Yota Money: methods and restrictions for withdrawing money from your phone

What are the advantages of virtual mobile operators? They are more attentive to the wishes of users; new functions and tariffs are available in their service on more favorable terms. Thanks to this, the popularity of such cellular operators is significantly increasing.

Cellular operator Yota carefully monitors market trends and provides customers with a large selection of services and a high level of service. It gives its subscribers the opportunity to withdraw funds from the SIM card balance in several ways.

How to transfer money to another Yota phone?

The ability to transfer funds is available on the provider’s website in the “Transfers” section. Cellular operator clients can log in from a PC through a browser or from a mobile phone through the official application.

The mobile application is available for download both on the company’s portal and in the official Google Play and App Store. After installation, register in the system by creating a unique password. Transferring money from balance to balance must be performed in the following sequence:

1. In the list of menu sections, select “Transfers” or “Money”.
2. In the “Money transfers” form, indicate the number of the subscriber to whom you want to transfer money.
3. To confirm the top-up amount, enter the confirmation code sent to your mobile phone.

The duration of crediting funds between SIM cards of the Yota cellular provider is several minutes. Commission – 0%.

General overview

The operator does not allow its users to transfer from IOTA to Sberbank. The list of provided functionality is very simple and boring. On the other hand, no one will spend money randomly. But it reduces ease of use compared to other cellular operators. Competition is always pressing and it is necessary to strive for improvement.

Likewise, the mobile application will not provide subscribers with the opportunity to transfer funds to the card from their mobile balance. It is worth noting that there are no ongoing financial transactions in it. Even if you look through all the menu items along with the official website of the company, no one will be able to find such a function. But it’s worth finding such options for ease of use and balance manipulation.

Is direct inference possible?

Is it even possible to transfer money from Yota to a card? The answer is somewhat disappointing - no. So far, this telecom operator has not introduced the ability to directly withdraw money from a personal account to a bank card, although other direct transfers are available, for example, to various mobile operators.

What to do? We'll have to take detours. They will take a little longer, but in the end you can still successfully transfer money from Yota to a Sberbank card or any other bank of which you are a client.

Transfer from Yota to another operator

To replenish your balance, you do not need to use Beeline services - all actions are carried out on https://money.yota.ru/.

1. Go to the money transfers section on your phone.
2. Enter the recipient's phone number.
3. Then your Iota number.
4. Next is the transfer amount in rubles.
5. Make sure your payment details are correct and click on the “Transfer” button.
6. In a few seconds, a notification with a one-time code will be sent to your smartphone; enter it in the confirmation form that appears.

Using the same principle, non-cash transfers to MTS mobile numbers, Megafon, Tele2 and Motiv SIM cards are available to users. Commission for transferring to another phone account is 3%.

Pros and cons of Yota Money

It is no coincidence that the service has generated a lot of discussions around itself, which include both existing Yota clients and complete strangers. This is due to the presence of advantages and disadvantages to the service that can influence whether a person ultimately uses the operator’s offer or chooses an alternative option from competitors.

Advantages and disadvantages

Possibility to cash out the balance of a phone number

No commission when making transfers to Yota

The service is available only in the web version

Small number of partners

Today the service is quite profitable and useful, but in fact it is still under development. We'll probably have to wait a few more months until Yota Money gets its own app and expands its list of partners.

Top up your phone using USSD transfer

Sometimes users want to make a transfer from phone to phone to another person, for example, to repay a debt in this way, but there is no payment terminal or ATM nearby. How to withdraw money from Yota in this case?

For such situations, the provider has developed the Mobi Money service, with which you can make payments even without the Internet. However, you will need to first activate it in your personal account or the office of the cellular company. When the service is activated, follow these steps:

1. Dial *145# and press the call key. The balance management menu will appear on the display.
2. In the list that appears, select the desired provider, for example, MTS.
3. Enter the subscriber's phone number.
4. Confirm the operation with a one-time password.

You can use the Mobi service no more than ten times a day. This amount is automatically restored the next day, after which users again transfer funds to other people.

There is a fee for transfers, but prompt payments are guaranteed. A notification about the receipt of money will appear on the MTS website in the recipient’s personal account.

Methods for transferring and withdrawing money

It is not possible to transfer finances from Iota directly to the largest bank in Russia. This can only be done by bypassing the system. You can return funds from your account at the operator’s sales office or through an electronic wallet, provided that the Yota phone number is linked to it.

How to transfer money from Yota to a card: detailed instructions

Despite the fact that the provider’s website does not yet have an “Easy Payment” section (although such a service was present before), the Yota company is ready to return money from the client’s account upon request. The subscriber will be able to withdraw his own money from Yota with the help of the support service. This is done like this:

• through any browser go to the official resource of the operator yota.ru;
• on the main page, select the “Support” section located in the top menu bar;
• decide on the type of device from whose account you want to withdraw money;
• after that, go to the “Balance and Payment” section;
• on this tab, select the option “Return funds from account”;
• This section contains detailed instructions.

The manual states that you can return funds from your account with this company only by contacting the operator’s nearest office. The document also warns that refunds will incur a transfer fee to the customer's card bank account.

Refund at Yota branch

The money is returned based on the application submitted by the subscriber to Eta employees. To do this, you should visit the company’s office located at the subscriber’s place of residence. There you will need to write an application on letterhead to transfer a certain amount of money from Yota. When visiting a sales office, you should have with you:

• Russian passport;
• a power of attorney certified by a notary, if the applicant represents another client of this operator;
• If you need to issue a refund for an amount exceeding 10,000 rubles, you need to come to the provider’s office with a payment document to process a non-cash transfer of a large amount.

It must be remembered that transfers from an Eta account can only be made to a bank debit card. Sberbank cards are one of the most popular today. The company's clients will be able to transfer funds from their personal Yota account to any card in Sberbank in the amount specified in the application.

It is necessary to provide all the details of the issuing bank and the plastic card to which the money transfer will be made:

• plastic number;
• the holder's last name and first name in Latin letters in the form in which they are indicated on the card;
• the validity period of the card indicated on its front side;
• full name of the banking organization that issued the credit card;
• BIC;
• correspondent account.

In addition, the application must indicate information about the transfer of funds to the personal account - date and amount. It is recommended to include a receipt. If it is not there, you should indicate its number. This information is contained in the provider’s database; the employee will provide it upon the client’s request.

All this information must be provided to the sales office employees of the cellular operator. Without providing this information, the advance payment cannot be returned.

The standard period for consideration and execution of requests for refunds is 30 calendar days. To speed up the process, you should ask the employee who accepted the document to send it to work immediately.

If cooperation is terminated at the client's initiative, the telecommunications service provider undertakes to reimburse the remaining balance on the subscriber's balance in full. This is regulated by the relevant paragraph of the signed Application for termination of the Agreement for the provision of communication services. The refund procedure in this case does not differ from that followed for a standard refund to a Sberbank card account. In such a situation, it is also necessary to indicate passport data, bank details of the card and the bank that issued it.

How to transfer money from Yota to a Sberbank card via SMS

Users will be able to transfer money from the Yota balance to a Sberbank card only at the operator’s offices. Transferring money by sending SMS or performing a USSD request to a plastic card will not work. This option is not provided by the operator.

After this, owners of an Eta SIM card may have a question: how can you quickly transfer money from Yota to a Sberbank bank card without leaving home? There is only one answer: directly online – no way. Only when you visit the company’s office and write an application to terminate the service contract. It is also not possible to withdraw funds using third-party services, such as the Qiwi payment system.

To QIWI and other electronic wallets

YOTA clients have the opportunity to transfer funds to QIWI . Algorithm of actions:

1. Log in to the QIWI system and select “Top up your wallet”.
2. In the “Payment Method” item, select “Phone Balance”.
3. Enter the number and amount to be transferred and click “Pay”.

The commission in this case is 7.5%, but the operator may charge additional fees. An SMS notification about the debit will be sent to your phone.

You can transfer from Yota to a Yandex.Money wallet. The scheme is almost the same:

1. Log in to the system.
2. At the top of the main page, click the “Top up” button.
3. In the proposed menu, select the “From mobile balance” tab.
4. Deposit the transferred amount (taking into account the size of the commission).

Commission fees are higher here - 15.86%. Transfers are only possible from a phone attached to the wallet.

How to transfer from YOTA to Qiwi and Yandex.Money

Let's consider transferring funds using the Qiwi wallet as an example:

• Log in to your YOTA client account and select “Money” in the menu
• Select “Qiwi” from the list of transfers
• Enter your wallet number and other details (if required).
• Wait for an SMS with a confirmation code.
• Enter the code from the message and confirm the payment.

Using a similar method, you can transfer funds from the balance of the Yota operator to Yandex funds and other payment systems.

As you can see, everything is simple.

Using an application at the telecom operator's office

You can immediately contact the office and fill out an application on the spot. You must not forget your passport, and if the SIM card according to documents belongs to another person, then his passport details and a notarized power of attorney. Required data for the payment addressee:

1. Last name and first name of the card holder in Latin (as on “plastic”).
2. Card system (MasterCard, VISA) and its type (credit or debit).
3. Card number.
4. Validity period (year and month on the outside of the bank card).
5. Recipient's account (indicated in the agreement, bank statement).
6. Full name of the financial institution.
7. Corr. check.
8. BIC.

If some data is unknown, it is worth checking them in advance in the application or in the personal account of the owner of the card to which the amount will be transferred.

When withdrawing more than 10,000 rubles. You will need a payment order - it is issued at a bank branch. Usually the payment takes place within 5 business days, but the period can take up to 1 month.

YOTA funds and Megafon card

You can make everything much easier if you pre-ordered a special card from Megafon. If not, then a complete note on the use of plastic is here.

The Yota Funds service currently only allows transfers to cards. The transfer is carried out according to the same scheme as to a Qiwi wallet, but the balance of the card and wallet will be immediately synchronized, and there is no need to do unnecessary manipulations.

Terms and restrictions:

• Minimum amount – 10 rubles;
• Maximum – 4 thousand rubles;
• Only 5 thousand rubles are allowed to be transferred per day;
• The weekly amount of transfers cannot exceed 10 thousand rubles.

Through the YOTA account management menu

After installing the SIM card into the device, the service center is immediately activated, through which you can manage your mobile account and transfer funds to a Megafon subscriber:

1. Enter the characters using the keyboard and press the voice call key - the control panel will open;
2. Find the Megafon link, activate it;
3. Enter the recipient's number in the field and click on the "Transfer" link.

The money will be debited from your balance in a few minutes.

Via the Mobi.Money mobile application

This is a universal service for mobile transfers from SIM cards of all operators.

To use it, open this page from your own tablet or desktop computer:

1. The service for transferring funds from a YOTA account to Megafon is available at this link;
2. Fill out all payment fields correctly - please note: the transfer will be from a mobile account!
3. Click on the payment link.

But you can also use translation by sending a request via SMS:

1. In the text field, enter the following information: meg number amount;
2. The request must be sent to .

If your device is powered by a modem, then during installation the software must have been installed, that is, by clicking on the icon, a dialog box will open.

It should have an SMS sending option, and you should use it specifically to send a transfer request.

In this summary, you will learn how to transfer funds from YOTA to YOTA, to numbers of other operators, Qiwi and Yandex.Money e-wallets, as well as a Sberbank card.

Through the Internet

Eta, like its other competitors, has its own website with a client’s personal account implemented on it. It provides an opportunity to resolve a huge part of the issues related to customer service and his money.

To make a transfer through the service, you must complete the following steps:

• Log in to your personal account; to do this, you need to specify the client ID and password, which will be sent as an SMS to your subscriber number.
• In the list of available sections, take “Money” and get another list in which you need to indicate the required action - “Pay”.
• We indicate the telecom operator whose services require payment - that is, Megafon. If you cannot find a supplier right away, then you can use the integrated search and reduce time costs.
• We indicate the client ID to be paid and the amount to be transferred.
• We confirm the operation with the password from SMS and wait for enrollment.

Money arrives without delay. One-time payment from 10 to 4000 thousand rubles. The daily transfer limit is 5 thousand rubles, the weekly limit is 10 thousand.

USSD request

How to transfer funds from Iota to Megafon using short requests? The user does not need to log in anywhere and does not require an Internet connection.

You can perform the operation using a regular phone, practically “on the go.”

You can simply type a combination of characters and follow in accordance with the provided pts of the interactive menu. In this case, it is necessary to proceed by analogy with the method described above. That is, we take Megafon, indicate the recipient number, the amount to be credited and confirm our intentions.

As a result, the client will receive a notification that the payment has been debited and completed. And the receiving party will be notified about the replenishment of the balance.

Alternative option

If the methods listed above for some reason are not suitable for the user, there is one tricky, but nevertheless least effective method.

Its main drawback is the huge time costs.

In this case, the client is asked to visit the operator’s service point and write an application to withdraw funds from the card. The client must have a passport with him to confirm his identity, as well as full card details to receive funds. As a rule, data such as account number and bank name are not required, just say the type of card, its number, the owner’s data and the validity period of the plastic card.

Money is withdrawn to the card within 30 days from the date of application.

Then they can be used in any convenient direction, both to replenish the balance of another operator and for other needs.

But, naturally, this option is suitable specifically for cashing out a balance that has a truly impressive amount of funds. But for regular replenishment of the balance of someone else’s number, it is not particularly necessary. The methods described above are also fully suitable for ordinary transfers of funds.

How to transfer funds from YOTA to Yota

To transfer funds from YOTA to YOTA, you need to go to your personal account on the operator’s website at my.yota.ru.

If you do not understand the password, then the process of obtaining it will take no more than a minute. Click on “Forgot your password?” and a new one will arrive on your mobile phone.

In your personal account, you need to go to the “Money” section, where you can top up your balance, make a transfer or pay for services. At the same time, the Iota-money account is equal to the balance of your mobile phone.

To make a payment, do the following:

• Go to the “Pay” tab
• Enter the details of the YOTA client to whom you want to transfer money
• Specify the transfer amount
• Expect an SMS with a proof code, which you will need to enter in the appropriate field on the website.
• Click “Deposit” to complete the transfer.

It is worth noting that there is no commission when transferring funds between Yota clients.

You can transfer funds from YOTA to Megafon, MTS, Beeline, Tele2 and other mobile operators according to the scheme described above, you just need to select the appropriate shortcut:

How to transfer money to Tele2?

In addition to the USSD command, Eta offers to top up your friend’s balance using SMS.

1. Create a new message on your mobile phone with the following content: “tele2 friend_number transfer_amount”
2. Send SMS to number 3116.

Funds arrive within seconds. A commission of 6.45% is charged for the operation . You can send money to any provider using this method; only the commission percentage and the first word in the message differ. You can find out the exact amount of the fee charged on the website www.mobi-money.ru.

How to top up your MTS account?

Sometimes you need to transfer funds non-cash to another person’s phone or simply repay a debt, but there is no self-service device nearby, and the Internet is not available. How then can you withdraw money from Yota?

For such situations, the provider has developed the Mobi.Money service, with which you can make payments without an Internet connection. However, you will need to first activate this service in your personal account on the operator’s portal. Then follow these steps:

1. Dial *145# and press the call key. The balance management menu will appear on the display.
2. From the drop-down list, select the desired provider, for example, MTS.
3. Enter the subscriber's phone number.
4. Confirm the operation with a one-time password.

You can send a maximum of ten such requests during the day. The operation is carried out with a commission, but quickly.

How to send a transfer to Beeline subscribers?

The operation is performed through the official website of the provider www.yota.ru:

1. Log in to your Personal Account and log in. If you do not have a personal page, please register.
2. Select the "Money" section.
3. Find the line “Top up balance”.
4. In the drop-down list, find the required operator - “Beeline”.
5. Enter payment information: amount, subscriber number.
6. Check the entered information and click “Translate”.
7. In a few minutes, a notification with a one-time code will be sent to your smartphone; enter it in the confirmation form that appears.

In a similar way, withdrawals are made to MTS, Tele2 and Megafon.

Third party services

At first the idea came to try to transfer money to a Sberbank card through the mobile payment service “Mobi.Money”. We already wrote about it in our reviews when we tried to top up a Yota number from a Tele2 mobile phone. In the current case, the service required registration with a phone number. But registration turned out to be impossible - Yota phones are not supported as a means of payment.

The functionality that allows you to transfer money to Sberbank is available in the Qiwi payment system. The idea arose to register a wallet for a Yota number, top it up from a Yota account, then issue a withdrawal to a card and withdraw money from an ATM. Yes, the commission for such an operation would be outrageous, but there is no other choice. The attempt ended in a fiasco - the wallet was registered, but it turned out that it was impossible to transfer money from Yota to the wallet. Although this is possible from phones of other operators.

How to transfer money from your balance to another number?

In addition to the USSD command, the Eta operator offers to top up your friend’s balance via SMS.

1. Create a new message on your smartphone with the following content: “tele2 friend_number transfer_amount”
2. Send SMS to number 3116.

Money will be debited from the Yota SIM card, after which the required amount will appear on the Tele2 balance. Funds arrive within seconds. A commission of 6.45% is charged for the operation. You can transfer money this way to MTS, Beeline, Megafon - there are many options here, only the size of the commission and the first word in the message differ.

Possible problems and their solutions

As you can understand, the transfer of money itself is problematic, because the operator did not take care of this function. At the same time, you can meet scammers who promise to transfer money on favorable terms either to a card or to an electronic wallet. You should not trust them, because they will receive the funds and immediately disappear.

The safest thing to do would be to use the Iota website or contact the operator’s office. In this case, you can be sure that the money will not go to another person. However, it is not possible to transfer funds in all cases, so you should not hope for success in advance. It is best to avoid, if possible, those situations that may later require you to transfer money from your mobile phone. It is recommended to carefully check the details when replenishing your balance, and also not to deposit amounts greater than those required to use the SIM card. Then it will be less likely that a person will need to withdraw the balance to a card or e-wallet.

People often ask how to transfer funds from Yota to Beeline .

The company has its own Yota Funds system.

It allows you to transfer funds regardless of your cellular provider.

In order to use the service, you need:

• register on the Yota website;
• put funds on balance;
• pay for services.

The transferred payment can be of any size.

Is it possible to transfer money from Yota to a card?

Another option for transferring from a balance is withdrawal to a bank card through the customer service department. The consultant will need to provide a passport or other document to confirm his identity. You will be asked to write an application in which you need to indicate your bank account details.

The transfer request is processed within 30 days, then the amount is transferred to the current account of the SIM card owner. Using your bank details, you can submit an unlimited number of applications. With such a refund, no commissions are deducted. It is allowed to use any bank card, but the most popular are Sberbank cards.

Also, transfers from a phone account to a card are carried out using the Yota Money service. To do this, you need to go to https://money.yota.ru/card/transfer. You will need to provide your card number and your phone number. Please note that the procedure already incurs a commission of 3%, but the minimum is 49 rubles.

Refund at Yota branch

If you made the wrong number and sent your money to the wrong place, you can return the money at the post office. To do this you will need to do the following:

1. Contact the Yota post office and explain to the employees that you mistakenly sent funds to another account.

1. In order to make a return, you must provide a receipt with payment. If you did not save the receipt, then you will not be able to get your funds back.
2. Provide employees with all the necessary data they require and wait for the funds to arrive in your account.

That is why it is recommended to keep the payment receipt until you receive the money for your balance. If you have a receipt, you can correct the error if necessary.

How to transfer from phone to e-wallet?

In addition to your phone and bank card balance, you can also top up your wallet.

1. Go to the official website of Eta, the “Transfers” tab or follow the link https://money.yota.ru/.
2. Select.
3. Click on the icon of the desired electronic payment system.
4. In the “Personal Account Number” line, indicate the Yandex Money (Yu.Money) or WebMoney wallet number.
5. Enter your phone number (10 digits).
6. Receive a one-time password via SMS message.
7. Confirm the operation.

The number of Qiwi, Yandex, WebMoney and other payment systems wallets to which funds can be transferred is not limited. A commission fee is charged for each shipment.

The transfer cannot be made if another phone is linked to the virtual Qiwi wallet.

Electronic payments

Let's say your bank card has expired, what should you do then? How to deposit money on Yota without a card? Platforms for electronic payments will come to the rescue. In addition, the operator has cooperation agreements with the largest services in this industry: from the standard Yandex.Money and WebMoney to very exotic players like Eleksnet.

A huge plus for Yota subscribers, replenishing their account through some of them is carried out without commission (for example, Yandex Money). But basically it depends on the policy of a particular service. Thus, users of WebMoney and offline terminals are forced to pay 3–5% of the amount.

Topping up an Eta account through electronic payment systems generally follows the same instructions, except that the menu items may differ slightly.

• For example, log in to Yandex Money.
• On the start page, select the Yota service to top up your balance (phone or Internet);

• Then select an operator from the list;

• Fill out the main lines (phone number + amount).

• There you can also set up automatic payment (turn it on or off).

• Check that the data is filled in correctly and click the “Pay” button.

The period for receipt of money on the balance is up to one day. But usually it happens faster.

Limits

Restrictions apply to all of the above methods:

• Minimum amount – 1 rub.
• The maximum one-time transfer is 60,000 rubles.
• Daily limit – 200,000 rubles.
• Weekly limit – 200,000 rubles.

When conducting a transaction through the Mobi.Money service, other limits apply: a one-time transfer ranges from 10 to 30,000 rubles. Restrictions may be placed on certain transactions. You can find out the amount of online transfer available today by calling the hotline 8-800-550-00-07.

What difficulties may arise

If a subscriber wants to transfer money from a Yota balance to a Sberbank card by canceling purchased services, he will lose the number issued to him by the operator and access to high-speed Internet. You should also take into account that you will have to wait for the transfer of the advance payment to the card for a whole month.

Situations cannot be ruled out when a client inadvertently tops up someone else’s number by mistake. In this case, do not panic and despair. To get help, you should contact the operator’s technical support: via online chat or by phone at 8-800-550-00-07. Our specialists will assist in returning the erroneously transferred amount in a way convenient for the client.

Restrictions and limits

Since you can withdraw money from your Yota balance only to a bank card account through the company’s sales office, there are no restrictions or restrictions with this method. The subscriber writes an application to cancel the service package and to return funds from his personal account (or to transfer to a Sberbank card). The entire requested amount is returned to him, and interest is charged for monetary transactions outside the operator’s system.

Previously, it was possible to make a mobile transfer from Yota to the account of another operator. In this case, withdrawal limits were in effect. You could withdraw from 10 to 4,000 rubles at a time. The maximum total volume of transfers per day was 5,000 rubles, and per week it was impossible to withdraw more than 10,000 rubles.

Since money can now be withdrawn from a Yota SIM card in only two ways - by applying to a Sberbank card account or by closing your personal account and refusing the number and services, there are no restrictions on such withdrawal.

Sources

• https://operator-y.ru/perevod-s-yoty-na-bankovskuyu-kartu.html
• https://telefongid.ru/yota/kak-perevesti-dengi-s-joty-na-kartu-sberbanka-za-2-minuty.html
• https://cryptonyka.com/kak-s-joty-perevesti-dengi-na-kartu/
• https://internet-provaider.ru/yota/kak-perevesti-s-yota-na-kartu-sberbanka
• https://rubliplus.com/operatory-svyazi/jota/instruktsiya-kak-perevesti-dengi-s-joty-na-kartu.html
• https://otarifah.ru/tarify-yota/kak-perevesti-dengi-s-ety-na-kartu-sberbanka.html
• https://4gfaq.ru/yota-kak-vivesti-dengi-so-scheta.html
• https://yota-kabinet.ru/perevesti-dengi-s-yoty
• https://tarifkin.ru/yota/perevod-deneg-s-nomera-yoty-na-kartu-sberbanka

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How to return funds from a Yota account?

To return funds from your Yota account, you will need to contact one of the Yota service and sales points. The return of your money from the Yota account can be made after submitting a completed application for the return of the advance payment (you will receive the corresponding application form at the point).

When applying you need to have with you:

• document that serves as an identity document (passport);
• a power of attorney certified by a notary, if the applicant is not the account holder;
• if the personal account balance is more than 10 thousand rubles, then you need to provide a payment document.

Refunds of Yota funds are carried out only to a plastic card, which is why the necessary conditions include providing the details of the payment instrument:

• card type;
• card number;
• name of the bank card holder (in Latin, as indicated specifically on the card);
• card expiration date—month/year;
• Bank's name;
• correspondent account;
• recipient's account;
• BIC.

To process the application, it will take no more than 30 calendar days, during which the application will be reviewed, then the funds will be transferred to the subscriber’s account (usually credit institutions carry out such transactions within 5 days).

How to withdraw

What options does Yota provide to resolve the problem of sending money from a phone account?

1. Contact the department. This method is the most economical, since the money is withdrawn without paying a commission. You need to take your passport with you; when registering a customer service agreement earlier for a third party, you must provide a power of attorney issued in the name of the applicant. The employee will ask you to submit an application indicating the amount of the transfer and, based on the results of processing, provide the applicant with the money.
2. When it is necessary to perform a transaction remotely, it is possible to withdraw funds to an electronic wallet. Currently, Yota allows its clients to make transfers to Yandex Money and Qiwi. However, it should be noted that a fee is charged for withdrawal - about 6% of the transaction.

• To make transfers, you need to log in to your mobile operator’s personal account. For these purposes, you must enter authorization information or use the password and identifier provided in the agreement when logging into the service for the first time.
• After successful authorization, you should go to the “Money” item and to the subsection to deposit funds into the required electronic wallet.
• Fill in all the required data and click on the transfer button.
• Enter the code sent in the message to confirm and complete the operation.

The money will be transferred to the account of the required payment system. From this place they can be transferred to a bank card account. However, it must be taken into account that then the commission fee will be written off twice. For the first time, when withdrawing money to an electronic wallet, then when transferring it to a Sberbank card.

Qiwi charges 2% and an additional 50 rubles for each transaction, Yandex charges 3% and an additional 45 rubles for completing a transaction.

Before receiving a transfer to the balance of the Yota mobile operator, you need to keep in mind that there are some limits when withdrawing money. The size of one operation ranges from 10 to 4,000 rubles, per day up to 5,000 rubles, within a week up to 10,000 rubles.

Application to the company office

An option to transfer funds from one operator to a payment card is to come to the dealer office of the Internet operator Iota. There is also an option when a user of the Yota operator wants to cash out funds that are on their mobile phone account. Or the user mistakenly topped up his account with an amount greater than planned. To get a refund, you need to come to the office of the Yota operator with your passport.

At the Yota office, the user will be given an application to fill out. In the application, the user will need to write all the questions for the sake of the solutions he came up with. The user must also indicate in the application the exact date and time of replenishment of the account and attach a receipt for payment. The Yota operator is given a period of one month to consider the application. Within a month, the Yota company must respond to the applications and give a response to the user about making a decision. In rare cases, decisions are made by the company earlier than the specified period, within a week from the date of application.

If the user breaks the contract with the Yota operator, then the latter is obliged under the contract to pay the remaining money in the account to the user. The user will be given the opportunity to write applications for a refund indicating the details where the funds will subsequently be credited.