Greetings, readers of the Tengeshka.kz blog! I would like to continue the topic of articles about the Beeline operator and tell you how to make detailed calls for Beeline calls in Kazakhstan. A useful function that will help you get the entire process of actions on your number that were performed a certain time ago.
Detailing on Beeline opens up the following opportunities for the subscriber:
- Duration of outgoing and incoming calls.
- How much Internet traffic you spent at a certain point in time.
- Shows the types of numbers of the callers, be it landline, mobile, business, etc.
- The amount of units spent.
- Day, month, year and exact time of transactions performed by number.
There are several detailing options:
- By SMS.
- In the My Beeline application.
- Go to the customer support center.
- Personal account on the website beeline.kz
Let's look at each type separately.
Customer Service Center
If all other methods are not suitable, details are available at Beeline service centers.
To receive the service you will need an ID. Prices for detailing at service centers:
| Detail period | Price |
| Present tense | For free |
| Previous month | Until the 15th of the month – free. After the 15th – 500 tenge for each month. |
| All other periods | 500 tenge for each requested month |
The disadvantage of receiving the service through offices is that it is late. You can obtain information no later than three days ago. Hidden numbers will also not be displayed in the general list.
Detailing in Beeline service centers
Call details can be ordered by visiting the nearest Beeline office. You must have an ID with you.
Details are provided after a written application. You can order a report for any 6 months, but no later than 42 months from the date of application.
Below is a table with complete information:
| Detail period | Price |
| Current period | For free |
| Previous month |
|
| Other periods | 500 tenge/month. |
Terms of service:
- Information on incoming calls appears on the 3rd day.
- The details do not display calls with zero duration (attempted calls and unanswered incoming calls).
- If you were called by a hidden number, but you did not answer the call. Such calls are not displayed in details.
Attention! It is most convenient to study the details in your personal account, or in the application for mobile devices “My Beeline”.
It's free + you can send a report with a file by Email (or save it to your computer).
Greetings, readers of the Tengeshka.kz blog! I would like to continue the topic of articles about the Beeline operator and tell you how to make detailed calls for Beeline calls in Kazakhstan. A useful function that will help you get the entire process of actions on your number that were performed a certain time ago.
Detailing on Beeline opens up the following opportunities for the subscriber:
- Duration of outgoing and incoming calls.
- How much Internet traffic you spent at a certain point in time.
- Shows the types of numbers of the callers, be it landline, mobile, business, etc.
- The amount of units spent.
- Day, month, year and exact time of transactions performed by number.
There are several detailing options:
- Beeline personal account - St. Petersburg
- By SMS.
- In the My Beeline application.
- Go to the customer support center.
- Personal account on the website beeline.kz
Let's look at each type separately.
Printing of incoming calls and SMS in the Beeline office
Beeline detailing by phone number can also occur in any office of a mobile operator. The subscriber can submit an application for details of his calls and SMS by presenting his passport. He will have to pay for providing a report on paper, since this service is paid.
How much does it cost to print calls and SMS?
The amount of payment for this service depends on many factors, for example:
- detailing for one day (not more than 8 months old) – 5 rubles;
- from 9 months to 3 years – 1000 rubles for each month.
In addition, you will have to pay 150 rubles for each copy of the reporting period details on paper.
How to set a ban on receiving “Details by Email”
In cases where a Beeline subscriber does not want the details of his calls to be known to any of his relatives or friends who have access to his phone, he can set a ban on receiving reports on the details of his calls and SMS. This is done as follows: dial the command *110*0221# and press call.
How to remove the ban on receiving “Details by Email”
Once a ban has been imposed on the details of calls and SMS, it will be quite difficult to refuse the decision. You can lift the ban on call details only at the Beeline office by presenting your passport.
Details at the service center
The most time-consuming way is to write an application to receive call details and completed transactions at the nearest Beeline office. It is known that not every locality in Kazakhstan has Beeline offices.
In addition, if you need to get data for several months, you will have to pay for every 500 tenge. I think it’s stupid to pay when you can use the methods given above.
The Beeline KZ personal account is an Internet service for the user on the operator’s website, where he can quickly find out all the necessary information and manage services. You can manage your account, disable and enable various options 24 hours a day. There is no need to contact the operator in advance.
Receive via SMS
Peculiarities:
- The advantage of this method is accessibility. No internet or computer required.
- The disadvantage is that you can only get data on the last 10 expenses by number.
- Information on the use of mobile Internet is provided separately and is given for the past 24 hours.
- The maximum number of requests per day is 30.
- To receive an SMS report on your phone, it is important to have enough memory to receive long messages.
- More than the last 30 days cannot be taken into account.
- Available in roaming.
You can order a service via SMS quickly, easily and anywhere, even if you don’t have the Internet at hand. The command to receive a report is *802#Call .
Personal account “Home phone” and “Internet Light”
In order to visit the personal account of “Home Phone” and “Internet Light”, you must be a current subscriber of the operator. The number of the concluded agreement will be used as a login, and a password can be requested via Beeline’s contact phone number.
If you have forgotten your password, you can always use the recovery or re-request option. You can do this an unlimited number of times. The office has maximum functionality, which completely saves the client from additional visits to the communication salon. Here you can apply to increase your Internet speed or pay for services.
- Beeline call details: how to get a printout of calls and SMS?
In Beeline offices
The subscriber can also receive a detailed account statement when contacting one of the Beeline service offices. To receive services at one of the service centers, you must have an identity document (passport) with you and submit a written application of the established form.
The subscriber can receive data on expenses for a period of no more than 6 months and no later than 3.5 years ago from the date of requesting the service.
When ordering details for the previous month at the time of application before the 15th day of the current month, as well as for the current period, it is provided free of charge.
When applying for a service after the 15th day of the current month for the previous month and earlier (for other previous periods), it is paid and its cost is 500 tenge for each requested month.
If an incoming call was made to the subscriber’s number from a hidden number and the call remained unanswered, then this information, as well as calls with zero duration, will not be displayed when requesting a service.
Report via SMS
Additionally, the subscriber can receive a report on sent SMS - this is . The client receives information about the number balance and spent funds.
Reference!
From Beeline in Kazakhstan (and other countries) this function is provided free of charge.
The details are sent to the subscriber in the form of an SMS, displaying the following information:
- expenses of funds on calls, SMS, paid telephony services, Internet traffic;
- 10 last debits from the account;
- link to the subscriber's tariff plan.
Cost in Kazakhstan
The service for reporting spent resources is provided free of charge; there is no subscription fee for use.
How to get
Dial *802# and make a call.
The service is provided subject to the following conditions:
- You can request the service up to 30 times a day;
- information for the last 30 days is detailed.
Service information
For local subscribers in Kazakhstan, the service is provided free of charge or according to foreign roaming. All information is provided for the past month, and the Internet traffic spent is for the last 24 hours.
Important!
If no money has been withdrawn from your mobile balance in the last month, then when you receive the report, only a link to the tariff plan will be displayed.
Call report in the My Beeline application
Download the application from the Play Market, register, enter the program. You will see a Detail . Click on it. Next, select the desired detail period. The program interface will automatically show the entire history of transactions for mobile communications, calls, and Internet sessions within a few seconds.
To save the report, it is possible to send it by email in PDF and XLS format. Click on the letter icon with a dog at the very top and select the period.
Detailing in the application for mobile devices “My Beeline”
- The service is provided free of charge.
- Details can be obtained for the last 9 months.
Instructions
- Install the “My Beeline” mobile application: for IOS or Android.
- Log in to the application.
- Go to the "Detailing" section. Select the desired period and a report will be generated. The report shows transaction history and expenses.
- By clicking on the email icon, you can send the report as a PDF file by email.
Login to your personal account
To enter a Beeline personal account in Kazakhstan for a new client to manage the operator’s mobile number:
- Go to the official website of the mobile operator using the following link.
- Open the " Login " tab in the upper right corner.
- Click on the link “ How to get a login/password ”.
- Enter in the line "Login» personal phone number – «Get password».
- Indicate in the “ Confirmation code ” section the secret combination to enter the system – “ Login ”.
After logging into your Beeline operator personal account, it is recommended to immediately change your password, since the code from SMS is temporary.
An alternative option for obtaining authorization data is to make a call from your smartphone to *808# . A message will be sent to the SIM card with a login and password allowing you to log into the system.
- How to delete call details in your personal account
For Beeline users, logging into your personal account occurs differently:
- open the authorization form - located at internet.beeline.kz;
- select “ Login to your personal account ” and enter your personal login and password;
- If necessary, restore access using the “ Forgot your password ” link;
- indicate the method for changing the current password – “ Confirm ”.
Based on the selected option, set a new memorable secret combination and re-enter your login information.
Checking via mobile application
The Beeline operator provides its users with the opportunity to control their mobile device using the special “My Beeline” application. The application is downloaded for free and there is no charge for each use. The report is issued for 9 months.
Installation instructions
To use the “My Beeline” application, follow the instructions:
- Install the application for IOS or Android system “My Beeline”.
- Log in by filling out the form and the code from the SMS message.
- Go to the “Detailing Management” section.
- Select dates.
- Click "Get".
Information can also be sent to the email specified during authorization.
How to log out of your personal account
After completing a session in your account, be sure to follow the logout procedure, especially when using someone else’s computer or smartphone, so that strangers cannot use your personal information and personal account. To exit, you will need to find the shutdown icon on the top of the display in the main menu of the portal. After this, the system will automatically redirect you to the login start page.
A similar procedure is performed on a computer or through a mobile program for a smartphone.
Connecting additional services
In addition to the current tariff, you can connect services for a fee. To do this, find the “ Connected services ” section in your personal profile and click on “ Detailed description ” to see the terms of use.
The service you like is activated when you move the slider next to the name to the left - the icon turns yellow.
The personal account of the Beeline operator helps you control your personal mobile number without the need to visit official offices. Key account parameters can be easily configured online. At the same time, you can manage several numbers and contracts regarding home Internet from one account.
Getting details
To get acquainted with information about the movement of funds within a mobile number:
- Beeline call printout for free. How to get call details through your personal account, SMS or in the office
- go to the “ Detailing ” tab;
- indicate the desired period - click on the appropriate button in the “ Recent ” column or set the exact period using the parameters below;
- click “ Show ” and wait for the data to load;
- Click on the “ Download details ” link to save the information in PDF or Excel format.
The first block presents a cumulative table of expenses for the selected period, in particular: replenishment amounts, payments and account balance. To see the detailed structure of expenses for the services consumed, scroll down the page and check the required boxes.
You can view details only if you have a zero or positive balance. Through your personal account you can upload a report for a period of no more than 62 days.
Methods for obtaining Beeline call details
You can get transcripts of calls, messages and Internet sessions in the following ways:
- by using the functionality of the online self-service service (Personal Account, mobile application “My Beeline”);
- by sending a service SMS message or USSD request;
- visiting the Beeline office.
Before we look at all these options in detail, I would like to touch upon the issue of the cost of the service and the maximum possible requested periods.
The call detail report is provided to the subscriber free of charge, except when contacting the provider's office. The maximum period for which decryption of used mobile services is possible does not exceed 3 years.
Recording calls from someone else's number
Receiving a printout of calls from someone else's Beeline number should not go against the rules of the privacy law.
The only legal way to order call details to a number that does not belong to you is to provide an office employee with a notarized power of attorney to carry out actions on behalf of the SIM card owner to obtain such information.
- Attention
- Access to call details on someone else's phone can be organized using special spy programs. This action is illegal, but in a situation with control over the child’s number, it is completely justified.
What can you do through your Beeline personal account?
Users can familiarize themselves with the functional advantages of the system on the welcome page. To do this, go to the main menu and select the appropriate section.
- Tariffs - information about the connected tariff plan and its detailed description, tariff changes, balance information and a detailed report on completed calls, sms and mms, Internet connection under the client agreement indicating the period;
- Services – data on additional services and their costs, management of functions (disabling services and connecting other products);
- Promotions and bonuses - recommendations from employees of a telecommunications organization about personal offers and tariff plans. Offers may include free packages (minutes, sms or mms, Internet traffic) and bonus points, crediting a sum of money to the balance;
- Payment and finance – replenishment of the balance or personal account of a third party, automatic replenishment from a plastic card or via SMS;
- Smartphones and gadgets – online catalog of products (smartphones, tablets, Internet and TV, accessories).
The account itself is managed in the “Settings” section. In it, individuals can change their login or set a new secret code, add contacts to restore their account, etc.
Subscribers can use the program during the validity period of the document “Agreement on the provision of communication services of PJSC VimpelCom-Communications”. To delete your personal account and the information contained in it, you will need to terminate the contract.
Top up your balance through your Beeline personal account
In the “Payment Methods” section, clients can transfer funds from a plastic card to their balance.
- Open the welcome page of the system and hover the cursor over the active line “Payment and Finance”. Select the “Top up account” subsection;
- Determine the direction of translation;
- Go down to the item “Top up your account from a bank card”, check the “Payment recipient” field and fill in the transfer amount (from 100 rubles to 15,000 rubles), and pay for the selected operation;
- Open the bank window to confirm the transfer.
If an individual is unable to pay for cellular communications using a plastic card, it is recommended to use. To do this, go to https://yaroslavl.beeline.ru/customers/how-to-pay/oplatit-so-scheta/, select the transfer direction and write off funds via SMS.
Beeline call details in your personal account
Call detailing is done in three different ways:
- Sms . Send your email address via SMS to the short combination 1401. Receive a letter with an attached spreadsheet and open it in Excel or similar software;
- Personal Area . Go to your account settings and select the “Details” subsection. Specify the period (day, week, two weeks or month) and click on the “Generate report” banner. Familiarize yourself with the cost structure and details on the corresponding tabs;
- Office of a telecommunications company . Contact the office of a telecommunications organization with a passport of a citizen of the Russian Federation and print out details for a certain period.
The service is provided for individuals and businesses, connected subscribers with a prepaid payment system.
How to use the number if you forgot your password
An unpleasant situation can happen to anyone when access to a personal page on the Beeline website is denied. The reason is simple - the user has forgotten the unique password to log in to the system. To log in, you will need to carry out a recovery procedure; the algorithm is as similar as possible to the first registration on the resource:
- On the authorization page, click on the button to receive an identification code or enter *110*9#.
- After some time, you will receive an SMS with a code. Write the combination in the appropriate field of the identification menu.
- After creating it, be sure to change the password and come up with a unique one that only you will know.
If you have lost your system password, do not select a sequence of characters at random. If you enter the wrong code 10 times, access to the service will be automatically blocked for one hour.
A personal account is an excellent tool in the user’s hands. It will help create ideal conditions for using cellular communications and save money at the same time. Registration on the site does not require much time and effort. To log in, you only need a valid mobile number.
How to log in with and without a password
To enter your personal account, instead of a login, enter a phone number consisting of 10 characters. There is no need to dial 8 or +7 ahead. Then, depending on how you log in and use the Internet, you can log in with or without a password.
Login with password
If earlier (during registration) the subscriber changed the temporary password to a permanent one, then you should log in with this permanent code. If there is no permanent password, then the operator will send a temporary code to the USSD request *808#. The message usually arrives within a minute.
It is worth remembering that the temporary password is valid only for a day. You can request a password no more than 5 times a day.
Those subscribers who are subscribed to the “All in One” tariff and those who have several numbers under a contract should contact the operator’s office to receive a login and password.
How to log in without a password
Regardless of the type of mobile device on which the Beeline SIM card is used, the subscriber can log into the system without prior registration and entering a password. To do this, turn off Wi-Fi in the settings and connect to the Beeline mobile Internet. After this, enter the address my.beeline.ru in the search bar, authorization occurs automatically. The system also works when using Beeline home Internet.
When logging in without a username and password, the options are somewhat limited. The user cannot change any access settings and conduct financial transactions, but it is possible to obtain information on the tariff package and connect/disable services.
How to add a second number to your Beeline personal account
A second (third) number can only be added through your personal account on the operator’s website; this cannot be done in the My Beeline application.
- Open and log into your personal account on the Beeline website.
- Next, click the “Settings” menu, entering which we see the “Linked numbers” menu and the “Add number” button, which we click.
Home page of a Beeline subscriber’s personal account (screenshot from the operator’s website)
