What is the short number 2219, how to get money back for SMS or subscription

"CLICK" is a new entertainment service on your phone. Interactive (pop-up) information messages with the most current MOTIV offers, the latest news, games and music will appear on the phone display.

The “CLICK” service is available to subscribers only with USIM cards. You can exchange your SIM card for a USIM card at MOTIV Sales and Service Offices. To use the service and read the message in full, just click on the “OK” button on the interactive message. In the response message you will receive the requested information or a download link.

If you want to disable the CLICK service, send an SMS with the text STOP to 2219 or use your phone menu.

See instructions for disabling the service:

• Android
• iOS
• WindowsPhone.

Disabling subscriptions

Found an error in “CLICK”? Write to us at: [email protected]

If you have any questions related to managing the service, please contact the Contact Center by calling 111 (from a mobile MOTIV) or 8 800 240 0000 (toll-free call).

Back to the list See also 19:25 2011-12-14 / Stas Kuzmin / Useful tips

Every day, tens of thousands of mobile network subscribers become participants in various paid subscriptions, competitions and promotions from content providers and aggregators. Some careless citizens don’t even know why money is disappearing from their account. People replenish their balance, but the account is again negative. What to do? How to stop this scam? The correspondent of our project was looking for answers to these questions.

In November, our editorial office began to receive messages with enviable frequency about the alleged theft of money by cellular operators. Upon detailed study of the issue, it turned out that in all these cases people consciously, but in most cases unknowingly became participants in all kinds of subscriptions from content providers on short numbers. Moreover, the cost of these subscriptions ranged from 150 rubles per month to 250 rubles per day. People would be happy to unsubscribe from all these subscriptions, but they didn’t know how to do it. Calling various hotlines or sending additional SMS resulted in even greater expenses. Users were desperate.

We recommend reading:

How to protect your mobile account from scammers and operators

Our project volunteered to help everyone who applied. In parallel with this, we organized our own investigation and found out how people become members of subscriptions without realizing it, and what needs to be done to unsubscribe from subscriptions and get their money back.

“This year there has been much less fraud from short numbers,” notes commercial director of TG MOTIV Ekaterina Khvorostova. — If in 2010 the total number of requests and claims for SMS fraud was about 5%, then this year it is only 0.5%. But still, the Company’s specialists constantly monitor the services provided by content providers and process subscriber complaints. People have recently become more attentive and responsible - they inform us about fraudulent services and spam mailings.

Similar dynamics are observed in the company Tele2 . Representatives of the operator believe that this was “a consequence of taking various measures to prevent fraudulent activities. But scammers also do not sleep and come up with more and more sophisticated ways to deceive gullible subscribers. The main thing subscribers should remember in order not to fall for scammers is to be vigilant.”

However, in the period from December to February there is a seasonal surge in requests from subscribers dissatisfied with strange debits from their accounts. In most cases, they do not understand how the subscription and short code scheme works.

The scheme for providing services using short numbers is briefly as follows: an aggregator (large content provider) rents short numbers from cellular operators. Also, aggregators have affiliate programs through which they can provide their rented numbers for use by smaller content providers and partners. The partner or the content provider itself directly creates and provides the service via a short number. Content providers and mobile operators receive a certain percentage for intermediation of the service provided, the rest goes to the partner.

There are three main participants in this whole scheme:

• An aggregator is a large content provider that rents short numbers from cellular operators.
• Content provider is an organization that rents short numbers from cellular operators or an aggregator and provides services on short numbers and/or rents short numbers to partners for a percentage of the services.
• Partner is an organization or individual that rents a short number and provides services through it to cellular subscribers through the above intermediaries.

The services provided by short codes by partners are practically not controlled by content providers. As a result, a convenient cover is created for various fraudulent schemes. In theory, this is beneficial to both operators and content providers. In practice, both are subject to popular anger and enormous negativity (and I must say, it is fair). Operators, having assessed all the pros and cons, decided to stop making money from fraudulent schemes and began to stop attempts at schemes to take money from subscribers. In this regard, services have begun to appear that help protect users from paid content. Some of them restrict access to services on short numbers, and some disable them completely.

We present to you a table describing services that disable the ability to use the services of content providers using short numbers.

— We recommend using the “My Subscriptions” service to manage content services, which allows you to view the list of current subscriptions on the number, select new services, connect and disconnect services. To do this, just dial the combination *111*919# on your phone and then select the desired menu items,” says Daria Volkhina, press secretary of MTS-Ural. — On the MTS website in the “Entertainment and Information” — “Short Number Services” section, you can find out which content provider provides the service for a specific number and contact its technical support services. In addition, you can contact the MTS Contact Center, its specialists will help you disable the service.

Meanwhile, the subscriber does not always have the technical ability to disable the service on his own, but help desk specialists can tell you how to disable it or submit a request to the provider to disable it.

MTS provides, when connected, access to the use of SMS and voice content is blocked. The service is free and available on all tariffs. You can connect it by calling the MTS Contact Center.

— MOTIV does not have subscriptions to content services. If the subscriber wants to protect himself from accidental activation of any unwanted application (demo version) or simply does not want to use short numbers, then he can enable . Switching on is 12 rubles, subscription fee is 70 kopecks per day. This service is provided free of charge on the Boltastics children’s tariff in order to protect young users from the “adult” Internet and content, MOTIV emphasizes.

— To check and disable subscriptions, the subscriber can contact the subscriber service at 0500 around the clock, use the “SMS consultant” service - by sending your question in the form of an SMS message to the number 000500 or through the “online consultant”. The subscriber can also disable subscriptions independently on the MegaFon PRO portal and by sending an SMS with the STOP command to service number 5051,” says Evgeniy Varyvdin, head of the income guarantee and fraud management service of the Ural branch.

Rostelecom subscribers have a service that can be used to find out the cost of a picture, melody or application. It is enough to send an SMS (send an SMS message with the content number to the short number 142) or a USSD request (dial *142*[content number]# and press the call key) with the content number and receive a description and cost in response. The service is free, SMS messages to short number 142 are not charged when the subscriber is on the home network.

For specific service parameters, you can consult the support service of your telecom operator.

You can get a refund for services already provided using short numbers. A lot depends on the situation you find yourself in. If you yourself knowingly used the services by sending an SMS, subscribing or calling a paid number, and there is practically no way to prove fraud, then it is extremely difficult to get your money back. If the SMS was sent without your knowledge (by malware on your phone), by minor children, and most importantly, if you suffered from a clear fraud and you can prove it, then getting your money back is quite possible.

First you need to clearly understand how and under what circumstances the money was withdrawn. You need to find out the time of withdrawal, the short number, where the money went, how much money was withdrawn. All this can be found out from the account details or from a call to the help desk of your telecom operator. If you learned about the service from the Internet, then you need to find this site and very carefully read the rules for the provision of services on it.

Next, call your operator and clearly state all the details, provide evidence that you were deceived. If there is no effect, the same can be done with the content provider. During the conversation, we recommend referring to your determination to contact the prosecutor’s office, the Federal Antimonopoly Service, the court and other authorities, and citing articles of the Criminal Code of the Russian Federation. For example, article 159 (“Fraud”) or article 34 (“Liability of accomplices in a crime”). This should only be done if you are sure that you have been deceived. It's unlikely that the money will be returned just like that.

It should be noted that it is advisable to speak clearly, calmly and extremely persistently. This will increase the likelihood of a refund.

You can also submit a request on the website of the content provider servicing a particular number. If all else fails, all that remains is to continue to hammer the operator and content provider using the above methods and, at the same time, begin real appeals to various authorities.

Since May 2014, amendments to the Law “On Communications” came into force in Russia, in accordance with which, when providing content services, cellular operators are required to first inform the subscriber about their cost and obtain explicit consent to provide services. In addition, the subscriber was able to create a separate account to pay for content services. In this case, money can only be written off from this “additional account”. The main account will remain untouchable. If the “additional account” has a zero balance, the content service simply will not be provided.

Read about how to connect an additional account for content in our article How to protect your mobile account from scammers and operators.

In addition, you can write an email to our editorial office at or call us by phone, write on Twitter, Skype, VKontakte.

These tips will undoubtedly help you choose the right strategy of action. Be extremely careful especially now before and after the New Year. We would like that all these tips were not useful to you after all.

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Mobile operator Motiv provides its subscribers with the opportunity not only to make standard calls or send SMS messages, but also to use additional services and functions. Some of them are free, but for most options the operator withdraws money from the account. Therefore, many users are forced to disable services that they do not need.

Information about paid subscriptions in your “Personal Account”

To find out about the services provided by the company, use LISA - the subscriber’s personal Internet service. On your personal page there is a list of paid options used. It is easy to find out detailed information about each function or simply disable it.

To activate the service, you need:

• Go through authorization. The subscriber sends a message without text to number 1070 or contacts a consultant at 8 800 240 0000.
• Afterwards, he receives a password to enter his “Personal Account” and views all connected functions in the “Services” table.

The specified password can be easily replaced with any combination of numbers or letters that is convenient for the user.

Methods for checking the tariff on the Motiv operator

At first I thought about donating books to prison or district libraries. Only the correct procedure for drawing up the protocol (a sample is presented below) can fully ensure the legal force of decisions, the basis for which was a meeting, conference or assembly.

Pay for nutritious food, clothing, full medical care for family members, educational programs and sports classes for my children. Maintenance of boilers and water heaters is carried out once a year. And vice versa, the month of filing documents for state registration during the subsequent sale of this land plot is taken into account by the selling organization in the time of actual ownership of the plot.

An overview of 3 ways to help Motiv subscribers find out what services are currently connected to the number. Features and all the nuances.

What you need to know about loan insurance. Verification and payment procedure. There are several situations when you can use other people's photos and pictures for free and without the consent of the author.

An example of filling out the third column when transferring to another organization is indicated.

How can I find a list of connected services through the mobile application?

You can learn about additional paid options using the company’s mobile Internet application. It is available only for smartphones of the Android operating system; the current version of the application is available at the link below.

The application is easy to use: it makes it easy to check your account balance on your phone, top it up with a bank card and find out about new promotions or tariffs. The subscriber independently selects and activates the paid services that he needs. Each of them can be disabled at any convenient time.

Disconnection via SMS: quick and easy

Another way to disable the service is to send an SMS message to the operator. The table shows the names of the functions and the number to which the notification should be sent.

Disabling paid services using USSD commands

You can disable options using requests. For example:

• To cancel, you need to use the command *114*24#.
• The request *114*151*1# will disable the “Turbo button” option.
• A ussd request *114*23# will help you disable SMS notifications about the receipt of funds to the subscriber’s account.

You can view the full list of commands for refusing operator services at https://cell.motivtelecom.ru/sverdlovsk-oblast/ussd-service.

If all else fails, all that remains is to continue to hammer the operator and content provider using the above methods and, at the same time, begin real appeals to various authorities.

Since May 2014, amendments to the Law “On Communications” came into force in Russia, in accordance with which, when providing content services, cellular operators are required to first inform the subscriber about their cost and obtain explicit consent to provide services. In addition, the subscriber was able to create a separate account to pay for content services. In this case, money can only be written off from this “additional account”. The main account will remain untouchable.

Once you have access to LISA, you can connect/disable any service at any time.

Communication with a consultant.

In addition to standard calls and SMS, the mobile operator Motiv provides its customers with a variety of additional options and functions, and not all of them are free.

So if you notice a quick waste of funds from your account, but don’t know what to do about it, then our instructions on how to disable all paid services on Motive if the subscriber no longer needs any of them is just what you need .

Disabling a tariff plan

To disable the “190” tariff, you must switch to the new terms of the contract. You can view other Motiv offers on the operator’s official website. Connecting a new tariff plan is carried out in almost the same ways as connecting the “190” package: the subscriber will need to use commands slightly different from those indicated in the previous section of the article.

If a citizen wants to completely refuse, then he will need to visit the nearest operator’s store and write an application to block the number and the personal account attached to it. To successfully deactivate a SIM card, the phone balance must not be negative.

Contacting a consultant

If you don’t want to figure out how to disable subscriptions on Motiv yourself, then the easiest way is to visit the office of this operator with your passport or call the service phone number 111 (from a mobile phone with a Motiv SIM card) or 8 800 240 0000 (from any phone and from any corner countries).

Info And if you do not have the Internet, and it is not possible to enter the page, then by calling the single toll-free number 111 you can get any information, including specialists who will tell you how to find out the tariff for Motive on your device or check information about the contract number.

Possible ways of informing

You can use the multifunctional informer in different ways:

• By sending an SMS request. To receive the necessary information about the current tariff plan on your mobile device, you should send a message without text to number 1024. After some time, the information center will send a response message about the current tariff.
• By typing a combination of numbers from the device keyboard. Enter the number combination *114*28# and press the dial button.

Important To do this, send a text message to phone 1070, do not indicate anything in the body of the letter, or call the Motive operator at 88002400000. Such actions make it possible to receive a password to log in.

• When the password is received, you need to enter it in the appropriate field on the login page for your personal account and write your phone number as your login.

If necessary, the password can be changed to any other that will be convenient for future use. The replacement is done in the cabinet settings.

After logging into the “FOX” system (this is the name of the personal account), the subscriber can see a complete list of services that are active or can be activated. To do this, you just need to go to the services section and look at information about this or that option.

Motiv Telecom, a popular Ural mobile operator, offers subscribers a wide variety of options both for calls and correspondence, and for accessing the worldwide network.

For profitable communication, Motiv has provided several categories of services: comprehensive offers with a set of all necessary features, as well as options without mandatory payments, especially for those who do not want to overpay for unnecessary additions. Let's learn more about tariffs and services for cellular communications from the Motiv operator, as well as how to connect them.

The tariff conditions in force in the Sverdlovsk region are taken as a basis; prices and sets of services for other regions may differ, check the information on the operator’s website.

Complex offers

First of all, you should pay attention to the tariff plans from the “INSTEAD!” line.

The support service or office staff will tell you in detail what options and subscriptions are valid for the number, under what conditions they are provided, and will also disable unnecessary ones at the request of the subscriber.

In this way, you can manage each service separately, disabling or reconnecting it if necessary, in several ways: by sending SMS messages to the service number, through the dedicated menu, or by typing USSD requests.

Please note that the links are provided for the Ekaterinburg region and region. If necessary, change to your region.

Motive: how to find out which paid services are connected via LC

You can both check and disable subscriptions on Motive using LISA, a subscriber’s personal Internet service. Procedure:

• Log in to the service.

Types of tariff plans on Motive

With payment upon delivery:

• Payment upon use of communication services without making a mandatory prepayment at the NEXT FREE tariff - for a conversation for 30 minutes the client will be billed 1.5 rubles.
• Also, without paying a subscription fee, the “Very Simple Tariff” line applies - for a minute of communication the subscriber will pay 89 kopecks, and he can make this connection even to city phones.
• The “Per Second” line includes payment for each minute of conversation at 3 kopecks.

With monthly payment:

Other areas with a monthly subscription fee include various services, including multimedia and Internet traffic:

• In the amount of 300 rubles. includes up to 4.5 GB of Internet traffic.
• For 600 rub. the client will be provided with up to 15 GB.
• Line with a monthly payment of 900 rubles.

My friends told me that even if you don’t turn it on, it automatically turns on for the new card.

3).

It was the unnecessary inclusion of the service, as well as the intrusive offer of it by Consultants in the offices of your company, that I did not like.

4). I described in more detail why your service did not suit me. I believe that he is using a hard sell to offer paid services. This is unacceptable especially for those people who are prevented from making calls and sending SMS by such an intrusive offer of services.

5).

I once downloaded the BOOM application on my iPhone and signed up for a paid music subscription (149 rubles per month). Then I received an SMS from number 117010000 regarding the payment.

Insufficient funds, etc. I deleted the application, but the subscription remained and these SMS still came. It was scary to put money into the account, otherwise it would be written off.

Representatives of the operator believe that this was “a consequence of taking various measures to prevent fraudulent activities. But scammers also do not sleep and come up with more and more sophisticated ways to deceive gullible subscribers. The main thing subscribers should remember in order not to fall for scammers is to be vigilant.”

However, in the period from December to February there is a seasonal surge in requests from subscribers dissatisfied with strange debits from their accounts. In most cases, they do not understand how the subscription and short code scheme works.

The scheme for providing services using short numbers is briefly as follows: an aggregator (large content provider) rents short numbers from cellular operators. Also, aggregators have affiliate programs through which they can provide their rented numbers for use by smaller content providers and partners.

Terrorism by telephone Audit in the field of procurement is carried out by whom What is a land share in Russia Act of transfer of a bill of exchange What hours are considered evening when paying for labor When to talk about pregnancy at work according to the law

In addition to standard calls and SMS, the mobile operator Motiv provides its customers with a variety of additional options and functions, and not all of them are free.

So if you notice a quick waste of funds from your account, but don’t know what to do about it, then our instructions on how to disable all paid services on Motive if the subscriber no longer needs any of them is just what you need .

Content:

Additional expenses

Below is a list of all services for which the user of the “190” tariff is charged an additional fee:

1. Outgoing calls to subscribers of other mobile operators - 1.8 rubles/min.
2. Calls to other regions of Russia - 1.8 rubles/min.
3. MMS messages - 6 rubles/pcs.
4. SMS messages sent to subscribers located in any region of the Russian Federation - 1.8 rubles/piece.
5. SMS messages sent abroad of Russia - 5.5 rubles/piece.
6. Acceleration of data transfer speed up to 1 Mbit/s - 10 rubles/day.
7. Acceleration of data transfer speed up to 5 Mbit/s - 50 rubles/day.

Interestingly, outgoing calls that last less than 3 seconds are not subject to charging.

There are no charges for incoming calls and CMC messages. If the operator fails to debit the obligatory monthly fee from the subscriber’s personal account, the following cellular tariff conditions will automatically apply:

• calls to subscribers of Motiv and other mobile operators - 1.8 rubles/min;
• calls to other regions of the Russian Federation - 5 rubles per minute;
• the speed of downloading and uploading cellular data is reduced to 64 kbit/s (in fact, the operator is blocking the Internet connection);
• sending SMS messages - 1.8 rubles per piece.

To return to standard terms of payment for communications, you simply need to top up your personal account balance.

Contacting a consultant

If you don’t want to figure out how to disable subscriptions on Motiv yourself, then the easiest way is to visit the office of this operator with your passport or call the service phone number 111 (from a mobile phone with a Motiv SIM card) or 8 800 240 0000 (from any phone and from any corner countries).

Communication with a consultant.

In addition to standard calls and SMS, the mobile operator Motiv provides its customers with a variety of additional options and functions, and not all of them are free.

So if you notice a quick waste of funds from your account, but don’t know what to do about it, then our instructions on how to disable all paid services on Motive if the subscriber no longer needs any of them is just what you need .

MOTIV-menu

is a useful infotainment service that is available in the menu of any phone that has a MOTIV SIM card installed.

With your help, you can receive information about your account status, balances on service packages, read a horoscope, find out the weather forecast and exchange rates, receive the latest news and much more. One-time request Weather, Jokes, News, Exchange rates RUR 5.00

Horoscope 10.00 rub. Pictures 45.00 rub.

Music, Video RUB 50.00 Games RUB 60.00 Entertainment voice portal RUB 35.00/min.

Subscription Weather, Jokes, News, Exchange rates, Horoscopes, Mood, How to become rich, Diets 90 rub./for 30 days Music, Video, Games 90 rub./for 14 days

1. All subscriptions are automatically disabled at the end of the paid period. The subscription fee is charged once; if you cancel the subscription early, the funds will not be returned.
2. Correct operation of the service in national and international roaming and outside the connection region is not guaranteed.
3. Prices are valid for MOTIV subscribers when they are in the MOTIV network in the territory of the Big Ural.

Weather (Ekaterinburg) SMS with the text STOP1023 to the number 2200 Weather (Nizhny Tagil) SMS with the text STOP1024 to the number 2200 Weather (Kamensk-Uralsky) SMS with the text STOP1025 to the number 2200 Weather (Pervouralsk) SMS with the text STOP1026 to the number 2200 Weather (Polevskoy ) SMS with the text STOP1027 to the number 2200 Weather (Serov) SMS with the text STOP1028 to the number 2200 Horoscopes (Horoscope of the day) SMS with the text STOP20 to the number 2200 Horoscopes (Aries) SMS with the text STOP2011 to the number 2200 Horoscopes (Taurus) SMS with the text STOP2012 to number 2200 Horoscopes (Gemini) SMS with the text STOP2013 to number 2200 Horoscopes (Cancer) SMS with the text STOP2014 to number 2200 Horoscopes (Leo) SMS with the text STOP2015 to number 2200 Horoscopes (Virgo) SMS with the text STOP2016 to number 2200 Horoscopes (Libra ) SMS with the text STOP2017 to number 2200 Horoscopes (Scorpio) SMS with the text STOP2018 to number 2200 Horoscopes (Sagittarius) SMS with the text STOP2021 to number 2200 Horoscopes (Capricorn) SMS with the text STOP2021 to number 2200 Horoscopes (Aquarius) SMS with the text STOP2021 to number 2200 number 2200 Horoscopes (Pisces) SMS with the text STOP2022 to number 2200 News (World) SMS with the text STOP40 to number 2200 News (Sports) SMS with the text STOP45 to number 2200 Currency rates SMS with the text STOP30 to number 2200 Jokes SMS with the text STOP80 to number 2200 Mood SMS with text STOP50 to number 2200 Diets SMS with text STOP70 to number 2200 Music SMS with text STOP1 to number 2200 Games SMS with text STOP2 to number 2200 Video SMS with text STOP3 to number 2200 How to become rich SMS with text STOP60 to number 2200 number 2200 How to disable a subscription If you have any questions related to managing the service, please contact the Contact Center by calling 111 (from a mobile MOTIV) or 8 800 240 0000 (toll-free call).

Contacting a consultant

If you don’t want to figure out how to disable subscriptions on Motiv yourself, then the easiest way is to visit the office of this operator with your passport or call the service phone number 111 (from a mobile phone with a Motiv SIM card) or 8 800 240 0000 (from any phone and from any corner countries).

Attention: If you yourself knowingly used the services by sending an SMS, subscribing or calling a paid number, and there is practically no way to prove fraud, then it is extremely difficult to get your money back. If the SMS was sent without your knowledge (by malware on your phone), by minor children, and most importantly, if you suffered from a clear fraud and you can prove it, then getting your money back is quite possible.

First you need to clearly understand how and under what circumstances the money was withdrawn. You need to find out the time of withdrawal, the short number, where the money went, how much money was withdrawn. All this can be found out from the account details or from a call to the help desk of your telecom operator.

Possible Internet problems

If a person does not like the Internet from a certain provider, then you can turn it off and not pay him money. This can happen if the client is in a weak coverage area, his signal constantly disappears, the line is often overloaded, which causes the connection speed to drop. If you want to improve everything without resorting to radical measures, then you can turn off your phone and move to a place more suitable for receiving signals - on the street, on a balcony or closer to a window.

Often the signal is lost due to the fact that concrete walls do not transmit it well. Problems occur due to overload of Motiv servers with numerous requests from subscribers: on weekends, on holidays and due to technical failures when the servers do not work at full capacity. Also, often signals from base stations and servers simply cannot reach the subscriber because his location is too far away - in a country house, in a village, and so on.

If the problems are persistent, it is recommended to file a complaint with the company. To do this you need:

• Find the “Welcome to Complain” service on the official website.
• Submit a ticket (request) in which you need to describe your situation in as much detail as possible and ask for help.
• Submit your application by clicking on the appropriate button.
• Wait for a response from the operator, who will write to the email address specified in the form and help you sort out all the problems.

You can turn off the Internet if it is not needed or its quality remains unsatisfactory for a long time by simply switching to any tariff that does not involve the allocation of Internet traffic for the subscriber. You can physically turn off the Internet by going to settings and disabling “Mobile data transfer” on the selected SIM card. It is possible to simply not use the network and not pay for it, then access will disappear when the tariff expires.

Thus, the Motiv 4g Internet settings are similar to the settings of any other operator not only in the Russian Federation, but throughout the world. If nothing happens after inserting the SIM card, then you will have to configure the device yourself. The process itself is very similar for iPhone, Android and Windows Mobile smartphones.

Motive to disable all paid services 2219

I constantly receive SMS messages on my phone from unknown numbers with the text “Hello, look at the photos + link”, or “Long time no see + link”. I always ignore these messages, because I know that if you click on the link, a virus will be downloaded to your phone.

Not long ago I connected myself to a Motiv SIM card, because for a number of reasons I had to give up my previous operator.

“Motive” offered me more favorable terms of service + a bonus for connecting.

One day I received an SMS on my Motiv SIM card from number 2219, where they told me that I was connected and in order to refuse it, I need to send an SMS to number 2219.

I was immediately wary, because nowadays you can’t send any SMS to ANYONE or ANYWHERE.

The support service or office staff will tell you in detail what options and subscriptions are valid for the number, under what conditions they are provided, and will also disable unnecessary ones at the request of the subscriber.

Click

"CLICK" is a new entertainment service on your phone. Interactive (pop-up) information messages with the most current MOTIV offers, the latest news, games and music will appear on the phone display.

The “CLICK” service is available to subscribers only with USIM cards. You can exchange your SIM card for a USIM card at MOTIV Sales and Service Offices. To use the service and read the message in full, just click on the “OK” button on the interactive message.

In the response message you will receive the requested information or a download link. If you want to disable the CLICK service, send an SMS with the text STOP to 2219 or use your phone menu.

Through digital commands

In this way, you can manage each service separately, disabling or reconnecting it if necessary, in several ways: by sending SMS messages to the service number, through the voice menu, or by typing USSD requests.

• For example, you need to disable . We send an SMS to number 1062 with the message text “OFF”. https://cell.motivtelecom.ru/sverdlovsk-oblast/sms_service_onoff - at this address you can find instructions for managing connected additional functions via SMS (required service numbers and text for messages).
• Let's say you need to unsubscribe from .

Then I found this link and that’s it)) I don’t receive any more SMS

touch.otvet.mail.ru

Complex offers

The most popular comprehensive offer from “Motiv” is the line of tariffs “INSTEAD!”. There are 5 of them. Each includes a specific set of services and costs differently. It is worth considering them separately:

• "For 300." The set includes 4.5 GB of traffic. Payment – ​​300 rubles.
• "For 600." 15 GB of traffic and 100 minutes of calls in the region are already available. The payment corresponds to the name of the tariff.
• "For 900." 30 GB of Internet and 200 minutes of calls are provided.
• "For 1200." 50 GB of network access at maximum speed and 300 minutes of talk time.
• "For 1800." The most expensive tariff, providing 100 GB of traffic, unlimited Internet at night and 400 minutes of calls.

Important! All plans are characterized by the fact that traffic when visiting social networks is not taken into account. This does not apply only to the cheapest plan

Also, calls to numbers in other regions are fixed for the entire line and amount to 2.5 rubles per minute.

[email protected]: a message arrives on your phone

Looks a lot like malware. She quietly sends SMS to this short number. You need to reset all programs from the phone (format the phone memory).

If it is a smartphone, then turn it off, hold down the star-green key-number 3 and turn on the phone without releasing these keys. The phone will reset everything unnecessary (programs, phone book, etc.).

d.)

You can view such information on the Motive website.

Most often, there is no charge for disconnecting services, and the procedure itself does not take much time.

For new clients

New subscribers can:

• purchase a SIM card in the company’s online store;

• switch with your number, leaving a request on the website - there is a promotion, thanks to which, upon switching, the subscriber receives 1000 rubles to the account.

How to disable all paid services based on motive

I described in detail that after a call, your window blocks the incoming call, preventing you from answering it - this behavior is unacceptable for a software product from such a reputable company as Motive

If you eliminate the above shortcomings of your program, then I think people’s opinions will change from distrust and rejection to the opposite.

I don’t deny that your software product MAY be useful for MOTIV users, but all the positive qualities of your paid services are offset by the negative ones.

Thanks for understanding.

_____________________

PS

In parallel with this, we organized our own investigation and found out how people become members of subscriptions without realizing it, and what needs to be done to unsubscribe from subscriptions and get their money back.

“This year there has been much less fraud from short numbers,” notes commercial director of TG MOTIV Ekaterina Khvorostova. — If in 2010 the total number of requests and claims for SMS fraud was about 5%, then this year it is only 0.5%. But still, the Company’s specialists constantly monitor the services provided by content providers and process subscriber complaints. People have recently become more attentive and responsible - they inform us about fraudulent services and spam mailings.

Similar dynamics are observed in the company Tele2 .

ON — to enable the service; OFF - to disable the service. The response SMS will contain commands to disable services. You should also call the helpline at 611

— We recommend using the “My Subscriptions” service to manage content services, which allows you to view the list of current subscriptions on the number, select new services, connect and disconnect services.

MOTIVE: Nowhere lower! 39 rubles per month

If at the time the daily subscription fee is withdrawn, the balance remains less than the cost of the subscription fee, then in this case the daily subscription fee is withdrawn once in full, while the balance becomes negative and the limits provided for by the daily subscription fee are assigned in full. Limits become available immediately after switching to active status.

The operator Motiv Telecom has existed since 1996, and during this time it has been able to create ideal service conditions for its subscribers not only within the Urals, but also when traveling around the country and the world. One of the best roaming services is called NON-STOP Roaming. Let's figure out how it works, how much it costs and how to manage it.

In order not to be left without your usual channels, you need to tune in to a digital signal. If you have the letter “A” on your screens, this is a signal to action.

Attention! Changing TP for corporate clients is not available through the LISA system. It is carried out through a call center specialist or upon written application in the office

The tariff is switched off automatically when changing the tariff plan or terminating the contract for the provision of communication services. IVR service is another service management service designed to make servicing Motiv subscribers simpler.

To activate a tariff plan, you must purchase a SIM card with an already activated service package at the company’s office or at retail outlets.

By paying a subscription fee of only 39 rubles per month, clients have the opportunity to use the following services:

• All incoming calls, as well as SMS messages – 0 rub.
• Calls within the Motiv network, to other mobile and landline numbers in the Sverdlovsk region - 0 rubles, 60 minutes per month.

In addition to attractive and very diverse tariff plans, users are given the opportunity, if necessary, to take advantage of additional optional features.

For new subscribers, changing the TP in the first month of service is free. For existing subscribers, the tariff can be changed free of charge once every 30 days. If less has passed, then 30 rubles will be debited for such an operation.

Please note that if you no longer have a single active number with Tele2, then Mans Tele2 will not be available to you. After we receive your application, we will contact you if we need confirmation to disconnect the number or any additional information.

Reason for how to disable all paid services and subscriptions

• A businessman who encounters an incomprehensible service for the first time will first check the account, making sure that the money is in place, he will calm down! This is what deferred payment is designed for!
• Why are money for calls and SMS written off immediately, but for paid services - AFTER SOME TIME? I can assume that there are some kind of offsets, payments to the bank, VAT, personal income tax, etc.

It is possible to completely or partially disconnect numbers. The service is free. MegaFon “Stop Content” You can activate the service through the “Service Guide” system or dial the command *105*801#. The service is provided free of charge. MOTIVE “Prohibition of sending SMS to content provider numbers” Send an SMS to number 1069 with the text: ON - to enable the service; OFF - to disable the service. Activation of the service - 12 rubles, daily payment 70 kopecks. MTS “Content Ban” Call the MTS help desk at 0890 and connect. The service is free and available on all tariffs. Rostelecom Call the helpline at 11802 Tele2 no Send a USSD request *153#. The response SMS will contain commands to disable services.

As a result, a convenient cover is created for various fraudulent schemes. In theory, this is beneficial to both operators and content providers. In practice, both are subject to popular anger and enormous negativity (and I must say, it is fair).

Important Operators, having assessed all the pros and cons, decided to stop making money from fraudulent schemes and began to stop attempts at schemes to take money from subscribers. In this regard, services have begun to appear that help protect users from paid content. Some of them restrict access to services on short numbers, and some disable them completely.

We present to you a table describing services that disable the ability to use the services of content providers using short numbers.

Operator Service name How to connect? Beeline “Black and white lists” Call number 0858.

The nature of the relationship in the triangle user-operator-service provider remains the same, only the amount will be debited from the subscriber one-time in response to an action proposed in such an SMS, for example, participation in events such as: a quiz, survey, social study, game, etc. . P.

How to connect to mobile Internet from Motiv

Connecting to the Internet involves selecting and activating one of the tariffs offered by the operator.
For Internet 4G from Motiv to work for you, you need a SIM card from the operator and a phone with 4G support. If you have an old Motive card without 4G support, you can change it for free at any operator store after presenting your passport. You can connect the selected tariff in several ways: through your personal account on the website (Lisa service), on the website itself without logging into your account, and also using SMS (sending a specific text to the operator’s short number) or USSD commands.

The Fox service allows you to manage your services: connect them, change them, disable them

USSD command is a code that starts with * and ends with #. There are numbers between the characters. This code is dialed into your phone like a regular number (as if you were going to call it). Then the call button is pressed. In a few minutes, the operator will connect you to a tariff corresponding to the code.

Dial the USSD command as a regular phone number to call

Please note that connecting to some tariffs is a paid service: the operator can charge an additional 30 rubles. You can also connect by phone: dial 8 800 240 0000 to contact operator support and tell us what tariff you want to connect to your number. You can also contact the nearest office of the company at one of the addresses.

You can connect to any tariff directly in the office

Table: Internet tariffs "Motiv" and commands for connection

Who gets your money

So, it is clear that the user is the loser. In this case, where does the river of benefit flow, i.e. User money? – stated above in general terms. And this, of course, is a simplification that there are only two beneficiaries; in fact, the schemes are many times more complex.

They contain so-called aggregators - wholesale purchasers of short numbers and holders of mutual settlement schemes with telecom operators.

Payments for unused vacation to military personnel of the 24th gru brigade Novosibirsk Land use rules of Novosibirsk latest edition Claim of the education department for recovery of damages from the school director salary Documents for refund of apartment tax 3NDFL certificate Moral damages for the theft of a scooter

—>

Sources used:

• https://cell.motivtelecom.ru/ekb/services/b2c/click
• https://yamobi.ru/posts/sms_subscription
• https://akakperevesti.ru/mobilnye/motiv-otklyuchit-platnye-uslugi.html
• https://sdaypdd.ru/kak-otklyuchit-platnye-uslugi-na-motive-samostoyatelno
• https://m-iskusnica.ru/motiv-otklyuchit-vse-platnye-uslugi-2219

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