Telecom operator Beeline has a huge customer base, which tends to constantly increase. This is explained by a wide range of high-quality cellular services, characterized by attractive prices and availability in any corner of the country. There are dozens of tariffs, options and free services to choose from that can optimally satisfy the subjective needs of subscribers.
But the greatest concern among users is caused by Beeline's paid services, which are often simply useless and only a source of additional costs. If the number is used quite actively, and the balance is rarely monitored, the subscriber may not even be aware of the unnecessary overspending for a long time. Therefore, it is so important to be able to quickly check the balance status on Beeline and compare the write-off of funds with the details of expenses.
It is important to understand here that paid services and subscriptions can cause a negative balance, even if you do not use mobile communications and the Internet, since fees for them are withdrawn regularly.
Why does money disappear from my account?
If money is regularly withdrawn from the SIM card, it is likely that the reason lies in the fact that the tariff on the number is too expensive. At the same time, the subscription fee may be quite acceptable, but there are many more options attached to the service package. Some of them can be turned off, while others come “bundled” with the tariff plan.
In addition, there are many paid services and subscriptions that are quite affordable. These include the following proposals:
- Options for communication in roaming. They are often used by those who actively travel around the country and abroad. Such services help reduce communication costs, and payment depends on the type of option.
- "Highway." This is a very convenient function that involves issuing a certain amount of Internet traffic to the subscriber. Depending on how many gigabytes are provided, the cost ranges from 100 to 600 rubles. per month.
- "Hello". By activating this service, the user can replace the standard beeps with any melody from the catalog. The price of such pleasure is 60 rubles. per month.
- "Locator". This feature allows you to track where your loved ones are. It costs 3 rubles to use this service. daily.
- "Black list". If the user has enabled such an option and added certain numbers, callers hear a message that the subscriber is unavailable. In this case, one ruble per day is debited from the SIM card account.
- "Chameleon". This function involves sending advertising and informational messages. Depending on what content the subscriber subscribes to, a certain amount of payment is charged.
Security and privacy rules
Beeline has launched the “360degrees” program, which helps identify and block fraudulent traffic. Much attention is also paid to paying for services with short numbers. If it is detected that a subscription has been issued without the subscriber’s consent, all funds debited in favor of the service provider will be returned to the account. If you think that a service was imposed on you without your consent or you have forgotten which services you connected yourself, contact your operator for clarification.
Do not tell anyone your password to access your personal account and periodically check the list of services connected to your number. Before subscribing, carefully review the terms and costs. With the free one, you can get a report on the last five paid transactions at any time in order to identify which service led to the debiting of funds.
How to check tariff parameters
Often, subscribers choose a tariff plan based only on benefits, but few people think about what “pitfalls” may be hidden behind an attractive offer. Therefore, if money begins to disappear from your account, you should carefully read all the parameters of the current service package.
Often, users do not even remember what tariff is connected to the number. You can obtain this information, as well as information about services that are provided under the plan but are paid for separately, in the following ways:
- Send the USSD command *110*05#, after which a message will be sent to the number with the name of the current tariff plan. You can find out about subscriptions and additional services by requesting *110*09#.
- Dial 06745. Once the voice menu is activated, all that remains is to follow the instructions to get the information you need.
- Visit your personal account on the operator’s website. Here you can find out not only the name of the current tariff, but also see what options are connected to the number, and how much money is charged for these services.
- Use the mobile application. The “My Beeline” resource is almost a complete analogue of your personal account and uses it according to the same principle.
- Call the Hotline. To do this you will need to dial 0611 or 88007000611.
- Send an email to technical support. The address is valid for these purposes. The message will need to describe the problem, and after a while a response will be received.
- Contact the company office in person. Here consultants will answer all questions and provide assistance to the client if necessary.
Attention! When calling the hotline or visiting a point of sale in person, you must have your passport with you. In accordance with the current rules, only its legal owner can receive information and manage the number.
Ways to disable paid subscriptions
To disable Beeline paid subscriptions, use one of the methods below. Detailed step-by-step instructions are provided for each of them.
