Rostelecom Moving is a service that allows you to transfer your phone number, bonuses, purchase history, equipment and other attributes to a new address when you change your place of residence. From spring 2021, the option is available online. And if previously it worked only in some regions, today residents of almost the entire country can use it. To apply for the service, just go to the website https://start.rt.ru/pereezd, leave a request, wait for the decision of the company employees and data transfer. Below we will consider the features of the option, the subtleties of its design, cost, pros and cons.
What is the service Moving Rostelecom
Sometimes circumstances arise in life that force you to move to another region. In this situation, you not only have to transport things, but also reconnect Internet, telephone and TV options. At the same time, bonuses, usual numbers and other individual parameters change. The Moving service from Rostelecom allows you to transfer personal information to another address without changes or hassle.
The application can be submitted online at pereezd.rt.ru or submitted to the office. After this, Rostelecom employees independently organize the movement of the Home Internet, Home Phone and Interactive TV options. It is enough to indicate in the application the new and old residential address, the days of deactivation and activation of the service.
Filling out an application
On the main page of the site: https://pereezd.rt.ru/, click on the bright “Fill out an application” button, and you will be offered an application form. First you need to introduce yourself, indicating your region of residence, full name and phone number. After submitting this form, you need to wait for a text message on your phone containing the code. If you use your personal account, you can log in automatically.
Now we fill out the form for the new address where the service will be transferred, the approximate dates for leaving the current apartment and moving into a new one. You will also need to indicate the day and time range in which the provider's technicians can arrive to pick up the equipment for installation at the new address.
Next, we mark all those services that are subject to transfer, check the correctness of contact details and other information and confirm them. The application receives a number that allows you to track the status of consideration/execution. It takes two business days to process your application, during which the company’s employees will call you back to agree on some points and clarify details.
Important! The service is provided taking into account technical capabilities at the new location. If there is no Rostelecom infrastructure at the new address, then, alas, “Moving Online” will not be available to you.
What is it for?
Before the advent of the online moving option rt dotka ru Rostelecom, address translation took place according to a complex algorithm. The following steps had to be completed:
- A man went to the office and wrote an application to turn off the Internet, TV and telephone.
- At the same time, an application was submitted to connect these services to a new address.
- Next, it was necessary to wait for the technicians, who were supposed to install the cable and set up the equipment.
The process is labor-intensive and risky, because a person could previously rent out equipment. In this case, additional difficulties arose and the risk of penalties increased. The service of moving to another city from Rostelecom allows you to avoid such difficulties and speed up the process of transferring personal data.
The peculiarity of Moving by Rostelecom ru is that there is no need to terminate the contract. Internet, telephone and television are transferred by the operator itself after submitting an application. All you need to do is provide information about yourself, outgoing and incoming addresses. The transfer occurs according to the following algorithm:
- transfer of application for relocation rt ru;
- providing information on the timing of the move;
- carrying out technical work by Rostelecom specialists with cable laying;
- disconnecting the service at the old address and connecting to the new one.
Submitting an application to move to another apartment on the Rostelecom website excludes termination of the contract. The data is simply updated with the balance, account number and other information saved.
Region of operation
Previously, the service covered the North-West region of the country, which covers different areas. The Moving program works in any central service center where you can connect to Rostelecom communication services and organize a move to another apartment.
- For your information
- After writing the application, service employees will dismantle the line and connect it to the new address. The work is scheduled according to deadlines, so the wait will not take much time.
The technical equipment in its previous form is installed at the new address and connected to the line. If necessary, the necessary settings will be made. Benefits, bonuses and balance account are saved in the new location and are valid to the same extent.
Terms of use of the service
Knowing how to arrange a move to Rostelecom, you can speed up the process of transferring several services to a new address. After receiving the application and processing it, RT employees will organize transportation, and after that, connect the user to the new address. Today, the conditions for obtaining a Rostelecom Moving certificate have been simplified as much as possible. The option is available even when moving between several regions, and not just cities, as was previously the case. To obtain information on using the service, you must contact the operator at the call center number indicated above.
To clarify the possibility of using the service, take the following steps:
- Log in to the official website of the provider.
- Select the necessary services you plan to move to your new address.
- Provide contact details and address where you want to connect.
- Get information about data transfer options. The advantage of such a check is that the information is provided instantly.
After a little analysis, you can decide on the possibility of using the Moving service from Rostelecom. If you have any questions or difficulties while studying the option, you can always dial the support service at 8-800-10-008-00 and get detailed advice.
How services are transferred
Rostelecom is not required to terminate the contract. It allows you to transfer all basic services - home Internet, digital TV and even landline telephone. The procedure is initiated by submitting an application. It contains all the necessary data - current address, new address, contact numbers. If you are moving to another city, there is nothing wrong with that - “Online relocation” from Rostelecom works even between regions within the same macro-region (for example, Northwestern).
The transfer is performed as follows. After receiving the application, Rostelecom specialists will clarify the timing of the move and coordinate the time for carrying out technical work at both addresses. All equipment, along with settings, will be moved to the new apartment. The cable from the access panel will also be laid here. If necessary, specialists will update the router and set-top box with updated settings. In this case, the contract is not terminated (the data in it is simply updated) - the subscriber retains the balance and accumulated bonus points.
Advantages and disadvantages
Moving from Rostelecom is a popular option that has a number of positive and negative aspects. Let's look at it in detail.
Advantages:
- The price of the service is free. There is no need to pay to move previously connected options.
- Large selection of design methods. Depending on the situation, you can order Moving from Rostelecom through the official website, by calling the hotline or by visiting the office in person.
- High speed and simplicity. There is no need to perform any complex actions to solve the problem. The fastest way is to go to the official website and submit an online application.
- No worries. The main work of moving information between addresses is performed by company employees.
- Saving. When you sign up for the Moving service from Rostelecom, there is a 50% discount on services for the first two months.
- All settings are saved and can be updated. The client retains his phone number, points, bonuses and purchase history.
- The leased equipment (TV set-top box, router, etc.) is retained. It does not need to be redeemed or returned to the provider. In addition, all settings are saved unchanged.
As for the disadvantages of the service, there are practically none. The only thing users complain about is the delay in responding to the application. In addition, there may be difficulties with the transfer if it is impossible to connect the service to the new address.
Description
Telephone, television and the Internet have firmly entered the modern life of any person. A certain quality of services pleases, and the bonuses significantly save the budget.
If you are satisfied with the choice of provider, but you have to move to a new place of residence, you can retain all the previous privileges specified in the contract with Rostelecom.
- For your information
- Rostelecom relocation operates online and is available in any region of the Russian Federation.
Rostelecom's Moving service does not require a visit to the company's office; the system is convenient for any subscriber of the company. In the service window on the provider’s website, you need to enter a new area of residence, your own personal data, and a contact phone number.
Submitting an application
The “Online moving” service from Rostelecom is available on the official website ttps://pereezd.rt.ru/. You just need to submit an application of the established form with all contact details. By filling out the form, you will simultaneously check the possibility of a new connection. The response to your request comes within 2-3 days.
A nice bonus - for customers who use the service, the first 2 months after connecting, the subscription fee is charged with a 50% discount.
If problems or difficulties arise during the process of transferring the service, dial 8 800 1000 800 or describe the situation in a letter and send it by e-mail:
Algorithm of actions on how to terminate a contract
If you no longer require the company’s services, first of all, you should prepare the required documents:
- an existing copy of the contract;
- the device itself;
- equipment acceptance/transfer certificate;
- Your passport.
After making sure that there is no debt on payment, you need to inform the company representative about stopping the use of its services.
How to use Rostelecom
A convenient online service allows Rostelecom clients to maintain their usual quality of life after moving to a new home.
Now subscribers do not need to reconnect to the Internet or rewrite the contract. All you need to do is fill out an application on the Moving Online website at pereezd.rt.ru or via the toll-free hotline 8-800-100-0-800. After filling out the application form, the company’s specialists will organize transportation and then connection of the equipment to the new address. Using the new “Online Moving” service, the client receives:
- saving equipment settings or the ability to update them,
- usual home phone number,
- discount of half the cost of services for two months.
Accumulated points, bonuses, as well as purchase history are saved.
Important! available not only when moving within the boundaries of a populated area, but throughout the region as a whole.
