How to return to the previous Beeline tariff - is there at least one chance?

The Beeline company regularly introduces new tariff plans (TP), offering its customers to connect to them. But for some people, such tariffs are not always optimal: over time, costs increase, and a large number of options become unnecessary. Subscribers faced with this situation want to know how to return to the previous tariff on Beeline without additional costs.

Author of the article

Andrey

Beeline salon employee. 5 years in the company. Knows everything about Beeline services and tariffs.

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Refunds for postpaid subscribers

Owners of tariff plans with a postpaid payment principle can return the usual package in the following ways:

• by contacting a contact center specialist using a single toll-free number;
• managing services through your personal account.

The transition will be free for the user if no more than 1 month has passed since the previous TP change. Legal entities can send a request to the email initially specified as a means of communication, attaching a telephone number to the letter. The specialist will process the application and, if the answer is positive, will send a response letter.

Analogue reconnection

If you run out of Internet traffic, minutes or SMS messages, you can activate a one-time package of necessary services at any time without the need to completely reconnect your tariff and reset the balance of other packages.

This is a good analogue of early reconnection, it costs less. You can find out about one-time service packages, prices and terms of their connection here.

You can also activate them using the USSD command, personal account, mobile application, or by contacting a consultant when visiting the nearest Beeline sales office.

What is reconnection

Reconnection is the process of updating the limits of a tariff plan by reconnecting it.

In the event that the mobile Internet packages, minutes for calls or SMS messages at the tariff have expired, this option makes it possible to receive the entire volume of services before the date of the next subscription fee debit.

Reconnection of the Beeline KZ tariff is free of charge. In this case, the subscription fee is debited from the account according to the current tariff plan.

Please note that when using the service, all balances of services and bonuses are reset to zero. If the Internet runs out, then when you reconnect the tariff, traffic, minutes and SMS limits will be accrued according to new ones.

When updating limits, the balance is not transferred. Therefore, sometimes it makes sense to connect a gigabyte package rather than update your limits ahead of schedule.

Reasons for the transition

Common reasons for returning to your previous plan include the following:

• lack of benefits from using the new offer;
• the desire to “sit” on the same package as close friends, relatives, colleagues;
• the need to refuse unnecessary services for which you have to pay monthly;
• on the contrary, the desire to expand the list of offered options.

So, there are many circumstances due to which subscribers prefer to return the old service package. But before making a final decision, it is worth weighing the pros and cons, calculating the monthly costs, the price you will have to pay for the transition, the need to purchase a modem, etc.

Via mobile application

This is the most convenient way to reconnect your Beeline tariff ahead of schedule. No need to remember or write down the USSD command. All you have to do is pick up your phone, open the app, and press one button.

To get started, install the My Beeline mobile application for phones or tablets based on iOS and Android.

Log in to the application using your personal account username and password or go through a simple registration procedure.

Login to the application Registration

In the application, go to your profile, then select the option you are interested in.

How to find mobile company offers

A large archive of all offers that the operator has ever issued can be found through the World Wide Web.

A similar request can be promoted on the official website of the communications company or you can look for something in third-party sources that are also trying to give people up-to-date information.

To find archived offers from a company with a specified name, customers should:

• open the default search engine on your own computer or cellular device;
• enter the query you are interested in in the search bar;
• view the sources from the search results and go to the one that provides the most accurate information.

By doing this, a person will know everything in detail about the mobile service company’s offers and will even be able to buy a good tariff for himself. The archive contains wonderful offers for businesses, text message lovers and active Internet users.

USSD command

The easiest way to reconnect a tariff plan is to use the USSD command.

The command for reconnecting a Beeline tariff is *355#. It is the same for all Beeline KZ plans.

You need to type it on your phone keypad, after which the limits will be updated automatically within 15 minutes (usually this happens immediately).

Be sure to wait for the transaction notification that will come via SMS. Do not re-enter the code to avoid double debits from your account!

How to return the old tariff on Beeline

It is possible to return to the previous tariff provided that it is not outdated and the company has not moved it to the archive. You can find out this by opening the official website of the provider and using the menu, going to the “Mobile communications and Internet” section. All available packages are displayed here.

Expert opinion

Andrey

Beeline salon employee. 5 years in the company. Knows everything about Beeline services and tariffs.

You can find out what tariff plan is installed on a number by dialing the combination *110*05# and pressing the call button. All necessary information will be sent in a reply SMS message.

Through your personal account

You can restore your old tariff in your personal account on the operator’s website by entering your username and password and going to manage services. Here you should open the “View all tariffs” tab.

In the list that opens, you need to select the required package, left-click on its name and follow the further instructions for connecting. The request will be processed by the operator. If the transition is completed successfully, the subscriber will receive a corresponding notification.

Via the app

You can also change the plan using the Beeline mobile application installed on your phone. After opening the program, you need to go to the “Tariff Plans” subsection. Among all the current offers, you must select the one you are looking for and confirm the transition operation by clicking the button labeled “Connect”.

Through the office

If necessary, the client can submit his request personally to the employees of the Beeline operator by visiting the company’s office. In this case, he must take with him a document identifying him as the owner of the number, as well as a mobile device with a SIM card installed.

Expert opinion

Andrey

Beeline salon employee. 5 years in the company. Knows everything about Beeline services and tariffs.

If the subscriber cannot come to the office in person and another person comes instead, then the latter is obliged to provide a power of attorney certified by a notary.

Customers connected to prepaid plans do not have to present the document: employees call special numbers as verification. Legal entities must provide salon employees with a power of attorney from the company management, the owner’s passport and a written statement from him expressing a request to return the previous tariff and drawn up on company letterhead.

Cost of calls and messages on the “Freestyle” tariff

Calls directed to Beeline numbers will become unlimited if you make a one-time top-up for a total amount of 250 tenge to 990 tenge. This procedure will need to be performed once every 6 days. If you deposit an amount of 990 tenge or more into your account, you can top up once every 30 days.

The first minute of communication with Beeline network subscribers is charged at 9 tenge, subsequent minutes will cost 6 tenge. If you call numbers of mobile operators operating in Kazakhstan, the cost will be 18 tenge per minute. International calls are charged at 15 tenge per minute.

Sending 1 message to users of the Beeline Kazakhstan network will cost 8 tenge, to numbers of other operators - 13.44 tenge. It is possible to send MMS messages to Beeline subscribers - 15 tenge, to other numbers - 25 tenge.

Beeline's best archived offers

Old tariffs are not available for subscribers. However, the provider places them in the archive for a reason. The tariff line can be activated at any time if the company deems it in demand.

"All is mine"

The package includes various plans to suit the needs of subscribers.
The line was archived in May 2021. Communication within the family was offered under several tariff plans.

The provided packages are valid within Russia without restrictions. When traveling abroad, additional options with cheap roaming are included.

Line “Zero doubts”

Payment is made only for the services used.
The last tariff from the family was archived in March 2021. The line is represented by 20 mobile plans without a subscription fee and restrictions (packages) on the use of communications. Parameters of the options currently in effect:

The “Zero Doubts” line is designed for subscribers who are not accustomed to overpaying for communications. Funds are paid according to the volume of services that was spent during the month.

"Let's talk"

Unlimited conversation with refillable Internet packages.
Connecting the option was available as part of a three-month promotion held in June-August 2021.

Communication rates:

1. Unlimited calls within the Russian Federation (any connection).
2. 5 GB of Internet with the ability to connect a similar traffic package for 150 rubles.
3. SMS in your home region - 2 rubles, within the Russian Federation - 5 rubles.

The subscription fee is charged once a week in the amount of 200 rubles.

"Gigabyte" - for technology

The option was archived in March 2021. It was originally developed for tablets and USB modems. However, they began to connect it to smartphones and other smart gadgets that use the Internet for work.

According to the terms of the tariff, the subscriber is given the option of 1 GB for 100 rubles. When the limit is exhausted, a similar traffic package is connected. The number of activations is limited only by the account balance. As soon as the number runs out of funds, the connection speed is reset to zero. Service restoration is carried out after the balance is replenished. The option is activated automatically.

Personal Area

If you don’t want to lose your previous number, you can make changes within your personal account. Instructions for further actions are as follows:

• visiting a personal office from a PC or telephone device (you must first go to the official web resource of the organization);
• selecting the desired package from the services menu;
• pressing the jump button.

Remember that to use this method you will have to go through a pre-registration procedure.

The most current archived tariff plans

In this virtual warehouse of promotions and special offers, there are about 200 tariffs, the terms of which can be easily viewed, and then activated one of the profitable packages for yourself. The following proposals should be considered the most relevant in the presented list:

1. Formula for success - for the Moscow region, subscription fee 990 rub.
2. Everything for business - several sets of different sizes, on which payment depends.
3. Moscow and Moscow Region - regional tariff with good conditions of use.
4. Russia is an advantageous offer for communication throughout the country.
5. Gold business – there are also categories of silver, platinum and bronze.
6. All inclusive XL is a fairly good solution for active Internet users.