Loyalty program “MTS Premium”

Mobile operators strive to reward customers who spend large sums on communication services. It is for this purpose that MTS has launched the “MTS Premium” loyalty program. MTS “premium” subscribers are served in priority mode, have free access to additional operator options and can significantly save on communication services. At least that's what the operator himself says. Let's figure out how to connect to MTS Premium, how profitable it really is and what is included in the loyalty program.

How to become a member of MTS Premium

The loyalty program applies to all MTS clients. People who use mobile or landline communications, satellite television, home Internet and the company’s digital services can become “premium” subscribers. To participate, you do not need to have a SIM card—it is enough to sign an agreement on the provision of certain communication services.

To join MTS Premium for free, the subscriber must meet one of the conditions:

Spend at least 1,500 rubles. per month for communication services. This amount includes the price of the tariff plan, as well as any paid services, options and services.
Purchase a SIM card with the “Smart Top” or “Our Smart” tariff plans. The owner of the number automatically becomes a “premium” subscriber for the first six months. If during this period insufficient funds were spent on communication services, participation in the program is suspended.
Connect to the “ULTRA” tariff plan or buy a new SIM card with this tariff.
Join the MTS Bank Premium loyalty program.

Important restriction: if you use a mobile operator, you must be a private person.
“Premium” is not available for owners of corporate SIM cards.

Packages for pensioners

The provider is in no hurry to expand and develop new offers for pensioners. Typically, plans without Internet and subscription fees, which exclude ready-made service packages, are not particularly popular. At the moment, the optimal choice for elderly subscribers will be “Super MTS”, which was discussed above.

Paid participation in the program

If your expenses do not reach the established limit and you cannot connect to MTS Premium for free, you can become a member of the loyalty program in another way. Just sign up for a paid subscription to “MTS Premium”. This can be done in several ways:

In your personal account on the website mts.ru or in the operator’s proprietary mobile application;
Call the hotline 0890;
In the nearest MTS communication store.

The subscription fee will be 199 rubles. per month. The cost does not depend on the tariff plan used, connected services or the region of registration of the SIM card.

The subscription is automatically renewed at the beginning of the billing period. The money will be debited even if you do not use the privileges or have spent enough money to get Premium for free.

Privileges for MTS Premium members

Subscribers using “MTS Premium” receive the following set of services, options, discounts and special conditions as a gift:

Premium service with priority. In communication shops, on the website or by telephone, “premium” subscribers are served first. In the chat, all questions of MTS Premium program participants are resolved in a few minutes, and they can call the hotline at a special number 0605, where they do not have to wait long for an answer.
TV, Cinema and series in the MTS TV service. Subscribers who subscribe to “Premium MTS” receive a free subscription to “MTS TV” with the “Super” package as a gift. It includes over 100 channels, as well as many films, cartoons and television series.
Additional Internet traffic. Another 5 GB is added to the standard traffic within the tariff plan. The option is not valid on tariffs with unlimited Internet.
Blocking SPAM calls. All suspicious incoming calls will be dropped and blocked automatically.
Yandex.Plus subscription for 90 days. This service combines “Yandex.Music”, “KinoPoisk HD” and a cashback service for Yandex services: “Drive” and “Taxi”, “Afisha”, “Market”, “Refueling” and others.
Cashback up to 20% for communication services and paid subscriptions. “Premium” clients can return part of the funds for paying for tariff plans of the “All MTS” line, the “VNet”, “More minutes”, “+Internet 10 GB” and “Home package” options, as well as for paid subscriptions to “MTS” services TV”, “MTS Library”, “MTS Music”, “MTS Second Memory” and others.
Exclusive rates at MTS Bank. Credit rates for “premium” subscribers are 1% lower, and savings rates, on the contrary, are 0.4-0.5% higher. “MTS Premium” members can save up to 0.2% on mortgage lending.

Privileges also include special offers from MTS partners, which apply only to VIP clients. These could be discounts, gifts and much more.

Cashback with MTS Premium

Refunds of funds spent on communication services and paid subscriptions from MTS do not occur automatically. First, the subscriber needs to join the special service “MTS Cashback”.

This can be done in several ways:

Open the “My MTS” application, launch the “Benefit” section and connect to the “MTS Cashback” offer;
Launch the service website at cashback.mts.ru, download the special application from the link and open it.

Afterwards you will be able to return money for various purchases. To get 20% back, pay for additional packages, services and subscriptions only on the MTS website or mobile app. Cashback is credited once a month and is displayed in the MTS Cashback application. It can be spent on communication services, subscriptions, partner offers and any purchases in the operator’s communication stores.

SMS command

Another option to unsubscribe from the intrusive service is to send an SMS command to the short number 770911 with the text “STOP”. After sending this command, service notifications will no longer be sent to your device.

The “Stay informed” option from MTS in Belarus is a special service that gives access to many different information resources. From time to time, subscribers receive current news directly to their phones in the form of notifications. This is not always liked by subscribers, which is why the question is relevant: how to disable Be aware of MTS?

How to find out your status in the loyalty program

All subscribers who have joined the “MTS Premium” program receive a welcome SMS message to their number. It only arrives the first time you connect, so if the service has been disabled and reactivated, you won’t be able to find out about it via SMS. All information about premium accounts can be obtained in the subscriber’s Personal Account, both on the official website and in the operator’s proprietary application.

When you log into your personal account, you will see a “Premium” icon next to the number. Click on it to view the entire list of available privileges.

Device menu

If you disable it yourself using the “MTS Services” section in the main menu of your phone, you may also be unable to receive incoming news reports. You disable your subscription this way:

By clicking on the icon, the “MTS Services” section is opened, then the “MTS News” item is selected, and the “Received” subheading opens. Here you need to delete all incoming messages received.
Then, in the “MTS Services” section in the “MTS News” item, the “Settings” subheading opens and the “Advanced” subsection opens in it, then the “Broadcasting” subsection opens and the “Turn off” option is selected.

How to disable the MTS Premium program

If the loyalty program was added to the SIM card for free, you cannot disable it. Deactivation occurs automatically when the allotted period expires, the tariff plan is changed, or the amount of funds written off per month is insufficient. If the subscriber has purchased a paid subscription, you can always cancel it. Here's how to disable the MTS Premium service:

Open the official website of the operator at mts.ru. Log in to your personal account using your phone number and password. Go to the “Services” section, open the “Connected” tab, find Premium in the list and disable it.
Launch the “My MTS” mobile application. Enter your PIN code or log in to the system. Open the “Services” tab on the main page of the site, find the “Connected” section and select the desired option from the list of options. In the new window, click on the “Disable” button
Call 0890 or 0605. Provide your passport details and secret word, and then inform the consultant of your desire to disable the service.
Visit your nearest phone shop and ask the staff for help. Don’t forget to take your passport - without it, service at MTS sales offices is impossible.

Regardless of the method, the subscription will be disabled within a few minutes. Payment for unused days is not refundable, so you should not refuse to participate in the loyalty program at the beginning of the billing period.

Advantages and disadvantages

Like any mobile operator offer, the loyalty program has its strengths and weaknesses. Let's look at them in a little more detail. The benefits of the program include the following:

Saving on communication services. Some packages and options are completely free, while others offer 20 percent cashback. Thanks to this, much less money will be spent on mobile communications, Internet and television.
Favorable lending conditions. “Premium” clients can save on loans and mortgages, as well as earn a little money on deposits in MTS Bank.
Free connection to the loyalty program. Of course, the entry threshold for participation in “MTS Premium” has increased significantly, but the opportunity is still there.
Offers from partners. MTS Premium members can receive a free three-month subscription to Yandex.Plus, as well as other gifts and special offers from companies cooperating with MTS.
Fast and high quality service. The convenience of VIP clients is of great importance for the company, so their problems are resolved much faster than those of ordinary subscribers. There is no need to wait in line or hang on the line - you will always be served first.

Among the disadvantages, in turn, we can highlight:

Impressive monthly expenses. Previously, to participate in “Premium” you had to spend at least 1,000 rubles, but in 2021 this amount was raised to 1,500 rubles. Naturally, written off cashback is not included here. For subscribers in Moscow and the Moscow region, this cost may seem acceptable, but in the regions such large sums of money are spent on communication services extremely rarely.
Difficulties in receiving cashback. If the subscriber does not understand the situation and does not install the “MTS Cashback” application in advance, the money spent will not be returned. This seems counterintuitive and inconvenient.
Paid subscription with auto-renewal. Both for “MTS Premium” itself and for “Yandex.Plus” money is debited automatically and without warning. It doesn’t matter whether you use the services.
A small list of privileges. For such a hefty monthly spend, the number of gift options, subscriptions and packages seems modest. In addition, some of them are limited in time.

Summary

“MTS Premium” is an interesting and profitable loyalty program for subscribers. It offers discounts, cashback and gifts for customers who spend large sums on communication services, but, if desired, can be connected even with insufficient expenses. In addition to priority service, with “Premium” subscribers receive a subscription to many TV channels, films and series, additional gigabytes, free spam blocking and much more. The offer will be especially beneficial for tariffs of the “All MTS” line, used together with other family members. If you divide the amount of expenses among several people, it no longer seems so big, and all participants in the family tariff can enjoy the benefits.

Description of service

The Be in the know service is a kind of informant that offers the subscriber:

the latest news information: political, sports, educational;
announcements of significant events and cultural events;
musical offerings: classical and new;
popular online games and erudition-developing quizzes.

By connecting to the service, you can really be aware of events happening in your home country and in the world. This is especially convenient for those users who have limited Internet access.