Beeline provides subscribers with cellular communication services, high-speed home Internet and television. The provider tries to accommodate regular users, so if you change your residential address, you will not have to contact the service center again, draw up a new contract for servicing home communications, or update your equipment. All this is provided within the framework. Before packing things for another home, it is recommended to find out a number of nuances and limitations of this offer.
Beeline is provided free of charge. At the appointed time, the technician will arrive and connect the Internet to the new address for free, preserving your personal account, tariff and balance.
Beeline helps you save energy and time
Using Beeline, the subscriber:
- will save time and money on things necessary for a new settler (instead of concluding a new contract);
- will retain the usual tariff plan and all connected options;
- will use previously purchased equipment;
- will not lose funds already on the balance sheet;
- will leave your username, password and all loyalty achievements.
When moving, Beeline Internet, interactive television, and other tariff packages are preserved. The option is free for all Beeline subscribers; funds are not debited from the account for activating the service. But remember: you can use the Beeline service only when moving to a new apartment in the same city. If you leave a populated area, even within the same region, the option does not activate.
What do you need to do to “move”?
It’s easy to connect Internet or TV from Beeline in your new home! Do the following:
- Contact the call center of the operating company at +7 (499) 322-37-33 or leave a request on the website;
- The provider's representative will check the availability of an access point at the specified address and agree on the date and time of the work;
- On the appointed day, wait for the technician to reconnect the line and set up the modem and TV set-top box.
- You can use the services immediately after connecting the equipment.
Algorithm of actions for registration of services
When moving to a house where Home Internet from a VimpelCom subsidiary is already connected, proceed as follows:
- call the Beeline call center at 8 800 700 8000;
- within a few minutes the operator will find out the probability of connection;
- agree on the most suitable day and time for a visit from a specialist who will make the necessary adjustments;
- use the service package immediately after connecting.
Remember: when moving, take the equipment from your old apartment: TV set-top box, Wi-Fi router, etc. There is no need to take away the installation cables (run from the front door to your device)! The equipment will be used at the new address.
If the house at the new address is not serviced by the Beeline provider:
- contact the service center regarding connection prospects;
- leave a request on the company’s website or in your Personal Account;
- If you cannot connect at the nearest office, write a request for a refund from your account.
Perhaps the “Move” option from Beeline will seem too simple and elementary. Believe me, you will appreciate it when you immediately and without unnecessary hassle begin to use the usual services of the provider, and without additional investments.
Beeline helps you save energy and time
Using Beeline, the subscriber:
- will save time and money on things necessary for a new settler (instead of concluding a new contract);
- will retain the usual tariff plan and all connected options;
- will use previously purchased equipment;
- will not lose funds already on the balance sheet;
- will leave your username, password and all loyalty achievements.
When moving, Beeline Internet, interactive television, and other tariff packages are preserved. The option is free for all Beeline subscribers; funds are not debited from the account for activating the service. But remember: you can use the Beeline service only when moving to a new apartment in the same city. If you leave a populated area, even within the same region, the option does not activate.
Where is it provided from Beeline?
Internet connection is performed only within one city. You can use your tariff in any home in your city that has the ability to connect to the Beeline operator.
How it works outside your city
If you decide to move to another city, then the algorithm for connecting to the Internet will be different from Beeline. Let's look at the most popular options.
Moving to a private house
If you decide to move to a private home, be sure to consult with a specialist so that he can check the possibility of connecting to your Home Internet. If possible, you can do the following:
- Fill out an application on the website for Internet access at your new place of residence.
- Come to the office yourself and draw up a contract for the provision of
When signing a contract, you can choose any tariff you like and choose the time when the specialists can install it for you.
How to transfer home Internet and Beeline TV
Beeline's "Moving" offer involves moving home Internet and television together or separately. If this happens on the territory of one locality, then the tariffs and connected additional options remain unchanged. To travel to another city, there are several ways:
- Go to the company’s official website and reissue documents online. To do this, open any address and go to the resource, click on the Internet and TV item. Click on the submit a request button, then an application will open where you need to indicate the exact address of the new place of residence and personal data. After some time, a specialist will contact you with all the details of the procedure.
- To activate home Internet from Beeline, call technical support at 88007008000 and leave a request to the operator.
- Order connection of the service at the provider's sales office.
You can also call the short number 0611 to switch to an operator who can accept your application.
Do I need to take my equipment with me?
When connecting to “Home Internet and TV,” clients buy or rent equipment that allows the Internet to operate. Thanks I won't have to do this again.
When moving to a new address, the client must simply take with him the existing devices for digital Internet and television (a set with a TV set-top box and a Wi-Fi router), since they will be used at the new place of residence. The cable running from the door to the router should be left - in the new apartment you will need to run another one.
Expert opinionVictorMontazhnik Beeline. 8 years in the company. Knows everything about the company's home services. If the equipment is rented, and for some reason the service cannot be connected at the new place of residence, then the router and set-top box must be returned to the company's office.
Moving to an apartment where there is already Beeline Internet
If you moved to another apartment and discovered that the former owners were also serviced by the Beeline provider and left the cable connection unchanged, then the re-registration process will be significantly simplified. User Actions:
- Call Beeline phone number 8 800 700 8000.
- Wait for the specialist's response. Explain the current situation to him.
- The consultant has the right to request personal data, passport details, personal account number to confirm identity.
- The manager will replace the user's address information in the contract.
When packing, be sure to take Beeline equipment from your old apartment. If it is leased, then in case of loss you will have to restore the equipment at your own expense.
Important! From the old address, be sure to pick up , if available, a set of TV set-top boxes and a Wi-Fi router.
The TV set-top box is on your lease; you must take it with you to your new address.
The Wi-Fi router is most likely on your property.
All equipment will be used at the new address . Login and tariff will remain the same.
If you need to additionally connect the Home TV service , indicate this to the operator or in the application form, you will be assigned a courier who will bring the TV set-top box.
There is no need to cut the Internet cable that the installer previously installed for you (runs from the front door to the end device).
You have moved to a house that is not connected to Beeline Home:
- you can track information about connectivity on the website in the Home Internet section or leave a request to connect at home by calling 8‑962‑200‑11‑10;
- The balance of funds in your account after moving to a house without Beeline Internet connection can be returned by writing an application at the Beeline office. Be sure to pick up the TV set-top box from your old address and return it to the office.
use the service when moving within your city . If you move to another city, you will need to sign a new contract.
What to do if the house is not connected to the Beeline operator
If you decide to move to a house that is not connected to the Beeline provider network, then you can call the call center operator to put you on the waiting list. He will clarify your address, enter it into the database, and as soon as such an opportunity appears, you will be notified about it, and you will be able to use the Home Internet from Beeline.
Operators can service houses only with the permission of the management company. Therefore, to speed up this process, you will need applications for a desire to connect from forty apartments in your building. If there are so many applications, the management company will draw up an agreement according to which Beeline will be able to install Internet in your home. After this, you will immediately be notified that connecting to Home Internet from Beeline has become possible. Next, you will need to select a tariff, indicate a convenient time when installers can come to install the Internet from Beeline, and from that moment you will be able to use the Internet in your new place.
In this article, we told you how you can change your place of residence while maintaining all your Internet settings, what steps you need to follow, and what advantages this service brings. You also learned what to do if your home is not connected to the Beeline provider, but you wanted to would like to use the services of this operator.
Other options
When the client moved and discovered that the previous owners also used the services of the Beeline telecom operator, there is a convenient offer called “Express Moving”. It is through it that you can install the equipment yourself, without a visit from an installer. To do this, the client will need to call the operator at the help desk and use the instructions provided.
If you have any questions about the “Moving” option, it is recommended to contact a customer support operator or go to any company office for consultation with a specialist.
The “Moving” option, although it seems unnecessary and too simple at first glance, is actually a very useful service. Moreover, the mobile operator allows you to use such a service completely free of charge.
Features and Limitations
The option has its own specifics, as well as some restrictions. Before connecting, you should familiarize yourself with the nuances of the proposals:
- When moving to another apartment, transferring Beeline home Internet is available to all subscribers of the operator.
- The home you are planning to move into should already be serviced by a provider. You can find out information about this on the official website.
- It will not be possible to arrange a “Move” from Beeline to another region. The offer is valid within only one locality.
- Offer not valid outside the city.
Internet and TV to another address from Beeline - this is a convenient way to save money and time. There is no need to sign up for a new contract again, purchase equipment, or visit the operator’s sales office. To apply, just visit the official website or call the hotline. But it should be taken into account that the option is valid on the territory of one locality and city. By the way, look at the reviews of the new line of Closed People tariffs.
Sources
- https://beellne.ru/service/pereezd
- https://beelineru.ru/pereezd
- https://Moscow-BeeLine.ru/stati/obzor-uslugi-pereezd
- https://24-Beeline.ru/uslugi/pereezd
- https://Balashiha-BeeLine.ru/stati/obzor-uslugi-pereezd
- https://internet.gde-luchshe.ru/help/kak-sohranit-domashnij-internet-ot-bilajn-pri-pereezde/
- https://beelinex.ru/usluga-pereezd/
- https://MySotoS.ru/operatory/beeline/usluga-pereezd
- https://beelinehelp24.ru/bilajn-uslugi/pereezd
- https://mirbeeline.ru/service/pereezd
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What's happened
The Beeline operator offers cable television and home network and telephony services for high-speed connections. At the same time, it provides special equipment for receiving the signal and distributing Wi-Fi. To connect you need to fill out an application, to do this you can do the following:
- Visit the official website and fill out the application online.
- Call the operator’s hotline at 88007008000. The answering machine will tell you about available options and tariff plans, and will also accept an application for connecting your home Internet.
- Go to the sales office or operator service point.
By the way, here we described all the steps of how to connect your home Internet.
After filling out the application, a time is agreed upon, after which a specialist comes to the apartment to install the necessary equipment for receiving the signal. An agreement is also concluded and the subscriber is assigned a personal account number.
When changing your place of residence, Beeline offers. It provides the following benefits to the operator’s subscribers:
- there is no need to enter into a new contract;
- all subscriber data remains unchanged: login, password, personal account;
- additional Beeline services remain when moving to another apartment;
- when changing your place of residence, the connected tariff, balance, and equipment provided by the company are retained;
- The whole procedure goes very quickly, so when you move to another house, you can already use Beeline services.
It should be noted that the procedure for transferring Internet and television is completely free for users of the operator’s services.
