Among telecom operators in Tatarstan, Tattelecom is the most popular.
The company has earned a positive reputation due to its quality services and attractive cost of service. Subscribers have access to a wide variety of telecommunications services - voice calls, network connections, interactive television. The organization has set a goal - to create a developed system of public wireless networks that allow using the Internet in public places. According to statistics, the number of users reaches 1,800,000 people. An official website is provided for clients, where contacts, current tariff plans, and reference materials are published. If the information provided is not enough, the contact center will help resolve your questions. Consultations are carried out in several ways.
Access to your personal account
All cellular communication companies have access to your personal account and this is no exception. A user’s personal account is required for remote access and makes it possible to manage services and connect a variety of additional services. It also provides all the information on your mobile phone number or personal account. There is no need to call support again and waste time, everything is in the office. Access is available 24/7 and many services are available even with a negative balance.
Getting into your personal account is very simple, there are 2 ways: through your mobile phone number or email.
- Simple USSD request: dial *100*3#, press the “call” button. You will receive a code with a password to your number to access your personal account, already on the official website enter the phone number as the login and password from the SMS;
- Click the https://newlk.letai.ru tab and select “Login by Email” and then the “Registration” button. In the input field for your login, write your email. email, set your new password. To complete registration, enter the code from the image below, click “Complete registration”. Then go to your mail and click on the sent link, it will be active only for 7 days. If during this period your email address is not confirmed, then you will not be able to log into your personal account for some time.
Problems you may encounter
The subscriber may encounter the impossibility of setting up the Internet, its absence or a weak network signal. In the first case, contact the operator’s technical support by phone or visit the nearest company office - consultants will set up the Internet for you free of charge.
Let's consider several common reasons for the lack of Internet or communication interruptions:
- Weak signal. If your internet appears and disappears, most likely you are in an area where the signal is very weak. In this case, the E icon usually appears in the network bar at the top instead of 2G or 4G. The solution is on the surface - find a place with better signal reception.
- Heavy load on the network (for example, in the evening). Here you should wait until the load subsides.
- Active flight mode. Check if airplane mode is working on your phone - you may have turned it on accidentally. The mode may be called autonomous.
On the drop-down panel in Android there may be an “Airplane Mode” icon
- Insufficient funds on balance. Be sure to check your account using the code *100# and top it up if necessary.
- Disabled data transfer. If it is not active, the Internet on the phone will not work even after setting it up. On Android, activation occurs in the “Mobile networks” section.
Activate the Data Transfer tile
- Incorrect settings. Make sure you entered the correct data when setting up - read the instructions again and check them.
- System failure. Just restart your mobile device - there may be an error in the operation of the data transfer module.
Mobile tariffs
Tariff plans at Tattelecom are very diverse.
The “Aida” tariff has the simplest set of functions:
– daily fee is only 8 rubles;
– when connecting to this tariff, you must pay 200 rubles;
– a package of free minutes is provided to any numbers – 500 minutes per month;
– free package of SMS messages to the numbers of other mobile operators - 100 pieces, all SMS to the Letai provider are free.
The “All Yours” tariff has a simple set of functions; it is suitable for those who talk a lot on the phone:
– daily fee is only 9 rubles;
– when connecting to a tariff, you must pay 200 rubles;
– a package of minutes is provided to any RT numbers - 350 minutes per month;
– SMS package without restrictions.
Tariff “Own”
– daily fee is only 8 rubles per day;
– when connecting to a tariff, you must pay 200 rubles;
– a package of minutes is provided to any RT numbers – 10 minutes per day;
– SMS package without restrictions.
Tariff “Own+”
Has an expanded set of functions:
– daily fee is only 12 rubles per day;
– Internet without restrictions;
– when connecting to a tariff, you must pay 200 rubles;
– a package of minutes is provided to any RT numbers – 20 minutes per day;
– SMS package without restrictions.
Tariff "Time"
A very favorable tariff for those who communicate a lot and do not want to overpay, 600 minutes for outgoing calls for only 240 rubles!
– monthly fee 240 rubles;
– when connecting to this tariff, you must pay 250 rubles;
– a package of free minutes is provided to Letai numbers – 500 minutes per month and to any other RT numbers – 100 minutes per month;
– Internet without restrictions.
Tariff "New standard 2.0"
Tariff plan with a huge amount of Internet! Calls up to 2 minutes are not charged.
– daily fee 6 rubles;
– when connecting to this tariff, you must pay 200 rubles;
– Internet 50 GB;
– a package of free minutes is provided to Letai numbers and other mobile numbers of the Republic of Tatarstan for up to 2 minutes.
Tariff "Azan"
The tariff includes additional options, such as an alarm clock calling for Namaz, themed melodies.
– daily fee 8 rubles;
– when connecting to this tariff, you must pay 200 rubles;
– a package of free minutes is provided to any RT numbers, except “Fly” 10 minutes per day;
– Internet without restrictions.
Tariff "Access point"
Unlimited 4G Internet is provided with the possibility of Internet distribution.
– monthly fee 599 rubles;
– when connecting to this tariff, you must pay 200 rubles;
– Internet without restrictions.
Tariff “Second SIM card”
Very convenient for smartphones with two SIM cards.
– fee for 180 calendar days 499 rubles;
– when connecting to this tariff, you must pay 500 rubles;
– a package of free minutes is provided to Letay numbers and to any other RT numbers;
– Internet 10 GB
Tariff “YouZov 120”
Created specifically for schoolchildren.
– monthly fee 120 rubles;
– when connecting to this tariff, you must pay 200 rubles;
– a package of free minutes is provided to Letay numbers and 150 minutes per month and to any other RT numbers;
– Internet 2 GB;
– SMS package 150 per month.
Tariff “Per-second”
Tariff with per-second billing for all RT numbers.
– monthly fee 0 rubles;
– when connecting to this tariff, you must pay 200 rubles;
– Internet 7 rubles per MB;
– outgoing calls to Letai numbers and other RT numbers 0.03 r/sec;
– an SMS message costs 1 ruble.
Internet tariffs
The cellular company presents 6 main tariff plans for home Internet and television to suit every taste and preference:
– “50 Mb/s+TV+Telephone” – 549 rubles/month, high network speed of about 50 Mb/s, 160 channels are provided for television, unlimited telephone;
– “Star 1” – 415 rubles, speed during the day 25 Mb/s, at night – 50 Mb/s;
– “Star 2” – 565 rubles, speed 50 Mb/s during the day, 100 Mb/s at night;
– “Star 3” – 765 rubles, speed 100 Mb/s during the day and at night, anti-virus program as a gift;
– “15 Mb/s + TV” – 500 rubles, speed 15 Mb/s, 160 TV channels;
– “50 Mb/s + TV” – 600 rubles, speed 50 Mb/s, 160 TV channels.
Description of the telecom operator “Fly”
The Letai operator is a well-known brand of the Tattelecom provider, which operates in Tatarstan. Initially, Tattelecom offered only digital television and home Internet services - the provider did not have mobile communications. It appeared in 2014. As of January 2021, the Letai mobile operator is already used by 690 thousand people.
"Letai" is considered a mobile brand, the network of which operates in Tatarstan
The operator has many tariffs that are beneficial for people with different needs. The quality of communication does not lag behind - the company has its own network of base stations to create 4G coverage.
Coverage area
The organization's coverage area is quite extensive. Today “Fly. Cellular Communications" released a 4G network in 41 cities and regional centers of the Republic of Tatarstan. PJSC Tattelecom plans to distribute its high-quality and fast network further. The signal began to pass better through the walls of buildings, and the network began to catch even in the most remote villages without loss of network quality. The Internet has also begun to reach everywhere, thanks to the high-tech 4G LTE network.
Payment Methods
To pay for communications and services, you need to know your phone number or personal account. You can pay via:
– bank card without commission, Visa and MasterCard are accepted;
- via the terminal. Find on the screen PJSC Tattelecom and payment for the service you need (mobile communications, Internet, television and telephone). Enter your personal account number or your mobile phone number, and then the required amount. Payment arrives within 5 minutes;
– in any office accepting payments using debit and credit cards, cash. In the office you can get detailed information about the company and connect or disconnect services, change the tariff plan
– SMS payment is carried out by sending a USSD request, payment is made without commission;
– automatic payment is replenished in your personal account through a bank card without commission, you can pay for any service and set up a monthly payment;
– payment through your personal account;
– payment by electronic money WebMoney, Yandex. Money, WebCreds. To make payments, registration in payment systems is required.
Roaming
Outside of Tatarstan, the organization does not have its own network, but communication support is provided by partner companies. Thanks to them, you will always be in touch and be able to access the Internet. It is necessary to make some changes to your phone settings when leaving the Republic of Tatarstan.
International roaming Letai allows you to make outgoing calls, receive incoming calls and SMS messages, and also use Internet services in foreign countries.
Roaming is available in 208 countries! Special roaming offers apply to tourist countries.
Additional options:
“The Whole World” – 10 R/month
“Easy roaming” – 80 R/day
“access to the Internet in roaming” – 20 R/day.
Tattelecom hotline number
All clients have access to the information center +7(843) 222 22 22 , whose employees provide advice on tariffs or services. To relieve the load on the main hotline, an additional number is provided : +7(843) 118 08 11 . It will allow you to get support when operators take a long time to respond. In addition, the phone helps solve technical problems. It is recommended to call when the Internet speed drops, the network is interrupted, etc. problems.
You can make calls from any phone – landline or cell phone. Short numbers are available especially for Tattelecom subscribers - 118 18 and 118 08 .
A separate hotline is provided for corporate clients +7(843) 238 00 00.
Calls to the listed numbers are made free of charge (from the territory of Tatarstan). For other regions of Russia, outgoing calls are paid. Today Tattelecom provides telecommunications services only to the population of one republic. To save money, you can use additional communication options. For example, call from the WhatsApp or Viber application at +7 (902) 718 22 68 . Internet access is required for conversation.
