How to check your tariff on Motiv - Detailed instructions

provides mobile communication services to residents of the Russian Federation, serving the Ural District and Perm Territory.
Since the company offers mobile phone users a choice of several tariff options, it may be necessary to find out your tariff according to which mobile and related services are provided.

The development and maintenance of cellular communications in the Motiv corporation is carried out by the organization Ekaterinburg-2000 LLC. It is she who is responsible for the development and implementation of new tariffs and maintaining old ones.

How to find out the tariff using SMS

If you have a smartphone at hand, it is easy to check the tariff plan on Motiv using an SMS message. Take these steps:

1. Send a blank SMS to 1024.

2. Wait for a notification about the connected tariff plan and other services related to the number.

As a rule, the answer quickly comes to the client’s phone, but sometimes it takes up to 15 minutes. Delivery speed depends on the city and the operator’s workload.

At the same time, the company’s clients must remember that they will have to pay for the service. One SMS costs 1 ruble.

About the operator Motive

Surprisingly, the company originated at the end of the last century (1996). Both then and now it supplies its services to residents of the Urals and Perm region. Motive specializes in the following channels:

1. Cellular.
2. Local telephony.
3. Intercity and international telephone communication.

The company has several offices, so far they can only be counted on the fingers of one hand. But it is planned that with an increase in the flow of clients, the service will expand its representation. In the meantime, due to the limited number of official points, not every subscriber can quickly find out how to manage their tariff.

The motive does not work throughout the country

Personal Area

The next way to find out your tariff on Motive is to use the functionality of your personal account (Fox). When you first enter the site, register and then log in using your personal data.

The algorithm of actions is as follows:

1. Go to the website motivtelecom.ru.
2. Click on the Login button.

3. Enter your phone number or personal account, as well as your password. If you don't have a password, click on the Forgot your password? In the next step, enter your phone number and the system will send an SMS with your login information.
4. At the top left, find information about the tariff plan, services and available Internet.

Using your personal account, you can find out the tariff on the motif from your phone for free, as well as get additional information. In particular, here it is easy to activate other services and packages, replace the TP, view mobile balance statements, receive information about new products and promotions, and also check the addresses of existing company branches (if necessary).

Additionally, the Informator option is provided, with which you can find out at any time what the tariff is on Motive, obtain data on connected services and monitor the status of your account.

Free ways to check the tariff on Motiv

There is a method for checking your tariff plan via SMS. To obtain the necessary information, send an empty message to the short number 1024 and wait for an SMS with the result. The received message will display information indicating the current tariff, phone number and personal account of the subscriber.

If performing the above actions is difficult for you, use the support service by calling the contact center of the telephone operator "Motiv" at the short toll-free number 111 or 88002400000, and, following the voice instructions from the answering machine, connect with an operator who will advise you in detail on communication services . As you can see, there are a lot of ways to get information about the tariff and each of them is very affordable. All you need to do is choose the most convenient one. Have a nice chat!

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USSD request

If you are unable to log into your personal account due to lack of Internet and cannot send SMS, you can type the USSD command and find out the necessary information. This is a simple and affordable verification method that allows you to obtain information almost instantly without spending a single ruble. There is no need to connect any services, register or call the call center.

The algorithm is like this:

1. Pick up your smartphone.
2. Dial the combination *114*28#.

3. Click the Call button.

Immediately after this, look at the device display - the information is provided on the screen.

How to make a USSD request

The method is the most accessible and universal. There is no need to register anywhere or contact an operator, just type the required command. An important advantage over other methods is that this function is free.

To find out the necessary information about TP, you need:

• dial the combination *114*28#;
• dial the call button;
• You can see all the data about your TP on the screen.

How to find out the tariff through the call center

An alternative way to find out your tariff on Motiv is to dial the call center number. This option is suitable for users who like direct communication. But it’s worth considering that during business hours the service is busy and it’s not always possible to get through to the operator the first time.

There are several ways to check the tariff on Motive in this way. We are talking about different phones:

• 611 - if the call is made from a mobile device;
• 8-800-240-00-00 - for other telephones (including landlines).

In both cases, you do not need to pay money for the application.
Information is available free of charge. To find out the tariff on Motive, do the following:

1. Dial the operator's phone number (any of those suggested above).
2. Tell us what information needs to be conveyed.
3. Provide personal information (as requested by the operator). Information from your passport may be required, as well as the code word that was indicated during registration. This is necessary directly to identify the client, because all actions are performed with his consent.

Upon request, it is easy to find out other information on Motiv - the amount of funds in the account, cost data, the possibility of switching to other Motiv tariff plans, etc.

Types of tariff plans on Motive

With payment upon delivery:

• Payment upon use of communication services without making a mandatory prepayment at the NEXT FREE tariff - for a conversation for 30 minutes the client will be billed 1.5 rubles.
• Also, without paying a subscription fee, the “Very Simple Tariff” line applies - for a minute of communication the subscriber will pay 89 kopecks, and he can make voice calls even to city phones.
• The “Per Second” line includes payment for each minute of conversation at 3 kopecks.

With monthly payment:

Other areas with a monthly subscription fee include various services, including multimedia and Internet traffic:

• In the amount of 300 rubles. includes up to 4.5 GB of Internet traffic.
• For 600 rub. the client will be provided with up to 15 GB.
• Line with a monthly payment of 900 rubles. includes up to 30 GB of high-speed traffic.
• For 1,200 rubles, the user will not be limited by small limits and will be provided with 50 gigabytes.

I've run out of traffic, what should I do?

If the provided Internet traffic has run out, you can use the turbo button service or purchase 1 gigabyte of traffic.

Motive

Motive: turbo button, how to enable and activate the service

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Internet traffic has run out, but you need to connect to the Internet at maximum speed? Help you...

Via SMS

For this method of clarifying tariff data, customers simply need to send a message. To do this, you do not need to write anything in the body of the letter; it remains empty. Sending is made to service number 1024. After sending such a message, the operator sends a response notification indicating the tariff and other data.

Often the data arrives quickly, but in some cases it may take up to 15 minutes. For such a procedure, the Motiv operator charges a fee of 1 ruble. Such payment will be debited from the main account on an ongoing basis when such requests are submitted.

Operator salon

If none of the methods work, you can always go to the nearest company office and clarify the information you are interested in. To obtain information, contact an employee, give him your passport and provide your phone number. Alternatively, show your driver's license. After identifying the individual, office employees can transfer any information on the tariff and services provided.

Possible ways of informing

You can use the multifunctional informer in different ways:

• By sending an SMS request. To obtain the necessary information about the current tariff plan on your mobile device, you should send a message without text to the number 1024. After some time, the information center will send a response message about the current tariff.
• By typing a combination of numbers from the device keyboard. Enter the combination of numbers * 114 * 28 # and press the dial button. After sending the request, the device will receive a message about the current tariff on your number.
• Through the help service at 111. For a call to the call center, you will be charged 1 ruble, but a pleasant voice will inform you about the tariff.

Note! Through the subscriber’s personal account you can receive important information in real time:

• About paid and free services connected to the number.
• About your current tariff and attractive offers from the operator.
• About methods of payment for any services received by the subscriber.
• About Motiv's sales missions for each region.

On the information portal page you can get information about the “Informator” option, which works on any tariff. Through the option, clients can receive timely information not only about their personal number, but also information about connected personal accounts and information about the current tariff, so that they can quickly replenish their zero balance.

Via support

To clarify the tariff plan, Motiv customers can call the technical service. To do this, use the toll-free number 611 or 88002400000. After connecting with a support representative, you need to ask your question. The operator will immediately provide the necessary information and can advise on other issues.

Thanks to toll-free numbers for contacting the operator, subscribers can resolve various issues regarding communications, tariffs and services.

Network users can also clarify their tariff plan using mobile applications, namely Viber and WhatsApp communication tools. Just open the application and save the number +79536037033 in your phone book. This is the Motive support service, communication is carried out through correspondence and chat.

You can also use the number 111, which opens the information menu. Through it, subscribers can receive information about the tariff plan and connected options. It is possible to activate or deactivate services on this phone. The number is free, so all the information provided does not require any money in your account.

Through your personal account

Many subscribers prefer to use the functionality of the personal account of mobile operators, including Motiv. The company’s personal account is called “Fox”.

If you are logging in for the first time, you need to go through a quick registration by indicating your mobile number and receiving a password for authorization. If you previously registered, you simply need to log in to the system to use the service.

In the main menu of your personal account, information on the current tariff is immediately displayed, as well as the mobile balance and other data that may be active on the number, for example, packages with free minutes and traffic.

In the personal account, users can communicate with the operator via chat, as well as:

• Connect options.
• Change tariff plan.
• View account statements.
• Learn about active options on a paid and free basis.
• View new offers from Motiv.
• Find out about communication shops in specific regions.

On the personal account page it is possible to receive information about what can be connected to any tariff. With its help, subscribers are provided with information about the tariff, options on the number, as well as account information.

If the described methods are not suitable for some reason, or you cannot clarify the information, then you can make a personal visit to the Motiv communication center in your city. To do this, you need to have a passport or driver's license with you, which confirms the identity of the owner of the SIM card. Telephone salon employees can tell you which tariff is connected, and will also provide other information upon the subscriber’s request.

The described methods for clarifying the tariff plan are free, except for using messages. They can be used at any time of the day.