It is difficult to imagine modern life without high-speed home Internet and digital television. And, the Beeline company strives to provide its subscribers with these services of the best quality, and to make their use as convenient as possible.
Until recently, in order to change the tariff you had to contact the provider’s office, and to top up your balance you had to look for an ATM. Now everything has become much easier! To manage your home Internet and digital television, there is a personal account, which you can log in from your phone or tablet, or from your computer.
Go to Personal Account
The My Beeline personal account is a modern and convenient tool for managing your personal account. It is always at hand, and all the most popular tools are available in one click. For example, you can use it:
- Find out your personal account balance, the amount of the subscription fee and the cost of connected tariffs and services.
- View the characteristics of current tariffs and, if necessary, adjust them or change them to more profitable ones.
- Get full cost details and network connection statistics.
- Block the Internet and home TV during the holidays.
What is a “Personal Account” and why is it needed?
Login to your personal account.
A user's personal account (PA) is a special online tool with which subscribers of a cellular company independently manage their accounts.
For example, here is the option:
- control your balance on your phone;
- find out the monthly subscription fee according to the tariff, the cost of connecting to other service packages;
- view statistics of expenses and Internet connections;
- independently connect additional services, switch to new tariffs, temporarily block the Internet and digital TV.
Regardless of which tariff plan the user is connected to, Beeline provides a single account for Internet services, TV and cellular communications.
Disabling home Internet via personal account
Since we have already discussed managing services, it is worth saying a few words about disabling them if such a need arises. After all, it is not always possible to be behind a stationary device. In the event of a long vacation or upcoming business trip, you may need to temporarily stop providing the service.
And there is such an opportunity - called “ Voluntary blocking ”. This service is also available to every owner of a Beeline personal account, and the period of its use can be arbitrary, but cannot be more than 90 days.
A complete shutdown of the services provided cannot be done through your personal account, since this requires termination of the contract by directly appearing at the office. But through the personal account you can submit an appropriate application for disconnection in advance. It is worth noting that urgent termination of the provision of services under the contract is possible only if there is no debt on the account.
Features of Beeline's Personal Account
Until recently, to change their Internet service package, subscribers visited the provider’s offices, and topped up their accounts only through ATMs and self-service terminals.
Today, all these and other options are available to users on the company’s official website in LC.
To do this, you only need a PC, laptop, tablet or phone with the Beeline mobile application installed and access to the network.
Check balance
To see the balance of money by your number, you need to log into your personal account, open the “Profile” section, and the “Personal Account Balance” item. Information about the availability of funds and the date of the next subscription payment will appear on the monitor.
Control expenses
Constant monitoring of the list of services provided by the provider helps subscribers spend their own money economically. For example, through the Personal Account, users have the opportunity at any time to disable paid additional functions that are not necessary.
Change tariff plan
Having gained access to the personal account, users independently switch to other tariff plans of the provider. To do this, a special switch is installed opposite each package, which changes color when activated.
At the same time, for each tariff the operator provides all the necessary information: cost, validity period, list of services in the package, etc.
Manage services
In order for users to independently manage the functions within the connected tariff package, the provider has developed a separate section for the personal account, which includes the following categories:
- number management;
- message settings;
- safety.
In this section, subscribers have the opportunity to configure their own number and contract, switch to Beeline from third-party providers while maintaining the number.
In the message settings, users choose how to receive them: as an SMS to a mobile phone or by email.
To restore or change the access password to your personal account, there is a “Security” subsection.
Manage home Internet and TV
The user-friendly interface of the personal account allows everyone to manage their wired Internet independently.
In the account, users are provided with the following information:
- balance on balance, Internet traffic;
- information on the tariff used;
- report on the consumption of money and megabytes for the selected period.
If necessary, subscribers purchase additional traffic.
Home TV is available in this section. Each user himself enables or disables the service in his personal account. Authorization information is specified in the agreement with the company.
Receive information about bonuses and promotions
Checking the availability of bonuses provided by the operator is available in the user account. Login is possible not only through a PC, but also from a mobile phone using a special Beeline application.
To get information you need:
- log in to your personal account;
- indicate the region of registration of the subscriber;
- select a locality;
- enter a phone number;
- Request a one-time password via SMS message.
Next, the “My Beeline” folder opens, the “Bonus Account” subsection. The current balance will appear on your computer monitor or smartphone screen. Details of how bonus points are calculated are also provided here.
Checking bonuses.
Cabinet functionality
The capabilities of Beeline's personal account are constantly expanding. The company regularly conducts a variety of bonus programs and promotions. After authorization, the user will have access to the following options:
- Checking the status of your personal account;
- View the tariff plan. If there is a need to change the tariff, this can be done in the LC;
- Management of additional services;
- Account details;
- Replenishment of balance;
- Blocking and unblocking a personal account.
Registration in the “Personal Account” of the home Internet
Beeline offers different accounts for individuals and legal entities. They differ in their set of functions.
For individuals
To gain access to their personal account, private users register on the official website of the cellular company https://my.beeline.ru/login.xhtml.
First, dial the combination *110*9# on your smartphone and press the call button. The operator sends an SMS notification with a password and login (10 digits of the client’s phone number).
The personal account has 3 sections:
- "My Beeline."
- “Home phone + Internet Light.”
- "Home Internet + Television."
After registration, login to your personal account is available from any computer. A special Beeline application is pre-installed on smartphones.
For legal entities
To connect an account, representatives of organizations fill out a special application form on the website and send it to the company’s email.
Opportunities in LC for legal entities:
- familiarization with the catalog of offers of the mobile operator;
- activation of tariffs, management of package services;
- viewing subscriber information;
- control of expenses for negotiations of all corporate numbers;
- constant communication with technical support;
- viewing expense statistics in graphs for the selected period;
- setting up SMS about all operations performed by company employees;
- viewing the archive of reports, payments, transactions;
- other options.
The main advantage of activating a personal account for large companies is the ability to control the actions of all their employees.
Useful tips
Tip #1
Home Internet from Beeline is high-speed Internet access via fiber optic cable. The maximum Internet access speed depends on the tariff; it can be up to 300 Mbit/sec.
Tip #2
Anyone can connect to home Internet from Beeline, the main condition is that the provider’s fiber optic network must be connected to the house. Availability of technical connection capabilities can be checked on the company’s website.
Tip #3
Do not place your home Wi-Fi router next to other household appliances. This may cause significant signal interference.
Tip #4
Protect your home Wi-Fi with a hack-proof password; unauthorized connections can significantly degrade the speed of your home Internet.
Tip #5
To reduce your cell phone and Internet costs, choose one of our comprehensive home plans.
Login to “Personal Account”
All Beeline network users are provided with 1 personal account address, but depending on the chosen tariff, the list of options varies. There are also different ways to register and log into your account.
By phone number
To enter your personal account, instead of a login, use the Beeline phone number without the first digit 8.
To receive the password, you need to dial the combination *110*9# and press the call button. The operator will send an SMS with a temporary code valid for 24 hours. Therefore, it must be changed immediately after logging into your personal account.
During the day, the password is provided via SMS no more than 5 times.
Login to your account by phone number.
No password or registration
Each Beeline cellular user has the opportunity to log into their personal account without registering on the site or password from any device in which a SIM card is installed.
To do this, the subscriber turns off Wi-Fi on the gadget and connects to the 3G or 4G mobile Internet. Next, you need to go to the official portal of the Beeline company. Authorization in your personal account is performed automatically.
But when logging in without registration and a password, the operator limits the range of functions of the account. In this case, the client will not be able to make changes to the settings and use some options. There is only access to basic information on the subscriber number and package services.
By login and password
Beeline clients have access to their personal account using a login (phone number without 8 or +7) and password (provided by the operator when concluding an agreement).
There is no need for additional registration on the provider's website. The password can be changed after logging into your account.
Two important advantages of management via personal account
The first thing that can be noted is the speed of access to any services connected to the client, as well as the ability to independently control them and disable them if desired. Detailed information is provided to the user on absolutely any service for familiarization and more effective use in the future.
The second important advantage is complete control over the expenditure of finances, as well as other resources, such as:
- number of minutes spent on calls;
- volume of mobile Internet traffic used;
- the amount of funds in the account, as well as bonuses.
This allows you not only to control current expenses, but also to plan a budget, calculating expenses for future months. There are several ways to do this.
Mobile “Personal Account”
The most convenient way to manage your own phone number is through a gadget on which a SIM card is installed. The operator offers its clients to do this through a personal mobile account.
To use it, a special application developed by the provider, “My Beeline,” is first downloaded to a smartphone or tablet.
After installing the program, the client registers according to the operator’s instructions and gains access to the mobile account. Then, through this account, the subscriber can check the balance of his phone at any time, top up his account if necessary, independently connect/disable additional services, change tariff packages, etc.
Access recovery
Forgotten personal account password is a common problem. To restore it, click on the “How to get a login” link under the login form. Next, you need to enter your login or personal account number, after which the service will generate and send a new password via SMS or email.
Important! Don't forget to set a new password in your router settings.
If you have forgotten your login and cannot see your personal account number in the agreement, click the “I don’t remember my login” link. A form for restoring authorization data by phone number or email address will open.
How to recover a forgotten password
If the client has forgotten or lost his login and password, he can restore access to his personal account. To do this, you need to send the appropriate request to the operator or dial the combination *110*9# on your phone and press the call button.
The old password cannot be recovered; a new one is created. The provider offers a temporary code, and after logging into the account the user changes it.
In such a situation, it is not recommended to guess the old password yourself. After 10 incorrect attempts to enter characters, the personal account is blocked for 24 hours.
Receiving a new password.
If you lose your login information
Password recovery form for your Beeline personal account via home Internet
Since access is provided to the client only after entering the correct password, what remains to be done if it is lost? Everything is quite simple - you can quickly recover your password by filling out the appropriate form on the website. But to do this, you need to know, at a minimum, the contract number under which the service was connected.
Even if this data is not at hand, there is still a possibility of recovery. All you need to do is call Beeline customer support (24/7) and provide the following information:
- full name of the subscriber;
- accurate passport data of the client;
- the address where the connection was made.
After such a request and if the data is fully consistent, the subscriber is informed of his contract number, and is also provided with a password for access to the personal account, which can then be changed at his own request.
Payment
Having a personal account allows clients to independently replenish the balance of a telephone number, pay for packages and additional services at any convenient time (24/7). In this case, you can deposit funds to the account of another Beeline subscriber.
Available in the office. After connecting it, the balance is replenished automatically when funds are spent up to the established limit.
There are additional services that are available even with a zero phone balance, for example “Trust payment”.
There are different options for depositing funds into a cell phone balance, but the most popular among users is “Top up from a bank card.”
How to pay by bank card
Each subscriber has the opportunity to link his or her plastic card to a mobile account and then transfer money from it to the balance automatically.
For one-time phone top-ups, linking a bank card is not necessary.
How to check the ability to connect through “Personal Account”
To check the possibility of connecting to the Internet via a personal account, the user fills out a feedback form and sends it to the provider.
The application must contain the following information:
- registration (residence) address;
- contacts (email, phone number);
- method of obtaining information;
- order with personal wishes.
Next, a company specialist contacts the applicant. If it is provided in the specified region, the date of the technician’s visit to install the equipment and configure Wi-Fi is discussed with the subscriber.
Setting up the router for the Internet
Regardless of the model of the Beeline router, setup involves going through several stages:
- After the main wire is inserted into the Internet\Ethernet connector and connected to the computer, you log into the browser.
- A link is entered. The IP address that needs to be entered is written on the bottom of the router: 192.168.1.1.
- Logging in will require you to enter username\password. In both lines write – admin.
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The router path is fixed. Further actions depend on the brand and model of the router.
Asus
When access to the system is gained, further actions for Asus are determined by the instructions:
- Select the connection page – WAN or Internet.
- Go to the “Connection Type” section, select: L2TP or L2T+dynamic IP.
- Enter your login and password. They are provided by the company during the conclusion of the user agreement.
- Fill in the sections: host name and PPTP/L2TP - tp.internet.beeline.ru.
- Confirm actions.
Setting up Wi-Fi requires going to the Wireless tab. Enter the name of the connection at your discretion. Next, you need to select the type of network authentication: WPA-Personal, enter a personal password, and save the entered data.
TP-Link for Beeline
You must log in to the network using the standard algorithm. Using the following instructions will allow you to configure the TP-Link router on your laptop after logging in:
- Select the type of connection: WAN or Internet.
- Enter passwords and codes.
- Enter the host name - PPTP/L2TP, tp.internet.beeline.ru.
- Press the “Accept settings” button.
- Create a security password. Select the WPA-Personal network. Save data.
Smart Box
It is recommended to connect and establish a network connection on the Smart Box using the following algorithm:
- After logging in, select “Quick setup”.
- Go to “Home Internet”. Select network – Beeline.
- Enter the data specified in the provider agreement.
- Go to the “Wi-Fi network of the router” block and, if desired, change the name and password.
- Return to the “Guest Wi-Fi network” section and fill in the passwords/codes again.
If a TV set-top box is connected, then you go to the “Beeline TV” tab. The LAN port of the router is indicated there, then the saving of the entered parameters is confirmed. At the end, it is important to reboot the equipment and then check the network functionality.
Zyxel Keenetic Ultra
You should set up a router from Beeline using an accelerated method. After pressing the “Web Configurator” button, actions are carried out according to the following algorithm:
- A new password is set.
- The settings are applied.
- In the “Network” column, select the wireless connection option.
- The name of the network changes.
- The device is rebooting, check the connection.
The Zyxel setup is the fastest of all the models in the review, and users usually have no problems with it.
Wi-Fi router Beeline
You will have to reconfigure your Wi-Fi connection if the system fails. The connection is carried out in several stages:
- Find the “Wi-Fi Network” button in the bottom panel.
- Confirm the connection through the Beeline provider.
- Go to the Internet browser, specify the route: 192.168.10.1. Enter the standard login/password.
- Open the main menu list. Select “Basic Settings”, then “WAN”.
- Set encryption marks: in WPA – TKIP, in WPA2 – AES.
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Finally, you should make sure that the security password is saved. To do this, go back to the “Security” tab.
Almost every router can be configured independently if you follow the instructions described by the wizards. If difficulties arise, you can contact the operator for help.
Beeline support service
If users of cellular communications and home Internet have questions about the services or functionality of the personal account, they can contact the support service for help at any time.
Answers to the most popular questions are collected in the “Support” section on the provider’s official website.
If the user does not find a topic that interests him in the proposed list, he can contact the operator via online chat or send a letter describing the problem to Beeline's email. A company specialist will answer in order of priority.
If you don’t want to write letters or chat, you can contact the operator directly. To do this, you need to call the provider's hotline at 8-800-7000-83-78 or 0611. Calls from mobile phones are free.
Home Phone and Internet Light account
This account was created specifically for those who do not have Internet and mobile phone services. To access this account, use your personal account number. This number is provided upon concluding an agreement with.
The password that you need to use is provided by the installers at the time of activation of services from the company.
If your password has been lost or you have forgotten it, you can also recover it through the website form, or by contacting the Beeline hotline staff.
