How to activate a new MTS SIM card yourself

Sometimes new MTS users do not know how to correctly activate a SIM and start using activation services. Despite the fairly simple procedure, it may differ depending on the operator, so each operator should clearly follow the activation procedure described on the envelope for the purchased card and tariff plan.

Activation of MTS SIM card

Let's assume that the subscriber is in a situation where he has a new card, but no envelope. In this case, when activating from phones, you must follow the following rules:

• save the set of documents that contain the activation code;
• The card must be activated before the date of possible first use of the services indicated on the envelope;
• activate the card immediately after purchasing the tariff plan;
• activation occurs so that a new mobile subscriber registers telecommunications equipment, and a hardware connection is made to the service services - to do this, just call any number from this card.

You can determine whether the card is activated or not by calling the new number. If the answering machine tells you that the number does not exist, it means the card is not active.

If the card is successfully activated, but the phone is turned off, the voice informant will report that the subscriber is offline. If you find it difficult to activate and don’t know how to activate an MTS SIM card on your phone, visit any store where you can get detailed instructions. Or call MTS support service for free from a landline number 8-800-250-8-250.

Activating an MTS SIM card from a mobile phone

Unlike many other companies that offer to enter a combination of numbers to activate a card, MTS has simplified the SIM activation process. To do this, just turn on the phone with the new card and perform any action, for example:

• enter any ussd command, for example, MTS Service to obtain the necessary information about the number *111# to familiarize yourself with the tariff;
• call the support service 0890;
• make a welcome call to any familiar number;
• activate in the MTS store when purchasing the package.

How to switch to another MTS Internet tariff via USSD

In the age of high technology, you will no longer surprise anyone with 3G and 4G Internet. However, the latter option is in greater demand among advanced users of the World Wide Web. We bring to your attention the most popular USSD, through which you can switch to MTS Internet tariffs:

• “Smart Mini” – dial *111*1023# and press the “Call” button;
• “Smart” – send the request *111*1024#;
• “Unlimited” – activated by request *111*3888# and the call key;
• Smart + – dial *111*1025# and confirm your decision with the call key;
• Smart Top – send the command *111*1026#;
• “Ultra” – activated by system request *111*777#;
• Red Energy – to go, dial *111*727# and press the call key;
• “Connect-4” – send a request *111*307#.

After sending any of the presented commands, the selected tariff will be activated on the device within a few minutes. For more correct operation of the TP, it is advisable to reboot your gadget.

Important! Before sending USSD, be sure to read the rules and agreements of each tariff. Detailed information on each of the TPs can be obtained on the official MTS website.

Activation of the card for tablet, router and home automation devices

The activation process on a tablet, router or smart device is slightly different due to the free minutes that are not included in the service package. To activate, select one of the convenient options:

• connect the SIM in the MTS salon;
• dial *111#;
• call MTS back on the federal phone number 8 800 250 8 250 and ask the operator to activate the card for the devices.

Many users are perplexed why do any actions on the network if the phone has already been identified. The process of registering a phone on a network is associated with the technical features of telecommunications equipment.

Customer reviews about MTS

I have been using the company's services for many years. I decided to transfer my child to MTS. I stopped at a company salon on the way and turned to a consultant. The girl immediately helped me choose a number and tariff that was convenient and quite economical for him, and activated the SIM card. The whole operation took me about 10 minutes, including finding a free parking space.

I have been a MTS subscriber for several years and the whole company is ours, but until recently my relatives used another large operator. But during the crisis they decided to save money and switch to MTS. I went to the salon to buy 3 new numbers at once, but, unfortunately, all operators were in stock, but not MTS, so I had to look for another place to buy a card.

It so happens that every few years I change mobile operator. Either a more convenient tariff appeared, or the job changed and everyone got used to a different network. This sometimes helps you save a lot. I moved to MTS on the advice of colleagues at a new job. Without any problems, the quality of communication is at the level, even the Internet does not slow down anywhere.

I sometimes buy new numbers for different purposes. I often ask you not to activate them right away, so that you can only turn on the desired tariff as needed, for example, before a trip. I have never encountered any problems activating a SIM card.

Activating an MTS SIM card on a modem

The principle of activating a SIM card on devices has already been described above, but for modems, including those configured as access points (routers), it is worth clarifying a few points. First of all, please note that the modem may or may not be designed to work with the 4G format, which MTS now provides access to in large cities. The procedure for activating MTS depends on the format for which it is designed to work on the network.

In practice, the modem for a personal computer is activated automatically when connected. At the same time, you can send any service command from the interface, for example, find out the status of the package through the Mobile Assistant *111#. If you are not sure about activating the modem, namely if there is no connection, call back from another MTS number on 0890 or from a landline phone free of charge 8 800 250 8 250. The operator will help you figure out whether the card is activated and why there is no connection.

We do magic on the phone

A similar problem mainly occurs on Samsung smartphones. We ourselves have not noticed any problems with other manufacturers, and users confirm this. Regarding the lack of online registration on Samsung, entire topics have been created on websites and discussions have been launched on forums. We don’t trust such sources and contacted technical support. If you didn’t know about it, here is the link to the chat https://livechat.support.samsung.com/Customer_new/RU. Well, or other methods https://www.samsung.com/ru/info/contactus/.

Here's what Samsung advises:

• Reboot the device. In most cases this helps. Another option is to get a SIM card. In general, in any unclear situation you need to reboot the device;
• Search for networks manually. The path is as follows: Settings – Wireless networks – Mobile communications – telecom operators;
• Turn airplane mode on and off;
• If the above does not help, then you will have to return to the factory settings. Follow this path: Menu – Settings – General – Backup and reset – data reset. We warn you that this information will be deleted, so save everything valuable to a third-party storage device: contacts in a SIM card, photos on a memory card or in the cloud. Samsung recommends creating a backup using the Smart Switch program
  . Don't forget to have a Google account. After returning to factory settings, you will need to enter your username and password to unlock the device. If you do not remember this data, it is better to delete your account first.
• On forums it is often advised to download the latest operating system update, citing the fact that the operator cannot obtain the phone’s IMEI when registering on the network, since when updating, the numbers automatically change to SN 0000. You will have to flash the device to a more recent one. Go to Application settings - about phone - software update. Actions are performed at a charge level of 60-70% and via Wi-Fi.

If nothing helps, then contact the service center, however, practice shows that they will do the same thing there: they will return the device to factory settings and reflash it to the latest software version.

Purchasing a MegaFon starter package requires performing certain steps to register a new number in the provider’s network. Most often, a newly signed subscriber does not even think about how to activate a SIM card, since the sales assistant takes on these concerns.

In the article:

But there are situations when there is no urgent need to use the number, and for the time being the purchased card lies on the shelf. In order to get full access to mobile services at the right time, you need to know how to independently activate a Megafon SIM card or how to use the professional assistance of an operator for these purposes.

All necessary and relevant information on this topic is disclosed in this review of the Internet assistant Tarif-online.ru. After reading our material, you will learn how to register a new number from your phone and how to activate a Megafon SIM card on a tablet or modem.

Let’s immediately discuss the nuance with reactivating a blocked SIM card. This procedure will be only briefly touched upon in the material presented here. You can find out more about it in our detailed article.

The provider offers to activate the Megafon SIM card in several ways and from a variety of devices.

Activating a card for a tablet from a phone

Activation directly from the tablet (for example, tariffs of the Connect line) will take place by performing the following actions:

• insert the card into the device;
• the card will automatically connect to the MTS network, as a result, a form will appear on the screen to fill out, some of the information you will find on the envelope;
• top up your account if necessary using one of the options;
• enter the service command *111#, with which you will receive the entire range of available services.

As a result, the card from your tablet device will begin to connect to the network.

How to fix the error

When a problem occurs, the device is unable to exchange calls. After all, the operator is denied access to IMEI. Let's look at ways to eliminate the described bug.

Airplane mode

Initiate a new network search by turning on the “airplane” option. After activation, the smartphone begins to detect the operator again. Pull down the top curtain and click on the silhouette of the aircraft. Or use the settings:

• in the “Connections” tab, click on the “Other networks” button;
• Click on the checkbox next to “Offline mode”;
• click “OK” in the confirmation frame that pops up;
• After 1-2 minutes, deactivate fly mode by unchecking the specified item.

Reinstalling the SIM card

If, after manipulating the “flight”, it still says “Not registered on the network” when dialing a number, what should I do? Samsung presents a radical method, which consists in a primitive “restart” of the SIM card. To correct the situation, remove the drive from the phone, wait 2-3 minutes and insert it in its original place.

Installing a SIM card in another device

It doesn’t hurt to check the SIM card as part of another gadget. If the error persists, call the mobile company and ask to change the card, keeping the old number.

Software Update

Reflash the device to the current version of the software component:

• Having opened the gadget configuration, click on the “About device” button (“About phone”);
• tap on the line “Software update”;
• check new upgrades;
• if there is nothing to download, a message will appear indicating that the latest versions have been installed.

Changing the SIM card of a mobile operator

Your Samsung Galaxy may experience a lack of mobile phone support in a certain region or area. Then insert into the device the SIM card of an operator working in a specific area.

However, be sure to take the previous advice and scour the web for updates before purchasing another card.

Operator assistance

The phone is “not registered on the network” - a problem with Samsung can be solved by contacting the operator’s hotline. Explain the problem to technical support staff. As a result, you will be provided with a configuration that determines your connection to the mobile network. These are APN settings that regulate the amount of information broadcast.

IMEI repair

• after obtaining root rights, restart the phone;
• install the Android Terminal Emulator utility;
• open the software and type the mount directive to find out about the EFS name;
• find the section name highlighted in the screenshot;
• enter the following sequence of characters to save IMEI (instead of Xs, substitute the name EFS);
• to revive the unique 15-digit code, type the command indicated in the image (also in place of the X’s is the EFS name).

Unlocking MTS card, SIM recovery

Unblocking a blocked card if technically possible

Please note that a previously activated SIM card may be blocked by the operator due to non-use or long-term debt. After some time, the number will be removed from service. What can you do if you find yourself in such a situation? First of all, contact the MTS store, whose employees will check the technical feasibility of restoring the number. If it exists, after replenishing the account and paying off any possible debt, the card will be unblocked.

• contact the MTS office;
• find out technical feasibility;
• top up your account when unlocked.

Unblocking and activating a lost card

If you do not have a SIM card on hand, but have documents or it was purchased using passport data, the SIM card with the number can also be restored in some cases.

• contact the MTS office;
• find out technical feasibility;
• get a new SIM card;
• activate it as described.

Blocking and restoring a lost card

If you lose your phone or card, you first need to block the number. To do this, we recommend calling back the number 8 800 250 8 250 and blocking the number. To do this, you will need to answer a series of questions from your application form.

To restore access to communication services, you need to reissue the card. To do this, visit the showroom and pay for the service. Don't forget that when using LTE-compatible devices, you must be given a special type of SIM card - USIM, which anyone can get without additional payment. For a new MTS SIM card, activation is carried out according to the scheme described above.

If you are interested, for example, in how the MTS Smart Unlimited SIM card is activated, the procedure will depend on the device you are using. Since this package is initially aimed at smartphones, you can activate the services with a regular call to any number. Free minutes are included in the service package according to the tariff of the entire Smart line.

Step-by-step instruction

New cards are not only being purchased for phones. The tablet and USD modem also need to be connected to the network. So we have prepared step-by-step instructions for owners of each device. By following them, you can do everything yourself without any difficulties.

Connect from your phone

To activate an MTS SIM card on your phone, follow these steps:

1. Remove the card from its packaging.
2. Select the desired size from those suggested on the stencil. If you have a push-button phone, you will most likely need a full size; modern smartphones have connectors for micro and nano-SIM.
3. Install the SIM card in the correct slot in the device.
4. Turn on your phone.
5. After the device has booted and found the network, enter *111# on the keyboard.

This is the entire activation process. Now all you have to do is test the connection by calling any of the numbers. Did you manage to get through? So everything is ok.

If a failure occurs and you are unable to register online, you need to call support. To do this, dial 0890 from a mobile MTS, and 8 from a landline number or another operator’s number.

To make a call, you will need an active card, so you can call from a friend's phone.

Activation from a tablet

To connect a new MTS SIM card on your tablet to the network and gain unhindered access to the Internet via 3G or 4G, you need to perform the same steps as described in the paragraph above.

So, after unpacking and installing the SIM card into the device, find the dialer application and dial *111#. If you have any difficulties, you can always call the MTS operator from your mobile or any other number so that the call center manager can help resolve your issues over the phone.

Registration of the modem

And if everything was logical and understandable with the previous points, then new users often have a question: how can an MTS SIM card be activated for a modem or router if there is no way to make calls from this device?

Follow this instruction:

1. Plug the modem into the USB port of your laptop or computer.
2. Wait until the automatic installation of all drivers and applications is completed.
3. Activation will be performed in parallel and without your participation.

Now everything is ready to go and all you have to do is go to your personal account to find out the details of the tariff plan and check your balance. Everything is fine? Are you ready to surf the Internet!

Activating a new SIM card

Immediately after purchase, activating an MTS SIM card is not difficult:

• open the paper bag received at the sales office;
• find the plastic base and carefully break out the card;
• insert the SIM into the phone, turn on the device;
• when prompted, enter the PIN code found on the plastic base.

Usually these steps are enough to activate a new SIM card on your own. If it doesn’t help, try making a paid call, sending an SMS, going online, or use the methods listed below.

How to register an MTS SIM card online

Phones detect operators automatically; this does not happen only in case of an error or lack of coverage. To register an MTS SIM card:

• open the package. Erase the protective layer from the PIN code - you will need the combination later;
• Break the card out of the plastic base. Don’t throw away the last one, it will come in handy;
• insert into the phone and turn on the device. When prompted, enter the PIN from the plastic base or closed envelope, if one is found inside the kit;
• go to the mobile system settings;
• select the section “Network”, “Search for operators”, “Available networks” or similar;
• start a manual coverage search or wait for the automatic one;
• in the list of available operators, click on MTS. If you don't see what you need, return to the coverage area. You can register a SIM card in the network of another operator, but then the services are provided on roaming terms.

Software Update

A radical method, but judging by the reviews, sometimes it helps - this is a software update, if an update is available for your smartphone.

Connect to the Internet, preferably to unlimited and free Wi-Fi.

Open settings.

Go to the “Software Update” section.

Check if there is an update.

If so, update the device and check if the error has gone away.

Not registered on the network - how to fix the error: So, you have your brand new Samsung Galaxy S7 or any of the other androids, and suddenly you find the error Not registered on the network. "Not registered on the network" message

usually appears when trying to make a call. The easiest way to solve this problem is to manually add a network operator. Take a look at this guide to see what you need to do.

Error correction Not registered on the network

1. Go to Settings
2. Find Wireless Networks
3. Go to More – Mobile Network
4. Click Telecom Operators

The device will search for all available networks in your area. From the list of found networks you will need to select your mobile operator. Ready.

If your Samsung Galaxy S3, 4 or 5 says Not registered on the network, what should I do?

Yes, any, even flagship smartphones like Samsung Galaxy S3, 4 or 5, are also susceptible to this error. Usually the message Not registered on the network appears when you want to make a call or write a text message to someone, and suddenly this error pops up. What to do then? Why does this error occur?

In order to make a call or write an SMS, your mobile operator must receive your phone number, when this is impossible to do, then a window pops up with the message Not registered on the network or the subscriber is not registered on the network.

Why does this happen? This is probably not important, but for information - sometimes when updating the Android operating system, the numbers and letters in IMEI change to SN 0000. Sometimes this happens when replacing a SIM card, the phone cannot find the network and needs your help

Offline mode

First way

, which can easily help is to turn on and off airplane mode on your phone. Each of you knows how to do this. What happens? When you turn on airplane mode, the radio on your phone turns off and it stops receiving a signal. After you turn off the flight mode, the radio transmitter will again search for the operator’s network signal. If this method does not help and the phone again says Not registered on the network, go to method number 2.

SIM card

Second way

, also very simple, is to remove the SIM card from the phone. Before removing, turn off the phone so that the firmware does not accidentally leak; do not immediately insert the SIM card back, you need to wait a little, literally a couple of minutes. So, we took our phone, turned it off, took off the cover, took out the SIM card, waited a couple of minutes, inserted the SIM card, put the cover back in place, and turned on the phone. We are trying to call. If the error Not registered online no longer appears, then hurray, we succeeded! Well, if not, don’t rush to get upset. Let's move on to method number 3.

Checking the functionality of the SIM card

Third way

provides for this possibility when the cause of the error Not registered on the network is not the phone, but a faulty SIM card. What to do in this case? Let's check the functionality of your SIM card on another device. If it doesn’t work there either, then contact your mobile operator to replace the SIM card. If the SIM card in another phone works fine, then you should use method number 4.

Firmware is to blame

In the fourth method

, we recommend updating the firmware. First, check to see if an update has arrived over the air on your phone itself and you haven’t noticed. If there are no updates, then you will have to reflash your phone yourself.

This video provides a solution to fix the error Not registered on the network

for Android phones, and in particular for common Samsung phones. This solution works for all android phones.

Setting up a new SIM card

Modern SIMs do not require additional configuration. The parameters for providing communication services are saved in the system by default or are requested automatically in the first seconds after starting the device. If they don't work:

• SMS, go to the section and open the settings. Enter +79168999100 in the “Message center number” field and save. The combination is valid for Moscow and the region, check the number for the regions on the MTS website;
• MMS and Internet, go to https://moskva.mts.ru/personal/podderzhka/mobilniy-internet/nastroyki-telefona-modema/avtomaticheskie-nastroyki-telefona. Enter your phone number in the appropriate field, answer the verification question and click “Submit.” When the settings arrive, open the package and click on “Install”.

If the settings are not saved automatically, try entering the data manually. Find the necessary information using the same link by selecting “Manual settings” in the list of sections on the left.

Interface and work in LC

MTS Personal Account consists of the following sections:

Natalya Technical specialist, user support on mobile communications issues.

Found an inaccuracy

If you find an error or inaccuracy on the site, please write in the comments or feedback form indicating the link or title of the article and a brief description, we will quickly figure it out and write an up-to-date answer for you!

• My MTS;
• Expenses;
• Services;
• Rate;
• Support;
• Settings.

You can open each of them in the menu on the left.

The “My MTS” section contains information about the balance and remaining packages under the tariff plan.

Here you can activate automatic payment or use the promised payment, as well as add additional packages.

The Expenses section provides information about expenses for a specified time period. You can also order invoice details there.

In the “My Services” tab, information about connected subscriptions, paid and free services is available. Here you can disable unnecessary ones or activate new ones class=”aligncenter” width=”499″ height=”383″[/img]

The “Tariff” section provides information about the current tariff plan and allows you to select a new one.

In the “Support” tab there is an Interactive Guide that informs you about the capabilities of the application. It also contains answers to the most popular questions, conveniently divided into categories.

In the “Settings” section, you can see who the number is registered to, change or fill out passport data, change the password for logging into your Personal Account, block the number, and set up call forwarding.

At the top of the page there is a row of buttons:

The far right button allows you to go to the pages of MTS services - Money, Cashback, Good'ok and others.

The MTS Personal Account allows each user to independently configure their SIM card - change the tariff, connect services, monitor the balance and connected packages, etc. To authorize, you will need to provide a phone number and an SMS with a password will be sent to it. If you wish, you can change your profile access code to your own in your Personal Account settings.

What to do if the MTS SIM card is not activated

If the SIM does not work, there are 3 reasons.

1. The activation method is not suitable. Try others - it’s better to contact your nearest service office.
2. The card is faulty. Buy a new one or send MTS a request for a replacement. Template: https://static.ssl.mts.ru/uploadmsk/contents/1655/zayavlenie_na_zamenu_i_dogovor_poruchitelstva_sim.pdf.

The SIM card has been blocked due to lack of paid activities for more than six months. If the subscriber does not use the number, the operator has the right to refuse service unilaterally.

New subscribers always ask the question “ How to register an MTS SIM card ?” This is necessary to make calls, send text/multimedia messages, and access the Internet. There is little complexity here.

Activation methods

When purchasing a starter package at a store, try to resolve the issue related to activating the number on the spot. Potential subscribers often leave the store after a purchase, which explains the popularity of the question “ How to register an MTS SIM card in a phone .” There shouldn't be any difficulties. You need to call 0890, press the 0 button to connect to an operator, he will advise you on further actions.

There are force majeure situations; due to the loss of the starter pack packaging, the subscriber cannot enter the PIN code correctly. Repeatedly entering an incorrect value will result in the card being automatically blocked. To bring it into working condition, you need to contact the company’s office. The manager will help subscribers who have no idea how to find out when an MTS SIM card is registered. Don't forget to take your passport and service agreement with you if you are not on prepayment. By the way, subscribers of the MTS corporate network can use the MTS virtual manager to perform a number of procedures.

I can’t log into MTS’s “Personal Account” - reasons

Some subscribers are interested in why I can’t log into my “Personal Account” on MTS. The reasons can be very different. The first one is entering the password incorrectly. If you cannot remember the password and constantly use the phrase “I can’t log into my personal account,” link the “Personal Account” login to your account on one of the social networks - these are Vkontakte, Facebook and Odnoklassniki. Linking to a Windows account is also provided.

In order to link, you need to click on one of the social network buttons in the authorization form. At the next stage, we enter the phone number and password. Now the binding is complete, you can forget about the password. The main thing is not to forget the password for your social network account (usually people don’t forget it, because they are ready to sit there for days without knowing a break).

“I can’t log into my MTS personal account because it won’t open” is another common complaint. If the password is correct, but the site still does not allow you to log into the system, this may mean that the operator is performing some technical work. In order to get into your “Personal Account”, try logging into it later. And there is no need to swear at possible malfunctions - not a single service in the world can boast of 100% stability.

If you cannot log into your MTS “Personal Account”, try changing your password - it is quite possible that you simply forgot it. To receive a new password, just order it via SMS, indicating your phone number in the form. After some time, you can try logging in with new information. If the system still does not work, call the help desk and clarify the reason for the non-working state of the MTS “Personal Account”.

In some cases, an alternative method of logging into the MTS “Personal Account” may help you - it involves using the “My MTS” mobile application. Download it from the application store for your mobile platform, enter your username and password, log into the system and perform the necessary actions there. The functionality of the mobile application is not as wide as that of a full-fledged “Personal Account”, but you can still perform basic operations there:

• Find out the remaining included minutes;
• Change tariff plan;
• View the list of connected services;
• Request details.

After some time, you can try again to enter your “Personal Account” on the MTS website.

Additional information on SIM registration

It won’t hurt to find out how to register an MTS SIM card via the Internet. This will save time for more important matters and expand the possibilities of using the card. Not everyone has the free time to visit the office of a company that provides cellular communications services. Try to activate a new phone number by dialing *111#, call button. If it was not possible to register an MTS SIM card in this way, contact the operator by calling 0890 from a mobile phone, 8 800 250 0890 from a landline. Regardless of what device the card will be installed in (smartphone, tablet), the activation procedure is the same. When using a modem, it is enough to insert a special device to physically connect the information signal with its distribution medium into a computer, laptop, and wait for the software to be installed. The card is automatically activated when connected to the Internet.

Watch a not very detailed registration video

Knowing how to register an MTS SIM card online, you can immediately start using a mobile number. If, for some unknown reason, the message “Not registered” appears on the screen, you will have to contact the MTS office with your passport. If the reason is a faulty chip, a new card will be issued. Sometimes the operator carries out a temporary block in the absence of replenishments for a long period of time.

Possible problems and their solutions

If you turn on your mobile device and it shows that the phone number is not registered in the Megafon network, you will not be able to make or receive calls. The malfunction may lie in the SIM card or in the smartphone itself. Self-recovery and testing can occur as follows:

1. Almost every phone has an Airplane Mode feature. Activate it and turn it off. This is necessary so that the device begins to search for a signal again. This button can be located anywhere, it all depends on the model of the equipment and the design of its internal interface. You will get the same result if you reboot your smartphone. If operation is restored to the previous mode, it means there was a software failure in the system.
2. Try removing the SIM card from the slot and reinserting it. Did not help? Then inspect its appearance for any violation of the contact pad or general integrity. Connect the SIM card to another mobile phone. If it also does not catch the network, then the problem lies with it. Contact Megafon's customer service department and ask for a new duplicate. The procedure is performed free of charge.
3. If the SIM works fine in another device, the problem is hidden inside the smartphone. Try changing the firmware, maybe the problem is at the software level. Contact the experts in this matter. Carefully inspect the condition of the SIM card slot. It can become deformed from the influence of external factors and prevent contact. Don't try to repair it yourself, you may only make it worse. Contact a specialized service or purchase new equipment.
4. The reason may lie in the actual absence of a signal. If you are outside the coverage of the provider's base stations, nothing will work.