say that we learned how to unsubscribe from all subscriptions on Beeline and how to block them forever. It is recommended to disable them completely if you do not need such content. If they do connect and withdraw money from you, unsubscribing is quite easy, and you can do this in various ways. Therefore, make it a habit to regularly check paid subscriptions in your personal account to avoid losing money from your phone balance.
How to disable paid Beeline services?
You can disable all free and paid Beeline services in several ways; we’ll tell you about them all in order of decreasing popularity and ease of use:
1) Call Beeline at 0611 or use one of the other ways to contact Beeline support. The easiest and most effective way is to contact technical support, where they will not only tell you what paid services are connected, but will also turn them off at your first request.
But there is a small nuance here that spoils everything: it can be difficult to reach technical support and in order to disable Beeline’s paid services you have to use the voice menu, which is not very convenient or simple.
2) You can disable Beeline services through your Personal Account on the website my.beeline.ru, where you can also see the details of expenses and find out when, for what and how much money was written off. The method is very convenient, unfortunately, there is not always access to the Internet and still not everyone knows how to use it.
3) Through the service control center, you can also disable unnecessary ones and connect the necessary ones. Dial *111# and press the “call” button - a message will be displayed on the screen with information about existing services and how to add and remove them.
4) All Beeline services can be disabled through the phone’s SIM menu and the “My Beeline” application.
5) If none of the above methods are suitable, you can disable Beeline services yourself using USSD commands .
First, send a request to the short number: *110*09# “call”, and after processing the request you will receive an SMS message containing a list of connected services.
Knowing what options you have connected, disabling them yourself will not be difficult - each service has short numbers and commands for control, you can get complete information about them on the official Beeline website, we will only provide information on how to disable the most common paid Beeline services .
Commands for disabling Beeline paid services
- You can disable the “Auto speed renewal” option by dialing *115*230# “call” or by calling 0674717780
- You can disable it by calling the short number 06742222
- To disconnect, dial *110*1062# “call”
- To turn off dial *110*20# then “call”
- To disconnect from voicemail, dial *110*010# “call”
- To turn off Internet notifications, dial *110*1470# then “call”
- To disable AntiAON dial *110*070# “call”
- To turn off (your own dial tone) dial 067409770 and press
- “On-screen balance” can be disabled by dialing *110*900# and the “call” button
- To disable or “Answering machine+” dial *110*010# “call”
We have provided numbers for disabling only the most common Beeline services; there are currently more than 90 of them. Information on how to disable a specific option can be found on its page in the service catalog.
Disabling USSD requests
The simplest option is always to send special ussd requests, which are provided by the Beeline service. This is done like this:
- In your phone, dial the command *111# + call or 0674 + call .
- After processing the request, a service menu will pop up, where each item is indicated by its own number.
- Select item “1” - “My Beeline”. After that, click “Submit” below.
- After this, select the items “My data” and “My services”.
- Within a minute you will receive a message that will display all the information about the connected services. There will also be information about ussd codes for deactivation.
List of services by Beeline number
If you want to explore only paid services or subscriptions , you should send requests *110*09# + call or 067409 + call . After this, an SMS will be sent to your phone with a complete list of active services and the subscription fee for them. There will also be shutdown codes. Select the services you do not need and deactivate them. Be careful, different tariffs may contain the services you really need.
In the case of subscriptions (from third-party content providers), you need to know that any activation is accompanied by an SMS message from a short service number. There is also a code to disable a specific subscription; most often it looks like STOP XXX or STOP XX . This code just needs to be sent in a reply message to the same number from which the alert came. If your balance is melting before your eyes, check your message history, you may find a previously missed SMS there.
Disabling a paid subscription via STOP
How to prohibit connection of paid services from short numbers on Beeline?
In addition to Beeline, paid services, subscriptions and mailings can be provided by content providers. Most often, to connect them you need to send an SMS to a short number. These paid services will not be visible through your personal account, and you may not even remember that you ever connected something, while write-offs for them can be significant.
To disable paid subscription services, you need to contact the Beeline hotline and ask to disable them, or better yet, set a ban on connecting subscriptions to your number. This procedure is free and will help protect you from unexpected expenses.
How to find out which services are connected
It is possible to find out the list of connected services using various methods. You just need to choose the most convenient one and control how money is debited from your account. It's likely that some features will be useful, so you won't need to disable them.
How to view paid subscriptions on Beeline? You can go to your personal account and go to the page with information about your own profile. There the user will see the name of the tariff plan and how exactly Beeline mobile services are present on the number.
Another option on how to do this is to install an application called “My Beeline” on your cell phone. After authorization, the user will be able to go to “Connected Services” to determine which services can still withdraw funds.
If the user wants to receive a message with a list of connected services, then he needs to make a call to No. 067409 or send a request by pressing *110*09#.
Information about paid Beeline subscriptions
Often, along with the tariff plan, the client receives additional services. Most paid subscriptions are connected automatically, without the subscriber’s knowledge. Some services are useful, but there are also unnecessary options that simply waste money. Users are wondering how to disable unnecessary services on Beeline. First of all, you should find out about current subscriptions. You can obtain information from the operator, at a company branch or through a virtual office.
The most radical way is to call 0684006 . The calling client will cancel all subscriptions connected to the mobile phone. Such a solution is not always relevant, because along with useless options, necessary subscriptions are also disabled.
Price
Daily messages with weather information are provided free of charge for 7 days after activation of the service. Please note that subscribers receive information based on their location. The subscription fee for the information service is 3 rubles per day. The cost of the service does not break the pocket, therefore it is quite popular among subscribers of various age groups.
Despite the low prices for infotainment services, the large Russian mobile operator provides high-quality content. Most subscribers prefer this information, refusing services that operate through the global network.
How to disable paid services on Beeline?
There are five ways to solve the problem. However, you won’t be able to get rid of all subscriptions at once. The client needs to find out which promotions are attached to his phone and apply to disable each service separately.
Ways to deactivate options:
- Contact support. To contact technical assistance, dial 0611 . The user received information about active services from the operator. Technical support also accepts requests for deactivation of subscriptions. The disadvantage of this method is the long wait for the operator.
- Personal Area. A virtual office allows you to independently configure your number, connect and disconnect services. The user will only need Internet access and an account created on the site.
- Control center. Using the command *111# the user will be taken to the options menu. The control center collects data on all options. From here you can activate and deactivate subscriptions.
- Application "My Beeline".
- Teams.
Additional Information
If you cannot delete the service yourself, you can contact customer support at 0611. Experienced operators will help you resolve any informational or technical issues. Please note that when calling the company's office, the user must provide a company employee with passport information for identification.
The Weather information service is a convenient option that is used by many subscribers. Before activating the service, carefully read the tariffs and connection methods. There are also several options for deactivating the service. Choose the most suitable method for yourself, and if the need arises, contact the company’s employees for help. If necessary, you can personally come to the company’s office to receive a free consultation. Mobile network employees will help resolve any information or technical issue.
How to disable services on Beeline using commands?
You can manipulate options using system codes. Using the command *110*09#, the client will be able to receive a message displaying all connected functions. The request is also sent by calling the number 067409. Each subscription has a number for management. Having found out the option code, you should proceed to disable it.
Commands for deactivating popular services:
- Autoresponder and Autoresponder plus - *110*010#
- "Stay in touch" - *110*400#
- Anti Caller ID - *110*070#
- "Stay informed+" - *110*1062#
- Internet notifications - *110*1470#
- "Chameleon" - *110*20#
- "Balance on screen" - *110*900#
- Voice mail - *110*010#
- deactivated by calling the number 067409770
This is just a small list of commands for disabling common services. The company has more than 90 additional services. You can find out the command to disable each of them on the operator’s website. Using combinations you can get rid of almost any service.
Ways to check for subscriptions
Before you start disabling unnecessary services, you need to check what is activated on the number you are using. To do this, use special commands, the operator’s website, or a call to the call center.
USSD requests
Sending the command *110*09# helps you detect unwanted subscriptions and options yourself. The list arrives within a few seconds of the request. If this does not happen, use an alternative command - *111#.
Request for subscriptions.
Voice menu
To check the availability of paid content, call 0611. A voice menu opens, using prompts, the user finds the desired action and confirms it. You can also contact a live operator who will report on all the Beeline client's
Using the operator's website, the subscriber can obtain all the required information.
To view the list of active functions, perform the following steps:
- open the Beeline website;
- log in to your Personal Account;
- open the “Services” section;
- look through the entire list of options that are connected on the phone.
Connected services.
Via mobile application
The My Beeline program is designed for independent management of tariffs and services. It completely replicates the “Personal Account” interface. Here you can not only view, but also disable unnecessary subscriptions and functions.
Other methods
If it is impossible to disable services on your own, contact Beeline offices. An employee will help you deactivate the function and return funds written off without the client’s knowledge.
Ban on services from short numbers
Having learned how to disable paid services on Beeline yourself, do not forget about hidden options. Such mailings are carried out by the content provider and require sending a message to a short number. The connected service is not visible in the virtual office, which makes it difficult to disable it. By forgetting to activate the function, the user will simply lose money, but there is a way out.
You can get rid of this useless function by contacting your operator’s technical support. The consultant is able not only to disconnect the subscription from the number, but also to prohibit its further activation. This will save the client from unnecessary expenses.
Beeline personal account
The most convenient way to use a virtual account is on the company’s website. The user does not need codes or conversations with the operator; unnecessary service can be eliminated by simply switching the regulator. Although you will need to register to use the account.
- Virtual office allows you to:
- Get information about calls.
- Manage connected options.
- Control expenses.
- Calls to the operator
With the help of Beeline technical support, you will not be able to disable all options. Some shares are disconnected exclusively by teams. You should also be aware that when contacting the operator, personal information will be required. A company employee verifies passport data. If there is no access to documents, you will have to solve the problem using a virtual account and commands. If you have any difficulties deactivating services, you should visit the company’s office. Consultants will explain how to disable Beeline services on your phone or will do it instead of the visitor. Employees will check active services and help you choose suitable promotions that allow you to save.
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