How to disable content in your personal account yourself

Paid mobile subscriptions annoy many Tele2 subscribers. And it's not just that the content provided is not worth the money. You can activate a subscription accidentally or connect it deliberately, but then forget about its existence. And all this time the operator will charge the service fee. A couple of mobile subscriptions can “eat up” a subscriber’s entire monthly budget. Have you also encountered this problem? Then from this article you will learn how to disable subscriptions to Tele2 from your phone and in other ways, as well as how to prevent the connection of content services to your phone in the future.

The need for Tele2 content for subscribers

Connecting services is often a profitable option for clients. It allows you to save time searching for information. Let's look at what services can be activated as part of paid content:

• weather;
• horoscope;
• Exchange Rates;
• information for business;
• incidents;
• political news, etc.;
• entertainment software: jokes, aphorisms, videos, music, pictures, 18+, etc.

The Tele2 “Stop Content” option can be used only once; if the “Subject” is disabled, it cannot be reconnected. Therefore, it is recommended to check the list of your services, set up relevant ones and cancel unnecessary ones, but do not abandon the service completely. For example, the options “Traffic Police Fines”, “Online consultation with doctors”, “Anti-virus for smartphone” may be useful and necessary.

What it is

What is content on Tele2? This is information that you can download, order or copy to your phone. Content in Tele2 is an entertaining content available to every subscriber, which sometimes causes misunderstandings between the company’s clients and support specialists, because you can activate the service absolutely by accident, and the money for its use is actually withdrawn. Therefore, it is worth periodically checking what services you have connected to. Sometimes Tele2 content takes up a significant part of phone expenses; this phenomenon is not at all uncommon, but not everyone knows what exactly the funds are charged for.

How to block subscriptions?

Instructions for logging in and working in your personal account.
Blocking mobile subscriptions using any of the methods mentioned below does not cancel existing active subscriptions. Therefore, before you set a ban on connecting content services, check the availability of connected subscriptions and cancel them. If you don’t know how to do this, then here is a list of articles that will help you: “How to disable paid subscriptions on Beeline” “How to disable subscriptions and How to disable paid subscriptions on Tele2?

There are two ways to block the ability to connect subscriptions (regardless of your telecom operator) - create a separate account to pay for content services or prohibit calls and sending SMS to short paid numbers from your phone. Each of these methods has its positive and negative sides, so let's look at each option in more detail.

1. Creating a separate account to pay for content services. The Federal Law “On Communications” obliges mobile operators to create separate personal accounts to pay for the services of content providers. True, cellular companies are free to do this only at the request of the subscriber. Here is the verbatim quote:

   Thus, any subscriber can contact the operator’s office and write an application to open a content account. After creating such an account, the operator does not have the right to write off money for content services from the subscriber’s main account. Therefore, in order to exclude any possibility of accidentally connecting a mobile subscription, it is enough to keep the content account balance zero - the service cannot be activated if there are not enough funds to pay for it.

   Pros: - 100% protection against accidental connection of mobile subscriptions with a zero account balance.

   Cons: — To open an account, you must personally appear at the operator’s office.

   But Tele2 subscribers can open a content account without leaving home! All you need to do is dial the USSD command ✶160# on your phone. After sending the request, the operator will create an additional account for the subscriber, funds from which will be spent only to pay for the services of content providers.

2. Block the function of sending SMS and calls to short numbers. True, only Megafon and MTS subscribers will be able to block content subscriptions in this way. We are talking about (on Megafon) and “Content Ban” (on MTS). But Beeline and Tele2 do not provide similar services.
   “Stop content” and “Ban content” establish a ban on calls, sending SMS and USSD commands to paid short numbers. However, their effect does not apply to numbers belonging to the operator itself, as well as toll-free numbers of various services (for example, Sberbank number 900 or numbers starting with “8–800”).

   Pros: - You can connect without leaving home by dialing a special combination on your phone. — The service does not apply to useful service numbers.

   Cons: - The service is only valid in your home region. Therefore, if the subscriber is traveling in Russia or abroad, there is a possibility of accidentally activating a mobile subscription.

You can connect to MTS and block the ability to connect mobile subscriptions using a simple USSD command ✶984# or by calling the MTS contact center 0890. In the future, the service can also be disabled independently using the command ✶985#.

You can activate “Stop Content” on Megafon using the command ✶105✶801# or in your “Personal Account” (lk.megafon.ru). If necessary, you can cancel the “Stop Content” option using the USSD combination ✶526✶# or with the help of a Megafon contact center specialist by calling 8-800-550-05-00.

In conclusion of today’s article, there is a good video about how mobile subscriptions are activated on fraudulent sites and how to ban the connection of content provider services once and for all:

Ban on subscriptions

Debiting funds from your account may be associated not only with subscriptions from Tele2, but also with information services from third-party resources. Sometimes subscribers accidentally connect third-party services by following a link or subscribing to a newsletter, which over time has become paid. You can block all connected services using the command *152*0#. With its help, sending thematic content will be deleted.

You can ban paid subscriptions on a Tele2 number in the office - to do this you need to write an application and open an additional account. This . After activation, payments for all services not directly related to mobile communications will be debited not from the main balance, but from the additional one. If you do not replenish it, then you will not be able to connect to new unwanted subscriptions.

The service is free. There is no commission for replenishment. You can check your content account balance using the command *160*1#. You can also cancel the service at a Tele2 salon or by calling technical customer support at 611.

Content from Tele2 is easy to connect and disconnect, you just need to go to the website or type a short command. Unsubscribing from unwanted content can sometimes be difficult if its source is not the operator, but third-party companies. The company’s employees can help with this - contact them on the 611 hotline and they will help you get rid of subscriptions if you can’t do it yourself.

Checking subscriptions

Official website of the Cheboksary Vodokanal: how to log in and register in your personal account?

Users of the mobile company begin to check their subscriptions when they notice a rapid debiting of funds from their balance. To prevent this from happening, it is recommended to check the services used once every two weeks, since the subscriber does not always understand that he is connecting CBG Tele2 content (paid offers).

The service sends SMS and makes an automatic call to confirm the activation of paid content. Confirmation of consent is not required, and many subscribers of the company mistakenly believe that such SMS do not mean anything. In fact, if you do not send a reply SMS prohibiting connection, the option is activated and funds are debited from the balance.

Call technical support

You can check the services you are using by calling the single number 611. Following the answering machine prompts, you need to connect with the operator. The manager checks the mailing list and disables the service. In most cases, you need to provide the contract number with the company and your passport details.

Office

You should find the nearest company office on the official website and visit the communication center. You must have a passport and an agreement to use Tele2 services with you. Employees check the list of active offers in front of you, disable unnecessary ones or completely deactivate them.

Personal Area

You can check your subscriptions in your personal account on the operator’s official page in the “Services” section. This is also where new services are connected and irrelevant ones are disabled.

The most popular and easiest way is to check the mailing via the USSD command. From your mobile phone, dial the combination *144*#. In response, the subscriber receives a list of active software.

How to connect to the service

Receiving subscriptions through such a service can be useful. With their help, the subscriber receives the necessary information. Here the client gets the opportunity to activate new applications, as well as manage mailings. You can do this in the following ways:

• Personal profile. The account is provided to Tele2 subscribers. First, the client must enter the link https://tele2-tarify.ru in the browser and follow it. Then authorization in the personal account is required, a password and login are entered, or a phone number is used. After entering the main page, you should find the “Services and Tariffs” item. The entire list will be displayed on the screen; all you have to do is move the slider to the “Active” position.
• Call the operator. Through the cellular communications manager, you can not only subscribe, but also unsubscribe from content. On your cell phone, dial 611. After connecting, you need to provide your passport information to confirm the identity of the owner of the SIM card. The employee will provide information on active subscriptions, as well as their price. If desired, the client will be able to connect new options.
• Company office. The operator will ask you to provide identification. After this, you can make a request to receive parameters for existing subscriptions and activate the ones you need.

• note
• All of these methods can be used to disable a service completely or remove certain types of services.

Connect and receive

How to log in and register in your Samara Vodokanal personal account?

As already mentioned, content can be useful as well as annoying. For those who agree with this statement, let's briefly dwell on the issue of connection.

As always, Tele2 offers several options for connecting:

A service with which you can manage your SIM card 100% - “Personal Account”. After authorization, you will need to find a section with a list of all available services for connection and select the ones you like most. The operator has created a special portal dedicated exclusively to mobile subscriptions. The site URL looks like this - wap.teleru. By visiting it and going to the “Catalog” section, you have the opportunity to choose a subscription to any amount of content. By clicking on the item you like, you will see the information required for registration, namely the code and the number to which it needs to be sent. An example of a window can be found in the photo below. Subscription window Weather on Tele2

Messages are usually delivered daily from 9 a.m. to 9 p.m. local time. It is worth noting that you have a choice of how to receive information, which consists of three points:

• SMS
• MMS
• WAP

Definition

The content discussed in this article is otherwise called “Mobile Subscriptions”.
This is a service from the Tele2 operator, the essence of which is the ability to receive the most up-to-date information of an entertaining or informational nature. Examples could be a newsletter, exchange rates, or even the latest jokes. For many users, the service turns out to be useful, because in order to find out the outcome of a match or always receive new music, they no longer need to waste time searching for the necessary information. All the most important things will be sent to you as notifications.

How does the subscription connect?

It is well known that no service can be provided to a subscriber without his consent. But when it comes to mobile subscriptions, this rule is not always followed. Thus, there are three possible ways to connect mobile subscriptions:

1. The subscriber activated the subscription himself. That is, he voluntarily activated the service. For example, you chose a subscription through an online catalog or SIM menu; dialed a command on the phone, sent an SMS or called the number indicated in the advertisement.
2. The subscription was activated at the initiative of the operator. From their “generosity”, operators like to add a couple of additional paid services to favorable tariffs. The first time the service is provided free of charge (usually for 2 weeks). Of course, you can disable unnecessary options later. But if the subscriber suddenly forgets to do this, the service will be considered extended and provided for a fee.
3. The subscriber activated the subscription accidentally. As a rule, accidental connection of a mobile subscription occurs while surfing the Internet. There are many fraudulent sites on the Internet where the user is deceived into giving his phone number in order to subsequently activate the subscription. It is also possible to connect a content subscription in one click - when the user follows some seemingly innocent link.

So, we have found out how subscriptions are connected, now it’s time to find out how to protect yourself from them and set a ban on mobile subscriptions to MTS, Beeline, Megafon and Tele2.

USSD command

Banning Tele2 content is possible through a special code command. To do this, you will need to enter the code numbers *605*0* on your mobile phone, and then indicate the number of the active subscription. After sending the request, the option will be disabled.

• Interesting information
• If a subscriber accidentally activates some services, the company will not return funds for their activation to the account. To prevent money being written off, it is recommended to refuse the service completely. This means that the client can enable the “Content Denying” function, and then no subscriptions will be enabled.

Additional ways to refuse services

If you do not want to make a request via the USSD command or deal with your personal account, you can contact the service center at 611 (or 8-495-97-97-611). Voice the problem to the employee and make a request to disable unused paid services. A similar principle of disabling various services is also carried out in Tele2’s stationary customer service departments.

Before contacting the department or call center, you should prepare a passport of a citizen of the Russian Federation, which will be required to confirm your identity. If the applicant is not the owner of the number according to the documents, it will not be possible to obtain information in this way - in such cases you should use your Personal Account or USSD commands.

Option Description

Not many subscribers use this function, but it is provided to all Tele2 SIM card users. This is a special application that is built into the card by default. The client can obtain the necessary information via telephone without access to the Internet. Searching for information of interest is not difficult, as it is divided into categories for convenience. Users can obtain information on the following topics:

• latest news from the world of politics;
• materials that are classified as 18+;
• You can check the current exchange rate;
• find out the latest news from business or the world of sports;
• get weather information;
• make a request for entertaining quotes and jokes.

After selecting a category, the company withdraws a certain amount of funds from the account for using the option. The cost should be clarified on the official portal of the company.

How to disable all subscriptions on Tele2

There are many ways to see and remove connected unwanted services. This can be done through special commands, a mobile application, calling technical support, etc.

From phone

To disable paid connections that eat up a lot of money from your account, you can use the USSD command *153#, in response to which a list of active paid services with commands for deactivation will open. What need to do. Select unnecessary content and enter commands sequentially. Wait for the notification that the service has been successfully disabled, then move on to the next command, and so on until you get rid of everything unnecessary.

Recently, complaints from Tele2 subscribers have become more frequent that RNKO RIB funds are being debited from their account. To disable such write-offs, you need to enter the word STOP in the SMS and send it to 1591. In this way, you can get rid of daily write-offs, illegal ones at that.

Through your personal account

In your personal account on the Tele2 website, you can not only view paid services, but also unsubscribe from them.

1. Go to your account and log in.
2. Tap on managing subscriptions and remove unnecessary items.

This method will help you quickly decide how to unsubscribe from Tele2 subscriptions.

Using the My Tele application

Disabling subscriptions through the application is carried out by analogy with your personal account on the operator’s website. You need to download the application, log in and log into it. There we find the “my services” tab, tap on it. All active options will open, from which we select the unnecessary ones and disable them.

Via the hotline

If you cannot solve the problem yourself, then contact the hotline at 611. A specialist will help you get rid of unnecessary content.

You can also come to the Tele2 salon in person, contact an employee, presenting your passport.

Disabling online subscriptions

It is most convenient to analyze the ancillary services, options and packages available on your number on the operator’s website in your Personal Account, or on your smartphone in the My Tele2 mobile application. Having opened the service management tab, you need to click on the “Connected” link. A list of all connected services will appear. If you find subscriptions in it that you do not need, then you need to go to the settings of these services and disable them.

This method may not work if you want to block a subscription to “Jokes”. This is explained by the fact that such information entertainment is connected through the SIM card menu. Therefore, you can get rid of them only through the specified menu.

USSD request

The USSD command 1446# will allow you to obtain information about all existing subscriptions (provided on a paid and free basis). After entering this combination on your phone, you must click on the “Call” button, after which the relevant information will be received in the form of an SMS message.

ussd

There is also a way to only find out about active paid subscriptions. This can be done using the USSD command *153#. After entering this combination, you should send a request by clicking the “Call” button. After which Tele2 subscribers will be able to find out information about the paid services connected to their number.

Text message to phone 605

To get rid of unnecessary content, you should first make a request for such subscriptions. The message will contain the ID of each service. To disconnect, you need to write a message to number 605. The word “STOP” is written in capital letters in the text. Next, enter the option identification number that was indicated in the SMS. It might look like this: "STOP 6888".

Paid subscriptions can be useful to get information if your phone doesn't have internet. But when these options continually charge you a subscription fee, you need to give up some features. The company does not charge a subscription fee for deactivation.

Methods for checking and managing subscriptions on Tele2

Mobile subscriptions include content provided on a paid basis, not only informational, but also entertaining. Users can receive all information via SMS - messages that come to their phone.

You can connect or disconnect such subscriptions absolutely free of charge, but their use implies a subscription fee that will be charged to the subscriber. Its size can vary from a few kopecks to several hundred rubles per day.

The user of the mobile operator’s services has the right to determine the relevance of subscriptions; he also has the opportunity to adjust the list of existing subscriptions and services.

Subscribers can check, identify and manage paid mobile subscriptions in several ways.

Possible methods include the following:

Tele2 GPRS content – ​​what is it and how to disable it through your personal account

The second name of this type. In other words, when we talk about the fact that Tele2 GPRS content is an opportunity to receive information posted on the Internet, we are talking about existing subscriptions and services provided by the operator.

The point of this format of cooperation is to provide the client with up-to-date information. If we briefly talk about the existing type of data, it is worth mentioning the types of information:

1. color images, various logos and data on weather conditions, which can be accessed through a special menu in the SIM card;
2. entertainment subscriptions: weather or horoscope data, jokes or dating;
3. paying fees for using various services on social networks: OK, VK or Golos;
4. registration of a subscription connected to third-party sites, here we are talking about multimedia information.

As a result, the conclusion arises that the data can be very different, taking into account the personal needs of the user.

Description of paid content

In order not to clutch your head and ask the question of what content is on Tele2 and how to turn it off, you need to understand: any SMS that comes to your phone with an advertising or informational message is content. By agreeing to continue receiving SMS, you are signing up for a paid or free subscription.

Offers are provided via , which is preinstalled on every SIM card of a mobile operator. When the card is activated, the subscriber receives an SMS with an offer to connect to the service and receive up-to-date information. In addition, you can subscribe to the mobile newsletter on a specific website; in this case, the offer is disabled on the website in the browser.

Connecting to Tele2Tema is free, but almost all services have a daily fixed subscription fee. According to the operator's rules, before the user agrees to the newsletter, he must read the terms of content provision. In practice, many subscribers sign up for paid subscriptions in full confidence that the information will be sent free of charge.

Tele2 SMS content request - what is it?

To begin with, let’s figure out what content on Tele2 is and why this term is used. First of all, we are talking about information that a client of a cellular operator can receive in any convenient way on his own gadget. In simple terms, we are talking about some entertainment information that is publicly available to every network user and sometimes becomes the cause of a serious conflict between employees of the cellular operator and the user.

This likely scenario is due to the fact that the client is charged money for using the service, and the service itself can be activated accidentally, automatically. In the future, the funds may be written off without the client’s participation, and it will be almost impossible to return them. Sometimes, users have no idea what services they are charged for. Examples of content include information such as a newsletter or weather data.

For many clients, the features provided are useful and even necessary, but not every user feels this way about such a service and clients often ask questions related to how to disable it.

Disable content

If the offered content does not interest you or was automatically connected, you can deactivate it in several ways.

Personal Area

To disable unnecessary services:

1. Log in to your personal account.
2. Visit the "Services" section.
3. Select to display only connected options.
4. Deactivate what is not needed.

WAP portal

The algorithm of actions is as follows:

1. Go to wap.tele.ru.
2. Log in to the site.
3. Open the service catalog.
4. Disable what is not needed.

SMS to number 605

The easiest way is to send an SMS to number 605, where you indicate: “service stop code”. The ID can be found on the Tele2 mobile subscriptions website. The code is unique for each section.

USSD command

The essence of this method is practically no different from the previous method. Only now you need to dial the combination *605#0## and press the call button.

Ways to disable subscriptions

There are several ways to deactivate paid services on Tele2. The three most common methods are:

1. Sending a USSD request using a combination of characters * 189 #.
2. Through your Personal Account.
3. Through the Internet portal “Mobile Subscriptions”.

These methods can be called universal. They make it possible to get rid of subscriptions to paid services quickly and efficiently.

There are also other ways to get rid of paid subscriptions. They are suitable if you know the identifier (unique code) of the connected subscription. It can be found on the operator’s official Internet resource in the description of this subscription.

1. To block a subscription, send a text message with the subscription ID and the STOP to 605 . For example, STOP 9502 . The word STOP can be typed in Latin letters, or similar words can be used: NO, NO , UNSUBSCRIBE, OTP .
2. You can delete a subscription using a USSD request, for example, * 605 # 0 # “identifier number” # , click on “call”.

Connection

There are several ways to activate.

Personal Area

In the Tele2 personal account, any user can fully manage the SIM card. Just log in and find the section with services. Select the ones you need and activate.

WAP portal

For the convenience of customers, the operator has developed an entire portal wap.tele.ru, which concerns only mobile subscriptions. Follow the link provided and log in. You need to open the service catalog and select the desired subscription. Having selected the required one, the code and the number where it should be sent for activation will be displayed.

Consider the subscription fee. For each category, a certain amount is withdrawn from the account. Messages with content arrive daily from 9 am to 9 pm. You can choose how to receive content:

How to disconnect from “Content”

When subscribers activate several subscriptions at once, a fixed amount is withdrawn from the balance every day. Sometimes these expenses become too much and you need to give up some services. There are several ways to disable Content on Tele2:

• impose a ban through your personal profile;
• You can deactivate the option using a code command;
• use of WAP portal;
• sending a text message.

Each of these options is worth talking about in more detail. Unsubscriptions are free of charge. The amount is debited only when the option is activated.

Information about paid subscriptions

All subscriptions on mobile devices are divided into two types. The first, most common, is when you periodically receive push notifications or text messages on your phone. This is most often information about exchange rates, weather, horoscopes, entertainment, etc.

The second type of subscription does not imply the delivery of content to the subscriber’s device. The client simply pays for access to some information. You can get it by going to the website or using the mobile application. These include subscriptions for video access, mobile television, file downloads, music and other multimedia files.

In the first form, everything is clear to the subscriber - no one will send constant messages on a certain topic for free. You can simply forget about the second type that it was once connected, or not know at all if the subscription was activated accidentally.

On Tele2, mobile subscriptions can be checked in several ways:

What is “Content” Tele2

Tele2 content, or rather entertainment content, is an option that allows you to download or copy or order useful information for the subscriber to your smartphone. This service is available to all clients of the mobile operator, regardless of the connected tariff plan. The word “entertainment” means the following types of data:

• Graphic objects: black and white or color pictures, animation, etc.
• Melodies.
• Logos.
• Games and applications for smartphones.
• Subscriptions for weather, dating services, horoscopes, jokes, etc.
• Payment for services on social networks used.
• Subscriptions on third-party sites.

Important! The option opens unlimited access to entertainment information, makes it possible to download beeps to your phone, videos and pictures, and receive other useful information. This feature from Tele2 will be useful to those subscribers who actively use their smartphones.

Having figured out what content is in Tele2, it will not be superfluous to find out how to determine whether it has been activated or not. And also find convenient ways to disable the option in case the service ceases to be relevant.

Methods

You can find out the names and functionality of Tele2, for which an additional fee is charged from your account, in several ways. This allows you to manage options at any time, from any device, wherever the subscriber is.

SMS

To check the connected options, you need to enter the universal USSD command *153# and press the call button. In a response message, the operator will send a list of activated services, their cost and an algorithm for disabling them.

USSD

To disable a specific service, you must follow the information system prompts. Control is carried out using the commands *144*6# or *189#. After entering the request, an SMS will be sent to your phone with information on the connected services and how to deactivate them. There is no limit on receiving this information. The service is provided free of charge.

If the subscriber knows exactly which paid options are activated, just dial the combination *605*0*subscription code#, and it will be disabled.

Some services were provided free of charge at the time of activation, and then the operator began charging for them. To find out the connection status to such services, you need to dial the command *125# and the “Call” button.

Personal Area

In your personal account, in the “Service Management” section, all active subscriptions are displayed. There you can also deactivate them. Opposite each active option there is a “Disable” button. After disconnecting, a short SMS message will be sent to your phone confirming the operation. Login is free from any device.

Application

The application is downloaded from official stores - Play Market or App Store, depending on the operating system of the device. By installing the “My Tele2” application for Android and iOS on your phone, you can also manage subscriptions. It is adapted for use of the interface on mobile devices.

To log in, you need to turn on the Internet via the tele2 network. Log in to the system. You need to open the “Tariffs” section and click on the “Connected” section. The system will display active paid Tele2 services, which will be highlighted with a colored marker.

611 support

The voice system of the contact center will answer questions about active Tele2 subscriptions around the clock. To do this, you need to call 611 and follow the commands to go to the desired menu section. Contact with a consultant is available by calling the short number 0611 or by calling the hotline 8 800 555 0611. Employees will give a full description of each service and disable unnecessary ones.

In addition, Tele2 provides subscribers with other short numbers, by calling which you can find out details about the options: see active subscriptions, their daily cost and methods of deactivation.

• 615 – details of the “Mobile Internet from phone” function.
• 629 – details of the “Mobile transfer” function.
• 661 – all data about the “Internet Freedom” option.
• 662 – shutdown.
• 635 – description of “Simple Geography” services.
• 668 – setting and disabling the “Beep” option.
• 689 – data on mobile financial options of Tele2.
• 644 – details and cost of the “New number” option.

To identify the subscriber, the call center operator will need to provide passport details.

At the campaign office

To check the availability of paid subscriptions, you can contact the Tele2 office. The company's salon consultants will help you check active options and disable unnecessary ones. When visiting the salon, you must present your passport to confirm your identity. The official representative of the subscriber must have a notarized power of attorney to carry out communication operations.

Varieties

Having briefly understood what this means - content on Tele2, we suggest considering its varieties:

• Color pictures, logos, melodies, some games and applications that the subscriber can download through the SIM menu
• Some entertainment subscriptions, such as weather information, horoscopes, jokes, dating, etc.
• Payment for various services on social networks (“Oki” in Odnoklassniki, “Voices” in “Kontakte”)
• Subscriptions that connect to third-party sites - usually with multimedia content

How to find out which services are connected

How to find out what content is connected to a Tele2 number? To remove unnecessary services, you first need to familiarize yourself with their full list.

• This can be done by dialing *189# and the call key. You will receive an SMS message with a list of active subscriptions

• And also on the website www.tele2.ru in your personal account;

• In addition, this opportunity is available in the “My Tele2” application;
• A support consultant at 611 or an employee at any service point can provide information about the availability of active services with a subscription fee.

How to find out about the availability of paid subscriptions on Tele2

All mobile subscriptions can be divided into two categories. The first and most numerous is when a subscriber regularly receives some content on his phone in the form of SMS or push messages. This could be information about the weather, exchange rates, anecdotes, horoscopes, etc. In other types of subscriptions, content is not delivered to the subscriber’s phone. That is, the user simply pays for access to the necessary information, and can only obtain it by visiting a specific website or through a mobile application. This includes subscriptions for downloading files, mobile TV, access to videos, films, music and other multimedia files.

In the first case, the presence of a mobile subscription is obvious to the user - no one receives regular messages on a certain topic for no reason. But in the second case, the subscriber can easily forget about the service that was once connected or not even suspect its existence if the subscription to the content happened by accident.

How to check subscriptions on Tele2? This can be done in three ways:

• USSD command Send a simple USSD request ✶189# from your phone and you can find out which paid subscriptions are connected to your number, as well as disable them.
• “Personal Account” Log in to Tele2’s “Personal Account” at my.tele2.ru and go to the “All my subscriptions” tab. You'll see a list of all currently active subscriptions and content services.
• Internet portal “Mobile subscriptions” On the Internet portal play.tele2.ru you can not only view the catalog of subscriptions available for connection, but also manage existing ones. To check the availability of paid subscriptions through this service, go to the “Manage Subscriptions” tab and enter your phone number and password for your “Personal Account”.

How can I find out the status of my subscriptions?

There are several ways to make sure you have subscriptions to any Tele2 content:

• The most obvious of them is to call the operator at the short number 611. However, this option may take you a lot of time, given the heavy workload of consultants.
• The second method involves visiting the Tele2 operator’s communication salon, for which you will definitely need an identity card (preferably a passport).
• You can also use the “Personal Account” service. This is very convenient, since all information regarding the services will be right in front of you. All you have to do is disable unnecessary ones, if any.
• And the last method, which uses USSD commands to achieve the goal. To clarify the availability of any connections to paid Tele2 content, you need to dial *144*1#. If you need to manage one or all services, use the *144# menu, which was created specifically for such cases. Moreover, to view your subscriptions, you can access another menu, namely *111#. It is more functional, so finding the desired section will probably take a little longer than in the previous case.

Paid subscriptions

It is worth examining in more detail the errors of subscribers, due to which unnecessary functions are connected to the phone. One of these mistakes is unsafe use of the Internet. Various banners and advertising posts may pop up on many sites. If you click on them, after some time a hidden subscription may appear on your phone.

Of course, a subscription fee will be charged for it, but the subscriber will only learn about it when money is debited from his account

To prevent this situation in advance, you need to carefully follow unknown links, download an antivirus and install a program that blocks any advertising

View options

Before taking steps to disable all services on Tele2 at once, you need to check the connected services. If the check is performed from a phone, there are two possible options:

1. Enter the special command *144*6# in the dialing line. After requesting this combination of numbers, a message will be sent to your phone with a list of all active services. The list can be divided into two sections. The first one will contain all paid options, and the second one will contain free ones.
2. Authorization in the “My Tele2” application. When you enter the main menu, you need to go to the “Mobile subscriptions” section, where you can check, unsubscribe and delete all unnecessary paid functions.

Refusal of services

Speaking about the fact that any actions with subscriptions and services can be performed by the subscriber himself, it is worth noting that all of them are intended solely for the comfort and benefit of customers. This means that most of the available options have a simple interface and many of them are completely free. But the rest, which charge a daily or monthly fee, can have a significant impact on the subscriber's well-being.

If you are connected to your phone (10 rubles per day), then in a month you will accumulate a significant debt in the amount of 300-310 rubles

For this reason, it is important to know how to properly disable additional services on Tele2

The shutdown options are quite varied:

Sending a ussd request - *189#. When you enter the command correctly, a list with active services appears on your phone. They can be disabled there, but to do this you need to go to the appropriate section. If you know the subscription identifier, you should enter *605*0*xx#, where xx is the identifier number.

You can disable services on Tele2 in your personal account tele2.ru. To get to the main menu, the subscriber must go through the registration process. To do this, you will need to enter your phone number and receive a message with a login password. When authorization in the system is completed successfully, the user will be taken to the main menu, where you can see all the information about the connected tariff. You can remove paid services on Tele2 in the “Tariffs and Services” section, which can be accessed from the “Manage Subscriptions” section. Installation of the program for the smartphone “My Tele2”. The following sequence of actions will be similar to the Internet service on the Tele2 website. This program is designed for smartphones based on Android and iOS. Contact the hotline operator. If the call is made from a Tele2 number, then you need to dial 611, and if from another operator or landline phone - 8 (495)97−97−611 (Moscow region). Visit to a communication salon. This method is the least popular among subscribers, but at the same time it can be very effective. For example, it can sometimes be difficult to disable 5950 on Tele2 on your own, but communications employees will be able to do this without any problems

It is important to know that before going to the salon you must remember to take your passport with you, otherwise service may be refused.

Spam blocking

In addition to subscriptions, for which you need to pay, there are free ones, but they clog up your phone mail. In other words, it's just spam. Spam has recently become increasingly popular both on the Internet and in real life.

The essence of antispam is that it blocks unwanted advertising. This service appeared on Tele2 not so long ago, but has already been well received by many subscribers. To activate it on your smartphone, you must perform the following steps:

1. select the number from which advertising messages arrive;
2. send an SMS to number 345 (Russia) or 375 (Kazakhstan), entering the attacker’s number in the bottom line in the format +79xxxxxxxxx.

Content from third sites

It is also possible that funds are withdrawn from your account not because of content from Tele2, but from third-party sites. Many information portals offer subscriptions to their news, but do not always honestly indicate that such a service is not provided for free.

You can check its availability using the same methods as regular mailings, excluding the option of USSD requests. Having verified that you have a suspiciously issued subscription, you have only one option left that can disable it - call the Tele2 support service and provide a detailed explanation of the situation.