Cellular communication motive personal account. Fox: call details and other information

MOTIV is the largest mobile operator in the Ural Federal District. The main subscribers are residents of Yekaterinburg and Kurgan.

To get a Call Print Motive, you just need to know where to go and how much it costs. In the age of Internet technology, you don’t even need to go anywhere; everything can be done remotely and completely free of charge.

How to order call detailing motive for free

• Personal account Motive LISA - Personal Internet service for subscribers
• Nearest company office
• Call contact center

So, you have already guessed that the most accessible and efficient option is to get details of Motive calls in your personal account, which is called “Fox” online and was created by the Motive operator for customer self-service without the help of specialists.
What will using your Personal Account (PA) give you? And a lot of things. You will be able to fully control the debiting of funds from your balance, what money is spent on and how much the services cost, because the price list is frequently updated. In addition, in real time, you will view the calls made and SMS messages sent, the current tariff plan and the availability of connected subscriptions. There, you can turn them off or even block your SIM card if you no longer need it. To summarize the above, this is a full-fledged remote phone number management.

Step-by-step instruction

1. Go to the official website of the operator https://lisa.motivtelecom.ru

2. Enter your phone number, network login or personal account number. For the first login, you need to receive a password, which is sent to your mobile device via SMS message. Next, it needs to be changed for your safety.

In your personal account, online call details for the period are available, from which you will find out all incoming and outgoing calls, including the numbers of the interlocutors, received and sent SMS messages with phone numbers. It is possible to get one-time details.

One-time detailing is detailed information on all communication services provided for the selected period of the current or two previous calendar months (60 days).

If you want to receive a report systematically once a month, then you need Regular detailing, which will display all activity by number over the past 30 days.

Detail contains

• Details of Yota calls through your personal account

• date and time of call
• call duration
• interlocutor's phone number
• call direction - incoming or outgoing
• call cost
• services used by the subscriber
• total scale of funds spent for the period

All this information can be obtained by personally contacting the company’s office, or through the customer support center by calling the toll-free number: 8 800 240 0000 or dial 111 from your mobile MOTIV.

When visiting the office, bring your passport with you. An order is possible with any balance value, even negative. If there are insufficient funds in your account to pay for the service, you are required to make a payment in the form of an additional payment sufficient to pay for the service.

Detailing cost

• Personal account for free
• Company office. Regular detailing for subscribers 30 rub. per month, for corporate tariffs there is no charge.

Services and Tariffs Motive in Yekaterinburg and Sverdlovsk region

Below we have compiled a list of available tariffs:

Motive Turbo button

The service allows the subscriber to use traffic on the Internet without a limit on connection speed within 24 hours after connecting. Turbo turns on for 70 rubles. Connection methods:

How to check your balance

You can obtain information about your account status in one of the following free ways:

1. Dial *102# on the keypad. After a couple of seconds, the request will display a text message indicating the exact balance.
2. Send an SMS message with the word BAL to number 1021. Information about the balance will come in a response message.
3. Dial ##918 on your smartphone's keypad. The balance report will be sent via SMS.

You can also check your balance using the SIM card menu panel.

• To do this, you need to go to the Menu, select ECC service, then Payments and Balance. You will receive an SMS message with information about the funds in your account.

Personal account features

In your personal account “FOX” you can perform the following operations:

• top up your account and check your balance;
• connect the bonus system;
• read news and learn about ongoing promotions;
• order details of connections;
• switch tariff plans;
• temporarily suspend service.

The “Instead of beeps” personal account allows you to perform actions to configure sound alerts:

• replace ordinary sound signals with jokes or melodies;
• give melodies to friends;
• assign individual melodies for specific subscribers;
• record the music you like;
• manage your music collection.

Account details

The subscriber can order a monthly receipt of 5 invoice details - calculated for the previous 3 days. The service is free.

Balance check

To check your balance or traffic balance, you need to select the “Service package balances” link. The system will provide information regarding the current tariff and balance of various services.

Password recovery

The password recovery service is not available when using corporate tariff plans. In other cases, recovery is possible via SMS with any text sent to number 1070.

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Mobile app

Designed specifically for managing mobile communications via your phone. Suitable for use on any Internet access points. This service is not provided for some tariff plans. To activate the mobile application, you must select the appropriate option in the “Additional services” section. Connection and use are free. You can also connect a paid account for unlimited Internet access.

Safety regulations

To ensure additional connection security, the user can activate the personal account protection service. An SMS will inform the client about entering the account or a hacking attempt. Connection costs 12 rubles, without subscription fee. After the expiration of the contract with the company, the personal account “Fox” is automatically disabled. You can turn it off yourself by going to “Management is also suspended in your personal account - call ##912. In this case, you need to specify the suspension period and in “Settings” click on off. You can connect/disconnect any services at your personal discretion.

FOX Motive personal account – Company services

An Internet service called “FOX Motive personal account” has been launched for the company’s clients on the official website. You can access your personal account from the official website. To do this, on the main page of the site, click on the “My MOTIVE” tab.

FOX Motive personal account – Main page of the site

After which an additional small window with active tabs will open. Among these tabs, you need to open the “FOX” tab.

FOX Motive personal account - Go to the entrance to your personal account

FOX Motive personal account – Login to your personal account

Official website: motivtelecom.ru. Personal account: lisa.motivtelecom.ru.

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is known as a commercial provider of communication services, including: Internet access, telephony, mobile communications. The company's service area is the Perm region and the Ural Federal District.

Using the Motive personal account, which is called LISA (an acronym for Subscriber’s Personal Internet Service), the client regulates the status of his personal account and services as an operator. Mobile subscribers can also manipulate ringtones for their phones through a separate personal account “Instead of beeps”.

Download the application

Almost every user owns a smartphone running the Android or iOS operating system. The developers took into account the popularity of mobile devices and their rapid development and provided their customers with the opportunity to use a mobile application to interact with the company’s services. The mobile application is always at hand, provides convenient information, works outside of the included traffic and does not require additional payment.

Android device users can download it through the Play Market, and iOS users can download it through the App Store. To do this, you need to enter the following query “Motive personal account” in the search bar.

Turbo button motif

There are situations when you need to get the Internet at maximum speed. Motive has provided a “Turbo button” function for such cases. In a special section of the personal account or application.

Within 24 hours from the moment the function is activated, the Internet will be provided at the highest speed possible. After 24 hours, the speed will be reduced to the level of the tariff value.

The following tariffs support the turbo button function: “OP-PA!”, Full stuffing, Business line, Everything for business, “For smartphone 1000, 500, 250”, “For Internet 1000, 500, 250”.

Roaming

Roaming for Russian telecom operators is divided into two types:

• Intrastate roaming, divided into areas;
• International roaming for communication in different countries.

The Ruming 2.0 service costs 2 rubles per day. For roaming activation, 12 rubles will be debited from your balance.

This function is activated via the USSD request “*104*169#”. Additional connection options available:

• Activation via personal account;
• Activation via mobile application.

Information about the operator Motive

The Motiv company operates on a commercial basis and is aimed at providing services with a good level of service. The priority in the organization’s activities is the provision of mobile cellular communication services and high-speed 4G Internet to the population of the Ural Federal District and the Perm Territory.

Motive has been operating since 1996 in Yekaterinburg and large cities of the Sverdlovsk region. For 22 years, the operator has been generating original ideas in the field of telecommunications. Clients evaluate Motive as a reliable, proven service provider.

Recently, online services where you can study information about your personal account have gained wide popularity. From your personal page you can manage all subscriber operations: calls, SMS, Internet, mail, etc.

Coverage map

The motive provides a good level of coverage with communication services in Yekaterinburg and its environs. An interactive map with the coverage area is available on the operator’s website.

The map is generated automatically, quickly adding coverage areas after base stations are connected and put into operation in the region. Of course, the scheme does not take into account the complex terrain and the presence of dense buildings.

Note – 4G network coverage is shown in orange on the map.

Possibilities

Using the remote control service, the subscriber can perform any operations without visiting the office. The list of available actions includes:

1. Obtaining information about the balance.
2. Order details of calls made, SMS sent, traffic spent.
3. Topping up your personal account. At the same time, several methods have been proposed for transferring money.
4. Management of additional services: connection and disconnection.
5. Working with a tariff plan.
6. View information about connected packages and their balances.
7. Locking and unlocking a SIM card.
8. Registration of paid subscriptions and mailings.

For all questions regarding work in your Personal Account, you can contact the specialists of the Motiv contact center by calling 8 800 240-00 00. Calls within Russia are free.

Registration and login to your personal account

The official website does not allow remote registration. The data necessary to work in the Motiv personal account is transferred to the client after the contract is executed. In this case, the subscriber is asked to independently choose a login that will be used to enter the LISA section. It could be:

• mobile phone number without prefix 8 or +7;
• name of the personal account;
• network login.

Personal Internet Service of the Subscriber (LISA)

Registration looks like this:

1. Having opened the main page of the site, the user goes to the “My motive” section and selects the “Fox” account;
2. Next, you need to enter a ten-digit phone number/personal account and password.

To use the Motive personal account (LISA), it is necessary that the browser supports the SSL protocol and also allows you to save cookies on the user’s computer. To visit your personal account, in the site menu you need to click on the “My Motive” item and then select the “FOX” link. An important feature of your personal account: authorized access is interrupted after 15 minutes of account inactivity.

You can manage beep melodies in a special personal account “Instead of beeps” (at https://vg.motivtelecom.ru). The service is paid. To connect it, you need to send an SMS with the text “5” to number 1090. After you receive the password, you need to enter it in the authorization window. Funds begin to be debited after the first visit to your personal account.

Security and privacy rules

The mobile operator takes every care of the safety of its subscribers, and therefore tries to ensure their maximum safety. To do this, the following actions are taken:

• Automatic cabinet shutdown. If the subscriber is inactive on the personal account website for more than 15 minutes, the session is automatically closed. This eliminates the risk of penetration into “Fox” by third parties. Visiting your personal account page again will require authorization.
• Using the SSL protocol. When you open “Fox” in a browser, all data is sent exclusively using the secure SSL protocol. This protection ensures complete security and confidentiality of all subscriber data.
• Additional protection. The personal account also has the option of notifying the client about intrusion or hacking attempts. Within a few seconds, an SMS is sent to the subscriber number indicating an attempt to gain illegal access. The cost of this service is only 12 rubles, and there is no subscription fee.

How to login

To enter the account service, you must enter a password and personal account or mobile phone number. You can also access your account by entering your network login. To log in for the first time, you need to receive a password, which is sent to your mobile device via SMS message. After the first login to your account, the password can be changed for security purposes.

Login by phone number to your personal account Motive FOX: lisa.motivtelecom.ru, online call details are available there and you can find out who called. For information on how to do one-time detailing, read the instructions on the official website. There you can also familiarize yourself with the tariffs, enable additional Internet (connect 1 GB) and check the number codes.

The time of inactivity for one session of work in the personal account is limited to 15 minutes. After this, you need to enter your credentials again.

Recently, a powerful competitor has appeared on the Russian provider market. The Russian company provides telecommunications services for both individuals and legal entities. Having its own official website, every Internet user can get acquainted with the company as a whole, its activities, services and tariffs. Absolutely any network user can go to our website and find the answer to any question that interests him; “Fox Motiv” is ready to provide you with the following services: 1. Mobile communications; 2. Access to the Internet; 3. Landline phone. For its clients it has created a universal service called “FOX Motive personal account”.

Find out your tariff

There are situations when you need to find out your service package (tariff plan) to determine the advisability of its subsequent use. For example, in case of cost overruns or a significant increase in the cost of communication services. For additional convenience of users, the motive provided different ways to carry out such manipulation:

• Through your personal account;
• By sending details by email;
• Via SMS request;
• Using USSD request;
• By calling the hotline (user support specialist).

The easiest way to determine the package of services is to look in your personal account on the website or in the application. How to register on the site is described above. Also, the sections above describe the algorithm that answers the question “How to log into Motiv’s personal account.”

Via SMS

You can find out information about connected services by sending a message to the number “1063”. The SMS message must contain the text “TF”. The reply message will contain the name of your tariff plan with additional information about it.

IMPORTANT. The method works only for subscribers of the Motiv network. Also, sending messages to company short numbers is free.

Via USSD request

The USSD request is made to the number “1024”. An instant response will contain the name of your tariff, as well as additional information about it.

Sometimes, the response to a USSD request may be delayed up to fifteen minutes. Such delays are associated with increased load on the operator, signal deterioration or interruptions in the operation of cell towers.

If after 15 minutes you have not received a response to your request, it is recommended to contact Motive support to find out the reasons for the error and your own tariff plan.

Through your personal account

Through the user’s personal account, you can perform absolutely any manipulation with a phone number, communication services, payments, pre-orders, and others. You can enter your account through the company’s official website or a mobile application, the downloading of which will be described below.

As a rule, information about the tariff plan is presented on the main page of the personal account (mobile application and its platform, or website - it makes no difference from where the user accesses his personal account).

After authorization, when the subscriber confirms his right to own the specified number, he will have access to complete information about it.

Call the hotline

Motive hotline phone number: 8 (800) 240-0000
Through a call to the hotline, the subscriber can resolve absolutely any issue. Proof of identity is not required to provide simple and public information. To provide confidential information, identification is required using a passport or other identification document.

Technical support works around the clock, is ready to answer any questions, advise on the further use of the company’s products and services, as well as replace the service package, add additional or disable old services, provide news and company plans for the near future. For Motiva clients, the call to customer support is free.

Tariff change

You can replace the current TP with a new one using the same methods as finding it. The choice of the preferred method depends on the personal preferences of each individual user.

NOTES. Changing the tariff plan is paid. The cost is indicated on the official website, in the user’s personal account, or it can be clarified by a technical support specialist.

Before carrying out the procedure for replacing the TP, it is recommended to decide on a new plan, as well as find out the cost of the transition.

Features of personal accounts

Using Fox, subscribers can:

• replenish your personal account balance;
• switch from one tariff to another;
• generate call details for free;
• control Internet traffic consumption;
• connect with a branded bonus program;
• voluntarily block a phone number (temporarily or permanently);
• follow news about the operator’s activities;
• be aware of special promotions.

The main purpose of the “Instead of beeps” service is to configure the sound signals that callers hear. Thanks to this personal account you can:

• assign a melody for specific subscribers or for all callers at once;
• replace beeps with audio pranks;
• pay for replacement horns for relatives and friends;
• record your own melody.

Both online services have an intuitive interface.

Features of the personal account "FOX" "MOTIV Telecom"

The mobile application was created to manage the Internet and mobile communications using your phone. The service is connected to the use of all Internet access points.

When using the Boltastics tariff plan, the service cannot be activated.

The service is activated through your personal account in the “Additional services” option; activation and use of the service is free.

From a mobile phone you can connect to the service of unlimited access to the Internet Marathon network. The service is paid.

Switching tariffs in Fox

Using the tabs called “Informator” and “Services” you can manage all mobile communication services and switch tariffs. The “Informator” provides all the information about the current tariff, new services and promotions. You can enable any option in “Services” by simply selecting it and confirming to turn it on/off.

• All about your personal account Motiv

You can also easily change the tariff plans offered by Motiv. If you need advice on a specific tariff, you can contact online consultants. They are always ready to answer any of your questions!

What kind of service: types, description, cost

Expense detailing on Motive is an available option that allows you to clarify the time, date, duration, cost and other parameters related to messages, calls and the Internet. By law, every person has the right to expect to receive a service, and the operator, upon first request, must provide a detailed breakdown of the client’s expenses.

Motive call details are available free of charge via the Internet, provided that the service is ordered no more than five times a month. With its help, you can obtain detailed information on all received options for a specific time period.

The operator’s clients can order any of the detailing options:

1. One-time—shows information about services received by the subscriber that involve debiting funds. Information is provided for any time period, for example, for the last three months.
2. Regular - breakdown of expenses, which is provided on a regular basis with a certain frequency, for example, once a month.
3. By email. A report with the user's expenses is sent to the client's mailbox immediately after submitting the request.
4. In CSV format via email. If desired, you can order Motif detailing via phone or PC in CSV format. Its peculiarity is that it is more convenient to study information.

Service cost:

• through your personal account - 0 rub;
• regular decoding of expenses for clients on personal tariffs - 30 rubles / month;
• for users on corporate plans - 0 rubles/month.

Before ordering detailing on Motive, it is important to decide why you need it. The type of service received depends on this.

Call transcription may be required in the following cases:

1. Restoring an important phone number in case of accidental deletion of a person from the phone book, loss of a smartphone or SIM card.
2. Controlling the level of costs on the balance sheet to optimize costs in the future.
3. Estimating traffic costs to control megabytes spent.
4. Printing out other people's calls to check family members. For example, a jealous husband can order call details to control his wife.
5. Control of children. In this case, parents act as customers.
6. Checking of employees, etc.

To obtain information, you need to know how to order call details on Motiv. If everything is done correctly, the user receives the following information:

• telephone numbers of interlocutors;
• time and day of communication;
• duration of conversation;
• call price;
• services used;
• the total cost of all options provided for a certain period;

This information, as a rule, is sufficient to obtain information on subscribers of interest and make decisions regarding further expenses.

How to order call details

The Motive call detailing service contains accurate information about the date, time, price of incoming and outgoing calls. The report contains detailed information about received and sent SMS/MMS messages and Internet connection usage. You can order this information in a convenient way.

1. One-time details of completed calls. To obtain information about mobile connections once, you can use the one-time detailing service. You can order it through your personal account.
2. The information is free and contains information about transactions over the last three days.

Account details

All subscribers have the right to receive up to 5 account details every month, which are provided by the operator absolutely free of charge. If an application for details is received, Motiv employees make a detailed printout of all calls, SMS messages, balance changes and tariff changes for the last three days from the moment the client applied.

In your Personal Account you can also use the one-time detailing service.

How to order call details to Motiv

To get information on your own phone number, you don't need to take complicated steps. Log into your personal account on the official website of the mobile operator and order details completely free of charge. It is provided for the last three days, including the day the application is submitted, and is available in free mode only up to 5 times every 24 hours. If you need to receive a report for a longer period of time, detailing calls to Motive via the Internet will not work, you should contact the mobile operator’s office. After providing personal documents, employees will create a file containing the required data. It can be in PDF format, but can be printed on paper for an additional fee.

As for obtaining information from someone else's phone number, you will have to use alternative methods to solve the problem. The thing is that the operator does not have the right to provide third parties with the subscriber’s personal data and information about the calls he made - the material is confidential. Despite this, there is a way out of the situation.

Immediately put off the idea of ​​using the services of private individuals who promise detailed calls to Motiv online. Most of these specialists are scammers and disappear after receiving an advance payment or advance payment.

Ordering data from a detective agency will be more effective, but the high cost of services makes them not accessible to everyone. How to find the “golden mean” to get information, save money, and be confident in your safety?

Motive: login and registration in your personal account

To create an account in the Fox service, the subscriber will need:

1. open the official website of the regional operator, go to the “My motive” section and click on the link to “Fox”;
2. on the page that appears, indicate your mobile phone number in ten-digit format;
3. enter a password, which can be obtained by sending an empty CMC message to the short number 10-70.

Since the “Instead of beeps” service is a paid service, to register this personal account you will need to send an SMS with the text “5” to the number 10-90. Next, the subscriber will have to open the “My motive” tab in the browser and select “Instead of beeps”, enter the mobile phone number and indicate the account password received in the response CMC message. There is a daily fee for using the service.

Additional features of FOX Motive

All subscribers of their personal account have the opportunity to independently manage operations on the service, the list of which includes:

1. Monitor the current state of your personal account; 2. Change the password; 3. Receive information about new tariffs; 4. Change the tariff plan; 5. Receive a detailed report on the debiting of funds from your personal account, and much more. “FOX Motive personal account” is a modern way to reduce your time and expand the range of operations on the connected service, while operating via remote control. You will be able to work on the service at any time of the day, without wasting your personal time and eliminating unnecessary trips to the company office. For special cases, when difficulties arise, I created a contact center. Qualified specialists are ready to provide assistance at any time convenient for you when working with your personal account and with the site itself as a whole. The contact center number is listed on the main page of the official website, which you can easily find.

How providers deceive users

Providers do not always work honestly with their users. From this video you will learn how providers can deceive you:

Official website: motivtelecom.ru. Personal account: lisa.motivtelecom.ru.

One-time detailing of completed connections allows the subscriber to receive detailed information on all communication services provided for the selected period of the current and two previous calendar months.

The detail contains the following information: the start time of the connection, its duration, the telephone number of the interlocutor, the direction of the call (incoming or outgoing), the cost of the call, the services used by the subscriber, the total cost of all services provided for the selected period.

When contacting the Service Office, it is possible with any balance value. If there are insufficient funds in your account to pay for the service, you must make a payment in an amount sufficient to pay for the service.

How to order:

To order a service, you must present an identification document to the Company specialist (Passport of a citizen of the Russian Federation/driver's license/pension card/foreign passport).

When applying from a non-resident, one of the following documents is required:

• national passport;
• international passport;
• identification document of a stateless person;
• residence permit (for stateless persons);
• refugee certificate;
• certificate of temporary asylum.

When contacted by an authorized person:

• Russian Federation passport of the authorized person;
• a notarized Power of Attorney (for individuals) or a Power of Attorney executed on the letterhead of the Telecom Operator (certified by the seal and signature of a specialist in the service office in the presence of the principal and the authorized person).

To order details through the Contact Center, you must send a completed application to the email address

When contacting the Contact Center, you must provide the following identification parameters:

Service cost

Prices include VAT 18%.

Often, subscribers of the cellular company Motiv need to obtain information on calls, their tariffs, or the balance of funds in the account. For such cases, there is a call detailing service. It allows you to see a list of outgoing and incoming calls, the time they were made, and the accrued payment. A list of sent and received SMS and information about Internet access is also provided.

Printout of calls from someone else's number

You can receive a statement only with your number. The phone number of a husband or child is already someone else’s number, even for the family, so you need to take a notarized power of attorney with a seal from the owner of the SIM card. If the child has not reached the age of majority, then it will be enough to show a birth certificate and confirm the presence of family ties.

For legal entities and individual entrepreneurs - a power of attorney issued in accordance with the requirements of the law.

If you want to take a printout of the Motive without the owner’s consent, then remember that you will not be able to obtain such an extract officially, since this is confidential information and is protected by law. However, you can order a report on conversations via the Internet for a fee by contacting our service, which works through the operator’s servers, where all transcripts are stored. Write and order, our specialists will answer you.